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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J1 | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D19 | E1 | F2 |
| Minimal | A· | B· | C5 |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Apr 15, 2026 | Fire safety | Fire Safety Standard | 4 | Potential harm | — | Open → |
| Apr 15, 2026 | Health | Health Standard | 7 | Potential harm | — | Open → |
| Mar 21, 2025 | Fire safety | Fire Safety Standard | 4 | Potential harm | — | Open → |
| Mar 21, 2025 | Health | Health Standard | 5 | Potential harm | — | Open → |
| Jun 4, 2024 | Health | Health Complaint | 1 | Immediate jeopardy | — | Open → |
| Feb 29, 2024 | Fire safety | Fire Safety Standard | 4 | Potential harm | — | Open → |
| Feb 29, 2024 | Health | Health Standard | 3 | Potential harm | — | Open → |
| Date | Type | Amount | Payment denial | Record |
|---|---|---|---|---|
| Jun 4, 2024 | Civil money penalty (fine) | $15,646 | — | 305078|Fine|561 |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J1 | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D19 | E1 | F2 |
| Minimal | A· | B· | C5 |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Apr 15, 2026 | K-0325 | Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 30, 2026 | |
| Apr 15, 2026 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected May 30, 2026 | |
| Apr 15, 2026 | F-0554 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
183 facilities in 18 states. CMS chain ID 237.
Chain average overall rating (CMS): 2.4
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Genesis Nh Holdings LLC | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | Apr 1, 2011 |
| Fc-Gen Operations Investment LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Feb 2, 2015 |
| Gen Operations I LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Apr 1, 2011 |
| Gen Operations II LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Apr 1, 2011 |
| Genesis Healthcare Inc | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Feb 2, 2015 |
| Genesis Healthcare LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Apr 1, 2011 |
| Genesis Holdings LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Feb 2, 2015 |
| Genesis Operations LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Apr 1, 2011 |
| Ghc Holdings LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Apr 1, 2011 |
| Sun Healthcare Group Inc | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Feb 2, 2015 |
| Arnold Whitman | Individual | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Dec 31, 2011 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Genesis Nh Holdings LLC | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | Apr 1, 2011 |
| Fc-Gen Operations Investment LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Feb 2, 2015 |
| Gen Operations I LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Apr 1, 2011 |
| Gen Operations II LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Rochester Manor 40 Whitehall Road, Rochester, NH 03867 CCN 305024 | 108 | Jun 11, 2026 | 22 | — | |
| Hackett Hill Healthcare Center 191 Hackett Hill Road, Manchester, NH 03102 CCN 305038 | 70 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Presidential Oaks 200 Pleasant Street, Concord, NH 03301 CCN 305063 | 2 km | 85 | Jan 30, 2026 | 23 | — | |
| Pleasant View Center 239 Pleasant Street, Concord, NH 03301 CCN 305045SFF Candidate | 2.4 km | 176 | Jun 4, 2026 | 501 harm | $13k | |
| Havenwood-Heritage Heights 33 Christian Avenue, Concord, NH 03301 CCN 305016 | 3.3 km | 70 | Apr 22, 2026 | 16 | — | |
| Hackett Hill Healthcare Center 191 Hackett Hill Road, Manchester, NH 03102 CCN 305038 | 17.4 km | 70 | Apr 24, 2026 | 161 harm | $8,278 | |
| Goffstown Nursing and Rehab Center 29 Center Street, Goffstown, NH 03045 CCN 305096 | 18.7 km | 41 | Dec 3, 2025 | 54 | — | |
| Hillsborough County Nursing Home 400 Mast Road, Goffstown, NH 03045 CCN 305048 | 20.2 km | 300 | May 7, 2026 | 20 | — | |
| Courville at Manchester 44 West Webster Street, Manchester, NH 03104 CCN 305057SFF Candidate | 21.2 km | 76 | May 6, 2026 | 351 IJ1 harm | $23k |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 305078 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 305078 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Resident rights & abuse/neglect |
| D · Potential harm Isolated |
| Corrected May 15, 2026 |
| Apr 15, 2026 | F-0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected May 15, 2026 |
| Apr 15, 2026 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 12, 2026 |
| Apr 15, 2026 | F-0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected May 15, 2026 |
| Apr 15, 2026 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected May 15, 2026 |
| Apr 15, 2026 | F-0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected May 4, 2026 |
| Apr 15, 2026 | F-0908 | Keep all essential equipment working safely. Environmental Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 15, 2026 |
| Apr 15, 2026 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | C · Minimal Widespread | Corrected May 30, 2026 |
| Apr 15, 2026 | K-0712 | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety | C · Minimal Widespread | Corrected May 30, 2026 |
| Mar 21, 2025 | K-0321 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected May 9, 2025 |
| Mar 21, 2025 | K-0324 | Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 9, 2025 |
| Mar 21, 2025 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 9, 2025 |
| Mar 21, 2025 | F-0554 | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Apr 13, 2025 |
| Mar 21, 2025 | F-0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Apr 14, 2025 |
| Mar 21, 2025 | F-0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Apr 9, 2025 |
| Mar 21, 2025 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Apr 9, 2025 |
| Mar 21, 2025 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Apr 9, 2025 |
| Mar 21, 2025 | K-0372 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety | C · Minimal Widespread | Corrected May 9, 2025 |
| Jun 4, 2024 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | J · Immediate jeopardy Isolated | Past non-compliance May 29, 2024 | Complaint |
| Feb 29, 2024 | K-0211 | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 11, 2024 |
| Feb 29, 2024 | K-0761 | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Apr 11, 2024 |
| Feb 29, 2024 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Mar 29, 2024 |
| Feb 29, 2024 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Mar 29, 2024 |
| Feb 29, 2024 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | D · Potential harm Isolated | Corrected Mar 29, 2024 |
| Feb 29, 2024 | K-0291 | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Environment & life safety | C · Minimal Widespread | Corrected Apr 11, 2024 |
| Feb 29, 2024 | K-0712 | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety | C · Minimal Widespread | Corrected Apr 11, 2024 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.54 (case-mix index 1.39).
| not provided |
| Apr 1, 2011 |
| Genesis Healthcare Inc | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Feb 2, 2015 |
| Genesis Healthcare LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Apr 1, 2011 |
| Genesis Holdings LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Feb 2, 2015 |
| Genesis Operations LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Apr 1, 2011 |
| Ghc Holdings LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Apr 1, 2011 |
| Sun Healthcare Group Inc | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Feb 2, 2015 |
| Arnold Whitman | Individual | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | Dec 31, 2011 |
| Amy Auletto | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jun 1, 2024 |
| Diane Morris | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 1, 2022 |
| Michael Berg | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Dec 1, 2012 |
| Laura Bridgeford | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jun 1, 2024 |
| Avi Mendelson | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jun 1, 2024 |
| Genesis Operations LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Mar 9, 2025 |
| Amy Auletto | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jun 1, 2024 |
| Amit Rastogi | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jun 1, 2024 |
| Apr 24, 2026 |
161 harm |
| $8,278 |
| Laconia Rehabilitation Center 175 Blueberry Lane, Laconia, NH 03246 CCN 305040 | 120 | Jul 1, 2026 | 331 harm | $7,901 |
| Elm Wood Center at Claremont 290 Hanover Street, Claremont, NH 03743 CCN 305041 | 68 | Sep 11, 2025 | 41 | — |
| Lebanon Center, Genesis Healthcare 24 Old Etna Road, Lebanon, NH 03766 CCN 305050SFF | 110 | Not rated | Oct 6, 2025 | 431 IJ1 open | $73k |
| Keene Center, Genesis Healthcare 677 Court Street, Keene, NH 03431 CCN 305051 | 106 | May 14, 2026 | 14 | — |
| Ridgewood Center, Genesis Healthcare 25 Ridgewood Road, Bedford, NH 03110 CCN 305052 | 150 | Feb 11, 2026 | 141 IJ | $16k |
| Oceanside Skilled Nursing and Rehabilitation 22 Tuck Road, Hampton, NH 03842 CCN 305055 | 117 | Jan 29, 2026 | 291 IJ | $15k |