{"schema_version":"1.0.0","facility":{"id":"cms-525596","ccn":"525596","name":"Complete Care at Hales Corners","source_name":"Complete Care at Hales Corners","facility_types":["skilled_nursing_facility","nursing_home"],"primary_type":"skilled_nursing_facility","universe":"cms_certified_nursing_homes","source_type_label":"Medicare and Medicaid","status":"active","status_label":"Active CMS certification","status_evidence":"VERIFIED","state":"WI","address":{"line1":"9449 W. Forest Home Ave.","city":"Hales Corners","state":"WI","zip":"53130","county_name":"Milwaukee County","county_fips":"55079","county_method":"name_match","ssa_county_code":"390","urban":true},"location":{"lat":42.9475,"lon":-88.032,"method":"cms_published_coordinates"},"phone":"4145296888","certification":{"authority":"CMS","ccn":"525596","program":"Medicare and Medicaid","medicare":true,"medicaid":true,"first_approved":"1996-06-10","certified_beds":62,"resides_in_hospital":false,"evidence_class":"VERIFIED","care_compare_url":"https://www.medicare.gov/care-compare/details/nursing-home/525596"},"licenses":[],"license_note":"State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.","capacity":{"certified_beds":62,"avg_residents_per_day":55.8},"ownership_type":"For profit - Corporation","ownership_class":"for_profit","legal_business_name":"HALES CORNERS CARE AND REHAB CENTER LLC","flags":{"ccrc":false,"abuse_icon":false,"high_performing":false,"inspection_over_2y":false,"changed_ownership_12mo":false,"resident_family_council":"Resident","sprinklers_all_areas":"Yes"},"ratings":{"overall":{"value":4},"health_inspection":{"value":3},"quality_measures":{"value":5},"long_stay_qm":{"value":5},"short_stay_qm":{"value":3},"staffing":{"value":2},"universe":"cms_certified_nursing_homes"},"staffing":{"nurse_aide_hprd":2.73746,"lpn_hprd":1.13267,"rn_hprd":0.78612,"licensed_hprd":1.91879,"total_nurse_hprd":4.65625,"weekend_total_nurse_hprd":4.25736,"weekend_rn_hprd":0.69571,"pt_hprd":0.11592,"nursing_turnover_pct":64.1,"rn_turnover_pct":63.2,"administrators_left":2,"case_mix_index":1.65708,"case_mix_index_ratio":1.17502,"case_mix_total_nurse_hprd":4.58359,"adjusted_total_nurse_hprd":3.93159,"source":"Payroll-Based Journal (PBJ), as published by CMS"},"health_survey_score":{"cycle1_date":"2025-06-18","cycle1_deficiencies":11,"cycle1_score":44,"cycle2_date":"2024-03-27","cycle23_deficiencies":2,"cycle23_score":24,"total_weighted_score":39},"cms_penalty_counts":{"fines":1,"fine_total":17934,"payment_denials":0,"total":1},"chain":{"id":"cms-chain-157","cms_chain_id":"157","name":"COMPLETE CARE"},"operator_id":"op-hales-corners-care-and-rehab-center-llc","first_seen":"2026-11-07T00:15:24.640Z","last_changed":"2026-11-07T00:15:24.640Z","profile_url":"https://www.medicare.gov/care-compare/details/nursing-home/525596","provenance":[{"source_id":"cms_provider_info","source_record_id":"525596","url":"https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=525596&conditions%5B0%5D%5Boperator%5D=%3D","retrieved_at":"2026-11-07T00:15:24.640Z","source_updated_at":"2026-10-01","effective_date":"2026-10-01","jurisdiction":"US-CMS","fields":["name","address","phone","certification","certified_beds","ownership_type","legal_business_name","chain"],"evidence_class":"VERIFIED","status":"current"},{"source_id":"cms_provider_info","source_record_id":"525596","url":"https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=525596&conditions%5B0%5D%5Boperator%5D=%3D","retrieved_at":"2026-11-07T00:15:24.640Z","source_updated_at":"2026-10-01","effective_date":"2026-10-01","jurisdiction":"US-CMS","fields":["ratings","staffing","health_survey_score"],"evidence_class":"VERIFIED","status":"current","note":"Five-Star ratings and PBJ staffing apply to the CMS-certified universe only."}],"inspection_summary":{"count":8,"health_count":5,"fire_count":3,"complaint_count":4,"latest_date":"2026-02-19","latest_standard_health":"2025-06-18","earliest_date":"2023-01-12","window_note":"CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.","evidence_class":"VERIFIED"},"deficiency_summary":{"count":37,"health_count":17,"fire_count":20,"open_count":0,"actual_harm_count":1,"immediate_jeopardy_count":0,"serious_count":1,"complaint_count":7,"by_severity":{"potential":34,"minimal":2,"actual_harm":1},"by_scope_severity":{"D":14,"F":14,"E":6,"C":2,"G":1},"by_concept":{"resident_rights":6,"clinical_care":5,"environment_life_safety":20,"emergency_preparedness":1,"food_nutrition":3,"infection_prevention":2},"type_ids":["cms-f0550","cms-f0610","cms-f0573","cms-f0684","cms-f0925","cms-e0025","cms-k0342","cms-k0353","cms-k0355","cms-k0908","cms-k0918","cms-k0223","cms-k0511","cms-k0712","cms-f0609","cms-f0628","cms-f0692","cms-f0804","cms-f0810","cms-k0345","cms-k0271","cms-k0741","cms-f0686","cms-k0521","cms-k0311","cms-k0919","cms-f0803","cms-f0886","cms-f0689","cms-f0888"],"evidence_class":"VERIFIED"},"penalty_summary":{"count":1,"fines":1,"fine_total":17934,"payment_denials":0,"latest_date":"2024-03-27"},"ownership_summary":{"disclosures":33,"organizations":9,"individuals":20,"not_available":false}},"row":{"id":"cms-525596","ccn":"525596","name":"Complete Care at Hales Corners","types":["skilled_nursing_facility","nursing_home"],"status":"active","state":"WI","city":"Hales Corners","zip":"53130","county_fips":"55079","county_name":"Milwaukee County","address":"9449 W. Forest Home Ave.","beds":62,"residents":55.8,"ownership":"for_profit","operator_id":"op-hales-corners-care-and-rehab-center-llc","operator_name":"Hales Corners Care and Rehab Center LLC","chain_id":"cms-chain-157","chain_name":"Complete Care","lat":42.9475,"lon":-88.032,"overall":4,"health_rating":3,"staffing_rating":2,"qm_rating":5,"nurse_hprd":4.66,"turnover":64.1,"inspections":8,"last_inspection":"2026-02-19","deficiencies":37,"serious":1,"ij":0,"open":0,"penalties":1,"fines_total":17934,"deficiency_type_ids":["cms-f0550","cms-f0610","cms-f0573","cms-f0684","cms-f0925","cms-e0025","cms-k0342","cms-k0353","cms-k0355","cms-k0908","cms-k0918","cms-k0223","cms-k0511","cms-k0712","cms-f0609","cms-f0628","cms-f0692","cms-f0804","cms-f0810","cms-k0345","cms-k0271","cms-k0741","cms-f0686","cms-k0521","cms-k0311","cms-k0919","cms-f0803","cms-f0886","cms-f0689","cms-f0888"],"universe":"cms","state_actions":0,"state_serious":0,"last_changed":"2026-11-07T00:15:24.640Z"},"operator":{"id":"op-hales-corners-care-and-rehab-center-llc","name":"Hales Corners Care and Rehab Center LLC","legal_name":"HALES CORNERS CARE AND REHAB CENTER LLC","facility_count":1,"states":["WI"],"match_method":"exact_normalized_legal_name","evidence_class":"CORROBORATED"},"chain":{"id":"cms-chain-157","name":"Complete Care","cms_chain_id":"157","facility_count":85,"states":["CT","DE","IL","MD","NJ","PA","WI","WV"],"cms_reported":{"facility_count":85,"avg_overall_rating":3.3,"avg_health_inspection_rating":2.7,"avg_staffing_rating":2.4,"avg_qm_rating":4.6}},"ownership":[{"owner_id":"org-pc-hales-corners-opco-holdco-llc","owner_type":"organization","owner_name":"PC Hales Corners Opco Holdco LLC","role":"direct_owner","role_raw":"5% OR GREATER DIRECT OWNERSHIP INTEREST","percentage":100,"percentage_raw":"100%","association_date":"2025-05-28"},{"owner_id":"org-pc-hales-corners-topco-opco-llc","owner_type":"organization","owner_name":"PC Hales Corners Topco Opco LLC","role":"indirect_owner","role_raw":"5% OR GREATER INDIRECT OWNERSHIP INTEREST","percentage_raw":"NO PERCENTAGE PROVIDED","association_date":"2025-05-28"},{"owner_id":"org-peace-capital-holdings-ii-llc","owner_type":"organization","owner_name":"Peace Capital Holdings II LLC","role":"indirect_owner","role_raw":"5% OR GREATER INDIRECT OWNERSHIP INTEREST","percentage_raw":"NO PERCENTAGE PROVIDED","association_date":"2025-05-28"},{"owner_id":"org-sms-2021-trust","owner_type":"organization","owner_name":"Sms 2021 Trust","role":"indirect_owner","role_raw":"5% OR GREATER INDIRECT OWNERSHIP INTEREST","percentage_raw":"NO PERCENTAGE PROVIDED","association_date":"2025-05-28"},{"owner_id":"org-des-capital-llc","owner_type":"organization","owner_name":"Des Capital LLC","role":"indirect_owner","role_raw":"INDIRECT OWNERSHIP INTEREST","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28"},{"owner_id":"org-jrk-investments-llc","owner_type":"organization","owner_name":"Jrk Investments LLC","role":"indirect_owner","role_raw":"INDIRECT OWNERSHIP INTEREST","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28"},{"owner_type":"individual","owner_name":"Jacob Klugman","role":"indirect_owner","role_raw":"INDIRECT OWNERSHIP INTEREST","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"KLUGMAN, JACOB"},{"owner_type":"individual","owner_name":"Shalom Stein","role":"indirect_owner","role_raw":"INDIRECT OWNERSHIP INTEREST","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"STEIN, SHALOM"},{"owner_type":"individual","owner_name":"Daniel Sternbuch","role":"indirect_owner","role_raw":"INDIRECT OWNERSHIP INTEREST","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"STERNBUCH, DANIEL"},{"owner_type":"individual","owner_name":"Yosef Hellman","role":"managing_control","role_raw":"MANAGING CONTROL - GOVERNING BODY","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"HELLMAN, YOSEF"},{"owner_type":"individual","owner_name":"Shalom Stein","role":"managing_control","role_raw":"MANAGING CONTROL - GOVERNING BODY","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"STEIN, SHALOM"},{"owner_type":"individual","owner_name":"Renee Bielinski","role":"managing_control","role_raw":"OPERATIONAL/MANAGERIAL CONTROL","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"BIELINSKI, RENEE"},{"owner_type":"individual","owner_name":"Steve Chang","role":"managing_control","role_raw":"OPERATIONAL/MANAGERIAL CONTROL","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"CHANG, STEVE"},{"owner_type":"individual","owner_name":"Yosef Hellman","role":"managing_control","role_raw":"OPERATIONAL/MANAGERIAL CONTROL","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"HELLMAN, YOSEF"},{"owner_type":"individual","owner_name":"Sara Jacobs","role":"managing_control","role_raw":"OPERATIONAL/MANAGERIAL CONTROL","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"JACOBS, SARA"},{"owner_type":"individual","owner_name":"Maria Ponce","role":"managing_control","role_raw":"OPERATIONAL/MANAGERIAL CONTROL","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"PONCE, MARIA"},{"owner_type":"individual","owner_name":"Daniel Sternbuch","role":"managing_control","role_raw":"OPERATIONAL/MANAGERIAL CONTROL","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"STERNBUCH, DANIEL"},{"owner_type":"individual","owner_name":"Shalom Stein","role":"officer_director","role_raw":"CORPORATE DIRECTOR","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"STEIN, SHALOM"},{"owner_type":"individual","owner_name":"Shalom Stein","role":"trustee","role_raw":"TRUSTEE OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"STEIN, SHALOM"},{"owner_id":"org-des-capital-llc","owner_type":"organization","owner_name":"Des Capital LLC","role":"additional_disclosable_party","role_raw":"ADP OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28"},{"owner_id":"org-hales-corners-propco-llc","owner_type":"organization","owner_name":"Hales Corners Propco LLC","role":"additional_disclosable_party","role_raw":"ADP OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-29"},{"owner_id":"org-jrk-investments-llc","owner_type":"organization","owner_name":"Jrk Investments LLC","role":"additional_disclosable_party","role_raw":"ADP OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28"},{"owner_id":"org-pc-hales-corners-propco-holdco-llc","owner_type":"organization","owner_name":"PC Hales Corners Propco Holdco LLC","role":"additional_disclosable_party","role_raw":"ADP OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28"},{"owner_id":"org-pc-hales-corners-topco-propco-llc","owner_type":"organization","owner_name":"PC Hales Corners Topco Propco LLC","role":"additional_disclosable_party","role_raw":"ADP OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28"},{"owner_id":"org-peace-capital-holdings-ii-llc","owner_type":"organization","owner_name":"Peace Capital Holdings II LLC","role":"additional_disclosable_party","role_raw":"ADP OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28"},{"owner_id":"org-sms-2021-trust","owner_type":"organization","owner_name":"Sms 2021 Trust","role":"additional_disclosable_party","role_raw":"ADP OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28"},{"owner_type":"individual","owner_name":"Renee Bielinski","role":"additional_disclosable_party","role_raw":"ADP OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"BIELINSKI, RENEE"},{"owner_type":"individual","owner_name":"Steve Chang","role":"additional_disclosable_party","role_raw":"ADP OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"CHANG, STEVE"},{"owner_type":"individual","owner_name":"Sara Jacobs","role":"additional_disclosable_party","role_raw":"ADP OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"JACOBS, SARA"},{"owner_type":"individual","owner_name":"Jacob Klugman","role":"additional_disclosable_party","role_raw":"ADP OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"KLUGMAN, JACOB"},{"owner_type":"individual","owner_name":"Maria Ponce","role":"additional_disclosable_party","role_raw":"ADP OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"PONCE, MARIA"},{"owner_type":"individual","owner_name":"Daniel Sternbuch","role":"additional_disclosable_party","role_raw":"ADP OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"STERNBUCH, DANIEL"},{"owner_type":"individual","owner_name":"Malka Weissman","role":"additional_disclosable_party","role_raw":"ADP OF THE SNF","percentage_raw":"NOT APPLICABLE","association_date":"2025-05-28","owner_name_raw":"WEISSMAN, MALKA"}],"inspections":[{"id":"cms-525596-20260219-health","ccn":"525596","date":"2026-02-19","domain":"health","authority":"CMS / state survey agency","survey_types":["Health Complaint"],"cycles":[1],"footnotes":[],"derived_from_citations":false,"kind":"complaint","deficiency_count":2,"max_severity_level":2,"open_count":0,"provenance_source_ids":["cms_inspection_dates"],"occurrences":[{"t":"cms-f0550","ss":"D","sl":2,"cs":"corrected","cd":"2026-02-19","cmp":1},{"t":"cms-f0610","ss":"D","sl":2,"cs":"corrected","cd":"2026-02-20","cmp":1}]},{"id":"cms-525596-20251205-health","ccn":"525596","date":"2025-12-05","domain":"health","authority":"CMS / state survey agency","survey_types":["Health Complaint"],"cycles":[1],"footnotes":[],"derived_from_citations":false,"kind":"complaint","deficiency_count":3,"max_severity_level":2,"open_count":0,"provenance_source_ids":["cms_inspection_dates"],"occurrences":[{"t":"cms-f0573","ss":"D","sl":2,"cs":"corrected","cd":"2025-12-08","cmp":1},{"t":"cms-f0684","ss":"D","sl":2,"cs":"corrected","cd":"2025-12-08","cmp":1},{"t":"cms-f0925","ss":"D","sl":2,"cs":"corrected","cd":"2025-12-08","cmp":1}]},{"id":"cms-525596-20250618-fire","ccn":"525596","date":"2025-06-18","domain":"fire","authority":"CMS / state survey agency","survey_types":["Fire Safety Standard"],"cycles":[1],"footnotes":[],"derived_from_citations":false,"kind":"standard","deficiency_count":9,"max_severity_level":2,"open_count":0,"provenance_source_ids":["cms_inspection_dates"],"occurrences":[{"t":"cms-e0025","ss":"F","sl":2,"cs":"corrected","cd":"2025-07-11","std":1,"tv":"New"},{"t":"cms-k0223","ss":"E","sl":2,"cs":"corrected","cd":"2025-07-08","std":1,"tv":"New"},{"t":"cms-k0342","ss":"F","sl":2,"cs":"corrected","cd":"2025-07-17","std":1,"tv":"New"},{"t":"cms-k0353","ss":"F","sl":2,"cs":"corrected","cd":"2025-07-14","std":1,"tv":"New"},{"t":"cms-k0355","ss":"F","sl":2,"cs":"corrected","cd":"2025-07-08","std":1,"tv":"New"},{"t":"cms-k0511","ss":"E","sl":2,"cs":"corrected","cd":"2025-07-08","std":1,"tv":"New"},{"t":"cms-k0908","ss":"F","sl":2,"cs":"corrected","cd":"2025-07-09","std":1,"tv":"New"},{"t":"cms-k0918","ss":"F","sl":2,"cs":"corrected","cd":"2025-07-08","std":1,"tv":"New"},{"t":"cms-k0712","ss":"C","sl":1,"cs":"corrected","cd":"2025-07-08","std":1,"tv":"New"}]},{"id":"cms-525596-20250618-health","ccn":"525596","date":"2025-06-18","domain":"health","authority":"CMS / state survey agency","survey_types":["Health Complaint","Health Standard"],"cycles":[1,2],"footnotes":[],"derived_from_citations":false,"kind":"standard","deficiency_count":6,"max_severity_level":2,"open_count":0,"provenance_source_ids":["cms_inspection_dates"],"occurrences":[{"t":"cms-f0609","ss":"D","sl":2,"cs":"corrected","cd":"2025-06-27","cmp":1,"std":1},{"t":"cms-f0628","ss":"D","sl":2,"cs":"corrected","cd":"2025-06-25","std":1},{"t":"cms-f0684","ss":"D","sl":2,"cs":"corrected","cd":"2025-07-07","std":1},{"t":"cms-f0692","ss":"D","sl":2,"cs":"corrected","cd":"2025-07-07","std":1},{"t":"cms-f0804","ss":"D","sl":2,"cs":"corrected","cd":"2025-07-14","std":1},{"t":"cms-f0810","ss":"D","sl":2,"cs":"corrected","cd":"2025-07-07","std":1}]},{"id":"cms-525596-20240327-fire","ccn":"525596","date":"2024-03-27","domain":"fire","authority":"CMS / state survey agency","survey_types":["Fire Safety