Hillsborough County Nursing Home — nursing home in Goffstown, NH

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 300 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 240.3 CMS, MDS-derived
CMS Certification Number: 305048
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Jul 1, 1995
Ownership type: Government - County
Operator (legal business name): County of Hillsborough
CMS chain: Not part of a CMS-reported chain
Phone: (603) 627-5540
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

6

latest May 7, 2026

Citations

20

9 health · 11 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D14	E2	F1
Minimal	A·	B·	C3

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 305048
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 300
First approved: Jul 1, 1995
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for New Hampshire.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
May 7, 2026	Fire safety	Fire Safety Standard	2	Potential harm	—	Open →
May 7, 2026	Health	Health Standard	3	Potential harm	—	Open →
Apr 3, 2025	Fire safety	Fire Safety Standard	7	Potential harm	—	Open →
Apr 3, 2025	Health	Health Standard	2	Potential harm	—	Open →
May 1, 2024	Fire safety	Fire Safety Standard	2	Minimal	—	Open →
May 1, 2024	Health	Health Standard	4	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D14	E2	F1
Minimal	A·	B·	C3

By concept

Date	Tag	Deficiency	Scope / severity	Correction
May 7, 2026	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jun 15, 2026
May 7, 2026	K-0913	Ensure operating rooms are properly protected and written records are maintained and available for inspection. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jun 15, 2026
May 7, 2026	F-0658	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jun 17, 2026
May 7, 2026	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Jun 17, 2026
May 7, 2026	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	F · Potential harm Widespread	Corrected Jun 17, 2026
Apr 3, 2025	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 16, 2025
Apr 3, 2025	K-0324	Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected May 16, 2025
Apr 3, 2025	K-0325	Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 16, 2025
Apr 3, 2025	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 16, 2025
Apr 3, 2025	K-0372	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 16, 2025
Apr 3, 2025	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 16, 2025
Apr 3, 2025	F-0658	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected May 9, 2025
Apr 3, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected May 9, 2025
Apr 3, 2025	K-0919	Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	C · Minimal Widespread	Corrected May 16, 2025
May 1, 2024	F-0554	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jun 21, 2024
May 1, 2024	F-0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jun 24, 2024
May 1, 2024	F-0726	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Staffing & supervision	D · Potential harm Isolated	Corrected Jun 21, 2024
May 1, 2024	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	D · Potential harm Isolated	Corrected Jun 19, 2024
May 1, 2024	K-0341	Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Environment & life safety	C · Minimal Widespread	Corrected Jun 11, 2024
May 1, 2024	K-0521	Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety	C · Minimal Widespread	Corrected Jun 11, 2024

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3

Health inspectionsstate 2.8

Staffingstate 3.4

Quality measuresstate 3.2

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.75

State avg 3.87US avg 3.90

Registered nurse (RN)0.72

State avg 0.78US avg 0.69

Licensed practical nurse0.76

State avg 0.76US avg 0.86

Nurse aide2.27

State avg 2.32US avg 2.35

Weekend total nurse3.25

State avg 3.43US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.63 (case-mix index 1.13).

Staff turnover

Total nursing staff turnover32.9%

State avg 43.4%US avg 45.3%

Registered nurse turnover5.3%

State avg 40.5%US avg 42.5%

Administrators who left0

State avg 0US avg 1

Health survey score

Cycle 1 standard survey: May 7, 2026
Cycle 1 health score: 24
Total weighted score: 20

Operating entity

County of Hillsborough

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Not part of a CMS-reported chain.

Ownership disclosures

Disclosures

50

Organizations

6

Individuals

40

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
County of Hillsborough	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Jan 1, 1966

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
County of Hillsborough	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Jan 1, 1966
Antonie Pappas	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Jan 3, 2001
Robert Rowe	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Jun 2, 2016
Michael Soucy	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Jan 6, 2021
County of Hillsborough	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Apr 1, 1977
Vachon & Clukay & Co, PC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jul 1, 2018
Paula Adams	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Feb 28, 2016
Zubin Batlivala	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Aug 4, 2009
Christopher Bennett	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jul 19, 2006
Phyllis Burt	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 22, 2006
Steven Ciminesi	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Dec 30, 2019
Tonya Dubois	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Mar 10, 2011
Patrick Grady	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jun 1, 2023
Kathy Holt	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 26, 2019
Linda Lazzar	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 12, 2019
Rachel Locke	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 12, 2025
Geoffrey Mcallister	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Apr 4, 2022
Sheryl Ramsay	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 29, 2005
Ronda Richardson	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 16, 2020
David Ross	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 30, 2017
Robert Rowe	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jun 2, 2016
Heidi Snook	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jul 29, 2024
Michael Soucy	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 6, 2021
Lisa Tash	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 17, 2016
County of Hillsborough	Organization	Mortgage / security interest	5% OR GREATER SECURITY INTEREST	not provided	Apr 1, 1977
Amergis Healthcare Staffing, Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jul 1, 2024
County of Hillsborough	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Apr 1, 1977
Fusion Medical Staffing LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jul 1, 2024
Mas Medical Staffing LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Dec 12, 2006
Mecare Staffing	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jul 1, 2025
Vachon & Clukay & Co, PC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jun 26, 2025
Paula Adams	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Feb 28, 2016
Zubin Batlivala	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Aug 4, 2009
Christopher Bennett	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jul 19, 2006
Phyllis Burt	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Oct 22, 2006
Steven Ciminesi	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Dec 30, 2019
Tonya Dubois	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Mar 10, 2011
Patrick Grady	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jun 1, 2023
Kathy Holt	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 26, 2019
Linda Lazzar	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 12, 2019
Rachel Locke	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 12, 2025
Geoffrey Mcallister	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Apr 4, 2022
Antonie Pappas	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 3, 2001
Sheryl Ramsay	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Nov 29, 2005
Ronda Richardson	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Nov 16, 2020
David Ross	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Oct 30, 2017
Robert Rowe	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jun 2, 2016
Heidi Snook	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jul 29, 2024
Michael Soucy	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 6, 2021
Lisa Tash	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Oct 17, 2016

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 400 Mast Road, Goffstown, NH 03045
ZIP: 03045
County: Hillsborough County FIPS 33011
State: New Hampshire
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Goffstown Nursing and Rehab Center 29 Center Street, Goffstown, NH 03045 CCN 305096	1.9 km	41	Dec 3, 2025	54	—
Bedford Nursing & Rehabilitation Center 480 Donald Street, Bedford, NH 03110 CCN 305086SFF Candidate	5.4 km	102	Dec 17, 2025	211 IJ	$16k
Hackett Hill Healthcare Center 191 Hackett Hill Road, Manchester, NH 03102 CCN 305038	5.4 km	70	Apr 24, 2026	161 harm	$8,278
Courville at Manchester 44 West Webster Street, Manchester, NH 03104 CCN 305057SFF Candidate	5.9 km	76	May 6, 2026	351 IJ1 harm	$23k
Bedford Hills Center 30 Colby Court, Bedford, NH 03110 CCN 305060	6.8 km	147	Aug 21, 2025	141 IJ	$16k
Maple Leaf Health Care Center 198 Pearl Street, Manchester, NH 03104 CCN 305030	6.9 km	114	Mar 4, 2026	11	—
Mount Carmel Rehabilitation and Nursing Center 235 Myrtle Street, Manchester, NH 03104 CCN 305067	7 km	122	Jul 24, 2026	30	—
Ridgewood Center, Genesis Healthcare 25 Ridgewood Road, Bedford, NH 03110 CCN 305052	7.2 km	150	Feb 11, 2026	141 IJ	$16k

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	305048	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	305048	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 305048

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction