Life Care Center of Cleveland — nursing home in Cleveland, TN

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 142 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 87.6 CMS, MDS-derived
CMS Certification Number: 445244
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Dec 19, 1989
Ownership type: For profit - Corporation
Operator (legal business name): Life Care Centers of America, Inc
CMS chain: Life Care Centers of America 194 facilities
Phone: (423) 476-3254
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Dec 17, 2025

Citations

22

16 health · 6 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D17	E3	F2
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 445244
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 142
First approved: Dec 19, 1989
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Tennessee.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Dec 17, 2025	Fire safety	Fire Safety Standard	2	Potential harm	—	Open →
Dec 17, 2025	Health	Health Complaint, Health Standard	7	Potential harm	—	Open →
Aug 7, 2024	Fire safety	Fire Safety Complaint	1	Potential harm	—	Open →
Mar 30, 2022	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Mar 30, 2022	Health	Health Standard	3	Potential harm	—	Open →
Aug 14, 2019	Fire safety	Fire Safety Standard	3	Potential harm	—	Open →
Aug 14, 2019	Health	Health Standard	6	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D17	E3	F2
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Dec 17, 2025	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jan 16, 2026
Dec 17, 2025	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jan 16, 2026
Dec 17, 2025	F-0583	Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jan 16, 2026
Dec 17, 2025	F-0584	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jan 16, 2026	Complaint
Dec 17, 2025	F-0641	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jan 16, 2026
Dec 17, 2025	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jan 16, 2026
Dec 17, 2025	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Jan 16, 2026
Dec 17, 2025	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Jan 16, 2026
Dec 17, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Jan 16, 2026
Aug 7, 2024	K-0111	Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. Construction Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Aug 23, 2024	Complaint
Mar 30, 2022	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected May 2, 2022
Mar 30, 2022	F-0693	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected May 2, 2022
Mar 30, 2022	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected May 2, 2022
Aug 14, 2019	K-0372	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Aug 30, 2019
Aug 14, 2019	K-0511	Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Aug 30, 2019
Aug 14, 2019	K-0711	Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Aug 30, 2019
Aug 14, 2019	F-0641	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 28, 2019
Aug 14, 2019	F-0655	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 28, 2019
Aug 14, 2019	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 28, 2019
Aug 14, 2019	F-0692	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 28, 2019
Aug 14, 2019	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Sep 28, 2019
Aug 14, 2019	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Sep 28, 2019

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.1

Health inspectionsstate 3

Staffingstate 2.5

Quality measuresstate 3.7

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.83

State avg 3.82US avg 3.90

Registered nurse (RN)0.79

State avg 0.60US avg 0.69

Licensed practical nurse1.07

State avg 1.08US avg 0.86

Nurse aide1.97

State avg 2.14US avg 2.35

Weekend total nurse3.20

State avg 3.32US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.73 (case-mix index 1.44).

Staff turnover

Total nursing staff turnover37.2%

State avg 48.6%US avg 45.3%

Registered nurse turnover42.9%

State avg 43.2%US avg 42.5%

Administrators who left0

State avg 1US avg 1

Health survey score

Cycle 1 standard survey: Dec 17, 2025
Cycle 1 health score: 44
Total weighted score: 36

Operating entity

Life Care Centers of America, Inc

CMS legal business name of the certified provider. Operates 25 facilities.

VerifiedLinked by exact legal name

CMS chain

Life Care Centers of America

194 facilities in 26 states. CMS chain ID 311.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 3.4

Ownership disclosures

Disclosures

15

Organizations

1

Individuals

14

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Life Care Centers of America, Inc	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Mar 1, 1985
Todd Fletcher	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	May 1, 2021
Lisa Lay	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 24, 2017
Forrest Preston	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 6, 1976
Richard Swanker	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2022
James Ziegler	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Sep 18, 2001
Cindy Cross	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Apr 21, 1994
Todd Fletcher	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Nov 2, 2020
Terry Henry	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Aug 16, 1999
Lisa Lay	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Feb 8, 2018
Forrest Preston	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jan 6, 1976
Richard Swanker	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Apr 1, 2011
Joan Thurmond	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Sep 21, 2000
James Ziegler	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Aug 16, 1999
Joshua Lee	Individual	Managing employee	W-2 MANAGING EMPLOYEE	not provided	Jun 26, 2021

Other facilities operated by Life Care Centers of America, Inc

All 24 →

Facility	Beds	Last inspection	Citations (window)	Fines
Life Care Center of Yuma 2450 South 19th Avenue, Yuma, AZ 85364 CCN 035133Abuse icon	128	Aug 6, 2026	60	—
Life Care Center of Paradise Valley 4065 East Bell Road, Phoenix, AZ 85032 CCN 035146	210	Jun 24, 2026	41	—
Western Hills Health Care Center 1625 Carr St, Lakewood, CO 80214 CCN 065209	140	Aug 19, 2026	181 harm1 open	—
Columbine Care Center 530 W 16th St, Salida, CO 81201 CCN 065220	112	Apr 16, 2026	392 open	—
Briarwood Health Care Center 1440 Vine St, Denver, CO 80206 CCN 065255	201	Jul 14, 2026	471 IJ1 harm1 open	$9,110
Life Care Center of Altamonte Springs 989 Orienta Ave, Altamonte Springs, FL 32701 CCN 105365	228	Jun 29, 2026	221 harm	—
Life Care Center of Winter Haven 1510 Cypress Gardens Blvd, Winter Haven, FL 33884 CCN 105792	177	Feb 20, 2025	33	—
Life Care Center at Wells Crossing 355 Crossing Blvd, Orange Park, FL 32073 CCN 105962	120	Sep 11, 2025	17	—

Same chain in Tennessee

All 193 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Life Care Center of Crossville 80 Justice St, Crossville, TN 38555 CCN 445167	122	Mar 18, 2026	191 harm	$8,824
The Heritage Center 1026 Mcfarland Street, Morristown, TN 37814 CCN 445215	197	Jun 4, 2025	28	—
Life Care Center of Greeneville 725 Crum Street, Greeneville, TN 37743 CCN 445228	161	Jun 25, 2025	25	—
Life Care Center of Columbia 841 W. James Campbell Blvd., Columbia, TN 38401 CCN 445236	123	Aug 21, 2026	183 open	—
Life Care Center of Tullahoma 1715 N Jackson St, Tullahoma, TN 37388 CCN 445238	169	May 13, 2026	14	—
Life Care Center of Morgan County 419 South Kingston Street, Wartburg, TN 37887 CCN 445239	124	Jul 8, 2026	242 harm	$8,512
Life Care Center of Red Bank 1020 Runyan Dr, Chattanooga, TN 37405 CCN 445240	148	Jul 17, 2024	265 harm	$8,512
Life Care Center of Centerville 112 Old Dickson Rd, Centerville, TN 37033 CCN 445252	132	Sep 12, 2024	28	—

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 3530 Keith St NW, Cleveland, TN 37311
ZIP: 37311
County: Bradley County FIPS 47011
State: Tennessee
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Bradley Health Care & Rehab 2910 Peerless Rd, Cleveland, TN 37312 CCN 445141	0.9 km	213	May 28, 2026	262 harm	$8,999
Signature Healthcare of Cleveland 2750 Executive Park Place, Cleveland, TN 37312 CCN 445369	2.2 km	100	Feb 19, 2026	20	—
Tennessee State Veterans Home- Cleveland 1940 Westland Drive, Cleveland, TN 37311 CCN 445543Abuse icon	4.9 km	108	Jan 22, 2026	51 harm	$8,788
Life Care Center of Ooltewah 5911 Snow Hill Road, Ooltewah, TN 37363 CCN 445511	20.3 km	120	Apr 29, 2026	12	—
Life Care Center of Collegedale 9210 Apison Pike Po Box 658, Collegedale, TN 37315 CCN 445294	21.8 km	124	Aug 5, 2026	24	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	445244	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	445244	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 445244

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction