Clapps Nursing Center Inc — nursing home in Pleasant Garden, NC

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 118 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 106.2 CMS, MDS-derived
CMS Certification Number: 345024
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Oct 1, 1976
Ownership type: For profit - Individual
Operator (legal business name): Clapp's Nursing Center, Inc
CMS chain: Not part of a CMS-reported chain
Phone: (336) 674-2252
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

6

latest Sep 25, 2025

Citations

8

0 health · 8 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D6	E1	F1
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 345024
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 118
First approved: Oct 1, 1976
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for North Carolina.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Sep 25, 2025	Health	Health Standard	0	No citations	—	Open →
Jun 26, 2024	Fire safety	Fire Safety Standard	8	Potential harm	—	Open →
Jun 26, 2024	Health	Health Standard	0	No citations	—	Open →
May 24, 2023	Fire safety	Fire Safety Standard	0	No citations	—	Open →
May 24, 2023	Health	Health Standard	0	No citations	—	Open →
Mar 31, 2022	Fire safety	Fire Safety Standard	0	No citations	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D6	E1	F1
Minimal	A·	B·	C·

By concept

Environment & life safety8

Date	Tag	Deficiency	Scope / severity	Correction
Jun 26, 2024	K-0211	Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Sep 23, 2024
Jun 26, 2024	K-0281	Install proper backup exit lighting. Egress Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 23, 2024
Jun 26, 2024	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Sep 23, 2024
Jun 26, 2024	K-0351	Install an approved automatic sprinkler system. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Sep 23, 2024
Jun 26, 2024	K-0511	Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Sep 23, 2024
Jun 26, 2024	K-0521	Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Sep 23, 2024
Jun 26, 2024	K-0700	Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. Miscellaneous Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Sep 23, 2024
Jun 26, 2024	K-0914	Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Sep 23, 2024

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3

Health inspectionsstate 2.9

Staffingstate 2.7

Quality measuresstate 3.5

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.73

State avg 3.87US avg 3.90

Registered nurse (RN)0.33

State avg 0.62US avg 0.69

Licensed practical nurse0.85

State avg 0.88US avg 0.86

Nurse aide2.55

State avg 2.37US avg 2.35

Weekend total nurse3.40

State avg 3.40US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.17 (case-mix index 1.25).

Staff turnover

Total nursing staff turnover45.9%

State avg 48.7%US avg 45.3%

Registered nurse turnover20.0%

State avg 45.7%US avg 42.5%

Administrators who left0

State avg 1US avg 1

Health survey score

Cycle 1 standard survey: Sep 25, 2025
Cycle 1 health score: 0
Total weighted score: 0

Operating entity

Clapp's Nursing Center, Inc

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Not part of a CMS-reported chain.

Ownership disclosures

Disclosures

9

Organizations

1

Individuals

7

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Clapp Health Care LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Aug 31, 2023
Danielle Hollowell	Individual	Direct owner	DIRECT OWNERSHIP INTEREST	not provided	Aug 31, 2023
Matthew Hollowell	Individual	Direct owner	DIRECT OWNERSHIP INTEREST	not provided	Aug 31, 2023

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Clapp Health Care LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Aug 31, 2023
Danielle Hollowell	Individual	Direct owner	DIRECT OWNERSHIP INTEREST	not provided	Aug 31, 2023
Matthew Hollowell	Individual	Direct owner	DIRECT OWNERSHIP INTEREST	not provided	Aug 31, 2023
Matthew Hollowell	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Aug 31, 2023
Danielle Hollowell	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Aug 31, 2023
Matthew Hollowell	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Aug 31, 2023
Clapp Health Care LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Aug 31, 2023
Danielle Hollowell	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Aug 31, 2023
Matthew Hollowell	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Aug 31, 2023

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 5229 Appomattox Road, Pleasant Garden, NC 27313
ZIP: 27313
County: Guilford County FIPS 37081
State: North Carolina
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Greenhaven Health and Rehabilitation Center 801 Greenhaven Drive, Greensboro, NC 27406 CCN 345132Abuse icon	8.9 km	120	Sep 4, 2025	402 IJ3 harm1 open	$123k
Guilford Health Care Center 2041 Willow Road, Greensboro, NC 27406 CCN 345460	9.1 km	110	Mar 18, 2026	38	—
Maple Grove Health and Rehabilitation Center 308 West Meadowview Road, Greensboro, NC 27406 CCN 345448	9.7 km	210	Aug 6, 2026	311 harm1 open	$50k
Kindred Hospital East Greensboro 2401 South Side Boulevard, Greensboro, NC 27406 CCN 345273	10.2 km	23	Dec 19, 2025	142 open	—
Adams Farm Living & Rehabilitation 5100 Mackay Road, Jamestown, NC 27282 CCN 345535	14.2 km	120	Dec 5, 2025	123 harm	$24k
Whitestone a Masonic and Eastern Star Community 700 South Holden Road, Greensboro, NC 27407 CCN 345506	14.3 km	60	May 20, 2026	171 harm1 open	$25k
Linden Place Center for Nursing and Rehabilitation 1201 Carolina Street, Greensboro, NC 27401 CCN 345014	14.8 km	105	Jan 10, 2026	531 harm4 open	—
Heartland Living & Rehab at the Moses H Cone Memor 1131 North Church Street, Greensboro, NC 27401 CCN 345391	15 km	107	Apr 30, 2026	23	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	345024	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	345024	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 345024

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction