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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D11 | E2 | F3 |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Jun 18, 2025 | Fire safety | Fire Safety Standard | 1 | Potential harm | — | Open → |
| Jun 18, 2025 | Health | Health Standard | 6 | Potential harm | — | Open → |
| Mar 26, 2024 | Fire safety | Fire Safety Standard | 3 | Potential harm | — | Open → |
| Mar 26, 2024 | Health | Health Standard | 4 | Potential harm | — | Open → |
| Jul 14, 2021 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Jul 14, 2021 | Health | Health Standard | 2 | Potential harm | — | Open → |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D11 | E2 | F3 |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Jun 18, 2025 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Aug 2, 2025 | |
| Jun 18, 2025 | F-0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Aug 2, 2025 | |
| Jun 18, 2025 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
194 facilities in 26 states. CMS chain ID 311.
Chain average overall rating (CMS): 3.4
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Amanda Cochran | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Feb 1, 2025 |
| Jennifer Solomon | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | May 1, 2019 |
| Amy Tolliver | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Sep 9, 2023 |
| Life Care Centers of America, Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Aug 24, 2015 |
| Amanda Cochran | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Feb 1, 2025 |
| Todd Fletcher | Individual |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Life Care Center of Crossville 80 Justice St, Crossville, TN 38555 CCN 445167 | 122 | Mar 18, 2026 | 191 harm | $8,824 | |
| The Heritage Center 1026 Mcfarland Street, Morristown, TN 37814 CCN 445215 | 197 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Jefferson City Health and Rehab Center 283 W Broadway Blvd, Jefferson City, TN 37760 CCN 445246 | 0.7 km | 170 | Jun 10, 2025 | 101 harm | $8,788 | |
| Jefferson County Nursing Home 914 Industrial Park Rd, Dandridge, TN 37725 CCN 445473 | 12.1 km | 160 | Dec 12, 2025 | 25 | — | |
| Ridgeview Terrace of Life Care 165 Coffey Lane Po Box 26, Rutledge, TN 37861 CCN 445300 | 17.9 km | 132 | Aug 19, 2026 | 16 | — | |
| Life Care Center of Morristown 501 West Economy Road, Morristown, TN 37814 CCN 445314 | 18.5 km | 161 | Aug 27, 2025 | 9 | — | |
| The Heritage Center 1026 Mcfarland Street, Morristown, TN 37814 CCN 445215 | 21.1 km | 197 | Jun 4, 2025 | 28 | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 445275 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 445275 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| F-0641 |
| Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care |
| D · Potential harm Isolated |
| Corrected Aug 2, 2025 |
| Jun 18, 2025 | F-0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Aug 2, 2025 |
| Jun 18, 2025 | F-0695 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Aug 2, 2025 |
| Jun 18, 2025 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Aug 2, 2025 |
| Jun 18, 2025 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | F · Potential harm Widespread | Corrected Aug 2, 2025 |
| Mar 26, 2024 | K-0321 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 25, 2024 |
| Mar 26, 2024 | K-0363 | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 25, 2024 |
| Mar 26, 2024 | K-0781 | Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Apr 25, 2024 |
| Mar 26, 2024 | F-0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Apr 25, 2024 |
| Mar 26, 2024 | F-0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Apr 25, 2024 |
| Mar 26, 2024 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | F · Potential harm Widespread | Corrected Apr 30, 2024 |
| Mar 26, 2024 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Apr 30, 2024 |
| Jul 14, 2021 | F-0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Aug 27, 2021 |
| Jul 14, 2021 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | E · Potential harm Pattern | Corrected Aug 27, 2021 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.62 (case-mix index 1.46).
| Operational / managerial control |
| OPERATIONAL/MANAGERIAL CONTROL |
| not provided |
| May 1, 2021 |
| Lisa Lay | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Apr 24, 2017 |
| Aubrey Preston | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Aug 24, 2015 |
| Forrest Preston | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Aug 24, 2015 |
| Jennifer Solomon | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2019 |
| Richard Swanker | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 1, 2022 |
| Amy Tolliver | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Sep 9, 2023 |
| Nancy Witherspoon | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 1, 2022 |
| James Ziegler | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Aug 24, 2015 |
| Cindy Cross | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jun 1, 2016 |
| Terry Henry | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jun 1, 2016 |
| Joan Thurmond | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jun 1, 2016 |
| Life Care Centers of America, Inc | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Jan 31, 2006 |
| Amanda Cochran | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Feb 19, 2025 |
| Forrest Preston | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 31, 2006 |
| Nancy Witherspoon | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Mar 7, 2025 |
| Jun 4, 2025 |
28 |
| — |
| Life Care Center of Greeneville 725 Crum Street, Greeneville, TN 37743 CCN 445228 | 161 | Jun 25, 2025 | 25 | — |
| Life Care Center of Columbia 841 W. James Campbell Blvd., Columbia, TN 38401 CCN 445236 | 123 | Aug 21, 2026 | 183 open | — |
| Life Care Center of Tullahoma 1715 N Jackson St, Tullahoma, TN 37388 CCN 445238 | 169 | May 13, 2026 | 14 | — |
| Life Care Center of Morgan County 419 South Kingston Street, Wartburg, TN 37887 CCN 445239 | 124 | Jul 8, 2026 | 242 harm | $8,512 |
| Life Care Center of Red Bank 1020 Runyan Dr, Chattanooga, TN 37405 CCN 445240 | 148 | Jul 17, 2024 | 265 harm | $8,512 |
| Life Care Center of Cleveland 3530 Keith St NW, Cleveland, TN 37311 CCN 445244 | 142 | Dec 17, 2025 | 22 | — |