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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D12 | E· | F4 |
| Minimal | A· | B· | C4 |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Dec 4, 2025 | Fire safety | Fire Safety Standard | 3 | Potential harm | — | Open → |
| Dec 4, 2025 | Health | Health Standard | 5 | Potential harm | — | Open → |
| Nov 8, 2024 | Fire safety | Fire Safety Standard | 5 | Potential harm | — | Open → |
| Nov 8, 2024 | Health | Health Standard | 3 | Potential harm | — | Open → |
| Nov 16, 2023 | Fire safety | Fire Safety Standard | 3 | Potential harm | — | Open → |
| Nov 16, 2023 | Health | Health Standard | 1 | Potential harm | — | Open → |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D12 | E· | F4 |
| Minimal | A· | B· | C4 |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Dec 4, 2025 | K-0912 | Have power receptacles that are properly grounded. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Jan 9, 2026 | |
| Dec 4, 2025 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Jan 7, 2026 | |
| Dec 4, 2025 | K-0920 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: — (case-mix index —).
CMS legal business name of the certified provider. Operates this facility only.
Not part of a CMS-reported chain.
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Redlands Community Hospital | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jun 30, 1995 |
| Michelle Mok | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Feb 1, 2015 |
| Shantharam Pai | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 1, 2022 |
| Todd Sexton | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jul 1, 2021 |
| Della Stange | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Apr 2, 2023 |
| Adam Thunell | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 12, 2026 |
| Joyce Volsch | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jun 13, 2022 |
| Karen Zirkle | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Sep 1, 2019 |
| Theodore Alejandre | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 1, 2018 |
| Richard Beemer | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 1, 2011 |
| Yolanda Contreras | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 1, 2010 |
| Willilam Emmerson | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jan 4, 2024 |
| William Hatfield | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 1, 2001 |
| Robert Hodges | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 1, 1997 |
| Klemens Huynh | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jan 1, 2022 |
| Walter Jones | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jan 4, 2024 |
| Jeffrey Martinez | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 1, 2021 |
| Gary Mcbride | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 6, 2023 |
| Sam Racadio | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 1, 2012 |
| Kathleen Salvesen | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 1, 2005 |
| Carol Snodgress | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 1, 2013 |
| Della Stange | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 2, 2023 |
| Alvin Umeda | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 1, 2006 |
| Neal Waner | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 1, 2017 |
| Stanley Weisser | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 1, 2002 |
| James Holmes | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jul 1, 1988 |
| Michelle Mok | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Feb 1, 2015 |
| Todd Sexton | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jul 1, 2021 |
| Della Stange | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jun 12, 2023 |
| Adam Thunell | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jan 12, 2026 |
| Joyce Volsch | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jun 13, 2022 |
| Karen Zirkle | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Sep 1, 2019 |
| Redlands Community Hospital | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Jun 30, 1995 |
| Michelle Mok | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Feb 1, 2015 |
| Shantharam Pai | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Oct 1, 2022 |
| Todd Sexton | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jul 1, 2021 |
| Della Stange | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Apr 2, 2023 |
| Adam Thunell | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 12, 2026 |
| Joyce Volsch | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jun 13, 2022 |
| Karen Zirkle | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Sep 1, 2019 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Redlands Healthcare Center 1620 W Fern Ave, Redlands, CA 92373 CCN 0550011 state class AA/A | 0 km | 78 | Apr 23, 2026 | 23 | — | |
| Madison Grove Post Acute 1618 Laurel Ave, Redlands, CA 92373 CCN 5553507 state class AA/A | 0.2 km | 243 | Mar 3, 2026 | 631 harm | $9,110 | |
| Brookside Healthcare Center 105 Terracina Blvd, Redlands, CA 92373 CCN 0563721 state class AA/A | 1.2 km | 97 | Aug 17, 2026 | 50 | — | |
| Plymouth Village 819 Salem Drive, Redlands, CA 92373 CCN 0559141 state class AA/A | 2.9 km | 48 | Aug 6, 2026 | 25 | — | |
| Asistencia Villa Healthcare Center 1875 Barton Rd, Redlands, CA 92373 CCN 5553795 state class AA/A | 3.1 km | 99 | Dec 18, 2025 | 501 harm | — | |
| Highland Care Center of Redlands 700 E Highland Ave, Redlands, CA 92374 CCN 0556501 state class AA/A | 3.8 km | 80 | Jun 11, 2026 | 72 | — | |
| Heritage Gardens Health Care Center 25271 Barton Rd, Loma Linda, CA 92354 CCN 0551831 state class AA/A | 4.8 km | 110 | Jul 2, 2026 | 68 | — | |
| Loma Linda Post Acute 25383 Cole Street, Loma Linda, CA 92354 CCN 0552992 state class AA/A | 4.9 km | 83 | Jun 25, 2026 | 46 | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 555642 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 555642 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
| California CDPH Licensed Facility Listing CA | 240001393 | state_license, licensed_beds, licensee Linked to the CMS record by exact CCN. | Verified | Oct 16, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety |
| D · Potential harm Isolated |
| Corrected Jan 13, 2026 |
| Dec 4, 2025 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 1, 2026 |
| Dec 4, 2025 | F-0732 | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Staffing & supervision | D · Potential harm Isolated | Corrected Jan 1, 2026 |
| Dec 4, 2025 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Jan 1, 2026 |
| Dec 4, 2025 | F-0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Administration & records | D · Potential harm Isolated | Corrected Jan 1, 2026 |
| Dec 4, 2025 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | F · Potential harm Widespread | Corrected Jan 1, 2026 |
| Nov 8, 2024 | K-0324 | Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Nov 26, 2024 |
| Nov 8, 2024 | K-0351 | Install an approved automatic sprinkler system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Nov 26, 2024 |
| Nov 8, 2024 | K-0363 | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Nov 26, 2024 |
| Nov 8, 2024 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Dec 2, 2024 |
| Nov 8, 2024 | F-0638 | Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Dec 2, 2024 |
| Nov 8, 2024 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Nov 22, 2024 |
| Nov 8, 2024 | K-0531 | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Environment & life safety | C · Minimal Widespread | Corrected Nov 26, 2024 |
| Nov 8, 2024 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | C · Minimal Widespread | Corrected Nov 26, 2024 |
| Nov 16, 2023 | K-0324 | Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Dec 18, 2023 |
| Nov 16, 2023 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | F · Potential harm Widespread | Corrected Dec 12, 2023 |
| Nov 16, 2023 | K-0346 | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Environment & life safety | C · Minimal Widespread | Corrected Dec 18, 2023 |
| Nov 16, 2023 | K-0354 | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Environment & life safety | C · Minimal Widespread | Corrected Dec 18, 2023 |