Willows Post Acute — nursing home in Willows, CA

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 79 CMS-certified beds (not state-licensed beds)
Licensed beds: 79 state-licensed beds · California Department of Public Health
State license: 230000054 active · licensee 320 NORTH CRAWFORD AVENUE OPERATIONS LLC
Average residents per day: 72.2 CMS, MDS-derived
CMS Certification Number: 555151
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Oct 1, 1982
Ownership type: For profit - Corporation
Operator (legal business name): 320 North Crawford Avenue Operations LLC
CMS chain: Genesis Healthcare 183 facilities
Phone: (530) 934-2834
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

State enforcement · CA (historical)

Historical

State actions

24

2003–2023

Class AA / A

3

no class AA

Since 2019

4

$187k final penalties

California CDPH state citations and administrative penalties, 1997 to early 2024 (archived dataset). Separate from federal CMS deficiencies.

Inspection record · CMS window

Verified

Inspections

9

latest Feb 20, 2026

Citations

36

20 health · 16 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D18	E13	F2
Minimal	A·	B·	C3

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 555151
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 79
First approved: Oct 1, 1982
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 16, 2026
Evidence: Verified

State license

Authority: California Department of Public Health (CDPH), Licensing & Certification
License number: 230000054
State facility ID: 230000044
License type: Skilled Nursing Facility
License status: active
Licensed beds: 79
Licensee: 320 NORTH CRAWFORD AVENUE OPERATIONS LLC · Limited Liability Company
Initially licensed: Jul 14, 1966
Current license: Jun 30, 2026 → Nov 6, 2026
Certification (per state): Licensed and Certified
Federal programs (per state): Medicare (and possibly Medicaid)
As of: Oct 16, 2026
Evidence: Verified source ↗

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Feb 20, 2026	Health	Health Complaint	1	Potential harm	—	Open →
Aug 14, 2025	Health	Health Complaint	1	Potential harm	—	Open →
Jul 30, 2025	Health	Health Complaint	1	Potential harm	—	Open →
Apr 3, 2025	Fire safety	Fire Safety Standard	6	Potential harm	—	Open →
Apr 3, 2025	Health	Health Standard	1	Potential harm	—	Open →
Apr 4, 2024	Fire safety	Fire Safety Standard	6	Potential harm	—	Open →
Apr 4, 2024	Health	Health Standard	12	Potential harm	—	Open →
Apr 7, 2022	Fire safety	Fire Safety Standard	4	Potential harm	—	Open →
Apr 7, 2022	Health	Health Standard	4	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

State citations & penalties · historical

State enforcement · California

California CDPH state citations and administrative penalties, 1997 to early 2024 (archived dataset). Separate from federal CMS deficiencies.

Issued	Class	Type	Category	Final amount	Flags	Record
Mar 1, 2023 violation Oct 1, 2020	AP NHPPD	Administrative Penalty AP - 3.2 Nursing-Hours-per-Patient-Day AP (HSC 1276.5)	DHPPD: 12 - 24 Days	$50,000	Closed	810018430
Nov 1, 2022 violation Aug 21, 2022	Class A	Citation Citation A (HSC 1424)	Patient Care	$25,000	Death relatedAppealed Open	230018079
Apr 13, 2021 violation Jul 1, 2019	AP NHPPD	Administrative Penalty AP - 3.2 Nursing-Hours-per-Patient-Day AP (HSC 1276.5)	DHPPD: 2 - 11 Days	$15,000	Closed	230016403
Mar 18, 2019 violation Apr 1, 2018	AP NHPPD	Administrative Penalty AP - 3.2 Nursing-Hours-per-Patient-Day AP (HSC 1276.5)	DHPPD: 2 - 11 Days	$15,000	Closed	230014870
Oct 22, 2018 violation Jul 15, 2018	Class A	Citation Citation A (HSC 1424)	Patient Care	$10,000	Death related Closed	230014450
Sep 13, 2017 violation Nov 4, 2015	AP NHPPD	Administrative Penalty AP - 3.2 Nursing-Hours-per-Patient-Day AP (HSC 1276.5)	DHPPD: 2 - 11 Days	$15,000	Closed	230013475
Sep 18, 2014 violation Mar 11, 2014	AP NHPPD	Administrative Penalty AP - 3.2 Nursing-Hours-per-Patient-Day AP (HSC 1276.5)	DHPPD: 2 - 11 Days	$15,000	Closed	230011002
Jan 28, 2014 violation Jun 5, 2013	Class B	Citation Citation B (HSC 1424)	Patient Rights	$2,000	Closed	230010118
Feb 14, 2013 violation Jul 11, 2011	AP NHPPD	Administrative Penalty AP - 3.2 Nursing-Hours-per-Patient-Day AP (HSC 1276.5)	DHPPD: 2 - 11 Days	$15,000	Appealed Closed	230009528
Oct 23, 2012 violation Jun 6, 2012	Class B	Citation Citation B (HSC 1424)	Patient Rights	$2,000	Closed	230009521
Sep 11, 2012 violation Jul 7, 2012	Class B	Citation Citation B (HSC 1424)	Other · FTR within 24 hrs.	$300	Closed	230009426
Oct 14, 2011 violation Sep 8, 2011	Class B	Citation Citation B (HSC 1424)	Patient Care	$1,000	Closed	230008635
Mar 9, 2011 violation Feb 11, 2010	Class B	Citation Citation B (HSC 1424)	Patient Care	$1,000	Closed	230008000
Sep 8, 2010 violation Jun 2, 2010	Class B	Citation Citation B (HSC 1424)	Patient Care	$1,000	Closed	230007552
Dec 29, 2009 violation Oct 21, 2009	Class B	Citation Citation B (HSC 1424)	Patient Care	$1,000	Closed	230006846
Jul 21, 2009 violation Jun 13, 2009	Class B	Citation Citation B (HSC 1424)	Patient Care	$1,000	Closed	230006403
May 13, 2009 violation Mar 21, 2009	Class B	Citation Citation B (HSC 1424)	Physical Environment	$1,000	Closed	230006175
May 9, 2008 violation Apr 7, 2008	Class B	Citation Citation B (HSC 1424)	Patient Care	$1,000	Closed	230004990
Dec 11, 2007 violation Apr 19, 2007	Class B	Citation Citation B (HSC 1424)	Patient Care	$1,000	Closed	230004489
Sep 19, 2006 violation Jun 24, 2006	Class B	Citation Citation B (HSC 1424)	Other	$1,000	Closed	230003348
Jan 17, 2006 violation Jan 21, 2005	Class B	Citation Citation B (HSC 1424)	Patient Care	$1,000	Closed	230001163
Aug 27, 2003 violation May 17, 2003	Class B	Citation Citation B (HSC 1424)	Other · ABUSE	$574 initial $1,000	Closed	230001045
Aug 27, 2003 violation Mar 8, 2003	Class B	Citation Citation B (HSC 1424)	Patient Rights	$574 initial $1,000	Appealed Closed	230001044
May 27, 2003 violation Oct 22, 2002	Class A	Citation Citation A (HSC 1424)	Patient Care	$11,477 initial $20,000	Appealed Closed	230001028

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D18	E13	F2
Minimal	A·	B·	C3

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Feb 20, 2026	F-0567	Honor the resident's right to manage his or her financial affairs. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 3, 2026	Complaint
Aug 14, 2025	F-0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Sep 10, 2025	Complaint
Jul 30, 2025	F-0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 31, 2025	Complaint
Apr 3, 2025	K-0222	Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Apr 18, 2025
Apr 3, 2025	K-0711	Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Apr 10, 2025
Apr 3, 2025	K-0919	Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Apr 25, 2025
Apr 3, 2025	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 25, 2025
Apr 3, 2025	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	C · Minimal Widespread	Corrected Apr 10, 2025
Apr 3, 2025	K-0712	Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety	C · Minimal Widespread	Corrected Apr 25, 2025
Apr 3, 2025	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	C · Minimal Widespread	Corrected Apr 25, 2025
Apr 4, 2024	E-0041	Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Emergency preparedness	F · Potential harm Widespread	Corrected May 1, 2024
Apr 4, 2024	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 1, 2024
Apr 4, 2024	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 1, 2024
Apr 4, 2024	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 1, 2024
Apr 4, 2024	K-0919	Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 1, 2024
Apr 4, 2024	K-0920	Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 1, 2024
Apr 4, 2024	F-0584	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Apr 28, 2024
Apr 4, 2024	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Apr 28, 2024
Apr 4, 2024	F-0685	Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Apr 28, 2024
Apr 4, 2024	F-0697	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Apr 28, 2024
Apr 4, 2024	F-0745	Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Apr 28, 2024
Apr 4, 2024	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Apr 28, 2024
Apr 4, 2024	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Apr 28, 2024
Apr 4, 2024	F-0791	Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Apr 28, 2024
Apr 4, 2024	F-0801	Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Apr 28, 2024
Apr 4, 2024	F-0803	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Apr 28, 2024
Apr 4, 2024	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Apr 28, 2024
Apr 4, 2024	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected Apr 28, 2024
Apr 7, 2022	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Apr 27, 2022
Apr 7, 2022	K-0355	Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Apr 27, 2022
Apr 7, 2022	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Apr 27, 2022
Apr 7, 2022	K-0923	Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Apr 27, 2022
Apr 7, 2022	F-0805	Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	D · Potential harm Isolated	Corrected Apr 26, 2022
Apr 7, 2022	F-0806	Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	D · Potential harm Isolated	Corrected Apr 26, 2022
Apr 7, 2022	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Apr 26, 2022
Apr 7, 2022	F-0867	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Administration & records	D · Potential harm Isolated	Corrected Apr 26, 2022

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.2

Health inspectionsstate 2.8

Staffingstate 3.3

Quality measuresstate 4.2

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.80

State avg 4.54US avg 3.90

Registered nurse (RN)0.28

State avg 0.68US avg 0.69

Licensed practical nurse1.19

State avg 1.20US avg 0.86

Nurse aide2.33

State avg 2.66US avg 2.35

Weekend total nurse3.53

State avg 4.10US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.91 (case-mix index 1.36).

Staff turnover

Total nursing staff turnover27.5%

State avg 36.6%US avg 45.3%

Registered nurse turnover60.0%

State avg 37.8%US avg 42.5%

Administrators who leftNot reported

State avg 0US avg 1

Health survey score

Cycle 1 standard survey: Apr 3, 2025
Cycle 1 health score: 8
Total weighted score: 34

Operating entity

320 North Crawford Avenue Operations LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Genesis Healthcare

183 facilities in 18 states. CMS chain ID 237.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 2.4

Ownership disclosures

Disclosures

17

Organizations

7

Individuals

10

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Bold Quail 3 Operations Holdings, LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Aug 16, 2024
Bold Quail 3, LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	100%	Aug 16, 2024

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Bold Quail 3 Operations Holdings, LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Aug 16, 2024
Bold Quail 3, LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	100%	Aug 16, 2024
Joseph Colcol	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Sep 9, 2019
Jared Garrison	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Dec 9, 2009
Pamela Shaw	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jun 30, 2023
Aaron Robin	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Feb 1, 2020
Avrohom Tress	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Feb 1, 2020
320 North Crawford Ave Property LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Feb 1, 2020
9560 Pico LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Aug 16, 2024
Bold Quail 3 Realty Holdings, LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Aug 17, 2024
Newgen LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Aug 16, 2024
Pico Ar LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Aug 16, 2024
Joseph Colcol	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Sep 9, 2019
Jared Garrison	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Dec 3, 2009
Aaron Robin	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Aug 16, 2024
Pamela Shaw	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jun 30, 2023
Avrohom Tress	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Aug 16, 2024

Same chain in California

All 182 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
The Earlwood 20820 Earl Street, Torrance, CA 90503 CCN 0550328 state class AA/A	87	Aug 19, 2026	1073 harm3 open	$18k
Fountain View Subacute and Nursing Center 5310 Fountain Ave, Los Angeles, CA 90029 CCN 0551119 state class AA/A	99	Aug 5, 2026	911 IJ	$25k
Montebello Care Center 1035 W Beverly Blvd, Montebello, CA 90640 CCN 0551534 state class AA/A	99	May 15, 2026	77	—
Bay Crest Care Center 3750 Garnet Street, Torrance, CA 90503 CCN 0555595 state class AA/ASFF CandidateAbuse icon	80	Aug 25, 2026	1452 IJ3 harm3 open	$124k
Kingsburg Center 1101 Stroud Ave, Kingsburg, CA 93631 CCN 055573	86	Jun 5, 2026	991 harm	—
Sharon Care Center 8167 West Third St., Los Angeles, CA 90048 CCN 0557558 state class AA/A	86	Aug 19, 2026	1481 IJ2 harm1 open	$18k
Woodland Care Center 7120 Corbin Ave., Reseda, CA 91335 CCN 056066	157	Jul 16, 2026	1172 IJ	$31k
Anaheim Terrace Care Center 141 South Knott Avenue, Anaheim, CA 92804 CCN 0560761 state class AA/A	99	Jul 15, 2026	105	—

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 320 North Crawford Street, Willows, CA 95988
ZIP: 95988
County: Glenn County FIPS 06021
State: California
Urban / rural (CMS): Rural

Within ~25 km

Nearby nursing homes

No nearby facilities with coordinates.

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	555151	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	555151	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026
California CDPH Licensed Facility Listing CA	230000044	state_license, licensed_beds, licensee Linked to the CMS record by exact CCN.	Verified	Oct 16, 2026	Nov 7, 2026

Record-level source links for CCN 555151

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction