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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G4 | H· | I· |
| Potential harm | D24 | E6 | F· |
| Minimal | A· | B4 | C1 |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Jan 22, 2026 | Fire safety | Fire Safety Standard | 8 | Potential harm | — | Open → |
| Jan 22, 2026 | Health | Health Standard | 3 | Potential harm | — | Open → |
| Apr 24, 2025 | Health | Health Complaint | 1 | Actual harm | — | Open → |
| Oct 24, 2024 | Fire safety | Fire Safety Standard | 6 | Potential harm | — | Open → |
| Oct 24, 2024 | Health | Health Complaint, Health Standard | 10 | Potential harm | 3 | Open → |
| Nov 3, 2023 | Health | Health Complaint | 1 | Actual harm | — | Open → |
| May 5, 2023 | Fire safety | Fire Safety Standard | 3 | Potential harm | — | Open → |
| May 5, 2023 | Health | Health Standard | 7 | Actual harm | — | Open → |
| Date | Type | Amount | Payment denial | Record |
|---|---|---|---|---|
| Apr 24, 2025 | Civil money penalty (fine) | $25,879 | — | 345502|Fine|42746 |
| Nov 3, 2023 | Civil money penalty (fine) | $8,745 | — | 345502|Fine|42011 |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G4 | H· | I· |
| Potential harm | D24 | E6 | F· |
| Minimal | A· | B4 | C1 |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Jan 22, 2026 | K-0161 | Use approved construction type or materials. Construction Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 1, 2026 | |
| Jan 22, 2026 | K-0271 | Have exits that are accessible at all times. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 1, 2026 | |
| Jan 22, 2026 | K-0321 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates 3 facilities.
37 facilities in 2 states. CMS chain ID 423.
Chain average overall rating (CMS): 2.9
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Principle Long Term Care, Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 1, 2011 |
| Rafael Jackson | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jun 24, 2024 |
| Gale Boice | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Mar 5, 2018 |
| Dianne Johnson | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jan 1, 2011 |
| Robert Barnabei | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Mar 1, 2022 |
| Gale Boice | Individual |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Tower Nursing and Rehabilitation Center 3609 Bond Street, Raleigh, NC 27604 CCN 345513 | 180 | Jul 20, 2026 | 42 | — | |
| Springbrook Nursing and Rehabilitation Center 195 Springbrook Avenue, Clayton, NC 27520 CCN 345569 | 100 |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Jacob's Creek Nursing and Rehabilitation Center 1721 Bald Hill Loop, Madison, NC 27025 CCN 345050 | 170 | Dec 18, 2025 | 181 IJ | $17k | |
| Carolina Rivers Nursing and Rehabilitation Center 1839 Onslow Drive Extension, Jacksonville, NC 28540 CCN 345072 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Royal Park Rehabilitation & Health Center 2700 Roal Commons Lane, Matthews, NC 28105 CCN 345026 | 6.8 km | 169 | Dec 5, 2025 | 331 IJ3 harm | $40k | |
| Willowbrooke Court Sc Ctr at Matthews Glen 740 Pavilion View Drive, Matthews, NC 28105 CCN 345326 | 6.8 km | 15 | Aug 19, 2026 | 18 | — | |
| Matthews Health & Rehab Center 600 Fullwood Lane, Matthews, NC 28105 CCN 345103 | 9.7 km | 166 | Apr 16, 2026 | 342 IJ11 open | $83k | |
| Pruitthealth-Union Pointe 3510 West Highway 74, Monroe, NC 28110 CCN 345566 | 9.9 km | 90 | Jun 25, 2026 | 342 IJ3 harm2 open | $198k | |
| Jesse Helms Nursing Center 1411 Dove Street, Monroe, NC 28111 CCN 345097 | 15 km | 70 | Aug 14, 2025 | 9 | — | |
| Monroe Rehabilitation Center 1212 Sunset Drive East, Monroe, NC 28112 CCN 345254 | 15.3 km | 147 | Mar 19, 2026 | 391 IJ2 harm4 open | $61k | |
| Stratford Manor Health & Rehab 204 Old Highway 74 East, Monroe, NC 28112 CCN 345345 | 17 km | 60 | May 29, 2026 | 235 open | — | |
| White Oak of Waxhaw 700 Howie Mine Road, Waxhaw, NC 28173 CCN 345550 | 18.9 km | 100 | Sep 24, 2025 | 5 | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 345502 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 345502 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety |
| D · Potential harm Isolated |
| Corrected May 1, 2026 |
| Jan 22, 2026 | K-0345 | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 1, 2026 |
| Jan 22, 2026 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 1, 2026 |
| Jan 22, 2026 | K-0372 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 1, 2026 |
| Jan 22, 2026 | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 1, 2026 |
| Jan 22, 2026 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 1, 2026 |
| Jan 22, 2026 | F-0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Feb 9, 2026 |
| Jan 22, 2026 | F-0695 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Feb 9, 2026 |
| Jan 22, 2026 | F-0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Resident rights & abuse/neglect | B · Minimal Pattern | No revisit needed Feb 9, 2026 |
| Apr 24, 2025 | F-0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected May 16, 2025 | Complaint |
| Oct 24, 2024 | K-0222 | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Feb 15, 2025 |
| Oct 24, 2024 | K-0321 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Feb 15, 2025 |
| Oct 24, 2024 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Feb 15, 2025 |
| Oct 24, 2024 | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Feb 15, 2025 |
| Oct 24, 2024 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Feb 15, 2025 |
| Oct 24, 2024 | K-0522 | Have an externally vented heating system. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Feb 15, 2025 |
| Oct 24, 2024 | F-0583 | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Nov 21, 2024 |
| Oct 24, 2024 | F-0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Nov 21, 2024 |
| Oct 24, 2024 | F-0679 | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Nov 21, 2024 |
| Oct 24, 2024 | F-0687 | Provide appropriate foot care. Quality of Life and Care Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Nov 21, 2024 |
| Oct 24, 2024 | F-0692 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Nov 21, 2024 | Complaint |
| Oct 24, 2024 | F-0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Nov 21, 2024 | Complaint |
| Oct 24, 2024 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Nov 21, 2024 | Complaint |
| Oct 24, 2024 | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care | B · Minimal Pattern | Plan of correction, not yet verified Nov 21, 2024 |
| Oct 24, 2024 | F-0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Clinical care | B · Minimal Pattern | Plan of correction, not yet verified Nov 21, 2024 |
| Oct 24, 2024 | F-0732 | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Staffing & supervision | C · Minimal Widespread | Plan of correction, not yet verified Nov 21, 2024 |
| Nov 3, 2023 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Nov 27, 2023 | Complaint |
| May 5, 2023 | F-0697 | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Jun 2, 2023 |
| May 5, 2023 | F-0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Staffing & supervision | G · Actual harm Isolated | Corrected Jun 2, 2023 |
| May 5, 2023 | K-0321 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jun 30, 2023 |
| May 5, 2023 | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jun 30, 2023 |
| May 5, 2023 | K-0923 | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jun 30, 2023 |
| May 5, 2023 | F-0552 | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jun 2, 2023 |
| May 5, 2023 | F-0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 2, 2023 |
| May 5, 2023 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Jun 2, 2023 |
| May 5, 2023 | F-0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Administration & records | D · Potential harm Isolated | Corrected Jun 2, 2023 |
| May 5, 2023 | F-0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Resident rights & abuse/neglect | B · Minimal Pattern | Corrected Jun 2, 2023 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.67 (case-mix index 1.21).
| Additional disclosable party |
| ADP OF THE SNF |
| not provided |
| Mar 5, 2018 |
| Raymond Hill | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 1, 2011 |
| Robert Hill | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 1, 2011 |
| Stephen Hill | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 1, 2011 |
| Rafael Jackson | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jul 3, 2025 |
| Jul 30, 2026 |
291 IJ1 harm1 open |
| $26k |
| 120 |
| Dec 12, 2025 |
151 open |
| $4,271 |
| Willow Creek Nursing and Rehabilitation Center 2401 Wayne Memorial Drive, Goldsboro, NC 27534 CCN 345113 | 200 | Jun 11, 2026 | 252 harm | $16k |
| Northchase Nursing and Rehabilitation Center 3015 Enterprise Drive, Wilmington, NC 28405 CCN 345119 | 140 | Jun 23, 2025 | 361 harm | $7,901 |
| Greenhaven Health and Rehabilitation Center 801 Greenhaven Drive, Greensboro, NC 27406 CCN 345132Abuse icon | 120 | Sep 4, 2025 | 402 IJ3 harm1 open | $123k |
| University Place Nursing and Rehabilitation Center 9200 Glenwater Drive, Charlotte, NC 28262 CCN 345142 | 207 | Jul 24, 2025 | 492 harm1 open | $276k |
| Pine Ridge Health and Rehabilitation Center 706 Pineywood Road, Thomasville, NC 27360 CCN 345144 | 140 | Aug 6, 2026 | 316 open | — |
| Bethany Woods Nursing and Rehabilitation Center 33426 Old Salisbury Road, Albemarle, NC 28002 CCN 345146 | 180 | Apr 2, 2026 | 313 open | — |