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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J1 | K· | L· |
| Actual harm | G2 | H· | I· |
| Potential harm | D19 | E7 | F6 |
| Minimal | A· | B3 | C1 |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Mar 19, 2026 | Fire safety | Fire Safety Standard | 6 | Potential harm | — | Open → |
| Mar 19, 2026 | Health | Health Standard | 1 | Potential harm | — | Open → |
| Sep 30, 2025 | Health | Health Complaint | 3 | Actual harm | — | Open → |
| Apr 17, 2025 | Health | Health Complaint | 1 | Immediate jeopardy | — | Open → |
| Jan 8, 2025 | Fire safety | Fire Safety Standard | 5 | Potential harm | — | Open → |
| Jan 8, 2025 | Health | Health Complaint, Health Standard | 9 | Actual harm | 2 | Open → |
| Jun 8, 2023 | Fire safety | Fire Safety Standard | 7 | Potential harm | — | Open → |
| Jun 8, 2023 | Health | Health Standard | 7 | Potential harm | 2 | Open → |
| Date | Type | Amount | Payment denial | Record |
|---|---|---|---|---|
| Sep 30, 2025 | Civil money penalty (fine) | $28,243 | — | 345254|Fine|136236 |
| Apr 17, 2025 | Civil money penalty (fine) | $16,985 | — | 345254|Fine|42727 |
| Jan 22, 2025 | Denial of payment for new admissions | — | Apr 22, 2025 · 7 days | 345254|Payment Denial|2025-04-22 |
| Jan 22, 2025 | Civil money penalty (fine) | $4,246 | — | 345254|Fine|42776 |
| Jan 8, 2025 | Civil money penalty (fine) | $11,700 | — | 345254|Fine|42645 |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J1 | K· | L· |
| Actual harm | G2 | H· | I· |
| Potential harm | D19 | E7 | F6 |
| Minimal | A· | B3 | C1 |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Mar 19, 2026 | K-0161 | Use approved construction type or materials. Construction Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jul 30, 2026 | |
| Mar 19, 2026 | K-0222 | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jun 25, 2026 | |
| Mar 19, 2026 | K-0321 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
43 facilities in 3 states. CMS chain ID 482.
Chain average overall rating (CMS): 3.8
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Sovereign Carolina Holdings LLC | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Mar 6, 2014 |
| Cronquist 2015 Family Tr | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Dec 31, 2015 |
| John J Notermann Business Tr | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Nov 12, 2017 |
| John Mangine | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2014 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Sovereign Carolina Holdings LLC | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Mar 6, 2014 |
| Cronquist 2015 Family Tr | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Dec 31, 2015 |
| John J Notermann Business Tr | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Nov 12, 2017 |
| John Mangine | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Cypress Pointe Rehabilitation Center 2006 South 16th Street, Wilmington, NC 28401 CCN 345002 | 90 | May 7, 2026 | 104 open | — | |
| Silas Creek Rehabilitation Center 3350 Silas Creek Parkway, Winston Salem, NC 27103 CCN 345003 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Jesse Helms Nursing Center 1411 Dove Street, Monroe, NC 28111 CCN 345097 | 0.9 km | 70 | Aug 14, 2025 | 9 | — | |
| Stratford Manor Health & Rehab 204 Old Highway 74 East, Monroe, NC 28112 CCN 345345 | 3.3 km | 60 | May 29, 2026 | 235 open | — | |
| Pruitthealth-Union Pointe 3510 West Highway 74, Monroe, NC 28110 CCN 345566 | 6.8 km | 90 | Jun 25, 2026 | 342 IJ3 harm2 open | $198k | |
| Lake Park Nursing and Rehabilitation Center 3315 Faith Church Road, Indian Trail, NC 28079 CCN 345502 | 15.3 km | 120 | Jan 22, 2026 | 394 harm3 open | $35k | |
| White Oak of Waxhaw 700 Howie Mine Road, Waxhaw, NC 28173 CCN 345550 | 19.3 km | 100 | Sep 24, 2025 | 5 | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 345254 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 345254 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety |
| D · Potential harm Isolated |
| Corrected Jul 16, 2026 |
| Mar 19, 2026 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Aug 24, 2026 |
| Mar 19, 2026 | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Aug 17, 2026 |
| Mar 19, 2026 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Aug 17, 2026 |
| Mar 19, 2026 | F-0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Apr 7, 2026 |
| Sep 30, 2025 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | G · Actual harm Isolated | Corrected Oct 1, 2025 | Complaint |
| Sep 30, 2025 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Past non-compliance Sep 8, 2025 | Complaint |
| Sep 30, 2025 | F-0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Oct 1, 2025 | Complaint |
| Apr 17, 2025 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | J · Immediate jeopardy Isolated | Past non-compliance Apr 10, 2025 | Complaint |
| Jan 8, 2025 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | G · Actual harm Isolated | Past non-compliance Nov 2, 2024 | Complaint |
| Jan 8, 2025 | K-0211 | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 11, 2025 |
| Jan 8, 2025 | K-0321 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 11, 2025 |
| Jan 8, 2025 | K-0345 | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 11, 2025 |
| Jan 8, 2025 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 29, 2025 |
| Jan 8, 2025 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 29, 2025 |
| Jan 8, 2025 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Feb 10, 2025 | Complaint |
| Jan 8, 2025 | F-0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Feb 10, 2025 | Complaint |
| Jan 8, 2025 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Feb 10, 2025 |
| Jan 8, 2025 | F-0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Feb 10, 2025 |
| Jan 8, 2025 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Feb 10, 2025 |
| Jan 8, 2025 | F-0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Feb 10, 2025 | Complaint |
| Jan 8, 2025 | F-0575 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. Resident Rights Deficiencies · Resident rights & abuse/neglect | C · Minimal Widespread | Plan of correction, not yet verified Feb 10, 2025 |
| Jan 8, 2025 | F-0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | B · Minimal Pattern | Plan of correction, not yet verified Feb 10, 2025 |
| Jun 8, 2023 | K-0211 | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Oct 11, 2023 |
| Jun 8, 2023 | K-0351 | Install an approved automatic sprinkler system. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Oct 11, 2023 |
| Jun 8, 2023 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Oct 11, 2023 |
| Jun 8, 2023 | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Oct 11, 2023 |
| Jun 8, 2023 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Oct 11, 2023 |
| Jun 8, 2023 | K-0914 | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Oct 11, 2023 |
| Jun 8, 2023 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Oct 11, 2023 |
| Jun 8, 2023 | F-0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jul 6, 2023 |
| Jun 8, 2023 | F-0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Jul 6, 2023 |
| Jun 8, 2023 | F-0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Jul 6, 2023 |
| Jun 8, 2023 | F-0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Jul 6, 2023 |
| Jun 8, 2023 | F-0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jul 6, 2023 |
| Jun 8, 2023 | F-0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | B · Minimal Pattern | Plan of correction, not yet verified Jul 6, 2023 |
| Jun 8, 2023 | F-0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Resident rights & abuse/neglect | B · Minimal Pattern | Plan of correction, not yet verified Jul 6, 2023 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.23 (case-mix index 1.22).
| May 1, 2014 |
| Brenda Notermann | Individual | Partner | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | not provided | Apr 15, 2025 |
| Dawn Chery | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Jun 8, 2017 |
| Susan Kaar | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | May 1, 2014 |
| Robert Peck | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Jun 29, 2026 |
| Southern Healthcare Management LLC | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2014 |
| Royce Cronquist | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Feb 1, 2018 |
| Waseem Ghannam | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jun 1, 2025 |
| Bryce Karstetter | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jun 17, 2024 |
| Michelle Kelly | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Feb 1, 2018 |
| John Mangine | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2014 |
| Donald Melton | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2014 |
| Hsp Carolina LLC | Organization | Mortgage / security interest | 5% OR GREATER SECURITY INTEREST | not provided | May 1, 2014 |
| Forvis Mazars LLP | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Jan 1, 2025 |
| Hsp Carolina LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | May 28, 2025 |
| Sabra Health Care Reit Inc | Organization | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2014 |
| Southern Healthcare Management LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | May 28, 2025 |
| Sovereign Carolina Disbursements LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2014 |
| Dawn Chery | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jun 8, 2017 |
| Royce Cronquist | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Feb 1, 2018 |
| Waseem Ghannam | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jun 1, 2025 |
| Susan Kaar | Individual | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2014 |
| Bryce Karstetter | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jun 17, 2024 |
| Michelle Kelly | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Feb 1, 2018 |
| John Mangine | Individual | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2014 |
| Donald Melton | Individual | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2014 |
| Robert Peck | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jun 29, 2026 |
| 90 |
| Jun 12, 2026 |
14 |
| — |
| Raleigh Rehabilitation Center 616 Wade Avenue, Raleigh, NC 27605 CCN 345049 | 157 | Mar 26, 2026 | 342 harm1 open | — |
| Pettigrew Rehabilitation Center 1515 W Pettigrew Street, Durham, NC 27705 CCN 345053 | 96 | Jun 11, 2026 | 251 open | — |
| Sunnybrook Rehabilitation Center 25 Sunnybrook Road, Raleigh, NC 27610 CCN 345077 | 95 | Jun 8, 2026 | 421 IJ1 harm2 open | $41k |
| Zebulon Rehabilitation Center 509 West Gannon Avenue, Zebulon, NC 27597 CCN 345104 | 60 | Jul 24, 2025 | 131 open | — |
| Lincolnton Rehabilitation Center 1410 East Gaston Street, Lincolnton, NC 28092 CCN 345159 | 120 | Aug 27, 2026 | 266 harm2 open | $71k |
| Rocky Mount Rehabilitation Center 160 S Winstead Avenue, Rocky Mount, NC 27804 CCN 345260 | 117 | Mar 5, 2026 | 421 IJ1 harm1 open | $28k |