Rochester Manor — nursing home in Rochester, NH

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 108 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 80.6 CMS, MDS-derived
CMS Certification Number: 305024
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Aug 19, 1972
Ownership type: For profit - Corporation
Operator (legal business name): 40 Whitehall Road Operations LLC
CMS chain: Genesis Healthcare 183 facilities
Phone: (603) 332-7711
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Jun 11, 2026

Citations

22

13 health · 9 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D18	E1	F·
Minimal	A·	B1	C2

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 305024
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 108
First approved: Aug 19, 1972
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for New Hampshire.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Jun 11, 2026	Fire safety	Fire Safety Standard	2	Potential harm	—	Open →
Jun 11, 2026	Health	Health Standard	2	Potential harm	—	Open →
Jan 14, 2026	Health	Health Complaint	4	Potential harm	—	Open →
Jun 6, 2025	Fire safety	Fire Safety Standard	4	Potential harm	—	Open →
Jun 6, 2025	Health	Health Complaint, Health Standard	6	Potential harm	—	Open →
Apr 3, 2024	Fire safety	Fire Safety Standard	3	Potential harm	—	Open →
Apr 3, 2024	Health	Health Standard	1	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D18	E1	F·
Minimal	A·	B1	C2

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Jun 11, 2026	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jun 26, 2026
Jun 11, 2026	K-0920	Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jun 26, 2026
Jun 11, 2026	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 15, 2026
Jun 11, 2026	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jun 26, 2026
Jan 14, 2026	F-0609	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 11, 2026	Complaint
Jan 14, 2026	F-0610	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 11, 2026	Complaint
Jan 14, 2026	F-0628	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 11, 2026	Complaint
Jan 14, 2026	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 11, 2026	Complaint
Jun 6, 2025	E-0039	Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Emergency preparedness	E · Potential harm Pattern	Corrected Jul 25, 2025
Jun 6, 2025	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jul 25, 2025
Jun 6, 2025	F-0585	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 25, 2025
Jun 6, 2025	F-0610	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 25, 2025	Complaint
Jun 6, 2025	F-0657	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 25, 2025
Jun 6, 2025	F-0658	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 25, 2025
Jun 6, 2025	F-0699	Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 25, 2025
Jun 6, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Jul 25, 2025
Jun 6, 2025	K-0712	Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety	C · Minimal Widespread	Corrected Jul 25, 2025
Jun 6, 2025	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	B · Minimal Pattern	Corrected Jul 25, 2025
Apr 3, 2024	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 17, 2024
Apr 3, 2024	K-0761	To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 17, 2024
Apr 3, 2024	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	D · Potential harm Isolated	Corrected May 6, 2024
Apr 3, 2024	K-0291	Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Environment & life safety	C · Minimal Widespread	Corrected May 17, 2024

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3

Health inspectionsstate 2.8

Staffingstate 3.4

Quality measuresstate 3.2

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.29

State avg 3.87US avg 3.90

Registered nurse (RN)0.60

State avg 0.78US avg 0.69

Licensed practical nurse0.93

State avg 0.76US avg 0.86

Nurse aide1.77

State avg 2.32US avg 2.35

Weekend total nurse2.79

State avg 3.43US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.28 (case-mix index 1.41).

Staff turnover

Total nursing staff turnover38.4%

State avg 43.4%US avg 45.3%

Registered nurse turnover43.8%

State avg 40.5%US avg 42.5%

Administrators who left1

State avg 0US avg 1

Health survey score

Cycle 1 standard survey: Jun 11, 2026
Cycle 1 health score: 24
Total weighted score: 24

Operating entity

40 Whitehall Road Operations LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Genesis Healthcare

183 facilities in 18 states. CMS chain ID 237.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 2.4

Ownership disclosures

Disclosures

20

Organizations

9

Individuals

11

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Summit Care LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Jul 10, 2015
Fc-Gen Operations Investment LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Gen Operations I LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Gen Operations II LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 1, 2015
Genesis Healthcare Inc	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Genesis Healthcare LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Skilled Healthcare LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Summit Care Parent LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Sun Healthcare Group Inc	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Arnold Whitman	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Summit Care LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Jul 10, 2015
Fc-Gen Operations Investment LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Gen Operations I LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Gen Operations II LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 1, 2015
Genesis Healthcare Inc	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Genesis Healthcare LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Skilled Healthcare LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Summit Care Parent LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Sun Healthcare Group Inc	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Arnold Whitman	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Jul 10, 2015
Gregory Bogdan	Individual	Partner	INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF	not provided	Mar 14, 2025
Jonathan Kirschner	Individual	Partner	INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF	not provided	Mar 14, 2025
Lauren Murray	Individual	Partner	INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF	not provided	Mar 14, 2025
Kathleen Mccracken	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 6, 2024
Magued Rizkalla Hanna	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 2018
Michael Berg	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Dec 1, 2015
Laura Bridgeford	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Apr 1, 2024
Avi Mendelson	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Apr 1, 2024
Kathleen Mccracken	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 6, 2024
Magued Rizkalla Hanna	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2018

Same chain in New Hampshire

All 182 in chain →

Facility	Beds	CMS overall	Last inspection	Citations (window)	Fines
Hackett Hill Healthcare Center 191 Hackett Hill Road, Manchester, NH 03102 CCN 305038	70		Apr 24, 2026	161 harm	$8,278
Laconia Rehabilitation Center 175 Blueberry Lane, Laconia, NH 03246 CCN 305040	120		Jul 1, 2026	331 harm	$7,901
Elm Wood Center at Claremont 290 Hanover Street, Claremont, NH 03743 CCN 305041	68		Sep 11, 2025	41	—
Lebanon Center, Genesis Healthcare 24 Old Etna Road, Lebanon, NH 03766 CCN 305050SFF	110	Not rated	Oct 6, 2025	431 IJ1 open	$73k
Keene Center, Genesis Healthcare 677 Court Street, Keene, NH 03431 CCN 305051	106		May 14, 2026	14	—
Ridgewood Center, Genesis Healthcare 25 Ridgewood Road, Bedford, NH 03110 CCN 305052	150		Feb 11, 2026	141 IJ	$16k
Oceanside Skilled Nursing and Rehabilitation 22 Tuck Road, Hampton, NH 03842 CCN 305055	117		Jan 29, 2026	291 IJ	$15k
Pheasant Wood Center 50 Pheasant Road, Peterborough, NH 03458 CCN 305059SFF Candidate	99		Jul 16, 2026	281 harm	$16k

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 40 Whitehall Road, Rochester, NH 03867
ZIP: 03867
County: Strafford County FIPS 33017
State: New Hampshire
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Birch Healthcare Center 62 Rochester Hill Road, Rochester, NH 03867 CCN 305081	0.6 km	79	Aug 13, 2026	261 harm2 open	$11k
Riverside Rest Home 276 County Farm Road, Dover, NH 03820 CCN 305047	8.9 km	215	Apr 8, 2026	31	—
Dover Center for Health & Rehabilitation 307 Plaza Drive, Dover, NH 03820 CCN 305018	10.8 km	112	Jun 17, 2026	25	—
Langdon Place of Dover 60 Middle Road, Dover, NH 03820 CCN 305089	15.1 km	30	May 14, 2026	17	—
Saint Ann Rehabilitation and Nursing Center 195 Dover Point Road, Dover, NH 03820 CCN 305069	18.7 km	54	Mar 18, 2026	6	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	305024	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	305024	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 305024

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction