Pruitthealth-Union Pointe — nursing home in Monroe, NC

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 90 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 82.0 CMS, MDS-derived
CMS Certification Number: 345566
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Nov 25, 2014
Ownership type: For profit - Limited Liability company
Operator (legal business name): The Heritage of Union County, LLC
CMS chain: Pruitthealth 97 facilities
Phone: (704) 291-8500
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Jun 25, 2026

Citations

34

27 health · 7 fire

Harm or worse

5

2 immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J2	K·	L·
Actual harm	G1	H2	I·
Potential harm	D20	E7	F·
Minimal	A·	B2	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

2

$197,532

Payment denials

1

Latest

Jul 1, 2024

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 345566
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 90
First approved: Nov 25, 2014
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for North Carolina.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Jun 25, 2026	Health	Health Complaint, Health Standard	2	Potential harm	—	Open →
May 12, 2025	Fire safety	Fire Safety Standard	4	Potential harm	—	Open →
May 12, 2025	Health	Health Complaint, Health Standard	5	Potential harm	—	Open →
Jul 1, 2024	Health	Health Complaint	2	Immediate jeopardy	—	Open →
Feb 16, 2024	Fire safety	Fire Safety Standard	3	Potential harm	—	Open →
Feb 16, 2024	Health	Health Complaint, Health Standard	18	Actual harm	2	Open →
Jun 30, 2022	Fire safety	Fire Safety Standard	0	No citations	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

Date	Type	Amount	Payment denial	Record
Jul 1, 2024	Civil money penalty (fine)	$33,995	—	345566\|Fine\|42474
Feb 16, 2024	Denial of payment for new admissions	—	Mar 12, 2024 · 49 days	345566\|Payment Denial\|2024-03-12
Feb 16, 2024	Civil money penalty (fine)	$163,537	—	345566\|Fine\|42264

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J2	K·	L·
Actual harm	G1	H2	I·
Potential harm	D20	E7	F·
Minimal	A·	B2	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Jun 25, 2026	F-0759	Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Jul 23, 2026	Complaint
Jun 25, 2026	F-0760	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Jul 23, 2026	Complaint
May 12, 2025	K-0161	Use approved construction type or materials. Construction Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jul 11, 2025
May 12, 2025	K-0222	Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jul 30, 2025
May 12, 2025	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jul 11, 2025
May 12, 2025	K-0511	Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jul 11, 2025
May 12, 2025	F-0553	Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Past non-compliance May 3, 2025
May 12, 2025	F-0580	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jun 13, 2025	Complaint
May 12, 2025	F-0658	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Jun 13, 2025	Complaint
May 12, 2025	F-0725	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Staffing & supervision	E · Potential harm Pattern	Corrected Jun 13, 2025	Complaint
May 12, 2025	F-0760	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Jun 13, 2025	Complaint
Jul 1, 2024	F-0600	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	J · Immediate jeopardy Isolated	Corrected Jul 19, 2024	Complaint
Jul 1, 2024	F-0607	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	J · Immediate jeopardy Isolated	Corrected Jul 19, 2024	Complaint
Feb 16, 2024	F-0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	H · Actual harm Pattern	Corrected Mar 11, 2024	Complaint
Feb 16, 2024	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	G · Actual harm Isolated	Corrected Mar 11, 2024	Complaint
Feb 16, 2024	F-0725	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Staffing & supervision	H · Actual harm Pattern	Corrected Mar 11, 2024	Complaint
Feb 16, 2024	K-0324	Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jun 2, 2024
Feb 16, 2024	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jun 2, 2024
Feb 16, 2024	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jun 2, 2024
Feb 16, 2024	F-0554	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 11, 2024
Feb 16, 2024	F-0657	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 11, 2024
Feb 16, 2024	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Mar 11, 2024	Complaint
Feb 16, 2024	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 30, 2024	Complaint
Feb 16, 2024	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 11, 2024	Complaint
Feb 16, 2024	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 11, 2024	Complaint
Feb 16, 2024	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Mar 11, 2024
Feb 16, 2024	F-0777	Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Administration & records	D · Potential harm Isolated	Corrected Mar 11, 2024
Feb 16, 2024	F-0802	Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Mar 11, 2024	Complaint
Feb 16, 2024	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 11, 2024	Complaint
Feb 16, 2024	F-0867	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Administration & records	E · Potential harm Pattern	Corrected Mar 11, 2024	Complaint
Feb 16, 2024	F-0883	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Mar 11, 2024
Feb 16, 2024	F-0947	Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Staffing & supervision	D · Potential harm Isolated	Corrected Mar 11, 2024
Feb 16, 2024	F-0623	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	B · Minimal Pattern	Plan of correction, not yet verified Mar 11, 2024
Feb 16, 2024	F-0640	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	B · Minimal Pattern	Plan of correction, not yet verified Mar 11, 2024

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3

Health inspectionsstate 2.9

Staffingstate 2.7

Quality measuresstate 3.5

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.98

State avg 3.87US avg 3.90

Registered nurse (RN)0.82

State avg 0.62US avg 0.69

Licensed practical nurse0.92

State avg 0.88US avg 0.86

Nurse aide2.25

State avg 2.37US avg 2.35

Weekend total nurse3.33

State avg 3.40US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.06 (case-mix index 1.37).

Staff turnover

Total nursing staff turnover48.0%

State avg 48.7%US avg 45.3%

Registered nurse turnover47.8%

State avg 45.7%US avg 42.5%

Administrators who left0

State avg 1US avg 1

Health survey score

Cycle 1 standard survey: Jun 25, 2026
Cycle 1 health score: 8
Total weighted score: 85.25

Operating entity

The Heritage of Union County, LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Pruitthealth

97 facilities in 4 states. CMS chain ID 434.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 3.1

Ownership disclosures

Disclosures

5

Organizations

2

Individuals

3

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
United Health Services of North Carolina Inc	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	99%	May 31, 2022

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
United Health Services of North Carolina Inc	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	99%	May 31, 2022
Pruitthealth Inc	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Sep 25, 2007
Neil Pruitt	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Mar 14, 2008
Neil Pruitt	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Mar 14, 2008
Marissa Olarte-Helbing	Individual	Managing employee	W-2 MANAGING EMPLOYEE	not provided	Aug 26, 2019

Same chain in North Carolina

All 96 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Pruitthealth-Durham 3100 Erwin Road, Durham, NC 27705 CCN 345061SFF Candidate	125	Jun 12, 2026	766 harm	$52k
Pruitthealth-Elkin 560 Johnson Ridge Road, Elkin, NC 28621 CCN 345124	100	Jul 9, 2026	301 IJ1 open	$16k
Pruitthealth-Crystal Coast 2416 US Highway 70 East, Beaufort, NC 28516 CCN 345182	104	Jun 23, 2026	241 IJ	$25k
Pruitthealth-Neuse 1303 Health Drive, New Bern, NC 28560 CCN 345357	110	Aug 4, 2026	531 IJ7 harm4 open	$105k
Pruitthealth-Trent 836 Hospital Drive, New Bern, NC 28560 CCN 345371	116	May 14, 2026	302 IJ	$16k
Pruitthealth-Rockingham 804 South Long Drive, Rockingham, NC 28379 CCN 345378	120	May 14, 2026	396 open	—
Pruitthealth-Farmville 4351 South Main Street, Farmville, NC 27828 CCN 345384	56	Aug 7, 2025	321 harm1 open	$15k
The Oaks-Brevard 300 Morris Road, Brevard, NC 28712 CCN 345462	110	Mar 5, 2026	50	$6,936

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 3510 West Highway 74, Monroe, NC 28110
ZIP: 28110
County: Union County FIPS 37179
State: North Carolina
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Jesse Helms Nursing Center 1411 Dove Street, Monroe, NC 28111 CCN 345097	6.2 km	70	Aug 14, 2025	9	—
Monroe Rehabilitation Center 1212 Sunset Drive East, Monroe, NC 28112 CCN 345254	6.8 km	147	Mar 19, 2026	391 IJ2 harm4 open	$61k
Stratford Manor Health & Rehab 204 Old Highway 74 East, Monroe, NC 28112 CCN 345345	7.4 km	60	May 29, 2026	235 open	—
Lake Park Nursing and Rehabilitation Center 3315 Faith Church Road, Indian Trail, NC 28079 CCN 345502	9.9 km	120	Jan 22, 2026	394 harm3 open	$35k
Royal Park Rehabilitation & Health Center 2700 Roal Commons Lane, Matthews, NC 28105 CCN 345026	16.6 km	169	Dec 5, 2025	331 IJ3 harm	$40k
Willowbrooke Court Sc Ctr at Matthews Glen 740 Pavilion View Drive, Matthews, NC 28105 CCN 345326	16.6 km	15	Aug 19, 2026	18	—
Matthews Health & Rehab Center 600 Fullwood Lane, Matthews, NC 28105 CCN 345103	19.5 km	166	Apr 16, 2026	342 IJ11 open	$83k
White Oak of Waxhaw 700 Howie Mine Road, Waxhaw, NC 28173 CCN 345550	21 km	100	Sep 24, 2025	5	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	345566	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	345566	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 345566

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction