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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J1 | K· | L· |
| Actual harm | G1 | H· | I· |
| Potential harm | D29 | E2 | F2 |
| Minimal | A· | B1 | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Jul 10, 2026 | Health | Health Complaint, Health Standard | 1 | Potential harm | — | Open → |
| Sep 23, 2025 | Health | Health Complaint | 1 | Immediate jeopardy | — | Open → |
| May 16, 2025 | Fire safety | Fire Safety Standard | 6 | Potential harm | — | Open → |
| May 16, 2025 | Health | Health Standard | 1 | Potential harm | — | Open → |
| Mar 7, 2024 | Fire safety | Fire Safety Standard | 8 | Potential harm | — | Open → |
| Mar 7, 2024 | Health | Health Standard | 12 | Actual harm | — | Open → |
| Aug 18, 2022 | Fire safety | Fire Safety Standard | 7 | Potential harm | — | Open → |
| Date | Type | Amount | Payment denial | Record |
|---|---|---|---|---|
| Sep 23, 2025 | Civil money penalty (fine) | $47,444 | — | 345495|Fine|135565 |
| Mar 7, 2024 | Civil money penalty (fine) | $10,527 | — | 345495|Fine|42262 |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J1 | K· | L· |
| Actual harm | G1 | H· | I· |
| Potential harm | D29 | E2 | F2 |
| Minimal | A· | B1 | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Jul 10, 2026 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Aug 4, 2026 | Complaint |
| Sep 23, 2025 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | J · Immediate jeopardy Isolated | Corrected Sep 24, 2025 | Complaint |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
43 facilities in 18 states. CMS chain ID 312.
Chain average overall rating (CMS): 4.2
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| The Cypress of Charlotte Club Inc | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | Sep 1, 1998 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| The Cypress of Charlotte Club Inc | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | Sep 1, 1998 |
| Sarah Lucente | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Apr 10, 2026 |
| Life Care Services LLC | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Sep 1, 1998 |
| The Cypress of Charlotte LLC | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Wesley Pines Retirement Community 1000 Wesley Pines Road, Lumberton, NC 28358 CCN 345180 | 62 | Jan 30, 2026 | 14 | — | |
| Croasdaile Village 2600 Croasdaile Farm Parkway, Durham, NC 27705 CCN 345501 | 102 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| The Sharon at Southpark 5100 Sharon Road, Charlotte, NC 28210 CCN 345564 | 1.7 km | 19 | Nov 25, 2025 | 15 | — | |
| Briar Creek Health Center 6041 Piedmont Row Drive, Charlotte, NC 28210 CCN 345578 | 1.9 km | 6 | May 19, 2026 | 142 harm2 open | $8,606 | |
| Ignite Medical Resort South Charlotte 5151 Sardis Road, Charlotte, NC 28270 CCN 345331 | 5.9 km | 124 | Dec 18, 2025 | 24 | — | |
| Brookdale Carriage Club Providence 5804 Old Providence Road, Charlotte, NC 28226 CCN 345482 | 6 km | 14 | May 7, 2026 | 401 open | — | |
| Pelican Health Randolph LLC 4801 Randolph Road, Charlotte, NC 28211 CCN 345134 | 6.3 km | 100 | Sep 17, 2025 | 612 IJ3 open | $20k | |
| Pineville Rehabilitation and Living Center 1010 Lakeview Drive, Pineville, NC 28134 CCN 345415 | 7.7 km | 106 | Aug 25, 2026 | 362 IJ1 harm11 open | $192k | |
| Mecklenburg Heath and Rehabilitation 2415 Sandy Porter Road, Charlotte, NC 28273 CCN 345471 | 8.2 km | 100 | Jul 23, 2026 | 22 | $4,475 | |
| White Oak Manor - Charlotte 4009 Craig Avenue, Charlotte, NC 28211 CCN 345238 | 8.2 km | 180 | Apr 13, 2026 | 492 IJ | $70k |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 345495 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 345495 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| May 16, 2025 | K-0211 | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Aug 21, 2025 |
| May 16, 2025 | K-0222 | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Aug 21, 2025 |
| May 16, 2025 | K-0271 | Have exits that are accessible at all times. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Aug 21, 2025 |
| May 16, 2025 | K-0345 | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Aug 21, 2025 |
| May 16, 2025 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Aug 21, 2025 |
| May 16, 2025 | K-0374 | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Aug 21, 2025 |
| May 16, 2025 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 20, 2025 |
| Mar 7, 2024 | F-0583 | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Resident rights & abuse/neglect | G · Actual harm Isolated | Corrected Apr 5, 2024 |
| Mar 7, 2024 | K-0161 | Use approved construction type or materials. Construction Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 31, 2024 |
| Mar 7, 2024 | K-0222 | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 31, 2024 |
| Mar 7, 2024 | K-0324 | Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 31, 2024 |
| Mar 7, 2024 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 31, 2024 |
| Mar 7, 2024 | K-0363 | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 31, 2024 |
| Mar 7, 2024 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 31, 2024 |
| Mar 7, 2024 | K-0914 | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 31, 2024 |
| Mar 7, 2024 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 31, 2024 |
| Mar 7, 2024 | F-0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Apr 5, 2024 |
| Mar 7, 2024 | F-0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Apr 5, 2024 |
| Mar 7, 2024 | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Apr 5, 2024 |
| Mar 7, 2024 | F-0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Apr 5, 2024 |
| Mar 7, 2024 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Apr 5, 2024 |
| Mar 7, 2024 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Apr 5, 2024 |
| Mar 7, 2024 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Apr 5, 2024 |
| Mar 7, 2024 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | F · Potential harm Widespread | Corrected Apr 5, 2024 |
| Mar 7, 2024 | F-0881 | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Infection prevention | F · Potential harm Widespread | Corrected Apr 5, 2024 |
| Mar 7, 2024 | F-0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Clinical care | B · Minimal Pattern | Corrected Apr 5, 2024 |
| Aug 18, 2022 | K-0111 | Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. Construction Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 20, 2022 |
| Aug 18, 2022 | K-0293 | Have properly located and lighted "Exit" signs. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 20, 2022 |
| Aug 18, 2022 | K-0324 | Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 20, 2022 |
| Aug 18, 2022 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 20, 2022 |
| Aug 18, 2022 | K-0916 | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 20, 2022 |
| Aug 18, 2022 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 20, 2022 |
| Aug 18, 2022 | K-0923 | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 20, 2022 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 6.44 (case-mix index 1.22).
| not provided |
| Sep 1, 1998 |
| John Gambino | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Sep 1, 2015 |
| Harry Jensen | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Aug 17, 2020 |
| Caitlin Mylly | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Mar 16, 2025 |
| Michael Harrison | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Sep 21, 2011 |
| Robert Higgins | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Sep 21, 2011 |
| Catherine Jenkins | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Mar 24, 2026 |
| Michael Andreasen | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Feb 15, 2024 |
| Townebank | Organization | Mortgage / security interest | 5% OR GREATER MORTGAGE INTEREST | not provided | Sep 1, 1998 |
| Lcs Reliance LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Jan 1, 2024 |
| Life Care Services LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Apr 27, 2025 |
| The Cypress of Charlotte LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Apr 28, 2025 |
| John Gambino | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Apr 27, 2025 |
| Caitlin Mylly | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Apr 27, 2025 |
| Apr 8, 2026 |
121 harm1 open |
| $25k |
| Whitestone a Masonic and Eastern Star Community 700 South Holden Road, Greensboro, NC 27407 CCN 345506 | 60 | May 20, 2026 | 171 harm1 open | $25k |
| Cypress Glen Retirement Community 1000 Hickory Street, Greenville, NC 27858 CCN 345512 | 6 | Aug 14, 2025 | 4 | — |
| The Cedars of Chapel Hill 101 Green Cedar Lane, Chapel Hill, NC 27517 CCN 345533 | 12 | Jul 15, 2026 | 142 open | — |
| The Rosewood Health Center 8710 Cypress Club Drive, Raleigh, NC 27615 CCN 345546 | 57 | Jul 16, 2026 | 12 | — |