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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G1 | H· | I· |
| Potential harm | D10 | E26 | F11 |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Jun 17, 2026 | Health | Health Complaint | 2 | Potential harm | — | Open → |
| Dec 22, 2025 | Fire safety | Fire Safety Standard | 5 | Potential harm | — | Open → |
| Dec 22, 2025 | Health | Health Standard | 7 | Potential harm | — | Open → |
| Dec 9, 2024 | Health | Health Complaint | 1 | Actual harm | — | Open → |
| Jul 15, 2024 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Aug 24, 2023 | Fire safety | Fire Safety Standard | 16 | Potential harm | — | Open → |
| Aug 24, 2023 | Health | Health Standard | 3 | Potential harm | — | Open → |
| Dec 12, 2019 | Fire safety | Fire Safety Standard | 11 | Potential harm | — | Open → |
| Dec 12, 2019 | Health | Health Standard | 2 | Potential harm | — | Open → |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G1 | H· | I· |
| Potential harm | D10 | E26 | F11 |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Jun 17, 2026 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jul 6, 2026 | Complaint |
| Jun 17, 2026 | F-0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Jul 6, 2026 | Complaint |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
Not part of a CMS-reported chain.
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Norton Bros. Holding Company | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Nov 17, 2003 |
| Aaron C Baker | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jan 1, 2016 |
| Christopher G Norton | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 2, 2024 |
| Robert J Norton | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jan 1, 2003 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Norton Bros. Holding Company | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Nov 17, 2003 |
| Aaron C Baker | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jan 1, 2016 |
| Christopher G Norton | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 2, 2024 |
| Robert J Norton | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jan 1, 2003 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Kensington at Anna Maria 849 North Aurora Road, Aurora, OH 44202 CCN 366004 | 0.1 km | 99 | Dec 18, 2025 | 301 harm | — | |
| Aurora Manor Special Care Cent 101 S Bissell Rd, Aurora, OH 44202 CCN 365844Abuse icon | 3.6 km | 75 | Aug 20, 2026 | 531 IJ1 harm | $24k | |
| Avenue at Aurora 425 South Chillicothe Road, Aurora, OH 44202 CCN 366431 | 4.5 km | 98 | Jan 20, 2026 | 261 harm | — | |
| Canterbury of Twinsburg 9928 Vail Drive, Twinsburg, OH 44087 CCN 366385 | 5.7 km | 50 | Jun 18, 2025 | 452 harm | — | |
| Twinsburg Post Acute 8551 Darrow Road, Twinsburg, OH 44087 CCN 366419 | 7.6 km | 114 | Aug 19, 2026 | 857 harm | $203k | |
| Manor of Grande Village 2610 East Aurora Road, Twinsburg, OH 44087 CCN 366346 | 7.7 km | 88 | Jul 2, 2024 | 481 open | — | |
| Eliza at Chagrin Falls 16695 Chillicothe Road, Chagrin Falls, OH 44023 CCN 366379 | 8.5 km | 29 | Jan 22, 2026 | 261 open | — | |
| The Laurels of Chagrin Falls 150 Cleveland Street, Chagrin Falls, OH 44022 CCN 366274 | 10.3 km | 82 | Dec 9, 2025 | 552 harm | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 365072 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 365072 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Dec 22, 2025 | K-0211 | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Jan 12, 2026 |
| Dec 22, 2025 | K-0324 | Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Jan 12, 2026 |
| Dec 22, 2025 | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Jan 12, 2026 |
| Dec 22, 2025 | K-0923 | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Jan 12, 2026 |
| Dec 22, 2025 | K-0926 | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Jan 12, 2026 |
| Dec 22, 2025 | F-0685 | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 12, 2026 |
| Dec 22, 2025 | F-0695 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 12, 2026 |
| Dec 22, 2025 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Jan 12, 2026 |
| Dec 22, 2025 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | F · Potential harm Widespread | Corrected Jan 12, 2026 |
| Dec 22, 2025 | F-0814 | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | F · Potential harm Widespread | Corrected Jan 12, 2026 |
| Dec 22, 2025 | F-0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 12, 2026 |
| Dec 22, 2025 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Jan 12, 2026 |
| Dec 9, 2024 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Dec 18, 2024 | Complaint |
| Jul 15, 2024 | F-0602 | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Past non-compliance Jul 9, 2024 | Complaint |
| Aug 24, 2023 | E-0006 | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Emergency preparedness | F · Potential harm Widespread | Corrected Sep 29, 2023 |
| Aug 24, 2023 | E-0013 | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Emergency preparedness | F · Potential harm Widespread | Corrected Sep 29, 2023 |
| Aug 24, 2023 | E-0039 | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Emergency preparedness | F · Potential harm Widespread | Corrected Sep 29, 2023 |
| Aug 24, 2023 | K-0211 | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 29, 2023 |
| Aug 24, 2023 | K-0293 | Have properly located and lighted "Exit" signs. Egress Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 29, 2023 |
| Aug 24, 2023 | K-0331 | Construct fire resistant interior walls. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 29, 2023 |
| Aug 24, 2023 | K-0341 | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 29, 2023 |
| Aug 24, 2023 | K-0345 | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Sep 29, 2023 |
| Aug 24, 2023 | K-0351 | Install an approved automatic sprinkler system. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 29, 2023 |
| Aug 24, 2023 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Sep 29, 2023 |
| Aug 24, 2023 | K-0355 | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 29, 2023 |
| Aug 24, 2023 | K-0361 | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 29, 2023 |
| Aug 24, 2023 | K-0372 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 29, 2023 |
| Aug 24, 2023 | K-0374 | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 29, 2023 |
| Aug 24, 2023 | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 29, 2023 |
| Aug 24, 2023 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Sep 29, 2023 |
| Aug 24, 2023 | F-0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Sep 29, 2023 |
| Aug 24, 2023 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Sep 29, 2023 |
| Aug 24, 2023 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Sep 29, 2023 |
| Dec 12, 2019 | K-0100 | Meet other general requirements. Construction Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Mar 12, 2020 |
| Dec 12, 2019 | K-0131 | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Mar 12, 2020 |
| Dec 12, 2019 | K-0211 | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Mar 12, 2020 |
| Dec 12, 2019 | K-0227 | Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements. Egress Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Mar 12, 2020 |
| Dec 12, 2019 | K-0347 | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Mar 12, 2020 |
| Dec 12, 2019 | K-0351 | Install an approved automatic sprinkler system. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Mar 12, 2020 |
| Dec 12, 2019 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Mar 12, 2020 |
| Dec 12, 2019 | K-0363 | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Mar 12, 2020 |
| Dec 12, 2019 | K-0372 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Mar 12, 2020 |
| Dec 12, 2019 | K-0911 | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Mar 12, 2020 |
| Dec 12, 2019 | K-0920 | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Mar 12, 2020 |
| Dec 12, 2019 | F-0679 | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Mar 12, 2020 |
| Dec 12, 2019 | F-0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | D · Potential harm Isolated | Corrected Mar 12, 2020 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.33 (case-mix index 1.43).
| Aaron C Baker |
| Individual |
| Operational / managerial control |
| OPERATIONAL/MANAGERIAL CONTROL |
| not provided |
| Jan 1, 2016 |
| Robert J Norton | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Nov 17, 2003 |
| Aaron C Baker | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jan 1, 2016 |
| Christopher G Norton | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Aug 2, 2024 |
| Robert J Norton | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Nov 17, 2003 |
| Am&K Realty LLC | Organization | Mortgage / security interest | 5% OR GREATER MORTGAGE INTEREST | not provided | Apr 9, 2015 |
| Am&K Realty LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Jan 21, 2025 |
| Norton Bros. Holding Company | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Jan 21, 2025 |
| Aaron C Baker | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 1, 2016 |
| Christopher G Norton | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 1, 2016 |
| Robert J Norton | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 1, 2003 |