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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G4 | H· | I· |
| Potential harm | D32 | E9 | F5 |
| Minimal | A· | B· | C1 |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Jul 17, 2026 | Health | Health Complaint | 1 | Actual harm | — | Open → |
| Jun 4, 2026 | Health | Health Complaint | 4 | Actual harm | — | Open → |
| Apr 30, 2026 | Fire safety | Fire Safety Standard | 5 | Potential harm | 4 | Open → |
| Apr 30, 2026 | Health | Health Standard | 6 | Potential harm | — | Open → |
| Mar 14, 2025 | Fire safety | Fire Safety Standard | 3 | Potential harm | — | Open → |
| Mar 14, 2025 | Health | Health Complaint, Health Standard | 6 | Potential harm | — | Open → |
| Jan 3, 2024 | Health | Infection Control | 0 | No citations | — | Open → |
| Nov 2, 2023 | Fire safety | Fire Safety Standard | 12 | Potential harm | — | Open → |
| Nov 2, 2023 | Health | Health Complaint, Health Standard | 14 | Actual harm | — | Open → |
| Date | Type | Amount | Payment denial | Record |
|---|---|---|---|---|
| Jul 17, 2026 | Civil money penalty (fine) | $20,440 | — | 345426|Fine|142390 |
| Apr 30, 2026 | Civil money penalty (fine) | $15,185 | — | 345426|Fine|143588 |
| Nov 2, 2023 | Civil money penalty (fine) | $6,305 | — | 345426|Fine|42001 |
| Nov 2, 2023 | Civil money penalty (fine) | $3,465 | — | 345426|Fine|42103 |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G4 | H· | I· |
| Potential harm | D32 | E9 | F5 |
| Minimal | A· | B· | C1 |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Jul 17, 2026 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Aug 5, 2026 | Complaint |
| Jun 4, 2026 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Jun 23, 2026 | Complaint |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
38 facilities in 4 states. CMS chain ID 843.
Chain average overall rating (CMS): 2.1
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Andrews Parentco LLC | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Ncop Holdco LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Nu C II Irrevocable Trust | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Nu C Irrevocable Trust | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| SNF Care Centers LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Westcar Holdco LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Zenith Holdco II LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Zenith Holdco LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Andrews Parentco LLC | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Ncop Holdco LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Nu C II Irrevocable Trust | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Nu C Irrevocable Trust | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Walnut Cove Health and Rehabilitation 511 Windmill Street, Walnut Cove, NC 27052 CCN 345089 | 90 | Aug 21, 2025 | 363 IJ | $40k | |
| Kannapolis Health and Rehabilitation 1810 Concord Lake Road, Kannapolis, NC 28083 CCN 345258 | 107 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Clay County Health and Rehabilitation 86 Valley Hideaway Drive, Hayesville, NC 28904 CCN 345433 | 17.3 km | 90 | May 1, 2026 | 267 open | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 345426 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 345426 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Jun 4, 2026 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 23, 2026 | Complaint |
| Jun 4, 2026 | F-0759 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Jun 23, 2026 | Complaint |
| Jun 4, 2026 | F-0760 | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Jun 23, 2026 | Complaint |
| Apr 30, 2026 | E-0001 | Establish an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Emergency preparedness | F · Potential harm Widespread | Corrected Jun 4, 2026 |
| Apr 30, 2026 | K-0324 | Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Plan of correction, not yet verified Nov 2, 2026 |
| Apr 30, 2026 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Plan of correction, not yet verified Nov 2, 2026 |
| Apr 30, 2026 | K-0372 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Plan of correction, not yet verified Nov 2, 2026 |
| Apr 30, 2026 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | F · Potential harm Widespread | Plan of correction, not yet verified Nov 2, 2026 |
| Apr 30, 2026 | F-0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jun 4, 2026 |
| Apr 30, 2026 | F-0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 4, 2026 |
| Apr 30, 2026 | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 4, 2026 |
| Apr 30, 2026 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Jun 4, 2026 |
| Apr 30, 2026 | F-0914 | Provide bedrooms that don't allow residents to see each other when privacy is needed. Environmental Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jun 4, 2026 |
| Apr 30, 2026 | F-0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Administration & records | C · Minimal Widespread | No revisit needed May 25, 2026 |
| Mar 14, 2025 | K-0321 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 9, 2025 |
| Mar 14, 2025 | K-0911 | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 9, 2025 |
| Mar 14, 2025 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 9, 2025 |
| Mar 14, 2025 | F-0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Apr 10, 2025 | Complaint |
| Mar 14, 2025 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Apr 10, 2025 | Complaint |
