| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D38 | E7 | F1 |
| Minimal | A· | B2 | C2 |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Jul 1, 2026 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Jun 1, 2026 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Apr 11, 2025 | Fire safety | Fire Safety Standard | 3 | Potential harm | — | Open → |
| Apr 11, 2025 | Health | Health Standard | 11 | Potential harm | 1 | Open → |
| Dec 19, 2024 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Nov 19, 2024 | Health | Health Complaint | 2 | Potential harm | — | Open → |
| Apr 3, 2024 | Health | Health Complaint | 2 | Potential harm | — | Open → |
| Jun 27, 2023 | Fire safety | Fire Safety Standard | 5 | Potential harm | — | Open → |
| Jun 27, 2023 | Health | Health Standard | 9 | Potential harm | — | Open → |
| Jun 24, 2021 | Fire safety | Fire Safety Standard | 6 | Potential harm | — | Open → |
| Jun 24, 2021 | Health | Health Standard | 9 | Potential harm | — | Open → |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D38 | E7 | F1 |
| Minimal | A· | B2 | C2 |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Jul 1, 2026 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jul 2, 2026 | Complaint |
| Jun 1, 2026 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 18, 2026 | Complaint |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
12 facilities in 3 states. CMS chain ID 277.
Chain average overall rating (CMS): 3.1
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Creative Investment LLC | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 45% | Jan 25, 2019 |
| Silver Investment LLC | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 45% | Jan 25, 2019 |
| Batsheva Krausz | Individual | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 45% | Jan 25, 2019 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Creative Investment LLC | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 45% | Jan 25, 2019 |
| Silver Investment LLC | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 45% | Jan 25, 2019 |
| Batsheva Krausz | Individual | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 45% | Jan 25, 2019 |
| Christopher Wright | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jan 25, 2019 |
| Michael Landi | Individual |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Westside Care Center 349 Bidwell Street, Manchester, CT 06040 CCN 075252Abuse icon | 134 | Jun 22, 2026 | 77 | — | |
| Touchpoints at Bloomfield 140 Park Ave, Bloomfield, CT 06002 CCN 075264 | 146 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Trinity Hill Care Center 151 Hillside Ave, Hartford, CT 06106 CCN 075268 | 1.3 km | 134 | Jun 3, 2026 | 571 IJ | $59k | |
| Chelsea Place Care Center LLC 25 Lorraine St, Hartford, CT 06105 CCN 075299Abuse icon | 1.5 km | 216 | Aug 18, 2026 | 931 IJ12 open | — | |
| Avery Nursing Home/Noble Building 705 New Britain Ave, Hartford, CT 06106 CCN 075063 | 2.5 km | 194 | Oct 6, 2025 | 542 IJ3 harm | $70k | |
| West Hartford Health & Rehabilitation Center 130 Loomis Dr, West Hartford, CT 06107 CCN 075278 | 2.8 km | 160 | Aug 29, 2025 | 32 | — | |
| Saint Mary Home 2021 Albany Ave, West Hartford, CT 06117 CCN 075085 | 3.6 km | 256 | Aug 10, 2026 | 521 harm18 open | — | |
| Hebrew Center for Health and Rehabilitation 1 Abrahams Blvd, West Hartford, CT 06117 CCN 075109Abuse icon | 4.6 km | 257 | Jul 29, 2026 | 521 harm | $28k | |
| Riverside Health & Rehabilitation Center 745 Main St, East Hartford, CT 06108 CCN 075257Abuse icon | 5.6 km | 345 | Aug 6, 2026 | 464 harm | $46k | |
| Autumn Lake Healthcare at West Hartford 1 Emily Way, West Hartford, CT 06107 CCN 075407 | 5.6 km | 75 | May 11, 2026 | 821 open | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 075250 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 075250 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 075250 | county_fips County assigned by locating CMS coordinates in Census county boundaries (the CMS county name did not match the Census code list). | Inferred | Oct 1, 2026 | Nov 7, 2026 |
| Connecticut Nursing Facility Registry CT | 2451 | state_license, licensed_beds, licensee Linked to the CMS record by exact normalized street address in the same city (the roster has no ZIP) (the state roster does not publish the CCN). | Inferred | Apr 30, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Apr 11, 2025 | K-0363 | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 21, 2025 |
| Apr 11, 2025 | K-0741 | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 21, 2025 |
| Apr 11, 2025 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 21, 2025 |
| Apr 11, 2025 | F-0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected May 23, 2025 |
| Apr 11, 2025 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | No plan of correction |
| Apr 11, 2025 | F-0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 23, 2025 |
| Apr 11, 2025 | F-0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 23, 2025 |
| Apr 11, 2025 | F-0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected May 23, 2025 |
| Apr 11, 2025 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected May 23, 2025 |
| Apr 11, 2025 | F-0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 23, 2025 |
| Apr 11, 2025 | F-0926 | Have policies on smoking. Environmental Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 23, 2025 |
| Apr 11, 2025 | F-0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Resident rights & abuse/neglect | C · Minimal Widespread | Corrected May 23, 2025 |
| Apr 11, 2025 | F-0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident Rights Deficiencies · Resident rights & abuse/neglect | B · Minimal Pattern | Corrected May 23, 2025 |
| Apr 11, 2025 | F-0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care | B · Minimal Pattern | Corrected May 23, 2025 |
| Dec 19, 2024 | F-0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jan 21, 2025 | Complaint |
| Nov 19, 2024 | F-0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Dec 11, 2024 | Complaint |
| Nov 19, 2024 | F-0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Dec 11, 2024 | Complaint |
| Apr 3, 2024 | F-0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected May 15, 2024 | Complaint |
| Apr 3, 2024 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 15, 2024 | Complaint |
| Jun 27, 2023 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jul 28, 2023 |
| Jun 27, 2023 | K-0355 | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jul 28, 2023 |
| Jun 27, 2023 | K-0363 | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Jul 28, 2023 |
| Jun 27, 2023 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jul 28, 2023 |
| Jun 27, 2023 | K-0919 | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jun 7, 2024 |
| Jun 27, 2023 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Aug 12, 2023 |
| Jun 27, 2023 | F-0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Aug 12, 2023 |
| Jun 27, 2023 | F-0610 | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Aug 12, 2023 |
| Jun 27, 2023 | F-0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Aug 12, 2023 |
| Jun 27, 2023 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Aug 12, 2023 |
| Jun 27, 2023 | F-0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Aug 12, 2023 |
| Jun 27, 2023 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Aug 12, 2023 |
| Jun 27, 2023 | F-0695 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Aug 12, 2023 |
| Jun 27, 2023 | F-0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Aug 12, 2023 |
| Jun 24, 2021 | K-0211 | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 10, 2021 |
| Jun 24, 2021 | K-0223 | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 10, 2021 |
| Jun 24, 2021 | K-0351 | Install an approved automatic sprinkler system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 10, 2021 |
| Jun 24, 2021 | K-0500 | Meet other general requirements that are deficient. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 10, 2021 |
| Jun 24, 2021 | K-0761 | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 10, 2021 |
| Jun 24, 2021 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 10, 2021 |
| Jun 24, 2021 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Aug 5, 2021 |
| Jun 24, 2021 | F-0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Aug 5, 2021 |
| Jun 24, 2021 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Aug 5, 2021 |
| Jun 24, 2021 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Aug 5, 2021 |
| Jun 24, 2021 | F-0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services Deficiencies · Staffing & supervision | D · Potential harm Isolated | Corrected Aug 5, 2021 |
| Jun 24, 2021 | F-0759 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Aug 5, 2021 |
| Jun 24, 2021 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Aug 5, 2021 |
| Jun 24, 2021 | F-0790 | Provide routine and 24-hour emergency dental care for each resident. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Aug 5, 2021 |
| Jun 24, 2021 | F-0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Infection prevention | C · Minimal Widespread | Corrected Sep 24, 2021 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.12 (case-mix index 1.37).
| Managing employee |
| W-2 MANAGING EMPLOYEE |
| not provided |
| Jan 25, 2019 |
| Jul 14, 2026 |
551 IJ1 harm |
| — |
| Trinity Hill Care Center 151 Hillside Ave, Hartford, CT 06106 CCN 075268 | 134 | Jun 3, 2026 | 571 IJ | $59k |
| Chelsea Place Care Center LLC 25 Lorraine St, Hartford, CT 06105 CCN 075299Abuse icon | 216 | Aug 18, 2026 | 931 IJ12 open | — |
| Touchpoints at Manchester 333 Bidwell St, Manchester, CT 06040 CCN 075314 | 127 | Jul 30, 2026 | 485 open | — |
| Silver Springs Care Center 33 Roy St, Meriden, CT 06450 CCN 075337Abuse icon | 158 | Aug 31, 2026 | 672 harm21 open | $24k |
| Fresh River Healthcare 96 Prospect Hill Rd, East Windsor, CT 06088 CCN 075359 | 134 | Aug 13, 2025 | 47 | — |
| Touchpoints at Chestnut 171 Main St, East Windsor, CT 06088 CCN 075436 | 57 | Aug 18, 2025 | 47 | — |