Complete Care at Middlebury — nursing home in Middlebury, CT

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 58 CMS-certified beds (not state-licensed beds)
Licensed beds: 58 state-licensed beds · Connecticut Department of Public Health / Office of Policy and Management
State license: 2483 active
Average residents per day: 54.1 CMS, MDS-derived
CMS Certification Number: 075146
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Jan 1, 1967
Ownership type: For profit - Corporation
Operator (legal business name): Complete Care at Middlebury LLC
CMS chain: Complete Care 85 facilities
Phone: (203) 758-2471
Resident & family council: Both
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Sep 19, 2025

Citations

18

14 health · 4 fire

Harm or worse

1

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D13	E1	F1
Minimal	A·	B2	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

1

$8,278

Payment denials

0

Latest

Sep 19, 2025

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 075146
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 58
First approved: Jan 1, 1967
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

Authority: Connecticut Department of Public Health / Office of Policy and Management
License number: 2483
State facility ID: 2483
License type: Chronic and convalescent nursing home (CCNH)
License status: active
Licensed beds: 58
Link to CMS record: Linked by exact street address + city Inferred
As of: Dec 31, 2025
Evidence: Inferred source ↗

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Sep 19, 2025	Health	Health Complaint	1	Actual harm	—	Open →
Jun 20, 2025	Fire safety	Fire Safety Standard	3	Potential harm	—	Open →
Jun 20, 2025	Health	Health Standard	0	No citations	—	Open →
Sep 25, 2023	Fire safety	Fire Safety Standard	1	Potential harm	—	Open →
Sep 25, 2023	Health	Health Standard	10	Potential harm	—	Open →
Sep 15, 2021	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Sep 15, 2021	Health	Health Standard	3	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

Date	Type	Amount	Payment denial	Record
Sep 19, 2025	Civil money penalty (fine)	$8,278	—	075146\|Fine\|139493

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D13	E1	F1
Minimal	A·	B2	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Sep 19, 2025	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	G · Actual harm Isolated	Past non-compliance	Complaint
Jun 20, 2025	K-0362	Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Aug 14, 2025
Jun 20, 2025	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Aug 14, 2025
Jun 20, 2025	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Aug 14, 2025
Sep 25, 2023	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Nov 2, 2023
Sep 25, 2023	F-0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Nov 27, 2023
Sep 25, 2023	F-0578	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Nov 27, 2023
Sep 25, 2023	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Nov 27, 2023
Sep 25, 2023	F-0756	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Nov 27, 2023
Sep 25, 2023	F-0757	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Nov 27, 2023
Sep 25, 2023	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Nov 27, 2023
Sep 25, 2023	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	F · Potential harm Widespread	Corrected Nov 27, 2023
Sep 25, 2023	F-0883	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Nov 27, 2023
Sep 25, 2023	F-0730	Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Staffing & supervision	B · Minimal Pattern	Corrected Nov 27, 2023
Sep 25, 2023	F-0838	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Administration & records	B · Minimal Pattern	Corrected Nov 27, 2023
Sep 15, 2021	F-0584	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Nov 23, 2021
Sep 15, 2021	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Nov 23, 2021
Sep 15, 2021	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Nov 23, 2021

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3

Health inspectionsstate 2.7

Staffingstate 3.1

Quality measuresstate 3.7

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing4.04

State avg 3.90US avg 3.90

Registered nurse (RN)0.77

State avg 0.71US avg 0.69

Licensed practical nurse0.92

State avg 0.87US avg 0.86

Nurse aide2.34

State avg 2.33US avg 2.35

Weekend total nurse3.53

State avg 3.48US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.77 (case-mix index 1.50).

Staff turnover

Total nursing staff turnover40.6%

State avg 37.3%US avg 45.3%

Registered nurse turnover68.8%

State avg 38.0%US avg 42.5%

Administrators who left0

State avg 1US avg 1

Health survey score

Cycle 1 standard survey: Jun 20, 2025
Cycle 1 health score: 0
Total weighted score: 17

Operating entity

Complete Care at Middlebury LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Complete Care

85 facilities in 8 states. CMS chain ID 157.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 3.3

Ownership disclosures

Disclosures

33

Organizations

8

Individuals

20

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
PC Middlebury Opco LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Oct 10, 2023
PC Middlebury Topco LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Peace Capital Holdings II LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Sms 2021 Trust	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Des Capital LLC	Organization	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Jrk Investments LLC	Organization	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Jacob Klugman	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Shalom Stein	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Daniel Sternbuch	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
PC Middlebury Opco LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Oct 10, 2023
PC Middlebury Topco LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Peace Capital Holdings II LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Sms 2021 Trust	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Des Capital LLC	Organization	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Jrk Investments LLC	Organization	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Jacob Klugman	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Shalom Stein	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Daniel Sternbuch	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Oct 10, 2023
Kristin Lagana	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Oct 10, 2023
Shalom Stein	Individual	Operational / managerial control	MANAGING CONTROL - GOVERNING BODY	not provided	Oct 10, 2023
Adedayo Adetola	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Feb 14, 2025
Robert Hoch	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 10, 2023
Peter Knights	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 10, 2023
Kristin Lagana	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 10, 2023
Marnie Tetreault	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 10, 2023
Shalom Stein	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Oct 10, 2023
Shalom Stein	Individual	Trustee	TRUSTEE OF THE SNF	not provided	Oct 10, 2023
Des Capital LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Oct 10, 2023
Jrk Investments LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Oct 10, 2023
Middlebury Propco LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Oct 10, 2023
PC Middlebury Propco LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Oct 10, 2023
PC Middlebury Topco LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Oct 10, 2023
Peace Capital Holdings II LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Oct 10, 2023
Sms 2021 Trust	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Oct 10, 2023
Adedayo Adetola	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Feb 14, 2025
Jennifer Cisowski	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Oct 10, 2023
Robert Hoch	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Oct 10, 2023
Jacob Klugman	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Oct 10, 2023
Peter Knights	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Oct 10, 2023
Kristin Lagana	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Oct 10, 2023
Daniel Sternbuch	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Oct 10, 2023
Marnie Tetreault	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Oct 10, 2023

Same chain in Connecticut

All 84 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Complete Care at Fox Hill 1253 Hartford Tpke, Vernon, CT 06066 CCN 075183	120	Mar 3, 2026	621 IJ	$17k
Complete Care at Meriden 845 Paddock Ave, Meriden, CT 06450 CCN 075192	115	Aug 18, 2026	621 IJ	$8,827
Complete Care at Kimberly Hall-South 1 Emerson Drive, Windsor, CT 06095 CCN 075237	180	Jul 7, 2026	471 IJ3 open	$15k
Complete Care at Glendale 4 Hazel Ave, Naugatuck, CT 06770 CCN 075240	120	Feb 3, 2026	391 IJ	—
Complete Care at Harrington Court 59 Harrington Ct, Colchester, CT 06415 CCN 075253	130	Jul 14, 2026	581 IJ1 harm	$17k
Complete Care at Groton Regency 1145 Poquonnock Rd, Groton, CT 06340 CCN 075270	162	Jan 29, 2026	43	—
Complete Care at Kimberly Hall North 1 Emerson Dr, Windsor, CT 06095 CCN 075279Abuse icon	150	Jul 17, 2026	592 IJ3 harm	$13k

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 778 Middlebury Rd, Middlebury, CT 06762
ZIP: 06762
County: New Haven County FIPS 09009
Assigned by point in polygon Inferred
State: Connecticut
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Apple Rehab Watertown 35 Bunker Hill Rd, Watertown, CT 06795 CCN 075181	4.6 km	110	Mar 27, 2026	511 harm	$25k
Waterbury Center for Nursing & Rehabilitation LLC 177 Whitewood Road, Waterbury, CT 06708 CCN 075219	5.2 km	120	Jul 9, 2026	711 IJ1 harm	$83k
Lutheran Home of Southbury Inc 990 North Main Street, Southbury, CT 06488 CCN 075371	8.8 km	120	Jul 16, 2026	581 IJ	—
Autumn Lake Healthcare at Bucks Hill 2817 North Main Street, Waterbury, CT 06704 CCN 075418	9.6 km	90	Jun 17, 2026	42	—
Complete Care at Glendale 4 Hazel Ave, Naugatuck, CT 06770 CCN 075240	10.1 km	120	Feb 3, 2026	391 IJ	—
Beacon Brook Center for Health & Rehabilitation 89 Weid Drive, Naugatuck, CT 06770 CCN 075390	10.3 km	126	Feb 18, 2026	561 IJ1 harm	$17k
Pomperaug Woods Health Center 80 Heritage Rd, Southbury, CT 06488 CCN 075318Abuse icon	10.7 km	37	May 20, 2026	382 harm	$21k
Cheshire House Health Care Facility & Rehab Center 3396 E Main Street, Waterbury, CT 06705 CCN 075373	11.6 km	75	Mar 3, 2026	68	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	075146	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	075146	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	075146	county_fips County assigned by locating CMS coordinates in Census county boundaries (the CMS county name did not match the Census code list).	Inferred	Oct 1, 2026	Nov 7, 2026
Connecticut Nursing Facility Registry CT	2483	state_license, licensed_beds, licensee Linked to the CMS record by exact normalized street address in the same city (the roster has no ZIP) (the state roster does not publish the CCN).	Inferred	Apr 30, 2026	Nov 7, 2026

Record-level source links for CCN 075146

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction