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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D7 | E· | F· |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Jun 26, 2026 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Jun 26, 2026 | Health | Health Standard | 0 | No citations | — | Open → |
| May 15, 2025 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| May 15, 2025 | Health | Health Standard | 4 | Potential harm | — | Open → |
| May 7, 2024 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| May 7, 2024 | Health | Health Standard | 3 | Potential harm | — | Open → |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D7 | E· | F· |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| May 15, 2025 | F-0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 5, 2025 | |
| May 15, 2025 | F-0699 | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 18, 2025 | |
| May 15, 2025 | F-0756 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
183 facilities in 18 states. CMS chain ID 237.
Chain average overall rating (CMS): 2.4
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Harborside New Hampshire Limited Partnership | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | May 1, 2019 |
| Fc-Gen Operations Investment LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Gen Operations I LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Gen Operations II LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Genesis Healthcare Inc | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Genesis Healthcare LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Genesis Holdings LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Harborside Healthcare LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Harborside Toledo Business LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Sun Healthcare Group Inc | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Sunbridge Healthcare LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Arnold Whitman | Individual | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Harborside New Hampshire Limited Partnership | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | May 1, 2019 |
| Fc-Gen Operations Investment LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Gen Operations I LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Gen Operations II LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Rochester Manor 40 Whitehall Road, Rochester, NH 03867 CCN 305024 | 108 | Jun 11, 2026 | 22 | — | |
| Hackett Hill Healthcare Center 191 Hackett Hill Road, Manchester, NH 03102 CCN 305038 | 70 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Vernon Green Nursing Home 61 Greenway Drive, Vernon, VT 05354 CCN 475008Abuse icon | 10.1 km | 60 | Jun 4, 2026 | 461 IJ2 harm1 open | $88k | |
| Pine Heights at Brattleboro Center for Nursing & R 187 Oak Grove Avenue, Brattleboro, VT 05301 CCN 475023 | 17 km | 80 | Jun 23, 2026 | 171 open | — | |
| Thompson House Nursing Home 80 Maple Street, Brattleboro, VT 05301 CCN 475050SFF Candidate | 17.4 km | 43 | Mar 18, 2026 | 73 IJ | $112k | |
| Poet's Seat Healthcare Center 359 High Street, Greenfield, MA 01301 CCN 225360 | 24 km | 63 | May 28, 2025 | 503 harm | $5,541 |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 305065 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 305065 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| D · Potential harm Isolated |
| Corrected Jun 10, 2025 |
| May 15, 2025 | F-0825 | Provide or get specialized rehabilitative services as required for a resident. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 19, 2025 |
| May 7, 2024 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 7, 2024 |
| May 7, 2024 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Jun 5, 2024 |
| May 7, 2024 | F-0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 21, 2024 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.26 (case-mix index 1.49).
| not provided |
| May 1, 2019 |
| Genesis Healthcare Inc | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Genesis Healthcare LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Genesis Holdings LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Harborside Healthcare LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Harborside Toledo Business LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Sun Healthcare Group Inc | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Sunbridge Healthcare LLC | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Arnold Whitman | Individual | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not provided | May 1, 2019 |
| Michael Berg | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Jan 1, 2019 |
| Steven Fishman | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Jan 1, 2019 |
| Arnold Whitman | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Jan 1, 2019 |
| Haris Bilal | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 1, 2023 |
| Gail Cushing | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 1, 2012 |
| Diane Morris | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 27, 2023 |
| Michael Berg | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | May 1, 2019 |
| Laura Bridgeford | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jun 1, 2024 |
| Avi Mendelson | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jun 1, 2024 |
| Haris Bilal | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 1, 2023 |
| Gail Cushing | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Dec 1, 2012 |
| Diane Morris | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Dec 27, 2023 |
| Apr 24, 2026 |
161 harm |
| $8,278 |
| Laconia Rehabilitation Center 175 Blueberry Lane, Laconia, NH 03246 CCN 305040 | 120 | Jul 1, 2026 | 331 harm | $7,901 |
| Elm Wood Center at Claremont 290 Hanover Street, Claremont, NH 03743 CCN 305041 | 68 | Sep 11, 2025 | 41 | — |
| Lebanon Center, Genesis Healthcare 24 Old Etna Road, Lebanon, NH 03766 CCN 305050SFF | 110 | Not rated | Oct 6, 2025 | 431 IJ1 open | $73k |
| Keene Center, Genesis Healthcare 677 Court Street, Keene, NH 03431 CCN 305051 | 106 | May 14, 2026 | 14 | — |
| Ridgewood Center, Genesis Healthcare 25 Ridgewood Road, Bedford, NH 03110 CCN 305052 | 150 | Feb 11, 2026 | 141 IJ | $16k |
| Oceanside Skilled Nursing and Rehabilitation 22 Tuck Road, Hampton, NH 03842 CCN 305055 | 117 | Jan 29, 2026 | 291 IJ | $15k |