| Mar 14, 2025 | F-0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Apr 10, 2025 |
| Mar 14, 2025 | F-0791 | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Apr 10, 2025 |
| Mar 14, 2025 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Apr 10, 2025 |
| Nov 2, 2023 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | G · Actual harm Isolated | Corrected Nov 27, 2023 | Complaint |
| Nov 2, 2023 | F-0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Staffing & supervision | G · Actual harm Isolated | Corrected Nov 27, 2023 |
| Nov 2, 2023 | K-0161 | Use approved construction type or materials. Construction Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 15, 2024 |
| Nov 2, 2023 | K-0211 | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 15, 2024 |
| Nov 2, 2023 | K-0321 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 15, 2024 |
| Nov 2, 2023 | K-0345 | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 15, 2024 |
| Nov 2, 2023 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 15, 2024 |
| Nov 2, 2023 | K-0372 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 15, 2024 |
| Nov 2, 2023 | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 15, 2024 |
| Nov 2, 2023 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 15, 2024 |
| Nov 2, 2023 | K-0741 | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 15, 2024 |
| Nov 2, 2023 | K-0914 | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 15, 2024 |
| Nov 2, 2023 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 15, 2024 |
| Nov 2, 2023 | K-0923 | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 15, 2024 |
| Nov 2, 2023 | F-0558 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Nov 27, 2023 | Complaint |
| Nov 2, 2023 | F-0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Nov 27, 2023 |
| Nov 2, 2023 | F-0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Nov 27, 2023 |
| Nov 2, 2023 | F-0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Nov 27, 2023 |
| Nov 2, 2023 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Nov 27, 2023 |
| Nov 2, 2023 | F-0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Nov 27, 2023 |
| Nov 2, 2023 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Nov 27, 2023 |
| Nov 2, 2023 | F-0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Nov 27, 2023 |
| Nov 2, 2023 | F-0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Nov 27, 2023 |
| Nov 2, 2023 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | F · Potential harm Widespread | Corrected Nov 27, 2023 |
| Nov 2, 2023 | F-0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Infection prevention | F · Potential harm Widespread | Corrected Nov 27, 2023 |
| Nov 2, 2023 | F-0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Nov 27, 2023 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.74 (case-mix index 1.16).
| not provided |
| Jun 1, 2025 |
| SNF Care Centers LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Westcar Holdco LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Zenith Holdco II LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Zenith Holdco LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jun 1, 2025 |
| Tiffany Hoback | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | May 1, 2025 |
| Brandi Semones | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | May 1, 2025 |
| SNF Mgr LLC | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2025 |
| Audrey Hedden | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2025 |
| Tiffany Hoback | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2025 |
| Tequilla Jones | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2025 |
| Brandi Semones | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | May 1, 2025 |
| Amy Stanley | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Apr 6, 2026 |
| Lani Stover | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jun 1, 2025 |
| Fc Encore Andrews, LLC | Organization | Mortgage / security interest | 5% OR GREATER SECURITY INTEREST | not provided | May 1, 2025 |
| Fc Encore Andrews, LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2025 |
| SNF Mgr LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Apr 18, 2025 |
| Audrey Hedden | Individual | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2025 |
| Tiffany Hoback | Individual | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2025 |
| Tequilla Jones | Individual | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2025 |
| Brandi Semones | Individual | Additional disclosable party | ADP OF THE SNF | not provided | May 1, 2025 |
| Amy Stanley | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Apr 6, 2026 |
| Lani Stover | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jun 1, 2025 |
| Mar 18, 2026 |
713 IJ1 harm1 open |
| $35k |
| Hibriten Mountain Nursing and Rehabilitation 2030 Harper Avenue NW, Lenoir, NC 28645 CCN 345329Abuse icon | 100 | Feb 26, 2026 | 542 IJ2 harm | $17k |
| Cardinal Healthcare and Rehabilitation 931 N Aspen Street, Lincolnton, NC 28092 CCN 345385 | 63 | Jun 1, 2026 | 16 | — |
| Crown Haven Health and Rehabilitation 620 Tom Hunter Road, Charlotte, NC 28213 CCN 345388 | 120 | Jul 3, 2025 | 614 IJ | $71k |
| Highfield Nursing and Rehabilitation 6590 Tryon Road, Cary, NC 27518 CCN 345403 | 120 | Mar 26, 2026 | 534 IJ14 open | $176k |
| Clay County Health and Rehabilitation 86 Valley Hideaway Drive, Hayesville, NC 28904 CCN 345433 | 90 | May 1, 2026 | 267 open | — |
| Wellington Rehabilitation and Healthcare 1000 Tandal Place, Knightdale, NC 27545 CCN 345436 | 80 | Nov 18, 2025 | 371 IJ | $16k |