Standard"],"cycles":[2],"footnotes":[],"derived_from_citations":false,"kind":"standard","deficiency_count":6,"max_severity_level":2,"open_count":0,"provenance_source_ids":["cms_inspection_dates"],"occurrences":[{"t":"cms-k0271","ss":"E","sl":2,"cs":"corrected","cd":"2024-04-23","std":1,"tv":"New"},{"t":"cms-k0345","ss":"F","sl":2,"cs":"corrected","cd":"2024-04-22","std":1,"tv":"New"},{"t":"cms-k0353","ss":"F","sl":2,"cs":"corrected","cd":"2024-04-23","std":1,"tv":"New"},{"t":"cms-k0741","ss":"D","sl":2,"cs":"corrected","cd":"2024-04-22","std":1,"tv":"New"},{"t":"cms-k0908","ss":"F","sl":2,"cs":"corrected","cd":"2024-04-25","std":1,"tv":"New"},{"t":"cms-k0918","ss":"F","sl":2,"cs":"corrected","cd":"2024-04-04","std":1,"tv":"New"}]},{"id":"cms-525596-20240327-health","ccn":"525596","date":"2024-03-27","domain":"health","authority":"CMS / state survey agency","survey_types":["Health Complaint","Health Standard"],"cycles":[2,3],"footnotes":[],"derived_from_citations":false,"kind":"standard","deficiency_count":2,"max_severity_level":3,"open_count":0,"provenance_source_ids":["cms_inspection_dates"],"occurrences":[{"t":"cms-f0686","ss":"G","sl":3,"cs":"corrected","cd":"2024-04-25","std":1},{"t":"cms-f0610","ss":"D","sl":2,"cs":"corrected","cd":"2024-04-25","cmp":1,"std":1}]},{"id":"cms-525596-20230112-fire","ccn":"525596","date":"2023-01-12","domain":"fire","authority":"CMS / state survey agency","survey_types":["Fire Safety Standard"],"cycles":[3],"footnotes":[],"derived_from_citations":false,"kind":"standard","deficiency_count":5,"max_severity_level":2,"open_count":0,"provenance_source_ids":["cms_inspection_dates"],"occurrences":[{"t":"cms-k0311","ss":"E","sl":2,"cs":"corrected","cd":"2023-01-11","std":1,"tv":"New"},{"t":"cms-k0345","ss":"F","sl":2,"cs":"corrected","cd":"2023-01-11","std":1,"tv":"New"},{"t":"cms-k0353","ss":"E","sl":2,"cs":"corrected","cd":"2023-01-11","std":1,"tv":"New"},{"t":"cms-k0521","ss":"F","sl":2,"cs":"corrected","cd":"2023-02-10","std":1,"tv":"New"},{"t":"cms-k0919","ss":"E","sl":2,"cs":"corrected","cd":"2023-02-10","std":1,"tv":"New"}]},{"id":"cms-525596-20230112-health","ccn":"525596","date":"2023-01-12","domain":"health","authority":"CMS / state survey agency","survey_types":["Health Standard"],"cycles":[3],"footnotes":[],"derived_from_citations":false,"kind":"standard","deficiency_count":4,"max_severity_level":2,"open_count":0,"provenance_source_ids":["cms_inspection_dates"],"occurrences":[{"t":"cms-f0689","ss":"D","sl":2,"cs":"corrected","cd":"2023-01-13","std":1},{"t":"cms-f0803","ss":"F","sl":2,"cs":"corrected","cd":"2023-02-10","std":1},{"t":"cms-f0886","ss":"F","sl":2,"cs":"corrected","cd":"2023-01-13","std":1},{"t":"cms-f0888","ss":"C","sl":1,"cs":"corrected","cd":"2023-01-13","std":1}]}],"deficiency_types":{"cms-f0550":{"code":"F-0550","title":"Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.","category":"Resident Rights Deficiencies","concept":"resident_rights","concept_label":"Resident rights & abuse/neglect"},"cms-f0610":{"code":"F-0610","title":"Respond appropriately to all alleged violations.","category":"Freedom from Abuse, Neglect, and Exploitation Deficiencies","concept":"resident_rights","concept_label":"Resident rights & abuse/neglect"},"cms-f0573":{"code":"F-0573","title":"Let each resident or the resident's legal representative access or purchase copies of all the resident's records.","category":"Resident Rights Deficiencies","concept":"resident_rights","concept_label":"Resident rights & abuse/neglect"},"cms-f0684":{"code":"F-0684","title":"Provide appropriate treatment and care according to orders, resident’s preferences and goals.","category":"Quality of Life and Care Deficiencies","concept":"clinical_care","concept_label":"Clinical care"},"cms-f0925":{"code":"F-0925","title":"Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.","category":"Environmental Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-e0025":{"code":"E-0025","title":"Create arrangements with other facilities to receive patients.","category":"Emergency Preparedness Deficiencies","concept":"emergency_preparedness","concept_label":"Emergency preparedness"},"cms-k0342":{"code":"K-0342","title":"Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.","category":"Smoke Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-k0353":{"code":"K-0353","title":"Inspect, test, and maintain automatic sprinkler systems.","category":"Smoke Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-k0355":{"code":"K-0355","title":"Properly select, install, inspect, or maintain portable fire extinguishes.","category":"Smoke Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-k0908":{"code":"K-0908","title":"Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.","category":"Gas, Vacuum, and Electrical Systems Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-k0918":{"code":"K-0918","title":"Have generator or other power source capable of supplying service within 10 seconds.","category":"Gas, Vacuum, and Electrical Systems Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-k0223":{"code":"K-0223","title":"Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.","category":"Egress Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-k0511":{"code":"K-0511","title":"Have properly installed electrical wiring and gas equipment.","category":"Services Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-k0712":{"code":"K-0712","title":"Have simulated fire drills held at unexpected times.","category":"Miscellaneous Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-f0609":{"code":"F-0609","title":"Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.","category":"Freedom from Abuse, Neglect, and Exploitation Deficiencies","concept":"resident_rights","concept_label":"Resident rights & abuse/neglect"},"cms-f0628":{"code":"F-0628","title":"Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.","category":"Resident Rights Deficiencies","concept":"resident_rights","concept_label":"Resident rights & abuse/neglect"},"cms-f0692":{"code":"F-0692","title":"Provide enough food/fluids to maintain a resident's health.","category":"Quality of Life and Care Deficiencies","concept":"clinical_care","concept_label":"Clinical care"},"cms-f0804":{"code":"F-0804","title":"Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.","category":"Nutrition and Dietary Deficiencies","concept":"food_nutrition","concept_label":"Food, nutrition & hydration"},"cms-f0810":{"code":"F-0810","title":"Provide special eating equipment and utensils for residents who need them and appropriate assistance.","category":"Nutrition and Dietary Deficiencies","concept":"food_nutrition","concept_label":"Food, nutrition & hydration"},"cms-k0345":{"code":"K-0345","title":"Have approved installation, maintenance and testing program for fire alarm systems.","category":"Smoke Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-k0271":{"code":"K-0271","title":"Have exits that are accessible at all times.","category":"Egress Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-k0741":{"code":"K-0741","title":"Have posted \"No-smoking\" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.","category":"Miscellaneous Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-f0686":{"code":"F-0686","title":"Provide appropriate pressure ulcer care and prevent new ulcers from developing.","category":"Quality of Life and Care Deficiencies","concept":"clinical_care","concept_label":"Clinical care"},"cms-k0521":{"code":"K-0521","title":"Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.","category":"Services Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-k0311":{"code":"K-0311","title":"Have an enclosure around a vertical opening shaft.","category":"Smoke Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-k0919":{"code":"K-0919","title":"Meet requirements for the use of electrical equipment.","category":"Gas, Vacuum, and Electrical Systems Deficiencies","concept":"environment_life_safety","concept_label":"Environment & life safety"},"cms-f0803":{"code":"F-0803","title":"Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.","category":"Nutrition and Dietary Deficiencies","concept":"food_nutrition","concept_label":"Food, nutrition & hydration"},"cms-f0886":{"code":"F-0886","title":"Perform COVID19 testing on residents and staff.","category":"Infection Control Deficiencies","concept":"infection_prevention","concept_label":"Infection prevention"},"cms-f0689":{"code":"F-0689","title":"Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.","category":"Quality of Life and Care Deficiencies","concept":"clinical_care","concept_label":"Clinical care"},"cms-f0888":{"code":"F-0888","title":"Ensure staff are vaccinated for COVID-19","category":"Infection Control Deficiencies","concept":"infection_prevention","concept_label":"Infection prevention"}},"penalties":[{"id":"cms-525596-pen-f61127","type":"fine","type_label":"Civil money penalty (fine)","date":"2024-03-27","amount":17934,"fine_id":"61127","evidence_class":"VERIFIED","source_record_id":"525596|Fine|61127"}],"state_actions":[],"record_urls":{"cms_provider_info":"https://data.cms.gov/provider-data/api/1/datastore/query/4pq5-n9py/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=525596&conditions%5B0%5D%5Boperator%5D=%3D","cms_ownership":"https://data.cms.gov/provider-data/api/1/datastore/query/y2hd-n93e/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=525596&conditions%5B0%5D%5Boperator%5D=%3D","cms_health_deficiencies":"https://data.cms.gov/provider-data/api/1/datastore/query/r5ix-sfxw/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=525596&conditions%5B0%5D%5Boperator%5D=%3D","cms_fire_safety_deficiencies":"https://data.cms.gov/provider-data/api/1/datastore/query/ifjz-ge4w/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=525596&conditions%5B0%5D%5Boperator%5D=%3D","cms_penalties":"https://data.cms.gov/provider-data/api/1/datastore/query/g6vv-u9sr/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=525596&conditions%5B0%5D%5Boperator%5D=%3D","cms_inspection_dates":"https://data.cms.gov/provider-data/api/1/datastore/query/svdt-c123/0?conditions%5B0%5D%5Bproperty%5D=cms_certification_number_ccn&conditions%5B0%5D%5Bvalue%5D=525596&conditions%5B0%5D%5Boperator%5D=%3D"},"compact_keys":{"t":"deficiency_type_id","ss":"scope_severity_code","sl":"severity_level (1–4)","cs":"correction_status","cd":"correction_date","cmp":"complaint","std":"standard survey","ic":"infection control","idr":"under IDR","iidr":"under IIDR","tv":"tag version"},"benchmarks":{"state":{"key":"WI","overall_rating":3.1,"health_inspection_rating":2.8,"qm_rating":3.2,"staffing_rating":3.7,"avg_residents_per_day":54.5,"cycle1_health_deficiencies":9.4,"cycle1_fire_deficiencies":5.5,"nurse_aide_hprd":2.61,"lpn_hprd":0.65,"rn_hprd":0.98466,"licensed_hprd":1.63,"total_nurse_hprd":4.24632,"weekend_total_nurse_hprd":3.74677,"weekend_rn_hprd":0.66,"pt_hprd":0.05,"nursing_turnover_pct":46.7,"rn_turnover_pct":40.1,"administrators_left":0.5,"case_mix_index":1.38694,"fines":0.9,"fine_amount":48278,"processing_note":"CMS State and US Averages"},"nation":{"key":"NATION","overall_rating":3,"health_inspection_rating":2.8,"qm_rating":3.7,"staffing_rating":3,"avg_residents_per_day":85.7,"cycle1_health_deficiencies":9.2,"cycle1_fire_deficiencies":4.4,"nurse_aide_hprd":2.35,"lpn_hprd":0.86,"rn_hprd":0.69164,"licensed_hprd":1.55,"total_nurse_hprd":3.90085,"weekend_total_nurse_hprd":3.43303,"weekend_rn_hprd":0.48,"pt_hprd":0.07,"nursing_turnover_pct":45.3,"rn_turnover_pct":42.5,"administrators_left":0.5,"case_mix_index":1.41025,"fines":0.9,"fine_amount":30351,"processing_note":"CMS State and US Averages"}},"geo":{"state":{"code":"WI","name":"Wisconsin"},"county":{"fips":"55079","name":"Milwaukee County"},"zip":"53130","city":"Hales Corners"},"related":{"same_operator":[],"same_operator_total":0,"same_chain":[{"id":"cms-525242","ccn":"525242","name":"Complete Care at Kensington","address":"1810 Kensington Dr","city":"Waukesha","state":"WI","zip":"53188","beds":150,"overall":1,"inspections":9,"last_inspection":"2026-04-29","deficiencies":35,"serious":3,"ij":2,"open":0,"fines_total":66632,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"]},{"id":"cms-525276","ccn":"525276","name":"Complete Care at Maple Grove LLC","address":"3401 Maple Grove Dr.","city":"Madison","state":"WI","zip":"53719","beds":184,"overall":1,"inspections":17,"last_inspection":"2026-07-02","deficiencies":103,"serious":6,"ij":2,"open":1,"fines_total":153657,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"]},{"id":"cms-525317","ccn":"525317","name":"Complete Care at Jefferson Meadows LLC","address":"1414 Jefferson St.","city":"Baraboo","state":"WI","zip":"53913","beds":102,"overall":2,"inspections":8,"last_inspection":"2026-07-21","deficiencies":52,"serious":2,"ij":1,"open":1,"fines_total":54326,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"]},{"id":"cms-525441","ccn":"525441","name":"Complete Care at Manitowoc LLC","address":"2021 S Alverno Rd","city":"Manitowoc","state":"WI","zip":"54220","beds":150,"overall":4,"inspections":8,"last_inspection":"2025-10-01","deficiencies":23,"serious":0,"ij":0,"open":0,"fines_total":0,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"]},{"id":"cms-525519","ccn":"525519","name":"Complete Care at Care Age","address":"1755 N. Barker Rd.","city":"Brookfield","state":"WI","zip":"53045","beds":110,"overall":1,"inspections":9,"last_inspection":"2025-12-03","deficiencies":57,"serious":5,"ij":1,"open":0,"fines_total":61388,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"]},{"id":"cms-525531","ccn":"525531","name":"Complete Care at Christian Home LLC","address":"452 Fox Lake Road","city":"Waupun","state":"WI","zip":"53963","beds":50,"overall":2,"inspections":7,"last_inspection":"2026-04-15","deficiencies":28,"serious":4,"ij":0,"open":2,"fines_total":0,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"]},{"id":"cms-525547","ccn":"525547","name":"Complete Care at Glendale West","address":"6263 N Green Bay Ave","city":"Glendale","state":"WI","zip":"53209","beds":94,"overall":3,"inspections":11,"last_inspection":"2025-11-12","deficiencies":65,"serious":2,"ij":1,"open":0,"fines_total":11180,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"]},{"id":"cms-525604","ccn":"525604","name":"Complete Care at Southpointe","address":"4500 W. Loomis Rd.","city":"Greenfield","state":"WI","zip":"53220","beds":174,"overall":4,"inspections":6,"last_inspection":"2026-03-12","deficiencies":45,"serious":4,"ij":2,"open":3,"fines_total":0,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"]}],"same_chain_total":84,"same_site_review":[],"nearby":[{"id":"cms-525327","ccn":"525327","name":"Clement Manor Health Care Center","address":"3939 S 92nd St","city":"Greenfield","state":"WI","zip":"53228","beds":50,"overall":1,"inspections":7,"last_inspection":"2026-05-21","deficiencies":39,"serious":2,"ij":1,"open":0,"fines_total":0,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"],"distance_km":2.9},{"id":"cms-525549","ccn":"525549","name":"Greendale Park Nursing and Rehab","address":"5404 W Loomis Rd","city":"Greendale","state":"WI","zip":"53129","beds":105,"overall":1,"inspections":16,"last_inspection":"2026-07-01","deficiencies":129,"serious":10,"ij":1,"open":0,"fines_total":280827,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"],"distance_km":4.1},{"id":"cms-525069","ccn":"525069","name":"Maplewood Center","address":"8615 W Beloit Rd","city":"West Allis","state":"WI","zip":"53227","beds":150,"overall":1,"inspections":14,"last_inspection":"2026-08-25","deficiencies":120,"serious":11,"ij":5,"open":1,"fines_total":302998,"sff":"SFF Candidate","status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"],"distance_km":4.8},{"id":"cms-525604","ccn":"525604","name":"Complete Care at Southpointe","address":"4500 W. Loomis Rd.","city":"Greenfield","state":"WI","zip":"53220","beds":174,"overall":4,"inspections":6,"last_inspection":"2026-03-12","deficiencies":45,"serious":4,"ij":2,"open":3,"fines_total":0,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"],"distance_km":5.1},{"id":"cms-525493","ccn":"525493","name":"Sunrise Health Services","address":"3540 S 43rd St","city":"Milwaukee","state":"WI","zip":"53220","beds":99,"overall":2,"inspections":11,"last_inspection":"2026-02-25","deficiencies":59,"serious":3,"ij":3,"open":0,"fines_total":113910,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"],"distance_km":6.4},{"id":"cms-525064","ccn":"525064","name":"Lindengrove New Berlin","address":"13755 W Fieldpointe Dr","city":"New Berlin","state":"WI","zip":"53151","beds":110,"overall":1,"inspections":9,"last_inspection":"2026-07-20","deficiencies":50,"serious":5,"ij":2,"open":0,"fines_total":100006,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"],"distance_km":6.4},{"id":"cms-525359","ccn":"525359","name":"Maple Ridge Health Services","address":"2730 W Ramsey Ave","city":"Milwaukee","state":"WI","zip":"53221","beds":80,"overall":1,"inspections":12,"last_inspection":"2026-08-26","deficiencies":50,"serious":3,"ij":2,"open":6,"fines_total":14433,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"],"distance_km":6.8},{"id":"cms-525504","ccn":"525504","name":"Autumn Lake Healthcare at Greenfield","address":"5790 S 27th St","city":"Milwaukee","state":"WI","zip":"53221","beds":112,"overall":1,"inspections":14,"last_inspection":"2026-06-24","deficiencies":95,"serious":10,"ij":3,"open":12,"fines_total":152619,"abuse":true,"status":"active","universe":"cms","state_actions":0,"state_serious":0,"types":["skilled_nursing_facility","nursing_home"],"distance_km":6.8}]}}