The Suites at Jordan River — nursing home in Collierville, TN

Facility type: Skilled nursing facility · Medicare only
CMS provider type: Medicare · part of a continuing care retirement community (CCRC)
Certified beds: 60 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 54.1 CMS, MDS-derived
CMS Certification Number: 445541
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Aug 24, 2022
Ownership type: Non profit - Corporation
Operator (legal business name): Luke Inc
CMS chain: Not part of a CMS-reported chain
Phone: (901) 779-8200
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

6

latest Jun 17, 2026

Citations

12

8 health · 4 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D7	E5	F·
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 445541
Program: Medicare
Medicare (SNF): Certified
Medicaid (NF): No
Certified beds: 60
First approved: Aug 24, 2022
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Tennessee.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Jun 17, 2026	Fire safety	Fire Safety Standard	1	Potential harm	—	Open →
Jun 17, 2026	Health	Health Standard	0	No citations	—	Open →
Mar 27, 2025	Fire safety	Fire Safety Standard	3	Potential harm	—	Open →
Mar 27, 2025	Health	Health Complaint, Health Standard	8	Potential harm	—	Open →
Aug 24, 2022	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Aug 24, 2022	Health	Health Standard	0	No citations	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D7	E5	F·
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Jun 17, 2026	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jun 24, 2026
Mar 27, 2025	E-0009	Include a process for Emergency Preparedness collaboration. Emergency Preparedness Deficiencies · Emergency preparedness	D · Potential harm Isolated	Corrected Apr 22, 2025
Mar 27, 2025	E-0039	Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Emergency preparedness	D · Potential harm Isolated	Corrected Apr 25, 2025
Mar 27, 2025	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Apr 22, 2025
Mar 27, 2025	F-0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Apr 25, 2025
Mar 27, 2025	F-0609	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Apr 25, 2025	Complaint
Mar 27, 2025	F-0636	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Apr 25, 2025
Mar 27, 2025	F-0638	Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Apr 25, 2025	Complaint
Mar 27, 2025	F-0642	Ensure a qualified health professional conducts resident assessments. Resident Assessment and Care Planning Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Apr 25, 2025	Complaint
Mar 27, 2025	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 25, 2025
Mar 27, 2025	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Apr 25, 2025
Mar 27, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected Apr 25, 2025

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.1

Health inspectionsstate 3

Staffingstate 2.5

Quality measuresstate 3.7

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing5.59

State avg 3.82US avg 3.90

Registered nurse (RN)0.79

State avg 0.60US avg 0.69

Licensed practical nurse1.49

State avg 1.08US avg 0.86

Nurse aide3.30

State avg 2.14US avg 2.35

Weekend total nurse5.29

State avg 3.32US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 5.68 (case-mix index 1.38).

Staff turnover

Total nursing staff turnover55.7%

State avg 48.6%US avg 45.3%

Registered nurse turnover50.0%

State avg 43.2%US avg 42.5%

Administrators who left0

State avg 1US avg 1

Health survey score

Cycle 1 standard survey: Jun 17, 2026
Cycle 1 health score: 0
Total weighted score: 13

Operating entity

Luke Inc

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Not part of a CMS-reported chain.

Ownership disclosures

Disclosures

3

Organizations

0

Individuals

3

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Rudolf Herzke	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 1, 2022
Rudolf Herzke	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jan 1, 2022
James Walrond	Individual	Managing employee	CONTRACTED MANAGING EMPLOYEE	not provided	Jul 19, 2021

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS (geocoding footnote 22).

Address: 10001 Crooked Creek Rd Suite 501, Collierville, TN 38017
ZIP: 38017
County: Shelby County FIPS 47157
State: Tennessee
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Collierville Nursing and Rehabilitation, LLC 490 West Poplar Avenue, Collierville, TN 38017 CCN 445495	0 km	114	Jun 10, 2026	44	—
The Village at Germantown 7930 Walking Horse Circle, Germantown, TN 38138 CCN 445482	10.8 km	55	Sep 11, 2025	231 harm	$11k
Cordova Wellness and Rehabilitation Center 955 Germantown Pkwy, Cordova, TN 38018 CCN 445218	11.8 km	240	Apr 15, 2026	21	—
Memphis Jewish Home 36 Bazeberry Road, Cordova, TN 38018 CCN 445293	11.8 km	160	Feb 11, 2026	191 IJ	—
Applingwood Post Acute 1536 Appling Care Lane, Cordova, TN 38018 CCN 445411	11.8 km	78	Aug 12, 2025	101 IJ	$64k
Kirby Pines Manor 3535 Kirby Parkway, Memphis, TN 38115 CCN 445189	15.5 km	120	Jun 3, 2025	9	—
Signature Healthcare of Primacy 6025 Primacy Parkway, Memphis, TN 38119 CCN 445140	15.9 km	120	Mar 3, 2026	11	—
Iris Cove Health & Rehabilitation 6733 Quince Road, Memphis, TN 38119 CCN 445197	15.9 km	188	Mar 5, 2026	485 IJ	$72k

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	445541	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	445541	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 445541

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction