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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D13 | E5 | F7 |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Dec 3, 2025 | Fire safety | Fire Safety Standard | 4 | Potential harm | — | Open → |
| Dec 3, 2025 | Health | Health Complaint, Health Standard | 6 | Potential harm | — | Open → |
| Apr 30, 2025 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Aug 14, 2024 | Fire safety | Fire Safety Standard | 8 | Potential harm | — | Open → |
| Aug 14, 2024 | Health | Health Standard | 1 | Potential harm | — | Open → |
| Jun 22, 2023 | Fire safety | Fire Safety Standard | 1 | Potential harm | — | Open → |
| Jun 22, 2023 | Health | Health Standard | 4 | Potential harm | — | Open → |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D13 | E5 | F7 |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Dec 3, 2025 | K-0271 | Have exits that are accessible at all times. Egress Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Jan 3, 2026 | |
| Dec 3, 2025 | K-0345 | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Feb 6, 2026 | |
| Dec 3, 2025 | K-0353 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
3 facilities in 3 states. CMS chain ID 684.
Chain average overall rating (CMS): 3.7
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Felician Services Inc | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | Nov 9, 2009 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Felician Services Inc | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | Nov 9, 2009 |
| Megan Bruckschen | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Nov 14, 2022 |
| Lindsey Corbeil | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Aug 13, 2021 |
| Jeremy Denor | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Aug 16, 2021 |
| Marcia Donlon |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Shady Lane Nursing Care Center 1235 S 24th St, Manitowoc, WI 54220 CCN 525575 | 0.6 km | 50 | Jun 24, 2026 | 172 harm | — | |
| River's Bend Health Services 960 S Rapids Rd, Manitowoc, WI 54220 CCN 525475 | 2.7 km | 100 | Jul 2, 2026 | 44 | — | |
| North Ridge Health and Rehabilitation Center 1445 N 7th St, Manitowoc, WI 54220 CCN 525389 | 4.2 km | 94 | Apr 14, 2026 | 711 IJ2 open | $8,281 | |
| Complete Care at Manitowoc LLC 2021 S Alverno Rd, Manitowoc, WI 54220 CCN 525441 | 5.3 km | 150 | Oct 1, 2025 | 23 | — | |
| Hamilton Health Services 1 Hamilton Dr, Two Rivers, WI 54241 CCN 525664 | 12.8 km | 125 | Jan 28, 2026 | 461 harm | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 525609 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 525609 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety |
| E · Potential harm Pattern |
| Corrected Jan 3, 2026 |
| Dec 3, 2025 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Jan 3, 2026 |
| Dec 3, 2025 | F-0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jan 3, 2026 | Complaint |
| Dec 3, 2025 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 3, 2026 |
| Dec 3, 2025 | F-0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 3, 2026 | Complaint |
| Dec 3, 2025 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 3, 2026 |
| Dec 3, 2025 | F-0695 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 3, 2026 |
| Dec 3, 2025 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Jan 3, 2026 |
| Apr 30, 2025 | F-0637 | Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 30, 2025 | Complaint |
| Aug 14, 2024 | E-0031 | Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Emergency preparedness | F · Potential harm Widespread | Corrected Sep 11, 2024 |
| Aug 14, 2024 | E-0032 | Provide primary/alternate means for communication. Emergency Preparedness Deficiencies · Emergency preparedness | F · Potential harm Widespread | Corrected Sep 3, 2024 |
| Aug 14, 2024 | K-0293 | Have properly located and lighted "Exit" signs. Egress Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 11, 2024 |
| Aug 14, 2024 | K-0321 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 11, 2024 |
| Aug 14, 2024 | K-0324 | Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Sep 17, 2024 |
| Aug 14, 2024 | K-0374 | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 11, 2024 |
| Aug 14, 2024 | K-0753 | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 11, 2024 |
| Aug 14, 2024 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Sep 30, 2024 |
| Aug 14, 2024 | F-0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Sep 14, 2024 |
| Jun 22, 2023 | K-0293 | Have properly located and lighted "Exit" signs. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jul 22, 2023 |
| Jun 22, 2023 | F-0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jul 22, 2023 |
| Jun 22, 2023 | F-0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Jul 22, 2023 |
| Jun 22, 2023 | F-0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Jul 22, 2023 |
| Jun 22, 2023 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | F · Potential harm Widespread | Corrected Jul 22, 2023 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 5.15 (case-mix index 1.42).
| Individual |
| Corporate officer / director |
| CORPORATE DIRECTOR |
| not provided |
| Jun 1, 2021 |
| Michael Etheridge | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jun 1, 2016 |
| Cameron Goetz | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Dec 1, 2019 |
| Michael Hillmer | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Mar 6, 2017 |
| Roselle Jacobi | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jan 9, 2023 |
| Mary Maurer | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Aug 1, 2013 |
| Michael Miller | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Nov 13, 2018 |
| Shannon Otten | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Feb 6, 2023 |
| Matthew Sauer | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jun 1, 2012 |
| Luke Schubert | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Sep 1, 2023 |
| Frank Soltys | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Dec 2, 2013 |
| Barbara Spies | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jul 8, 2023 |
| Dennis Swetlik | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jun 1, 2018 |
| Renee Thompson | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Mar 20, 2023 |
| Thomas Veeser | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Feb 1, 2019 |
| Darcy Wech | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Dec 1, 2016 |
| Shannon Otten | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Apr 26, 2023 |
| Sarfraz Sidhu | Individual | Managing employee | CONTRACTED MANAGING EMPLOYEE | not provided | Jan 1, 2024 |
| Megan Bruckschen | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Nov 14, 2022 |
| Lindsey Corbeil | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Aug 13, 2021 |
| Jeremy Denor | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Aug 16, 2021 |
| Michael Hillmer | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Mar 6, 2017 |
| Roselle Jacobi | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Jan 9, 2023 |
| Michael Miller | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Nov 13, 2018 |
| Shannon Otten | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Feb 6, 2023 |
| Luke Schubert | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Sep 1, 2023 |
| Barbara Spies | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Jul 8, 2023 |
| Renee Thompson | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Mar 20, 2023 |
| Darcy Wech | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Dec 1, 2016 |
| Felician Services Inc | Organization | Mortgage / security interest | 5% OR GREATER MORTGAGE INTEREST | not provided | Jun 30, 2012 |