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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K1 | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D13 | E17 | F14 |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Sep 11, 2025 | Fire safety | Fire Safety Standard | 11 | Potential harm | — | Open → |
| Sep 11, 2025 | Health | Health Complaint, Health Standard | 6 | Potential harm | — | Open → |
| Feb 20, 2025 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Sep 9, 2024 | Health | Health Complaint | 4 | Potential harm | — | Open → |
| May 30, 2024 | Health | Health Complaint | 2 | Potential harm | — | Open → |
| Jan 22, 2024 | Health | Health Complaint | 1 | Immediate jeopardy | — | Open → |
| Jul 13, 2023 | Fire safety | Fire Safety Standard | 11 | Potential harm | — | Open → |
| Jul 13, 2023 | Health | Health Standard | 1 | Potential harm | — | Open → |
| Sep 12, 2019 | Fire safety | Fire Safety Standard | 7 | Potential harm | — | Open → |
| Sep 12, 2019 | Health | Health Standard | 1 | Potential harm | — | Open → |
| Date | Type | Amount | Payment denial | Record |
|---|---|---|---|---|
| Jan 22, 2024 | Civil money penalty (fine) | $16,801 | — | 365362|Fine|78033 |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K1 | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D13 | E17 | F14 |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Sep 11, 2025 | E-0006 | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Emergency preparedness | F · Potential harm Widespread | Corrected Nov 27, 2025 | |
| Sep 11, 2025 | E-0037 | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Emergency preparedness | F · Potential harm Widespread | Corrected Nov 27, 2025 | |
| Sep 11, 2025 | K-0291 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
20 facilities in 2 states. CMS chain ID 389.
Chain average overall rating (CMS): 3.4
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Otterbein Lsc, LLC | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | Dec 23, 2024 |
| Otterbein Home | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | Dec 23, 2023 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Otterbein Lsc, LLC | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | Dec 23, 2024 |
| Otterbein Home | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | Dec 23, 2023 |
| Nicole Daniels | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jul 1, 2025 |
| Charles Kratz | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 23, 2024 |
| John Bodin |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Otterbein Lebanon Retirement Community 585 North State Route 741, Lebanon, OH 45036 CCN 365346 | 154 | Aug 19, 2026 | 411 harm2 open | — | |
| Otterbein Portage Valley 20311 Pemberville Rd, Pemberville, OH 43450 CCN 365571 |
Coordinates as published by CMS (geocoding footnote 22).
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Logan Acres 2739 County Road 91, Bellefontaine, OH 43311 CCN 365768 | 10.6 km | 110 | Jul 31, 2025 | 19 | — | |
| Ayden Healthcare of Belle Springs. 221 North School Street, Bellefontaine, OH 43311 CCN 365615 | 11.5 km | 99 | May 21, 2026 | 371 harm | — | |
| Vancrest of Urbana, Inc 2380 St Rt 68 S, Urbana, OH 43078 CCN 365437 | 13.5 km | 75 | Jul 9, 2025 | 481 harm | — | |
| Urbana Health & Rehabilitation Center 741 E Water Street, Urbana, OH 43078 CCN 365365 | 17.9 km | 50 | Aug 29, 2025 | 421 harm1 open | — | |
| Als Woodstock Inc 1649 Park Rd, Woodstock, OH 43084 CCN 365606 | 19.3 km | 42 | Jul 23, 2026 | 571 harm5 open | $42k |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 365362 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 365362 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Environment & life safety |
| F · Potential harm Widespread |
| Corrected Nov 27, 2025 |
| Sep 11, 2025 | K-0345 | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 |
| Sep 11, 2025 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 |
| Sep 11, 2025 | K-0372 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Nov 27, 2025 |
| Sep 11, 2025 | K-0712 | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 |
| Sep 11, 2025 | K-0741 | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Nov 27, 2025 |
| Sep 11, 2025 | K-0753 | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Nov 27, 2025 |
| Sep 11, 2025 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 |
| Sep 11, 2025 | K-0920 | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Nov 27, 2025 |
| Sep 11, 2025 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Nov 27, 2025 | Complaint |
| Sep 11, 2025 | F-0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Nov 27, 2025 |
| Sep 11, 2025 | F-0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Nov 27, 2025 |
| Sep 11, 2025 | F-0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Nov 27, 2025 |
| Sep 11, 2025 | F-0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Nov 27, 2025 |
| Sep 11, 2025 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Nov 27, 2025 | Complaint |
| Feb 20, 2025 | F-0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Mar 14, 2025 | Complaint |
| Sep 9, 2024 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Sep 24, 2024 | Complaint |
| Sep 9, 2024 | F-0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Sep 24, 2024 | Complaint |
| Sep 9, 2024 | F-0759 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Sep 24, 2024 | Complaint |
| Sep 9, 2024 | F-0760 | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Sep 24, 2024 | Complaint |
| May 30, 2024 | F-0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jun 12, 2024 | Complaint |
| May 30, 2024 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 12, 2024 | Complaint |
| Jan 22, 2024 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | K · Immediate jeopardy Pattern | Corrected Jan 30, 2024 | Complaint |
| Jul 13, 2023 | K-0291 | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Aug 7, 2023 |
| Jul 13, 2023 | K-0324 | Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Aug 7, 2023 |
| Jul 13, 2023 | K-0345 | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Aug 7, 2023 |
| Jul 13, 2023 | K-0363 | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Aug 7, 2023 |
| Jul 13, 2023 | K-0372 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Aug 7, 2023 |
| Jul 13, 2023 | K-0712 | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Aug 7, 2023 |
| Jul 13, 2023 | K-0741 | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Aug 7, 2023 |
| Jul 13, 2023 | K-0914 | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Aug 7, 2023 |
| Jul 13, 2023 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Aug 7, 2023 |
| Jul 13, 2023 | K-0920 | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Aug 7, 2023 |
| Jul 13, 2023 | K-0923 | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Aug 7, 2023 |
| Jul 13, 2023 | F-0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Aug 7, 2023 |
| Sep 12, 2019 | K-0291 | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Oct 14, 2019 |
| Sep 12, 2019 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Oct 14, 2019 |
| Sep 12, 2019 | K-0372 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Oct 14, 2019 |
| Sep 12, 2019 | K-0374 | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Oct 14, 2019 |
| Sep 12, 2019 | K-0711 | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Oct 14, 2019 |
| Sep 12, 2019 | K-0761 | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Oct 14, 2019 |
| Sep 12, 2019 | K-0920 | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Oct 14, 2019 |
| Sep 12, 2019 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Oct 14, 2019 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.89 (case-mix index 1.35).
| Individual |
| Corporate officer / director |
| CORPORATE DIRECTOR |
| not provided |
| Jan 26, 2012 |
| Tony Burtchin | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Dec 23, 2024 |
| Alexander Dye | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Dec 23, 2024 |
| Richard Gildow | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Dec 23, 2024 |
| Amanda Goble | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Dec 23, 2024 |
| Steven Godwin | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Dec 23, 2024 |
| Barbara Haushalter | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Dec 23, 2024 |
| Valerie Jones | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Dec 23, 2024 |
| Thomas Simon | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jan 1, 2017 |
| Amber Swords | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Oct 22, 2024 |
| James Green | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Dec 23, 2024 |
| Jason Miller | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Dec 23, 2024 |
| Jill Wilson | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Dec 23, 2024 |
| Otterbein Home | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Dec 23, 2024 |
| Otterbein Lsc, LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Dec 23, 2024 |
| Charles Kratz | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Dec 23, 2024 |
| 50 |
| Jul 29, 2026 |
401 harm1 open |
| — |
| Otterbein Tipp City 4375 South County Road 25 a, Tipp City, OH 45371 CCN 365882 | 99 | Apr 3, 2025 | 341 harm | — |
| Otterbein St Marys Retirement Community 11230 State Route 364, St Marys, OH 45885 CCN 365953 | 53 | Jun 25, 2026 | 311 harm | — |
| Otterbein-Cridersville 100 Red Oak Drive, Cridersville, OH 45806 CCN 366050 | 50 | Nov 26, 2025 | 30 | — |
| Otterbein Sunset House 4020 Indian Rd, Toledo, OH 43606 CCN 366148 | 24 | May 1, 2025 | 371 open | — |
| Otterbein Sunset Village 9640 Sylvania-Metamora Road, Sylvania, OH 43560 CCN 366242 | 50 | Aug 13, 2026 | 671 harm5 open | — |
| Otterbein at Granville 2158 Columbus Road, Granville, OH 43023 CCN 366314 | 22 | Apr 28, 2026 | 12 | — |