Nursing home · SNF / NF

Complete Care at Hales Corners

Federal · CMSActive CMS certificationCCN 525596For profit CMS overall

9449 W. Forest Home Ave., Hales Corners, WI 53130 · Operated by Hales Corners Care and Rehab Center LLC · Chain Complete Care

Source: CMS Provider Data Catalog, release Oct 1, 2026 · provenance

$25 Full Intelligence Report

Certified beds

Avg residents / day

Inspections

Citations

Harm-level

Fines

$18k

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 62 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 55.8 CMS, MDS-derived
CMS Certification Number: 525596
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Jun 10, 1996
Ownership type: For profit - Corporation
Operator (legal business name): Hales Corners Care and Rehab Center LLC
CMS chain: Complete Care 85 facilities
Phone: (414) 529-6888
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

latest Feb 19, 2026

Citations

17 health · 20 fire

Harm or worse

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D14	E6	F14
Minimal	A·	B·	C2

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

$17,934

Payment denials

Latest

Mar 27, 2024

Date	Domain	Survey types	Citations	Most severe	Open
Feb 19, 2026	Health	Health Complaint	2	Potential harm	—	Open →
Dec 5, 2025	Health	Health Complaint	3	Potential harm	—	Open →
Jun 18, 2025	Fire safety	Fire Safety Standard	9	Potential harm	—	Open →
Jun 18, 2025	Health	Health Complaint, Health Standard	6	Potential harm	—	Open →
Mar 27, 2024	Fire safety	Fire Safety Standard	6	Potential harm	—	Open →
Mar 27, 2024	Health	Health Complaint, Health Standard	2	Actual harm	—	Open →
Jan 12, 2023	Fire safety	Fire Safety Standard	5	Potential harm	—	Open →
Jan 12, 2023	Health	Health Standard	4	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

Date	Type	Amount	Payment denial	Record
Mar 27, 2024	Civil money penalty (fine)	$17,934	—	525596\|Fine\|61127

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D14	E6	F14
Minimal	A·	B·	C2

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Feb 19, 2026	F-0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Feb 19, 2026	Complaint
Feb 19, 2026	F-0610	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Feb 20, 2026	Complaint
Dec 5, 2025	F-0573	Let each resident or the resident's legal representative access or purchase copies of all the resident's records. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Dec 8, 2025	Complaint
Dec 5, 2025	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 8, 2025	Complaint
Dec 5, 2025	F-0925	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Dec 8, 2025	Complaint
Jun 18, 2025	E-0025	Create arrangements with other facilities to receive patients. Emergency Preparedness Deficiencies · Emergency preparedness	F · Potential harm Widespread	Corrected Jul 11, 2025
Jun 18, 2025	K-0223	Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jul 8, 2025
Jun 18, 2025	K-0342	Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jul 17, 2025
Jun 18, 2025	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jul 14, 2025
Jun 18, 2025	K-0355	Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jul 8, 2025
Jun 18, 2025	K-0511	Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jul 8, 2025
Jun 18, 2025	K-0908	Ensure gas and vacuum systems are inspected and tested as part of a maintenance program. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jul 9, 2025
Jun 18, 2025	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jul 8, 2025
Jun 18, 2025	F-0609	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jun 27, 2025	Complaint
Jun 18, 2025	F-0628	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jun 25, 2025
Jun 18, 2025	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 7, 2025
Jun 18, 2025	F-0692	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 7, 2025
Jun 18, 2025	F-0804	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	D · Potential harm Isolated	Corrected Jul 14, 2025
Jun 18, 2025	F-0810	Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	D · Potential harm Isolated	Corrected Jul 7, 2025
Jun 18, 2025	K-0712	Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety	C · Minimal Widespread	Corrected Jul 8, 2025
Mar 27, 2024	F-0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care	G · Actual harm Isolated	Corrected Apr 25, 2024
Mar 27, 2024	K-0271	Have exits that are accessible at all times. Egress Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Apr 23, 2024
Mar 27, 2024	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Apr 22, 2024
Mar 27, 2024	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Apr 23, 2024
Mar 27, 2024	K-0741	Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Apr 22, 2024
Mar 27, 2024	K-0908	Ensure gas and vacuum systems are inspected and tested as part of a maintenance program. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Apr 25, 2024
Mar 27, 2024	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Apr 4, 2024
Mar 27, 2024	F-0610	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Apr 25, 2024	Complaint
Jan 12, 2023	K-0311	Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jan 11, 2023
Jan 12, 2023	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jan 11, 2023
Jan 12, 2023	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jan 11, 2023
Jan 12, 2023	K-0521	Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Feb 10, 2023
Jan 12, 2023	K-0919	Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Feb 10, 2023
Jan 12, 2023	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jan 13, 2023
Jan 12, 2023	F-0803	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Feb 10, 2023
Jan 12, 2023	F-0886	Perform COVID19 testing on residents and staff. Infection Control Deficiencies · Infection prevention	F · Potential harm Widespread	Corrected Jan 13, 2023
Jan 12, 2023	F-0888	Ensure staff are vaccinated for COVID-19 Infection Control Deficiencies · Infection prevention	C · Minimal Widespread	Corrected Jan 13, 2023

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Operating entity

Hales Corners Care and Rehab Center LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Complete Care

85 facilities in 8 states. CMS chain ID 157.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 3.3

Ownership disclosures

Disclosures

Organizations

Individuals

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
PC Hales Corners Opco Holdco LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	May 28, 2025
PC Hales Corners Topco Opco LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Peace Capital Holdings II LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Sms 2021 Trust	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Des Capital LLC	Organization	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Jrk Investments LLC	Organization	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Jacob Klugman	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Shalom Stein	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Daniel Sternbuch	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
PC Hales Corners Opco Holdco LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	May 28, 2025
PC Hales Corners Topco Opco LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Peace Capital Holdings II LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Sms 2021 Trust	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Des Capital LLC	Organization	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Jrk Investments LLC	Organization	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Jacob Klugman	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Shalom Stein	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Daniel Sternbuch	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	May 28, 2025
Yosef Hellman	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	May 28, 2025
Shalom Stein	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	May 28, 2025
Renee Bielinski	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 28, 2025
Steve Chang	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 28, 2025
Yosef Hellman	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 28, 2025
Sara Jacobs	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 28, 2025
Maria Ponce	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 28, 2025
Daniel Sternbuch	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 28, 2025
Shalom Stein	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	May 28, 2025
Shalom Stein	Individual	Trustee	TRUSTEE OF THE SNF	not provided	May 28, 2025
Des Capital LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	May 28, 2025
Hales Corners Propco LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	May 29, 2025
Jrk Investments LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	May 28, 2025
PC Hales Corners Propco Holdco LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	May 28, 2025
PC Hales Corners Topco Propco LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	May 28, 2025
Peace Capital Holdings II LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	May 28, 2025
Sms 2021 Trust	Organization	Additional disclosable party	ADP OF THE SNF	not provided	May 28, 2025
Renee Bielinski	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 28, 2025
Steve Chang	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 28, 2025
Sara Jacobs	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 28, 2025
Jacob Klugman	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 28, 2025
Maria Ponce	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 28, 2025
Daniel Sternbuch	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 28, 2025
Malka Weissman	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 28, 2025

Same chain in Wisconsin

All 84 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Complete Care at Kensington 1810 Kensington Dr, Waukesha, WI 53188 CCN 525242	150	Apr 29, 2026	352 IJ1 harm	$67k
Complete Care at Maple Grove LLC 3401 Maple Grove Dr., Madison, WI 53719 CCN 525276	184	Jul 2, 2026	1032 IJ4 harm1 open	$154k
Complete Care at Jefferson Meadows LLC 1414 Jefferson St., Baraboo, WI 53913 CCN 525317	102	Jul 21, 2026	521 IJ1 harm1 open	$54k
Complete Care at Manitowoc LLC 2021 S Alverno Rd, Manitowoc, WI 54220 CCN 525441	150	Oct 1, 2025	23	—
Complete Care at Care Age 1755 N. Barker Rd., Brookfield, WI 53045 CCN 525519	110	Dec 3, 2025	571 IJ4 harm	$61k
Complete Care at Christian Home LLC 452 Fox Lake Road, Waupun, WI 53963 CCN 525531	50	Apr 15, 2026	284 harm2 open	—
Complete Care at Glendale West 6263 N Green Bay Ave, Glendale, WI 53209 CCN 525547	94	Nov 12, 2025	651 IJ1 harm	$11k
Complete Care at Southpointe 4500 W. Loomis Rd., Greenfield, WI 53220 CCN 525604	174	Mar 12, 2026	452 IJ2 harm3 open	—

Coordinates as published by CMS.

Address: 9449 W. Forest Home Ave., Hales Corners, WI 53130
ZIP: 53130
County: Milwaukee County FIPS 55079
State: Wisconsin
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Clement Manor Health Care Center 3939 S 92nd St, Greenfield, WI 53228 CCN 525327	2.9 km	50	May 21, 2026	391 IJ1 harm	—
Greendale Park Nursing and Rehab 5404 W Loomis Rd, Greendale, WI 53129 CCN 525549	4.1 km	105	Jul 1, 2026	1291 IJ9 harm	$281k
Maplewood Center 8615 W Beloit Rd, West Allis, WI 53227 CCN 525069SFF Candidate	4.8 km	150	Aug 25, 2026	1205 IJ6 harm1 open	$303k
Complete Care at Southpointe 4500 W. Loomis Rd., Greenfield, WI 53220 CCN 525604	5.1 km	174	Mar 12, 2026	452 IJ2 harm3 open	—
Sunrise Health Services 3540 S 43rd St, Milwaukee, WI 53220 CCN 525493	6.4 km	99	Feb 25, 2026	593 IJ	$114k
Lindengrove New Berlin 13755 W Fieldpointe Dr, New Berlin, WI 53151 CCN 525064	6.4 km	110	Jul 20, 2026	502 IJ3 harm	$100k
Maple Ridge Health Services 2730 W Ramsey Ave, Milwaukee, WI 53221 CCN 525359	6.8 km	80	Aug 26, 2026	502 IJ1 harm6 open	$14k
Autumn Lake Healthcare at Greenfield 5790 S 27th St, Milwaukee, WI 53221 CCN 525504Abuse icon	6.8 km	112	Jun 24, 2026	953 IJ7 harm12 open	$153k

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	525596	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	525596	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 525596

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction

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Complete Care at Hales Corners

Federal certification

State license

Penalties

Owners of record

All disclosed roles

Same chain in Wisconsin

Nearby nursing homes

Complete Care at Hales Corners

Federal certification

State license

Penalties

Owners of record

All disclosed roles

Same chain in Wisconsin

Nearby nursing homes