Crosslands — nursing home in Kennett Square, PA

Facility type: Skilled nursing facility · Medicare only
CMS provider type: Medicare · part of a continuing care retirement community (CCRC)
Certified beds: 60 CMS-certified beds (not state-licensed beds)
Licensed beds: State license not yet ingested for this state
State license: 551202 active
Average residents per day: 49.0 CMS, MDS-derived
CMS Certification Number: 395388
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Sep 26, 1977
Ownership type: Non profit - Corporation
Operator (legal business name): Kendal-Crosslands Communities
CMS chain: Kendal 5 facilities
Phone: (610) 388-1441
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Feb 20, 2026

Citations

12

8 health · 4 fire

Harm or worse

1

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D6	E5	F·
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

1

$12,735

Payment denials

0

Latest

Jan 9, 2025

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 395388
Program: Medicare
Medicare (SNF): Certified
Medicaid (NF): No
Certified beds: 60
First approved: Sep 26, 1977
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

Authority: Pennsylvania Department of Health
License number: 551202
State facility ID: 551202
License type: Nursing home (PA Department of Health)
License status: active
Link to CMS record: Linked by exact facility name within the ZIP Inferred
As of: Sep 17, 2026
Evidence: Inferred source ↗

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Feb 20, 2026	Health	Health Standard	2	Potential harm	—	Open →
Jan 9, 2025	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Jan 9, 2025	Health	Health Standard	3	Actual harm	—	Open →
Jan 22, 2024	Health	Health Complaint	2	Potential harm	—	Open →
Dec 28, 2023	Fire safety	Fire Safety Standard	3	Potential harm	—	Open →
Dec 28, 2023	Health	Health Standard	1	Potential harm	—	Open →
Jan 27, 2023	Fire safety	Fire Safety Standard	1	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

Date	Type	Amount	Payment denial	Record
Jan 9, 2025	Civil money penalty (fine)	$12,735	—	395388\|Fine\|135785

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D6	E5	F·
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Feb 20, 2026	F-0606	Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Apr 15, 2026
Feb 20, 2026	F-0628	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Apr 15, 2026
Jan 9, 2025	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	G · Actual harm Isolated	Corrected Mar 7, 2025
Jan 9, 2025	F-0610	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 7, 2025
Jan 9, 2025	F-0641	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Feb 21, 2025
Jan 22, 2024	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Feb 29, 2024	Complaint
Jan 22, 2024	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Past non-compliance Dec 14, 2023	Complaint
Dec 28, 2023	K-0161	Use approved construction type or materials. Construction Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Dec 30, 2023
Dec 28, 2023	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Dec 30, 2023
Dec 28, 2023	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Dec 30, 2023
Dec 28, 2023	F-0610	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jan 31, 2024
Jan 27, 2023	K-0929	Ensure precautions for handling oxygen cylinders and equipment are correctly followed. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Feb 17, 2023

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3

Health inspectionsstate 2.8

Staffingstate 3.1

Quality measuresstate 3.8

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing5.38

State avg 3.90US avg 3.90

Registered nurse (RN)1.30

State avg 0.78US avg 0.69

Licensed practical nurse1.10

State avg 0.90US avg 0.86

Nurse aide2.98

State avg 2.22US avg 2.35

Weekend total nurse4.74

State avg 3.52US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 6.46 (case-mix index 1.16).

Staff turnover

Total nursing staff turnover17.6%

State avg 44.6%US avg 45.3%

Registered nurse turnover0.0%

State avg 39.4%US avg 42.5%

Administrators who left1

State avg 1US avg 1

Health survey score

Cycle 1 standard survey: Feb 20, 2026
Cycle 1 health score: 8
Total weighted score: 17

Operating entity

Kendal-Crosslands Communities

CMS legal business name of the certified provider. Operates 2 facilities.

