The Arbour at Westminster Manor — nursing home in Austin, TX

Facility type: Skilled nursing facility · Medicare only
CMS provider type: Medicare · part of a continuing care retirement community (CCRC)
Certified beds: 90 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 80.6 CMS, MDS-derived
CMS Certification Number: 676099
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Apr 26, 2006
Ownership type: Non profit - Corporation
Operator (legal business name): Westminster Manor
CMS chain: Life Care Services 43 facilities
Phone: (512) 454-4711
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Dec 3, 2025

Citations

14

8 health · 6 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D8	E3	F3
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

1

$18,905

Payment denials

0

Latest

Sep 25, 2024

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 676099
Program: Medicare
Medicare (SNF): Certified
Medicaid (NF): No
Certified beds: 90
First approved: Apr 26, 2006
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Texas.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Dec 3, 2025	Fire safety	Fire Safety Standard	2	Potential harm	—	Open →
Dec 3, 2025	Health	Health Standard	2	Potential harm	—	Open →
Sep 25, 2024	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Sep 25, 2024	Health	Health Complaint, Health Standard	3	Potential harm	—	Open →
Mar 14, 2024	Health	Infection Control	0	No citations	—	Open →
Jul 21, 2023	Fire safety	Fire Safety Standard	4	Potential harm	—	Open →
Jul 21, 2023	Health	Health Standard	3	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

Date	Type	Amount	Payment denial	Record
Sep 25, 2024	Civil money penalty (fine)	$18,905	—	676099\|Fine\|113236

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D8	E3	F3
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Dec 3, 2025	K-0324	Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jan 15, 2026
Dec 3, 2025	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jan 15, 2026
Dec 3, 2025	F-0641	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jan 15, 2026
Dec 3, 2025	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Jan 15, 2026
Sep 25, 2024	F-0558	Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Oct 23, 2024
Sep 25, 2024	F-0600	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Oct 23, 2024	Complaint
Sep 25, 2024	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Oct 23, 2024
Jul 21, 2023	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Sep 2, 2023
Jul 21, 2023	K-0761	To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Sep 2, 2023
Jul 21, 2023	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Sep 2, 2023
Jul 21, 2023	K-0923	Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 2, 2023
Jul 21, 2023	F-0636	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 15, 2023
Jul 21, 2023	F-0641	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 15, 2023
Jul 21, 2023	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected Sep 15, 2023

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 2.8

Health inspectionsstate 2.8

Staffingstate 1.9

Quality measuresstate 3.8

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing4.96

State avg 3.42US avg 3.90

Registered nurse (RN)0.67

State avg 0.44US avg 0.69

Licensed practical nurse0.88

State avg 0.94US avg 0.86

Nurse aide3.41

State avg 2.03US avg 2.35

Weekend total nurse4.52

State avg 2.99US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 5.61 (case-mix index 1.24).

Staff turnover

Total nursing staff turnover31.9%

State avg 50.8%US avg 45.3%

Registered nurse turnover43.8%

State avg 49.8%US avg 42.5%

Administrators who left0

State avg 1US avg 1

Health survey score

Cycle 1 standard survey: Dec 3, 2025
Cycle 1 health score: 12
Total weighted score: 12
Infection-control citations: 0

Operating entity

Westminster Manor

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Life Care Services

43 facilities in 18 states. CMS chain ID 312.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 4.2

Ownership disclosures

Disclosures

28

Organizations

2

Individuals

25

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Westminster Manor	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Sep 6, 1973

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Westminster Manor	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Sep 6, 1973
Life Care Services LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 1, 1980
Charles Borst	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 25, 2009
Cassie Haley	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jul 22, 2019
Michael Krol	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Mar 20, 2023
Sarah Loyd	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 24, 2006
Alexandra Albright	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	May 28, 2020
Olin Ashley	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Feb 19, 2015
Cue Boykin	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2026
Julie Cripe	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2026
Michael Day	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2024
Diana Dinitto	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 1, 2015
Paul Hilgers	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 16, 2014
Richard Luevano	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	May 28, 2020
Charles Mcewan	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2026
John Mcghee	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2025
Anna Miller	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2022
David Redding	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2017
Stephen Scurlock	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 30, 2020
Lynn Sherman	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2026
Diane Williams	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2019
James Woodrick	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2022
James Woodworth	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 16, 2014
David Redding	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Dec 1, 2023
Diane Williams	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jan 1, 2025
Life Care Services LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jul 3, 2025
Cassie Haley	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Apr 10, 2025
Michael Krol	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Apr 7, 2025

Same chain in Texas

All 42 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Parkwood Village 2600 Parkview Ln, Bedford, TX 76022 CCN 675565	107	Aug 18, 2026	402 open	—
Signature Pointe 14655 Preston Rd, Dallas, TX 75254 CCN 675757	195	Apr 16, 2026	561 harm	$38k
Carillon Inc 1717 a Norfolk Ave, Lubbock, TX 79416 CCN 675997	100	Jun 17, 2026	271 IJ	$57k

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 4200 Jackson Ave, Austin, TX 78731
ZIP: 78731
County: Travis County FIPS 48453
State: Texas
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	CMS overall	Last inspection	Citations (window)	Fines
Coral Rehabilitation and Nursing of Austin 6909 Burnet Ln, Austin, TX 78757 CCN 455862SFFAbuse icon	3.7 km	157	Not rated	Jul 22, 2026	11418 IJ2 open	$308k
Heritage Park Rehabilitation and Skilled Nursing C 2806 Real St, Austin, TX 78722 CCN 455599	5.6 km	197		Feb 20, 2026	523 IJ2 harm1 open	$56k
Sage Park Austin 4401 Spicewood Springs Rd, Austin, TX 78759 CCN 675533	6.3 km	46		Jul 16, 2026	232 IJ	$15k
Brookdale Westlake Hills 1034 Liberty Park Dr, Austin, TX 78746 CCN 455866	6.4 km	90		Apr 9, 2026	414 IJ1 harm	$73k
Sedona Trace Health and Wellness Center 8324 Cameron Rd., Austin, TX 78754 CCN 676459	7.5 km	119		May 12, 2026	251 IJ	$11k
Barton Valley Rehabilitation and Healthcare Center 4501 Dudmar Dr, Austin, TX 78735 CCN 675596	10.2 km	126		Apr 16, 2026	31	—
Legend Oaks Healthcare and Rehabilitation - North 11020 Dessau Rd, Austin, TX 78754 CCN 676238	10.3 km	124		Apr 23, 2026	242 IJ	$28k
Gracy Woods Nursing Center 12021 Metric Blvd., Austin, TX 78758 CCN 675918	10.8 km	118		Jun 4, 2026	658 IJ	$182k

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	676099	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	676099	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 676099

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction