Nursing home · SNF / NF

Heritage the

Federal · CMSActive CMS certificationCCN 365541For profit CMS overall

2820 Greenacre Dr, Findlay, OH 45840 · Operated by Trilogy Healthcare of Hancock LLC · Chain Trilogy Health Services

Source: CMS Provider Data Catalog, release Oct 1, 2026 · provenance

$25 Full Intelligence Report

Certified beds

Avg residents / day

Inspections

Citations

Harm-level

Fines

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 96 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 79.4 CMS, MDS-derived
CMS Certification Number: 365541
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Nov 14, 1980
Ownership type: For profit - Limited Liability company
Operator (legal business name): Trilogy Healthcare of Hancock LLC
CMS chain: Trilogy Health Services 127 facilities
Phone: (419) 424-1808
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

latest Feb 25, 2026

Citations

44 health · 15 fire

Harm or worse

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D33	E14	F11
Minimal	A·	B·	C1

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

Payment denials

Latest

—

Date	Domain	Survey types	Citations	Most severe	Open
Feb 25, 2026	Health	Health Complaint	6	Potential harm	—	Open →
Jan 7, 2026	Health	Health Complaint	1	Potential harm	—	Open →
Nov 13, 2025	Health	Health Complaint	3	Potential harm	—	Open →
Jul 17, 2025	Health	Health Complaint	2	Potential harm	—	Open →
Mar 13, 2025	Fire safety	Fire Safety Standard	8	Potential harm	—	Open →
Mar 13, 2025	Health	Health Complaint, Health Standard	14	Potential harm	1	Open →
Jan 22, 2024	Health	Health Complaint	1	Potential harm	—	Open →
Jul 21, 2022	Fire safety	Fire Safety Standard	2	Potential harm	—	Open →
Jul 21, 2022	Health	Health Standard	9	Potential harm	—	Open →
Aug 8, 2019	Fire safety	Fire Safety Standard	5	Potential harm	—	Open →
Aug 8, 2019	Health	Health Standard	8	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D33	E14	F11
Minimal	A·	B·	C1

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Feb 25, 2026	F-0580	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 9, 2026	Complaint
Feb 25, 2026	F-0584	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 9, 2026	Complaint
Feb 25, 2026	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 9, 2026	Complaint
Feb 25, 2026	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 9, 2026	Complaint
Feb 25, 2026	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 9, 2026	Complaint
Feb 25, 2026	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Mar 9, 2026	Complaint
Jan 7, 2026	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Jan 13, 2026	Complaint
Nov 13, 2025	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Nov 28, 2025	Complaint
Nov 13, 2025	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Nov 28, 2025	Complaint
Nov 13, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Nov 28, 2025	Complaint
Jul 17, 2025	F-0580	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Aug 13, 2025	Complaint
Jul 17, 2025	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Aug 13, 2025	Complaint
Mar 13, 2025	K-0324	Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Apr 7, 2025
Mar 13, 2025	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Apr 7, 2025
Mar 13, 2025	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Apr 7, 2025
Mar 13, 2025	K-0362	Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Apr 7, 2025
Mar 13, 2025	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Apr 7, 2025
Mar 13, 2025	K-0500	Meet other general requirements that are deficient. Services Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Apr 7, 2025
Mar 13, 2025	K-0920	Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Apr 7, 2025
Mar 13, 2025	K-0923	Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Apr 7, 2025
Mar 13, 2025	F-0584	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Apr 7, 2025
Mar 13, 2025	F-0604	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Apr 7, 2025
Mar 13, 2025	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 7, 2025
Mar 13, 2025	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 7, 2025
Mar 13, 2025	F-0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 7, 2025
Mar 13, 2025	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 7, 2025	Complaint
Mar 13, 2025	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 7, 2025
Mar 13, 2025	F-0756	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Apr 7, 2025
Mar 13, 2025	F-0760	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Apr 7, 2025
Mar 13, 2025	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Apr 7, 2025
Mar 13, 2025	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Apr 7, 2025
Mar 13, 2025	F-0919	Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Apr 7, 2025
Mar 13, 2025	F-0921	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Apr 7, 2025	Complaint
Mar 13, 2025	F-0730	Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Staffing & supervision	C · Minimal Widespread	Plan of correction, not yet verified Apr 7, 2025
Jan 22, 2024	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	F · Potential harm Widespread	Corrected Feb 5, 2024	Complaint
Jul 21, 2022	K-0222	Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Aug 13, 2022
Jul 21, 2022	K-0372	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Aug 13, 2022
Jul 21, 2022	F-0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Aug 13, 2022
Jul 21, 2022	F-0558	Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Aug 13, 2022
Jul 21, 2022	F-0561	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Aug 13, 2022
Jul 21, 2022	F-0676	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Aug 13, 2022
Jul 21, 2022	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Aug 13, 2022
Jul 21, 2022	F-0685	Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Aug 13, 2022
Jul 21, 2022	F-0756	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Aug 13, 2022
Jul 21, 2022	F-0920	Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. Environmental Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Aug 13, 2022
Jul 21, 2022	F-0921	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Aug 13, 2022
Aug 8, 2019	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Sep 17, 2019
Aug 8, 2019	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Sep 17, 2019
Aug 8, 2019	K-0372	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Sep 17, 2019
Aug 8, 2019	K-0712	Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Sep 17, 2019
Aug 8, 2019	K-0923	Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 17, 2019
Aug 8, 2019	F-0578	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Sep 17, 2019
Aug 8, 2019	F-0625	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Sep 17, 2019
Aug 8, 2019	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 17, 2019
Aug 8, 2019	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 17, 2019
Aug 8, 2019	F-0712	Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services Deficiencies · Staffing & supervision	D · Potential harm Isolated	Corrected Sep 17, 2019
Aug 8, 2019	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Sep 17, 2019
Aug 8, 2019	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Sep 17, 2019
Aug 8, 2019	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	F · Potential harm Widespread	Corrected Sep 17, 2019

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Operating entity

Trilogy Healthcare of Hancock LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Trilogy Health Services

127 facilities in 5 states. CMS chain ID 524.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 4.2

Ownership disclosures

Disclosures

Organizations

Individuals

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Griffin-American Healthcare Reit III, Inc	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 1, 2018
Griffin-American Healthcare Reit IV Holdings, LP	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 1, 2018
Northstar Healthcare Income Inc	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 1, 2018
Northstar Healthcare Income Operating Partnership LP	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 1, 2018
Trilogy Holdings Nt-Hci, LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 1, 2018

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Griffin-American Healthcare Reit III, Inc	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 1, 2018
Griffin-American Healthcare Reit IV Holdings, LP	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 1, 2018
Northstar Healthcare Income Inc	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 1, 2018
Northstar Healthcare Income Operating Partnership LP	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 1, 2018
Trilogy Holdings Nt-Hci, LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Oct 1, 2018
Trilogy Health Services LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Dec 1, 2015
Trilogy Management Services LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Dec 1, 2015
Katelynn Brown	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 22, 2018
Robin Barber	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Apr 3, 2018
Leigh Barney	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jan 1, 2001
William Bryant	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jan 6, 2016
David Davis	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Aug 21, 2017
Danny Prosky	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Dec 1, 2015
Mathieu Streiff	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Dec 1, 2015
Bradley Williamson	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jan 21, 2014
Kathy Corbin	Individual	Managing employee	W-2 MANAGING EMPLOYEE	not provided	Nov 21, 2011
Lisa Fightmaster	Individual	Managing employee	W-2 MANAGING EMPLOYEE	not provided	Dec 1, 2015
Keybank National Association	Organization	Mortgage / security interest	5% OR GREATER MORTGAGE INTEREST	not provided	Sep 17, 2012

Same chain in Ohio

All 126 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Briar Hill Health Campus 600 Sterling Dr, North Baltimore, OH 45872 CCN 365387	54	Jul 16, 2026	25	—
Meadows of Delphos the 800 Ambose Drive, Delphos, OH 45833 CCN 365405	54	Aug 20, 2026	32	—
Meadows of Kalida 755 Ottawa Street, Kalida, OH 45853 CCN 365407	62	May 21, 2025	221 open	—
Kingston Health Center of Vermilion 4210 Telegraph Lane, Vermilion, OH 44089 CCN 365639	120	Dec 24, 2025	44	—
Kingston of Ashland 20 Amberwood Pkwy, Ashland, OH 44805 CCN 365646	110	Oct 30, 2025	482 harm1 open	—
Genoa Retirement Village 300 Cherry St, Genoa, OH 43430 CCN 365663	68	Jan 27, 2026	32	—
Willows at Willard the 1050 Neal Zick Road, Willard, OH 44890 CCN 365769	69	Apr 9, 2026	27	—
Valley View Health Campus 1247 North River Rd, Fremont, OH 43420 CCN 365841	60	Aug 22, 2025	292 harm	$17k

Coordinates as published by CMS.

Address: 2820 Greenacre Dr, Findlay, OH 45840
ZIP: 45840
County: Hancock County FIPS 39063
State: Ohio
Urban / rural (CMS): Rural

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Fox Run Manor 11745 Township Road 145, Findlay, OH 45840 CCN 365896	3.7 km	120	Jul 27, 2026	583 harm1 open	$14k
Birchaven Retirement Village 15100 Birchaven Lane, Findlay, OH 45840 CCN 365973	3.7 km	118	May 19, 2026	451 open	—
The Manor at Greendale 2101 Greendale Boulevard, Findlay, OH 45840 CCN 365337	5.2 km	77	Aug 11, 2026	19	—
Briar Hill Health Campus 600 Sterling Dr, North Baltimore, OH 45872 CCN 365387	11 km	54	Jul 16, 2026	25	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	365541	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	365541	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 365541

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction

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Heritage the

Federal certification

State license

Penalties

Owners of record

All disclosed roles

Same chain in Ohio

Nearby nursing homes

Heritage the

Federal certification

State license

Penalties

Owners of record

All disclosed roles

Same chain in Ohio

Nearby nursing homes