VerifiedLinked by exact legal name

CMS chain

Kendal

5 facilities in 3 states. CMS chain ID 653.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 4.6

Ownership disclosures

Disclosures

45

Organizations

1

Individuals

42

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Patricia Evans	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Jun 13, 2023
David Grove	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Apr 13, 2021
Jennifer Helle	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Nov 12, 2024
Jonathan Huxtable	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Oct 1, 2023
Sarah Poutasse	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Mar 11, 2025
Susan Renz	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Feb 9, 2021
Frederick Spackman	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Oct 8, 2019
Anthony Stover	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Mar 16, 2021
Andrea Taylor	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Feb 8, 2022
Seth Beaver	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 3, 2017
Michele Berardi	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 14, 2011
Sam Homayouni	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jun 4, 2026
Thomas Lawrence	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jun 24, 2005
Lisa Marsillo	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 21, 2020
Timothy O'brien	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 2, 2025
Quiana Pettiford	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Aug 20, 2022
Donna Taylor	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jun 1, 2019
Patricia Evans	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jun 13, 2023
David Grove	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 13, 2021
Jennifer Helle	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Nov 12, 2024
Sam Homayouni	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jun 5, 2026
Jonathan Huxtable	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Oct 1, 2023
Susan Petrocelli	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Dec 13, 2022
Sarah Poutasse	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Mar 11, 2025
Susan Renz	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Feb 9, 2021
Frederick Spackman	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Oct 8, 2019
Anthony Stover	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Mar 16, 2021
Andrea Taylor	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Feb 8, 2022
Clare Ward	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	May 13, 2025
Patricia Evans	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Mar 11, 2025
David Grove	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Apr 13, 2021
Lisa Marsillo	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jan 21, 2020
Susan Renz	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Apr 11, 2023
Frederick Spackman	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Apr 11, 2023
Citizens Bank of Pennsylvania	Organization	Mortgage / security interest	5% OR GREATER MORTGAGE INTEREST	not provided	Dec 1, 2010
Citizens Bank of Pennsylvania	Organization	Mortgage / security interest	5% OR GREATER SECURITY INTEREST	not provided	Dec 1, 2010
Citizens Bank of Pennsylvania	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jun 16, 2025
Seth Beaver	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 3, 2017
Michele Berardi	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Nov 14, 2011
Sam Homayouni	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jun 4, 2026
Thomas Lawrence	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jun 24, 2005
Lisa Marsillo	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 21, 2020
Timothy O'brien	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 2, 2025
Quiana Pettiford	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Aug 29, 2022
Donna Taylor	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jun 1, 2019

Other facilities operated by Kendal-Crosslands Communities

All 1 →

Facility	Beds	CMS overall	Last inspection	Citations (window)	Fines
Kendal at Longwood Box 100, Kennett Square, PA 19348 CCN 395307	53		Sep 5, 2025	9	—

Same chain in Pennsylvania

All 4 in chain →

Facility	Beds	CMS overall	Last inspection	Citations (window)	Fines
Kendal at Longwood Box 100, Kennett Square, PA 19348 CCN 395307	53		Sep 5, 2025	9	—
Barclay Friends 700 North Franklin, West Chester, PA 19380 CCN 395848	64		Jul 16, 2026	11	—

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 1660 East Street Road, Kennett Square, PA 19348
ZIP: 19348
County: Chester County FIPS 42029
State: Pennsylvania
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	CMS overall	Last inspection	Citations (window)	Fines
Pocopson Home 1695 Lenape Road, West Chester, PA 19382 CCN 395384	1.7 km	275		Mar 26, 2026	52 harm	$16k
Kendal at Longwood Box 100, Kennett Square, PA 19348 CCN 395307	5.2 km	53		Sep 5, 2025	9	—
Linden Hall 114 Maiden Lane, Kennett Square, PA 19348 State license only	6.8 km	—	Not CMS rated	—	No inspections in window	—
West Chester Rehabilitation and Healthcare Center 800 West Miner Street, West Chester, PA 19382 CCN 395740	7.6 km	180		Jun 30, 2026	472 IJ2 harm	$40k
Barclay Friends 700 North Franklin, West Chester, PA 19380 CCN 395848	10.1 km	64		Jul 16, 2026	11	—
Continuing Care at Maris Grove 500 Maris Grove Way, Glen Mills, PA 19342 CCN 396123	10.4 km	66		Jun 24, 2026	251 IJ1 harm	$23k
Willowbrooke Court at Country House 4830 Kennett Pike, Wilmington, DE 19807 CCN 085003	10.6 km	14		Mar 23, 2026	6	—
Park Lane Post Acute LLC 1619 East Boot Road East Goshen, West Chester, PA 19380 CCN 396082	11.5 km	68		May 7, 2026	55	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	395388	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	395388	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026
Pennsylvania DOH Nursing Homes PA	551202	state_license, licensed_beds, licensee Linked to the CMS record by the exact normalized facility name within the same ZIP (the state roster does not publish the CCN).	Inferred	Sep 17, 2026	Nov 7, 2026

Record-level source links for CCN 395388

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction