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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J4 | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D15 | E1 | F1 |
| Minimal | A· | B· | C1 |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Jun 20, 2024 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Apr 12, 2024 | Health | Health Complaint | 5 | Immediate jeopardy | — | Open → |
| Sep 19, 2023 | Fire safety | Fire Safety Standard | 2 | Potential harm | — | Open → |
| Sep 19, 2023 | Health | Health Standard | 6 | Potential harm | — | Open → |
| Dec 18, 2019 | Fire safety | Fire Safety Standard | 1 | Potential harm | — | Open → |
| Dec 18, 2019 | Health | Health Standard | 0 | No citations | — | Open → |
| Oct 31, 2018 | Fire safety | Fire Safety Standard | 3 | Potential harm | — | Open → |
| Oct 31, 2018 | Health | Health Standard | 4 | Potential harm | — | Open → |
| Date | Type | Amount | Payment denial | Record |
|---|---|---|---|---|
| Apr 12, 2024 | Civil money penalty (fine) | $10,039 | — | 445479|Fine|33596 |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J4 | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D15 | E1 | F1 |
| Minimal | A· | B· | C1 |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Jun 20, 2024 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jul 12, 2024 | Complaint |
| Apr 12, 2024 | F-0603 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | J · Immediate jeopardy Isolated | Corrected May 12, 2024 | Complaint |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
194 facilities in 26 states. CMS chain ID 311.
Chain average overall rating (CMS): 3.4
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Richard Swanker | Individual | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | Jul 1, 2006 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Richard Swanker | Individual | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 25% | Jul 1, 2006 |
| Life Care Centers of America, Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Mar 24, 2005 |
| Cindy Cross | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Nov 24, 2004 |
| Forrest Preston | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Nov 24, 2004 |
| Richard Swanker |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Life Care Center of Crossville 80 Justice St, Crossville, TN 38555 CCN 445167 | 122 | Mar 18, 2026 | 191 harm | $8,824 | |
| The Heritage Center 1026 Mcfarland Street, Morristown, TN 37814 CCN 445215 | 197 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Nhc Healthcare, Johnson City 3209 Bristol Hwy, Johnson City, TN 37601 CCN 445024 | 6.9 km | 167 | Jan 7, 2026 | 7 | — | |
| Greystone Health Care Center 181 Dunlap Road, Blountville, TN 37617 CCN 445242 | 8.3 km | 160 | Jul 22, 2026 | 391 harm | $15k | |
| The Waters of Johnson City, LLC 140 Technology Lane, Johnson City, TN 37604 CCN 445487 | 8.5 km | 84 | Aug 19, 2026 | 242 open | — | |
| Princeton Transitional Care & Assisted Living 401 Princeton Road, Johnson City, TN 37601 CCN 445356 | 8.5 km | 47 | May 13, 2026 | 4 | — | |
| Agape Rehabilitation & Nursing Center, a Waters Cm 505 N Roan Street, Johnson City, TN 37604 CCN 445162 | 9.1 km | 84 | May 19, 2026 | 10 | — | |
| Abundant Christian Living Community Rehabilitation 2012 Sherwood Drive, Johnson City, TN 37601 CCN 445483 | 9.3 km | 103 | Jul 9, 2024 | 12 | — | |
| Lakebridge, a Waters Community, LLC 115 Woodlawn Drive, Johnson City, TN 37604 CCN 445358 | 11.4 km | 109 | Jul 25, 2023 | 13 | — | |
| Holston Rehabilitation and Care Center 3641 Memorial Blvd, Kingsport, TN 37664 CCN 445295 | 15.4 km | 204 | Nov 17, 2025 | 361 harm | $11k |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 445479 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 445479 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Apr 12, 2024 | F-0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | J · Immediate jeopardy Isolated | Corrected May 12, 2024 | Complaint |
| Apr 12, 2024 | F-0610 | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | J · Immediate jeopardy Isolated | Corrected May 12, 2024 | Complaint |
| Apr 12, 2024 | F-0675 | Honor each resident's preferences, choices, values and beliefs. Quality of Life and Care Deficiencies · Clinical care | J · Immediate jeopardy Isolated | Corrected May 12, 2024 | Complaint |
| Apr 12, 2024 | F-0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 12, 2024 | Complaint |
| Sep 19, 2023 | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Nov 3, 2023 |
| Sep 19, 2023 | K-0761 | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Nov 3, 2023 |
| Sep 19, 2023 | F-0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Nov 3, 2023 |
| Sep 19, 2023 | F-0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Nov 3, 2023 |
| Sep 19, 2023 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | F · Potential harm Widespread | Corrected Nov 3, 2023 |
| Sep 19, 2023 | F-0814 | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | D · Potential harm Isolated | Corrected Nov 3, 2023 |
| Sep 19, 2023 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Nov 3, 2023 |
| Dec 18, 2019 | K-0321 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Dec 18, 2019 |
| Oct 31, 2018 | K-0211 | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Dec 15, 2018 |
| Oct 31, 2018 | K-0324 | Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Dec 15, 2018 |
| Oct 31, 2018 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Dec 15, 2018 |
| Oct 31, 2018 | F-0646 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Dec 15, 2018 |
| Oct 31, 2018 | F-0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Dec 15, 2018 |
| Oct 31, 2018 | F-0759 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Dec 15, 2018 |
| Oct 31, 2018 | F-0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Environment & life safety | C · Minimal Widespread | Corrected Dec 15, 2018 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.56 (case-mix index 1.22).
| Individual |
| Corporate officer / director |
| CORPORATE OFFICER |
| not provided |
| Jul 1, 2006 |
| Joan Thurmond | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Nov 24, 2004 |
| Ashley Lee | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | May 11, 2009 |
| Jun 4, 2025 |
28 |
| — |
| Life Care Center of Greeneville 725 Crum Street, Greeneville, TN 37743 CCN 445228 | 161 | Jun 25, 2025 | 25 | — |
| Life Care Center of Columbia 841 W. James Campbell Blvd., Columbia, TN 38401 CCN 445236 | 123 | Aug 21, 2026 | 183 open | — |
| Life Care Center of Tullahoma 1715 N Jackson St, Tullahoma, TN 37388 CCN 445238 | 169 | May 13, 2026 | 14 | — |
| Life Care Center of Morgan County 419 South Kingston Street, Wartburg, TN 37887 CCN 445239 | 124 | Jul 8, 2026 | 242 harm | $8,512 |
| Life Care Center of Red Bank 1020 Runyan Dr, Chattanooga, TN 37405 CCN 445240 | 148 | Jul 17, 2024 | 265 harm | $8,512 |
| Life Care Center of Cleveland 3530 Keith St NW, Cleveland, TN 37311 CCN 445244 | 142 | Dec 17, 2025 | 22 | — |