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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D15 | E· | F3 |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| May 13, 2026 | Fire safety | Fire Safety Standard | 3 | Potential harm | — | Open → |
| May 13, 2026 | Health | Health Standard | 1 | Potential harm | — | Open → |
| Jul 17, 2024 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Dec 20, 2023 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Oct 26, 2022 | Fire safety | Fire Safety Standard | 2 | Potential harm | — | Open → |
| Oct 26, 2022 | Health | Health Standard | 7 | Potential harm | — | Open → |
| Sep 18, 2019 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Sep 18, 2019 | Health | Health Standard | 3 | Potential harm | — | Open → |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D15 | E· | F3 |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| May 13, 2026 | K-0311 | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 26, 2026 | |
| May 13, 2026 | K-0363 | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 26, 2026 | |
| May 13, 2026 | K-0761 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates 3 facilities.
Not part of a CMS-reported chain.
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Hillcrest Healthcare Communities Inc | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | Jul 1, 2008 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Hillcrest Healthcare Communities Inc | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | Jul 1, 2008 |
| Bruce Dibernardo | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Jul 1, 2021 |
| Donna Kelley | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Jul 15, 2021 |
| Dedee Timmons-Brown | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Jun 7, 2021 |
| Kevin Whitlock | Individual | Managing employee | W-2 MANAGING EMPLOYEE | not provided | Jul 1, 2021 |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Island Home Park Health and Rehab 1758 Hillwood Drive, Knoxville, TN 37920 CCN 445476 | 95 | May 20, 2026 | 10 | $22k | |
| West Hills Health and Rehab 6801 Middlebrook Pike, Knoxville, TN 37919 CCN 445501 | 194 |
Coordinates as published by CMS (geocoding footnote 22).
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Creekview Health and Rehabilitation 3300 Broadway NE, Knoxville, TN 37917 CCN 445297 | 5.3 km | 91 | Nov 17, 2025 | 43 | — | |
| Nhc Healthcare, Knoxville 809 East Emerald Ave, Knoxville, TN 37917 CCN 445098 | 6.5 km | 127 | Apr 29, 2026 | 141 harm | — | |
| Holston Health & Rehabilitation Center 3916 Boyds Bridge Pike, Knoxville, TN 37914 CCN 445344 | 8.9 km | 94 | Apr 25, 2026 | 6 | — | |
| Nhc Healthcare, Ft Sanders 2120 Highland Ave, Knoxville, TN 37916 CCN 445107 | 10.3 km | 160 | Jan 22, 2026 | 251 harm | $9,770 | |
| Fort Sanders Tcu 1901 Clinch Ave, Knoxville, TN 37916 CCN 445328 | 10.3 km | 24 | Jun 17, 2026 | 1 | — | |
| Island Home Park Health and Rehab 1758 Hillwood Drive, Knoxville, TN 37920 CCN 445476 | 10.4 km | 95 | May 20, 2026 | 10 | $22k | |
| Lyonsview Health and Rehabilitation Center 5837 Lyons View Pike, Knoxville, TN 37919 CCN 445114SFF Candidate | 15.2 km | 222 | May 19, 2026 | 245 IJ3 harm | $12k | |
| West Hills Health and Rehab 6801 Middlebrook Pike, Knoxville, TN 37919 CCN 445501 | 15.2 km | 194 | Nov 15, 2024 | 172 harm | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 445131 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 445131 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Environment & life safety |
| D · Potential harm Isolated |
| Corrected Jun 20, 2026 |
| May 13, 2026 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected May 28, 2026 |
| Jul 17, 2024 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Aug 2, 2024 | Complaint |
| Dec 20, 2023 | F-0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jan 9, 2024 | Complaint |
| Oct 26, 2022 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 23, 2022 |
| Oct 26, 2022 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 23, 2022 |
| Oct 26, 2022 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Nov 23, 2022 |
| Oct 26, 2022 | F-0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Nov 23, 2022 |
| Oct 26, 2022 | F-0610 | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Nov 23, 2022 |
| Oct 26, 2022 | F-0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Nov 23, 2022 |
| Oct 26, 2022 | F-0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Nov 23, 2022 |
| Oct 26, 2022 | F-0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Nov 23, 2022 |
| Oct 26, 2022 | F-0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Administration & records | F · Potential harm Widespread | Corrected Nov 23, 2022 |
| Sep 18, 2019 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Oct 1, 2019 |
| Sep 18, 2019 | F-0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 1, 2019 |
| Sep 18, 2019 | F-0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Oct 1, 2019 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.58 (case-mix index 1.31).
| Organization |
| Mortgage / security interest |
| 5% OR GREATER MORTGAGE INTEREST |
| not provided |
| May 16, 2013 |
| Nov 15, 2024 |
172 harm |
| — |