West Oaks Nursing & Rehabilitation — nursing home in Houston, TX

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 136 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 117.1 CMS, MDS-derived
CMS Certification Number: 675454
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Feb 24, 1995
Ownership type: For profit - Corporation
Operator (legal business name): West Wharton County Hospital District
CMS chain: Touchstone Communities 25 facilities
Phone: (281) 558-1166
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Jul 29, 2026

Citations

26

15 health · 11 fire

Harm or worse

1

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D9	E10	F6
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 675454
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 136
First approved: Feb 24, 1995
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Texas.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Jul 29, 2026	Health	Health Complaint	1	Potential harm	—	Open →
Mar 13, 2026	Fire safety	Fire Safety Standard	4	Potential harm	—	Open →
Mar 13, 2026	Health	Health Standard	5	Actual harm	—	Open →
Jan 16, 2025	Fire safety	Fire Safety Standard	3	Potential harm	—	Open →
Jan 16, 2025	Health	Health Standard	7	Potential harm	—	Open →
Nov 30, 2023	Fire safety	Fire Safety Standard	4	Potential harm	—	Open →
Nov 30, 2023	Health	Health Standard	2	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D9	E10	F6
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Jul 29, 2026	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Aug 14, 2026	Complaint
Mar 13, 2026	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	G · Actual harm Isolated	Corrected Mar 24, 2026
Mar 13, 2026	K-0355	Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Apr 3, 2026
Mar 13, 2026	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Apr 3, 2026
Mar 13, 2026	K-0372	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Apr 3, 2026
Mar 13, 2026	K-0511	Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Apr 3, 2026
Mar 13, 2026	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 24, 2026
Mar 13, 2026	F-0693	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 24, 2026
Mar 13, 2026	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Mar 24, 2026
Mar 13, 2026	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Mar 24, 2026
Jan 16, 2025	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Feb 14, 2025
Jan 16, 2025	K-0372	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Feb 14, 2025
Jan 16, 2025	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Feb 14, 2025
Jan 16, 2025	F-0558	Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Feb 28, 2025
Jan 16, 2025	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Feb 28, 2025
Jan 16, 2025	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Feb 28, 2025
Jan 16, 2025	F-0694	Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Feb 28, 2025
Jan 16, 2025	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Feb 28, 2025
Jan 16, 2025	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Feb 28, 2025
Jan 16, 2025	F-0803	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Feb 14, 2025
Nov 30, 2023	K-0222	Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Dec 19, 2023
Nov 30, 2023	K-0374	Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Dec 19, 2023
Nov 30, 2023	K-0712	Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Dec 19, 2023
Nov 30, 2023	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Dec 19, 2023
Nov 30, 2023	F-0759	Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Dec 22, 2023
Nov 30, 2023	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Dec 14, 2023

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 2.8

Health inspectionsstate 2.8

Staffingstate 1.9

Quality measuresstate 3.8

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.41

State avg 3.42US avg 3.90

Registered nurse (RN)0.39

State avg 0.44US avg 0.69

Licensed practical nurse0.88

State avg 0.94US avg 0.86

Nurse aide2.15

State avg 2.03US avg 2.35

Weekend total nurse2.93

State avg 2.99US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 2.93 (case-mix index 1.63).

Staff turnover

Total nursing staff turnover25.9%

State avg 50.8%US avg 45.3%

Registered nurse turnover0.0%

State avg 49.8%US avg 42.5%

Administrators who left0

State avg 1US avg 1

Health survey score

Cycle 1 standard survey: Mar 13, 2026
Cycle 1 health score: 44
Total weighted score: 43

Operating entity

West Wharton County Hospital District

CMS legal business name of the certified provider. Operates 101 facilities.

VerifiedLinked by exact legal name

CMS chain

Touchstone Communities

25 facilities in 1 states. CMS chain ID 521.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 2.8

Ownership disclosures

Disclosures

30

Organizations

10

Individuals

19

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Touchstone Strategies - West Oaks LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Apr 1, 2019
Christopher Boening	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 13, 2020
Leslie Campbell	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Apr 1, 2020
Lynnea Castillo	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Apr 1, 2019
Calandra Greene	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Feb 21, 2022
Sondra Hare	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Aug 26, 2019
Bryon Sehlke	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Apr 1, 2019
Cynthia Tanguilig-Robinson	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Sep 1, 2025
Darrell Zurovec	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Apr 1, 2019
Johnny Thompson	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Nov 1, 2023
International Bank of Commerce	Organization	Mortgage / security interest	5% OR GREATER SECURITY INTEREST	not provided	May 19, 2022
Aegis Therapies, Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Apr 1, 2019
Carvajal Pharmacy Ltc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Apr 1, 2019
Nutritious Lifestyles, Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Apr 1, 2019
Plante & Moran PLLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Apr 1, 2019
The Bryon and Rena Sehlke Living Trust	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jan 1, 2023
Touchstone Communities Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Apr 1, 2019
Touchstone Realty - West Oaks LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Apr 1, 2019
Touchstone Strategies - West Oaks LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jul 15, 2025
Trident Health Services Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Apr 1, 2019
Christopher Boening	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 13, 2020
Leslie Campbell	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Apr 1, 2020
Lynnea Castillo	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Apr 1, 2019
Ernest Fellbaum	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 29, 2019
Calandra Greene	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Feb 21, 2022
Sondra Hare	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Aug 26, 2019
Bryon Sehlke	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Apr 1, 2019
Stanley Studer	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 29, 2019
Cynthia Tanguilig-Robinson	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Sep 1, 2025
Darrell Zurovec	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Apr 1, 2019

Other facilities operated by West Wharton County Hospital District

All 100 →

Facility	Beds	Last inspection	Citations (window)	Fines
Buena Vida Nursing and Rehab-San Antonio 5027 Pecan Grove, San Antonio, TX 78222 CCN 455390SFF CandidateAbuse icon	222	Jul 24, 2026	595 IJ1 harm	$198k
Avir at Rose Trail 930 S Baxter, Tyler, TX 75701 CCN 455429SFF Candidate	172	Aug 14, 2026	639 IJ3 harm	$484k
Mesa Vista Inn Health Center 5756 North Knoll Drive, San Antonio, TX 78240 CCN 455444	144	Jul 2, 2026	531 IJ	$8,160
Avir at Petal Hill 900 S Baxter Ave, Tyler, TX 75701 CCN 455485Abuse icon	120	May 13, 2026	352 IJ	$26k
Sterling Hills Rehabilitation and Healthcare Cente 705 NE Georgia Ave, Sweetwater, TX 79556 CCN 455509	96	Mar 26, 2026	17	—
Amistad Nursing and Rehabilitation Center 200 Riverside Drive, Uvalde, TX 78801 CCN 455536	200	Aug 7, 2026	44	—
Mineral Wells Nursing & Rehabilitation 316 Southwest 25th Avenue, Mineral Wells, TX 76067 CCN 455570	109	Jun 24, 2026	19	—
Concho Health & Rehabilitation Center 613 Eaker St, Eden, TX 76837 CCN 455737	66	Aug 11, 2026	28	—

Same chain in Texas

All 24 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Rosewood Heights 5700 E Central Texas Expwy, Killeen, TX 76543 CCN 455503	64	Apr 17, 2026	193 IJ2 harm	$37k
La Frontera Nursing & Rehabilitation 7001 Mcpherson Rd., Laredo, TX 78041 CCN 675030	186	Aug 14, 2026	272 IJ	$32k
Hill Country Heights 810 Industrial Ave, Copperas Cove, TX 76522 CCN 675536	96	May 21, 2026	241 IJ	$12k
Del Rio Nursing and Rehabilitation Center 301 W. Martin Street, Del Rio, TX 78840 CCN 675677Abuse icon	60	Aug 6, 2026	411 IJ1 harm	$22k
The Heights at Medical Center 3935 Medical Drive, San Antonio, TX 78229 CCN 675890	134	Aug 15, 2025	633 IJ	$22k
Harker Heights Nursing & Rehabilitation 415 Indian Oaks Dr, Harker Heights, TX 76548 CCN 675909	199	Aug 26, 2026	613 IJ	$65k
Country Care Manor 2736 Fm 775, La Vernia, TX 78121 CCN 675947	91	Dec 17, 2025	16	$22k
Stone Oak Care Center 505 Madison Oak Drive, San Antonio, TX 78258 CCN 675968	152	Jun 4, 2026	421 IJ	$9,087

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 3625 Green Crest Dr, Houston, TX 77082
ZIP: 77082
County: Harris County FIPS 48201
State: Texas
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Park Manor of Westchase 11910 Richmond Ave, Houston, TX 77082 CCN 676059	0.3 km	125	Jun 13, 2026	332 IJ	$33k
Avir at Houston 2310 S Eldridge Pkwy., Houston, TX 77077 CCN 676066	3.5 km	148	Jul 10, 2026	546 IJ	$180k
Parkway Place 1321 Park Bayou Dr, Houston, TX 77077 CCN 675777	4.8 km	42	Jul 30, 2026	183 IJ	$46k
Continuing Care at Eagles Trace 14703 Eagle Vista Drive Bldg 601b, Houston, TX 77077 CCN 676336	5.1 km	44	Sep 18, 2025	222 IJ	$22k
West Houston Rehabilitation and Healthcare Center 13428 Bissonnet, Houston, TX 77083 CCN 676381Abuse icon	6.1 km	124	Aug 5, 2026	397 IJ	$205k
Focused Care at Beechnut 12777 Beechnut St, Houston, TX 77072 CCN 675000	6.2 km	146	Apr 17, 2026	3910 IJ	$90k
Solera at West Houston 2101 Greenhouse Road, Houston, TX 77084 CCN 676310	8.9 km	112	Aug 13, 2026	432 IJ1 harm	$87k
Focused Care at Westwood 8702 Course Drive, Houston, TX 77099 CCN 676116	10.1 km	125	Aug 12, 2026	42	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	675454	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	675454	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 675454

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction