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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D26 | E4 | F· |
| Minimal | A· | B1 | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Apr 24, 2026 | Fire safety | Fire Safety Standard | 6 | Potential harm | — | Open → |
| Apr 24, 2026 | Health | Health Complaint, Health Standard | 4 | Potential harm | — | Open → |
| Feb 20, 2025 | Fire safety | Fire Safety Standard | 7 | Potential harm | — | Open → |
| Feb 20, 2025 | Health | Health Complaint, Health Standard | 10 | Potential harm | — | Open → |
| Nov 9, 2023 | Fire safety | Fire Safety Standard | 4 | Potential harm | — | Open → |
| Nov 9, 2023 | Health | Health Standard | 0 | No citations | — | Open → |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D26 | E4 | F· |
| Minimal | A· | B1 | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Apr 24, 2026 | K-0161 | Use approved construction type or materials. Construction Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Aug 28, 2026 | |
| Apr 24, 2026 | K-0271 | Have exits that are accessible at all times. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Aug 28, 2026 | |
| Apr 24, 2026 | K-0345 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
38 facilities in 4 states. CMS chain ID 843.
Chain average overall rating (CMS): 2.1
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Charlotte Parentco LLC | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Mecklenburg Holdco LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Ncop Holdco LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Nu C II Irrevocable Trust | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Nu C Irrevocable Trust | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| SNF Care Centers LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Zenith Holdco II LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Zenith Holdco LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Charlotte Parentco LLC | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Mecklenburg Holdco LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Ncop Holdco LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Nu C II Irrevocable Trust | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Walnut Cove Health and Rehabilitation 511 Windmill Street, Walnut Cove, NC 27052 CCN 345089 | 90 | Aug 21, 2025 | 363 IJ | $40k | |
| Kannapolis Health and Rehabilitation 1810 Concord Lake Road, Kannapolis, NC 28083 CCN 345258 | 107 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Redwood Health & Rehab 5939 Reddman Road, Charlotte, NC 28212 CCN 345243 | 1.1 km | 116 | Jun 23, 2026 | 292 open | $15k | |
| Asbury Health and Rehabilitation Center 3211 Bishops Way Lane, Charlotte, NC 28215 CCN 345544 | 3.2 km | 120 | Sep 30, 2025 | 352 IJ1 harm | $48k | |
| Peak Resources - Charlotte 3223 Central Avenue, Charlotte, NC 28205 CCN 345013 | 4 km | 142 | Jun 26, 2025 | 231 IJ | $14k | |
| White Oak Manor - Charlotte 4009 Craig Avenue, Charlotte, NC 28211 CCN 345238 | 4.3 km | 180 | Apr 13, 2026 | 492 IJ | $70k | |
| Pine Crest Health & Rehabilitation 2727 Shamrock Drive, Charlotte, NC 28205 CCN 345304 | 4.3 km | 100 | Aug 7, 2025 | 415 IJ2 harm | $144k | |
| Plaza Health & Rehab 2616 East 5th Street, Charlotte, NC 28204 CCN 345201 | 5.9 km | 120 | Apr 29, 2026 | 605 IJ1 harm | $47k | |
| Pelican Health Randolph LLC 4801 Randolph Road, Charlotte, NC 28211 CCN 345134 | 6.2 km | 100 | Sep 17, 2025 | 612 IJ3 open | $20k | |
| Ignite Medical Resort South Charlotte 5151 Sardis Road, Charlotte, NC 28270 CCN 345331 | 7.1 km | 124 | Dec 18, 2025 | 24 | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 345473 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 345473 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety |
| D · Potential harm Isolated |
| Corrected Aug 28, 2026 |
| Apr 24, 2026 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Aug 28, 2026 |
| Apr 24, 2026 | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Aug 28, 2026 |
| Apr 24, 2026 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Aug 28, 2026 |
| Apr 24, 2026 | F-0602 | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected May 22, 2026 | Complaint |
| Apr 24, 2026 | F-0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 22, 2026 | Complaint |
| Apr 24, 2026 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected May 22, 2026 |
| Apr 24, 2026 | F-0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Resident rights & abuse/neglect | B · Minimal Pattern | No revisit needed May 22, 2026 |
| Feb 20, 2025 | K-0211 | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 16, 2025 |
| Feb 20, 2025 | K-0321 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 16, 2025 |
| Feb 20, 2025 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 16, 2025 |
| Feb 20, 2025 | K-0363 | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 16, 2025 |
| Feb 20, 2025 | K-0911 | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 16, 2025 |
| Feb 20, 2025 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 16, 2025 |
| Feb 20, 2025 | K-0923 | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 16, 2025 |
| Feb 20, 2025 | F-0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Mar 20, 2025 |
| Feb 20, 2025 | F-0583 | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Mar 20, 2025 | Complaint |
| Feb 20, 2025 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Mar 20, 2025 | Complaint |
| Feb 20, 2025 | F-0610 | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Mar 20, 2025 | Complaint |
| Feb 20, 2025 | F-0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Mar 20, 2025 | Complaint |
| Feb 20, 2025 | F-0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Mar 20, 2025 | Complaint |
| Feb 20, 2025 | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Mar 20, 2025 | Complaint |
| Feb 20, 2025 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Mar 20, 2025 | Complaint |
| Feb 20, 2025 | F-0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Mar 20, 2025 |
| Feb 20, 2025 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Mar 20, 2025 | Complaint |
| Nov 9, 2023 | K-0222 | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Apr 29, 2024 |
| Nov 9, 2023 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Apr 29, 2024 |
| Nov 9, 2023 | K-0914 | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Apr 29, 2024 |
| Nov 9, 2023 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Apr 29, 2024 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.38 (case-mix index 1.35).
| not provided |
| Jun 1, 2025 |
| Nu C Irrevocable Trust | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| SNF Care Centers LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Zenith Holdco II LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Zenith Holdco LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Tiffany Hoback | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | May 1, 2025 |
| Brandi Semones | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | May 1, 2025 |
| SNF Mgr LLC | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2025 |
| Dereca Bryant | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2025 |
| Thad Clements | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2025 |
| Keizma Hill | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2025 |
| Tiffany Hoback | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2025 |
| Tequilla Jones | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2025 |
| Brandi Semones | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2025 |
| Fc Encore Charlotte, LLC | Organization | Mortgage / security interest | 5% OR GREATER SECURITY INTEREST | not provided | May 1, 2025 |
| Fc Encore Charlotte, LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2025 |
| SNF Mgr LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Apr 21, 2025 |
| Dereca Bryant | Individual | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2025 |
| Thad Clements | Individual | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2025 |
| Keizma Hill | Individual | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2025 |
| Tiffany Hoback | Individual | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2025 |
| Tequilla Jones | Individual | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2025 |
| Brandi Semones | Individual | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2025 |
| Mar 18, 2026 |
713 IJ1 harm1 open |
| $35k |
| Hibriten Mountain Nursing and Rehabilitation 2030 Harper Avenue NW, Lenoir, NC 28645 CCN 345329Abuse icon | 100 | Feb 26, 2026 | 542 IJ2 harm | $17k |
| Cardinal Healthcare and Rehabilitation 931 N Aspen Street, Lincolnton, NC 28092 CCN 345385 | 63 | Jun 1, 2026 | 16 | — |
| Crown Haven Health and Rehabilitation 620 Tom Hunter Road, Charlotte, NC 28213 CCN 345388 | 120 | Jul 3, 2025 | 614 IJ | $71k |
| Highfield Nursing and Rehabilitation 6590 Tryon Road, Cary, NC 27518 CCN 345403 | 120 | Mar 26, 2026 | 534 IJ14 open | $176k |
| Valley View Care and Rehabilitation 551 Kent Street, Andrews, NC 28901 CCN 345426 | 76 | Jul 17, 2026 | 514 harm4 open | $45k |
| Clay County Health and Rehabilitation 86 Valley Hideaway Drive, Hayesville, NC 28904 CCN 345433 | 90 | May 1, 2026 | 267 open | — |