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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D11 | E1 | F2 |
| Minimal | A· | B1 | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Dec 12, 2025 | Health | Health Standard | 0 | No citations | — | Open → |
| Oct 1, 2024 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Aug 16, 2024 | Fire safety | Fire Safety Standard | 6 | Potential harm | — | Open → |
| Aug 16, 2024 | Health | Health Standard | 3 | Potential harm | 1 | Open → |
| May 15, 2023 | Fire safety | Fire Safety Standard | 2 | Potential harm | — | Open → |
| May 15, 2023 | Health | Health Standard | 3 | Potential harm | — | Open → |
| Jan 14, 2022 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Date | Type | Amount | Payment denial | Record |
|---|---|---|---|---|
| Aug 16, 2024 | Civil money penalty (fine) | $4,271 | — | 345072|Fine|42578 |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D11 | E1 | F2 |
| Minimal | A· | B1 | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Oct 1, 2024 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 16, 2024 | Complaint |
| Aug 16, 2024 | K-0222 | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jan 5, 2025 | |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
37 facilities in 2 states. CMS chain ID 423.
Chain average overall rating (CMS): 2.9
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Principle It Services, Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 1, 2011 |
| Principle Long Term Care, Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 1, 2011 |
| Brian Karstetter | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 15, 2018 |
| Dianne Johnson | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jan 1, 2011 |
| Gale Boice | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Mar 5, 2018 |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Jacob's Creek Nursing and Rehabilitation Center 1721 Bald Hill Loop, Madison, NC 27025 CCN 345050 | 170 | Dec 18, 2025 | 181 IJ | $17k | |
| Willow Creek Nursing and Rehabilitation Center 2401 Wayne Memorial Drive, Goldsboro, NC 27534 CCN 345113 |
Coordinates as published by CMS (geocoding footnote 22).
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Premier Nursing and Rehabilitation Center 225 White Street, Jacksonville, NC 28546 CCN 345217 | 4.2 km | 239 | Aug 13, 2026 | 391 harm7 open | $52k |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 345072 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 345072 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Aug 16, 2024 |
| K-0281 |
| Install proper backup exit lighting. Egress Deficiencies · Environment & life safety |
| F · Potential harm Widespread |
| Corrected Jan 5, 2025 |
| Aug 16, 2024 | K-0324 | Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jan 5, 2025 |
| Aug 16, 2024 | K-0372 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Jan 5, 2025 |
| Aug 16, 2024 | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jan 5, 2025 |
| Aug 16, 2024 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jan 5, 2025 |
| Aug 16, 2024 | F-0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 1, 2024 |
| Aug 16, 2024 | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care | B · Minimal Pattern | Plan of correction, not yet verified Sep 4, 2024 |
| May 15, 2023 | K-0345 | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jul 30, 2023 |
| May 15, 2023 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jul 30, 2023 |
| May 15, 2023 | F-0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Jun 10, 2023 |
| May 15, 2023 | F-0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jun 10, 2023 |
| May 15, 2023 | F-0759 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Jun 12, 2023 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.72 (case-mix index 1.36).
| 200 |
| Jun 11, 2026 |
252 harm |
| $16k |
| Northchase Nursing and Rehabilitation Center 3015 Enterprise Drive, Wilmington, NC 28405 CCN 345119 | 140 | Jun 23, 2025 | 361 harm | $7,901 |
| Greenhaven Health and Rehabilitation Center 801 Greenhaven Drive, Greensboro, NC 27406 CCN 345132Abuse icon | 120 | Sep 4, 2025 | 402 IJ3 harm1 open | $123k |
| University Place Nursing and Rehabilitation Center 9200 Glenwater Drive, Charlotte, NC 28262 CCN 345142 | 207 | Jul 24, 2025 | 492 harm1 open | $276k |
| Pine Ridge Health and Rehabilitation Center 706 Pineywood Road, Thomasville, NC 27360 CCN 345144 | 140 | Aug 6, 2026 | 316 open | — |
| Bethany Woods Nursing and Rehabilitation Center 33426 Old Salisbury Road, Albemarle, NC 28002 CCN 345146 | 180 | Apr 2, 2026 | 313 open | — |
| Harmony Hall Nursing and Rehabilitation Center 312 Warren Avenue, Kinston, NC 28501 CCN 345156 | 175 | Feb 27, 2026 | 362 harm2 open | — |