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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D37 | E10 | F3 |
| Minimal | A· | B2 | C1 |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Nov 18, 2025 | Health | Health Complaint | 3 | Potential harm | — | Open → |
| Apr 3, 2025 | Fire safety | Fire Safety Standard | 4 | Potential harm | — | Open → |
| Apr 3, 2025 | Health | Health Standard | 16 | Potential harm | — | Open → |
| Mar 26, 2025 | Health | Health Complaint | 3 | Potential harm | — | Open → |
| Feb 5, 2024 | Fire safety | Fire Safety Standard | 3 | Potential harm | — | Open → |
| Feb 5, 2024 | Health | Health Standard | 7 | Potential harm | — | Open → |
| Aug 4, 2022 | Fire safety | Fire Safety Standard | 7 | Potential harm | — | Open → |
| Aug 4, 2022 | Health | Health Standard | 10 | Potential harm | — | Open → |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D37 | E10 | F3 |
| Minimal | A· | B2 | C1 |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Nov 18, 2025 | F-0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Dec 16, 2025 | Complaint |
| Nov 18, 2025 | F-0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Past non-compliance Sep 17, 2025 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
14 facilities in 1 states. CMS chain ID 603.
Chain average overall rating (CMS): 2.9
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Integritus Healthcare Inc | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | Sep 1, 2022 |
| Integritus Healthcare Management Services Inc | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | Feb 1, 2022 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Integritus Healthcare Inc | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | Sep 1, 2022 |
| Integritus Healthcare Management Services Inc | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | Feb 1, 2022 |
| Integritus Healthcare Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Feb 1, 2022 |
| Integritus Healthcare Management Services Inc | Organization | Operational / managerial control |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Pilgrim Rehabilitation & Skilled Nursing Center 96 Forest Street, Peabody, MA 01960 CCN 225048 | 152 | Jan 29, 2026 | 22 | — | |
| Fairview Commons Nursing & Rehabilitation Center Christian Hill Road, Great Barrington, MA 01230 CCN 225250 | 146 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Massachusetts Veterans Home at Holyoke 110 Cherry Street, Holyoke, MA 01040 CCN 225786 | 1.1 km | 128 | Jun 9, 2026 | 9 | — | |
| Care One at Holyoke 260 Easthampton Road, Holyoke, MA 01040 CCN 225236 | 1.9 km | 164 | Sep 17, 2025 | 17 | — | |
| Regalcare at Holyoke 282 Cabot Street, Holyoke, MA 01040 CCN 225232 | 2 km | 102 | Jun 25, 2025 | 552 harm | — | |
| Renaissance Manor on Cabot 279 Cabot Street, Holyoke, MA 01040 CCN 225352 | 2.2 km | 61 | Sep 22, 2025 | 28 | — | |
| Mission Care at Holyoke 35 Holy Family Road, Holyoke, MA 01040 CCN 225480Abuse icon | 3.7 km | 125 | Jul 28, 2026 | 562 IJ2 harm | $27k | |
| Mont Marie Rehabilitation & Healthcare Center 36 Lower Westfield Road, Holyoke, MA 01040 CCN 225556 | 4.2 km | 84 | May 18, 2026 | 281 harm | $8,278 | |
| Mary's Meadow at Providence Place 12 Gamelin Street, Holyoke, MA 01040 CCN 225738 | 5.3 km | 40 | May 14, 2026 | 6 | — | |
| South Hadley Rehabilitation and Nursing Center 573 Granby Rd, South Hadley, MA 01075 CCN 225757 | 5.4 km | 132 | Jul 22, 2026 | 77 | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 225269 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 225269 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Nov 18, 2025 | F-0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Dec 16, 2025 | Complaint |
| Apr 3, 2025 | K-0351 | Install an approved automatic sprinkler system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 16, 2025 |
| Apr 3, 2025 | K-0372 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 16, 2025 |
| Apr 3, 2025 | K-0711 | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 16, 2025 |
| Apr 3, 2025 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 16, 2025 |
| Apr 3, 2025 | F-0558 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0692 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Administration & records | D · Potential harm Isolated | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Resident rights & abuse/neglect | B · Minimal Pattern | Corrected May 18, 2025 |
| Apr 3, 2025 | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care | B · Minimal Pattern | Corrected May 18, 2025 |
| Mar 26, 2025 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 1, 2025 | Complaint |
| Mar 26, 2025 | F-0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Administration & records | D · Potential harm Isolated | Corrected May 1, 2025 | Complaint |
| Mar 26, 2025 | F-0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 1, 2025 | Complaint |
| Feb 5, 2024 | K-0291 | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Mar 31, 2024 |
| Feb 5, 2024 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Mar 31, 2024 |
| Feb 5, 2024 | K-0712 | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Mar 31, 2024 |
| Feb 5, 2024 | F-0685 | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Mar 21, 2024 |
| Feb 5, 2024 | F-0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Mar 21, 2024 |
| Feb 5, 2024 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Mar 21, 2024 |
| Feb 5, 2024 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Mar 21, 2024 |
| Feb 5, 2024 | F-0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Mar 21, 2024 |
| Feb 5, 2024 | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care | C · Minimal Widespread | Corrected Mar 21, 2024 |
| Aug 4, 2022 | E-0041 | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Emergency preparedness | F · Potential harm Widespread | Corrected Sep 22, 2022 |
| Aug 4, 2022 | K-0211 | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 22, 2022 |
| Aug 4, 2022 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 22, 2022 |
| Aug 4, 2022 | K-0374 | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 22, 2022 |
| Aug 4, 2022 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Sep 22, 2022 |
| Aug 4, 2022 | K-0712 | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 22, 2022 |
| Aug 4, 2022 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Sep 22, 2022 |
| Aug 4, 2022 | F-0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Sep 8, 2022 |
| Aug 4, 2022 | F-0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Sep 8, 2022 |
| Aug 4, 2022 | F-0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Sep 8, 2022 |
| Aug 4, 2022 | F-0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Sep 8, 2022 |
| Aug 4, 2022 | F-0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Sep 8, 2022 |
| Aug 4, 2022 | F-0760 | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Sep 8, 2022 |
| Aug 4, 2022 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Sep 8, 2022 |
| Aug 4, 2022 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | E · Potential harm Pattern | Corrected Sep 8, 2022 |
| Aug 4, 2022 | F-0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Sep 8, 2022 |
| Aug 4, 2022 | F-0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 8, 2022 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.11 (case-mix index 1.34).
| OPERATIONAL/MANAGERIAL CONTROL |
| not provided |
| Feb 1, 2022 |
| Fahim Kazi | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Feb 1, 2022 |
| Dane Walton | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Feb 1, 2022 |
| William Jones | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | May 12, 2017 |
| Marcie Jo Gingras | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Dec 31, 2021 |
| William Jones | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | May 12, 2017 |
| Integritus Healthcare Inc | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Feb 27, 2025 |
| Integritus Healthcare Management Services Inc | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Feb 27, 2025 |
| Marcie Jo Gingras | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Feb 1, 2022 |
| William Jones | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Feb 1, 2022 |
| Fahim Kazi | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Feb 1, 2022 |
| Dane Walton | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Feb 1, 2022 |
| Aug 4, 2026 |
482 harm |
| $74k |
| Charlene Manor Extended Care Facility 130 Colrain Road, Greenfield, MA 01301 CCN 225304 | 123 | Feb 26, 2026 | 522 harm | $108k |
| Mt Greylock Extended Care Facility 1000 North Street, Pittsfield, MA 01201 CCN 225306 | 100 | Jun 10, 2025 | 13 | — |
| East Longmeadow Skilled Nursing Center 305 Maple Street, East Longmeadow, MA 01028 CCN 225331 | 131 | Jul 22, 2025 | 35 | — |
| Williamstown Commons Nursing & Rehab 25 Adams Road, Williamstown, MA 01267 CCN 225341 | 180 | Mar 31, 2026 | 25 | — |
| North Adams Commons Nursing & Rehabilitation Cente 175 Franklin Street, North Adams, MA 01247 CCN 225342 | 119 | Dec 11, 2025 | 14 | — |
| Bourne Manor Extended Care Facility 146 Mac Arthur Boulevard, Bourne, MA 02532 CCN 225348 | 142 | May 11, 2026 | 462 IJ | — |