Norwalk Memorial Home — nursing home in Norwalk, OH

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 69 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 57.9 CMS, MDS-derived
CMS Certification Number: 365668
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Oct 21, 1985
Ownership type: Non profit - Corporation
Operator (legal business name): Fisher-Titus Medical Center
CMS chain: Not part of a CMS-reported chain
Phone: (419) 668-8101
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Dec 30, 2025

Citations

33

23 health · 10 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D15	E13	F3
Minimal	A·	B·	C2

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 365668
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 69
First approved: Oct 21, 1985
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Ohio.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Dec 30, 2025	Health	Health Complaint	1	Potential harm	—	Open →
Aug 15, 2024	Fire safety	Fire Safety Standard	5	Potential harm	—	Open →
Aug 15, 2024	Health	Health Standard	7	Potential harm	2	Open →
Mar 21, 2022	Fire safety	Fire Safety Standard	4	Potential harm	—	Open →
Mar 21, 2022	Health	Health Standard	10	Potential harm	—	Open →
May 30, 2019	Fire safety	Fire Safety Standard	1	Potential harm	—	Open →
May 30, 2019	Health	Health Standard	5	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D15	E13	F3
Minimal	A·	B·	C2

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Dec 30, 2025	F-0729	Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. Nursing and Physician Services Deficiencies · Staffing & supervision	E · Potential harm Pattern	Corrected Feb 6, 2026	Complaint
Aug 15, 2024	K-0222	Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 30, 2024
Aug 15, 2024	K-0293	Have properly located and lighted "Exit" signs. Egress Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 30, 2024
Aug 15, 2024	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 30, 2024
Aug 15, 2024	K-0909	Ensure gas and vacuum piping is labeled. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 30, 2024
Aug 15, 2024	K-0920	Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 30, 2024
Aug 15, 2024	F-0582	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Sep 30, 2024
Aug 15, 2024	F-0623	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Sep 30, 2024
Aug 15, 2024	F-0740	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 30, 2024
Aug 15, 2024	F-0758	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Sep 30, 2024
Aug 15, 2024	F-0760	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Sep 30, 2024
Aug 15, 2024	F-0606	Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	C · Minimal Widespread	Plan of correction, not yet verified Sep 30, 2024
Aug 15, 2024	F-0732	Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Staffing & supervision	C · Minimal Widespread	Plan of correction, not yet verified Sep 30, 2024
Mar 21, 2022	K-0291	Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected May 5, 2022
Mar 21, 2022	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected May 5, 2022
Mar 21, 2022	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected May 5, 2022
Mar 21, 2022	K-0372	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected May 5, 2022
Mar 21, 2022	F-0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected May 5, 2022
Mar 21, 2022	F-0578	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected May 5, 2022
Mar 21, 2022	F-0582	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected May 5, 2022
Mar 21, 2022	F-0604	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected May 5, 2022
Mar 21, 2022	F-0623	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected May 5, 2022
Mar 21, 2022	F-0625	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected May 5, 2022
Mar 21, 2022	F-0655	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected May 5, 2022
Mar 21, 2022	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected May 5, 2022
Mar 21, 2022	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected May 5, 2022
Mar 21, 2022	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected May 5, 2022
May 30, 2019	K-0372	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jul 12, 2019
May 30, 2019	F-0578	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 12, 2019
May 30, 2019	F-0607	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 12, 2019
May 30, 2019	F-0609	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 12, 2019
May 30, 2019	F-0623	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 12, 2019
May 30, 2019	F-0625	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 12, 2019

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.2

Health inspectionsstate 2.8

Staffingstate 2.4

Quality measuresstate 4.5

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.84

State avg 3.71US avg 3.90

Registered nurse (RN)0.70

State avg 0.64US avg 0.69

Licensed practical nurse1.03

State avg 0.95US avg 0.86

Nurse aide2.11

State avg 2.12US avg 2.35

Weekend total nurse3.56

State avg 3.29US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.07 (case-mix index 1.32).

Staff turnover

Total nursing staff turnover46.4%

State avg 49.0%US avg 45.3%

Registered nurse turnover44.4%

State avg 44.4%US avg 42.5%

Administrators who left0

State avg 1US avg 1

Health survey score

Cycle 1 standard survey: Aug 15, 2024
Cycle 1 health score: 32
Total weighted score: 38

Operating entity

Fisher-Titus Medical Center

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Not part of a CMS-reported chain.

Ownership disclosures

Disclosures

16

Organizations

1

Individuals

15

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Fisher Titus Health	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Jul 1, 2016

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Fisher Titus Health	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Jul 1, 2016
Brent Burkey	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Mar 5, 2018
Brent Burkey	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Mar 5, 2018
Dennis Camp	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 1, 2017
Mark Coriell	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 1, 2017
Dennis Doughty	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 1, 2015
Susan Hazel	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 1, 2017
Jeffery Huber	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 1, 2018
John Hughes	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	May 1, 2020
John Lendrum	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	May 1, 2020
Julie Roberts	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 1, 2018
Jonathan Zahler	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 1, 2017
Matthew Mattner	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Mar 12, 2024
Scott Silvestri	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Nov 18, 2025
Brent Burkey	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Nov 3, 2025
Matthew Mattner	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Nov 3, 2025

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 272 Benedict Ave, Norwalk, OH 44857
ZIP: 44857
County: Huron County FIPS 39077
State: Ohio
Urban / rural (CMS): Rural

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Carecore at Gaymont 66 Norwood Ave, Norwalk, OH 44857 CCN 365430	1.5 km	88	Jul 28, 2026	481 harm7 open	—
Twilight Gardens Nursing and Rehabilitation 196 W Main St, Norwalk, OH 44857 CCN 365517	2.7 km	94	Mar 19, 2026	27	—
Vista Care Center of Milan 185 S Main St, Milan, OH 44846 CCN 366067Abuse icon	7.1 km	90	Sep 9, 2025	411 IJ1 harm1 open	$13k

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	365668	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	365668	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 365668

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction