Vista Care Center of Milan — nursing home in Milan, OH

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 90 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 84.0 CMS, MDS-derived
CMS Certification Number: 366067
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Jul 15, 1996
Ownership type: For profit - Corporation
Operator (legal business name): Milan Skilled Nursing LLC
CMS chain: Continuing Healthcare Solutions 12 facilities
Phone: (419) 499-2576
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

9

latest Sep 9, 2025

Citations

41

31 health · 10 fire

Harm or worse

2

1 immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J1	K·	L·
Actual harm	G1	H·	I·
Potential harm	D17	E10	F11
Minimal	A·	B·	C1

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

1

$12,834

Payment denials

0

Latest

Oct 17, 2024

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 366067
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 90
First approved: Jul 15, 1996
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Ohio.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Sep 9, 2025	Health	Health Complaint	4	Potential harm	—	Open →
Mar 12, 2025	Health	Health Complaint	2	Potential harm	—	Open →
Oct 17, 2024	Fire safety	Fire Safety Standard	6	Potential harm	—	Open →
Oct 17, 2024	Health	Health Complaint, Health Standard	16	Immediate jeopardy	—	Open →
Nov 14, 2023	Health	Health Complaint	2	Potential harm	—	Open →
Jan 19, 2023	Fire safety	Fire Safety Standard	2	Potential harm	—	Open →
Jan 19, 2023	Health	Health Standard	5	Potential harm	1	Open →
Sep 26, 2019	Fire safety	Fire Safety Standard	2	Potential harm	—	Open →
Sep 26, 2019	Health	Health Standard	2	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

Date	Type	Amount	Payment denial	Record
Oct 17, 2024	Civil money penalty (fine)	$12,834	—	366067\|Fine\|78352

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J1	K·	L·
Actual harm	G1	H·	I·
Potential harm	D17	E10	F11
Minimal	A·	B·	C1

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Sep 9, 2025	F-0609	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Sep 25, 2025	Complaint
Sep 9, 2025	F-0610	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Sep 25, 2025	Complaint
Sep 9, 2025	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Sep 25, 2025	Complaint
Sep 9, 2025	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Sep 25, 2025	Complaint
Mar 12, 2025	F-0609	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Apr 4, 2025	Complaint
Mar 12, 2025	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Apr 4, 2025	Complaint
Oct 17, 2024	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	J · Immediate jeopardy Isolated	Past non-compliance Sep 27, 2024	Complaint
Oct 17, 2024	F-0697	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care	G · Actual harm Isolated	Corrected Nov 1, 2024	Complaint
Oct 17, 2024	K-0161	Use approved construction type or materials. Construction Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Nov 1, 2024
Oct 17, 2024	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Nov 1, 2024
Oct 17, 2024	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Nov 1, 2024
Oct 17, 2024	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Nov 1, 2024
Oct 17, 2024	K-0712	Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Nov 1, 2024
Oct 17, 2024	K-0741	Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Nov 1, 2024
Oct 17, 2024	F-0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Nov 1, 2024	Complaint
Oct 17, 2024	F-0580	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Nov 1, 2024
Oct 17, 2024	F-0584	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Nov 1, 2024
Oct 17, 2024	F-0603	Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Nov 1, 2024
Oct 17, 2024	F-0609	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Nov 1, 2024	Complaint
Oct 17, 2024	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Nov 1, 2024
Oct 17, 2024	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Nov 1, 2024	Complaint
Oct 17, 2024	F-0758	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Nov 1, 2024	Complaint
Oct 17, 2024	F-0803	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Nov 1, 2024
Oct 17, 2024	F-0806	Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	D · Potential harm Isolated	Corrected Nov 1, 2024
Oct 17, 2024	F-0810	Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	D · Potential harm Isolated	Corrected Nov 1, 2024	Complaint
Oct 17, 2024	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Nov 1, 2024
Oct 17, 2024	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Nov 1, 2024	Complaint
Oct 17, 2024	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	F · Potential harm Widespread	Corrected Nov 1, 2024
Nov 14, 2023	F-0580	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Dec 5, 2023	Complaint
Nov 14, 2023	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 5, 2023	Complaint
Jan 19, 2023	K-0362	Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Feb 17, 2023
Jan 19, 2023	K-0741	Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Feb 17, 2023
Jan 19, 2023	F-0602	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Feb 17, 2023
Jan 19, 2023	F-0757	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Feb 17, 2023
Jan 19, 2023	F-0758	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Feb 17, 2023
Jan 19, 2023	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Feb 17, 2023
Jan 19, 2023	F-0730	Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Staffing & supervision	C · Minimal Widespread	Plan of correction, not yet verified Feb 17, 2023
Sep 26, 2019	K-0351	Install an approved automatic sprinkler system. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Dec 12, 2019
Sep 26, 2019	K-0761	To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Dec 12, 2019
Sep 26, 2019	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	F · Potential harm Widespread	Corrected Dec 12, 2019
Sep 26, 2019	F-0921	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Dec 12, 2019

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.2

Health inspectionsstate 2.8

Staffingstate 2.4

Quality measuresstate 4.5

Long-stay QM

Short-stay QMNot rated

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing2.77

State avg 3.71US avg 3.90

Registered nurse (RN)0.39

State avg 0.64US avg 0.69

Licensed practical nurse0.73

State avg 0.95US avg 0.86

Nurse aide1.64

State avg 2.12US avg 2.35

Weekend total nurse2.34

State avg 3.29US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.51 (case-mix index 1.10).

Staff turnover

Total nursing staff turnover45.0%

State avg 49.0%US avg 45.3%

Registered nurse turnover40.0%

State avg 44.4%US avg 42.5%

Administrators who left0

State avg 1US avg 1

Health survey score

Cycle 1 standard survey: Oct 17, 2024
Cycle 1 health score: 140
Total weighted score: 121

Operating entity

Milan Skilled Nursing LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Continuing Healthcare Solutions

12 facilities in 1 states. CMS chain ID 159.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 2.3

Ownership disclosures

Disclosures

11

Organizations

1

Individuals

10

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Kevin Kauffman	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Aug 1, 2024
Michael Bunner	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2016
Christopher Mallett	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2016
Benjamin Parsons	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2016
Mark Sprenger	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2016
Timothy Sprenger	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2016
Tracy Hughey	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jan 1, 2026
Kevin Kauffman	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Aug 1, 2024
Continuing Healthcare Solutions Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2016
Tracy Hughey	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Apr 15, 2013
Kevin Kauffman	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Aug 1, 2024

Same chain in Ohio

All 11 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Muskingum Skilled Nursing & Rehabilitation 501 Pinecrest Drive, Beverly, OH 45715 CCN 365461	50	Jul 29, 2026	702 IJ4 harm	$318k
Arcadia Valley Skilled Nursing and Rehabilitation 25675 East Main Street, Coolville, OH 45723 CCN 365588	50	Mar 26, 2026	581 IJ	$14k
Autumn Hills Care Center 2565 Niles Vienna Rd, Niles, OH 44446 CCN 365672	120	Aug 26, 2026	651 harm14 open	—
Vista Center of Boardman 830 Boardman Canfield Rd, Boardman, OH 44512 CCN 365760	60	Aug 26, 2026	841 IJ1 open	$46k
Vista Center at the Ridge 3379 Main Street, Mineral Ridge, OH 44440 CCN 365823	155	Dec 3, 2025	632 harm	—
Monarch Meadows Nursing and Rehabilitation 299 Commerce Dr, Seaman, OH 45679 CCN 365906	50	Sep 18, 2025	341 harm	—
Crestwood Ridge Skilled Nursing and Rehab 141 Willettsville Pike, Hillsboro, OH 45133 CCN 365934	50	Jul 8, 2026	321 harm	—
The Vista Center 100 Vista Drive, Lisbon, OH 44432 CCN 366087	54	Aug 3, 2026	70	—

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 185 S Main St, Milan, OH 44846
ZIP: 44846
County: Erie County FIPS 39043
State: Ohio
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Carecore at Gaymont 66 Norwood Ave, Norwalk, OH 44857 CCN 365430	6.4 km	88	Jul 28, 2026	481 harm7 open	—
Twilight Gardens Nursing and Rehabilitation 196 W Main St, Norwalk, OH 44857 CCN 365517	6.5 km	94	Mar 19, 2026	27	—
Norwalk Memorial Home 272 Benedict Ave, Norwalk, OH 44857 CCN 365668	7.1 km	69	Dec 30, 2025	332 open	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	366067	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	366067	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 366067

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction