Inn at Quail Haven Village — nursing home in Pinehurst, NC

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid · part of a continuing care retirement community (CCRC)
Certified beds: 35 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 43.8 CMS, MDS-derived
CMS Certification Number: 345518
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Sep 12, 2002
Ownership type: For profit - Limited Liability company
Operator (legal business name): Liberty Healthcare Group LLC
CMS chain: Liberty Senior Living 37 facilities
Phone: (910) 295-2294
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

6

latest Jun 19, 2025

Citations

20

20 health · 0 fire

Harm or worse

1

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D13	E3	F1
Minimal	A·	B2	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 345518
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 35
First approved: Sep 12, 2002
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for North Carolina.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Jun 19, 2025	Health	Health Complaint, Health Standard	4	Potential harm	—	Open →
Jun 5, 2024	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Jun 5, 2024	Health	Health Complaint, Health Standard	2	Potential harm	—	Open →
Mar 23, 2023	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Mar 23, 2023	Health	Health Standard	14	Actual harm	2	Open →
Aug 25, 2021	Fire safety	Fire Safety Standard	0	No citations	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D13	E3	F1
Minimal	A·	B2	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Jun 19, 2025	F-0602	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 7, 2025	Complaint
Jun 19, 2025	F-0700	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 7, 2025
Jun 19, 2025	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Jul 7, 2025
Jun 19, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Jul 7, 2025
Jun 5, 2024	F-0602	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Past non-compliance Nov 21, 2023	Complaint
Jun 5, 2024	F-0609	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jun 13, 2024	Complaint
Mar 23, 2023	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	G · Actual harm Isolated	Corrected Apr 11, 2023
Mar 23, 2023	F-0565	Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Apr 11, 2023
Mar 23, 2023	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 11, 2023
Mar 23, 2023	F-0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 11, 2023
Mar 23, 2023	F-0692	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 11, 2023
Mar 23, 2023	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 11, 2023
Mar 23, 2023	F-0697	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 11, 2023
Mar 23, 2023	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Apr 11, 2023
Mar 23, 2023	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 11, 2023
Mar 23, 2023	F-0867	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Administration & records	E · Potential harm Pattern	Corrected Apr 11, 2023
Mar 23, 2023	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Apr 11, 2023
Mar 23, 2023	F-0947	Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Staffing & supervision	D · Potential harm Isolated	Corrected Apr 11, 2023
Mar 23, 2023	F-0623	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	B · Minimal Pattern	Plan of correction, not yet verified Apr 11, 2023
Mar 23, 2023	F-0641	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	B · Minimal Pattern	Plan of correction, not yet verified Apr 11, 2023

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3

Health inspectionsstate 2.9

Staffingstate 2.7

Quality measuresstate 3.5

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing4.19

State avg 3.87US avg 3.90

Registered nurse (RN)0.66

State avg 0.62US avg 0.69

Licensed practical nurse1.03

State avg 0.88US avg 0.86

Nurse aide2.51

State avg 2.37US avg 2.35

Weekend total nurse3.60

State avg 3.40US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.29 (case-mix index 1.37).

Staff turnover

Total nursing staff turnover40.0%

State avg 48.7%US avg 45.3%

Registered nurse turnover14.3%

State avg 45.7%US avg 42.5%

Administrators who leftNot reported

State avg 1US avg 1

Health survey score

Cycle 1 standard survey: Jun 19, 2025
Cycle 1 health score: 20
Total weighted score: 17

Operating entity

Liberty Healthcare Group LLC

CMS legal business name of the certified provider. Operates 30 facilities.

VerifiedLinked by exact legal name

CMS chain

Liberty Senior Living

37 facilities in 2 states. CMS chain ID 310.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 2.9

Ownership disclosures

Disclosures

9

Organizations

0

Individuals

9

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
John Mcneill	Individual	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	50%	Nov 18, 2013
Ronald Mcneill	Individual	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	50%	Nov 18, 2013

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
John Mcneill	Individual	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	50%	Nov 18, 2013
Ronald Mcneill	Individual	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	50%	Nov 18, 2013
Matthew Bork	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 4, 2020
Joseph Calcutt	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 18, 2013
Ronald Mcneill	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 18, 2013
Jeffrey Wilson	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 18, 2013
Robert Miller	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Sep 1, 2024
Penny Purifoy	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Nov 18, 2013
Crystal Hofstetter	Individual	Managing employee	W-2 MANAGING EMPLOYEE	not provided	Mar 23, 2022

Other facilities operated by Liberty Healthcare Group LLC

All 29 →

Facility	Beds	Last inspection	Citations (window)	Fines
Royal Park Rehabilitation & Health Center 2700 Roal Commons Lane, Matthews, NC 28105 CCN 345026	169	Dec 5, 2025	331 IJ3 harm	$40k
Summerstone Health and Rehabilitation Center 485 Veterans Way, Kernersville, NC 27284 CCN 345039	138	May 7, 2026	311 IJ1 open	$15k
The Foley Center at Chestnut Ridge 621 Chestnut Ridge Parkway, Blowing Rock, NC 28605 CCN 345045	92	Sep 17, 2026	293 IJ1 harm1 open	$17k
Yadkin Nursing and Care Center 903 W Main Street, Yadkinville, NC 27055 CCN 345167	147	Mar 5, 2026	101 harm	$8,018
Capital Nursing and Rehabilitation Center 3000 Holston Lane, Raleigh, NC 27610 CCN 345202	125	Aug 7, 2025	193 open	—
Liberty Commons Nursing and Rehabilitation Center 1402 Pinckney Street, Whiteville, NC 28472 CCN 345207	107	Jul 10, 2025	302 IJ4 harm1 open	$115k
Elizabethtown Healthcare & Rehab Center 208 Mercer Mill Road, Elizabethtown, NC 28337 CCN 345210	94	Sep 16, 2025	171 harm1 open	$8,788
Westfield Rehabilitation and Health Center 3100 Tramway Road, Sanford, NC 27330 CCN 345216	83	Aug 21, 2025	201 harm1 open	$8,278

Same chain in North Carolina

All 36 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Royal Park Rehabilitation & Health Center 2700 Roal Commons Lane, Matthews, NC 28105 CCN 345026	169	Dec 5, 2025	331 IJ3 harm	$40k
Summerstone Health and Rehabilitation Center 485 Veterans Way, Kernersville, NC 27284 CCN 345039	138	May 7, 2026	311 IJ1 open	$15k
The Foley Center at Chestnut Ridge 621 Chestnut Ridge Parkway, Blowing Rock, NC 28605 CCN 345045	92	Sep 17, 2026	293 IJ1 harm1 open	$17k
Woodhaven Nursing Center 1150 Pine Run Drive, Lumberton, NC 28358 CCN 345054	115	Jul 9, 2026	463 IJ4 harm1 open	$145k
Yadkin Nursing and Care Center 903 W Main Street, Yadkinville, NC 27055 CCN 345167	147	Mar 5, 2026	101 harm	$8,018
Capital Nursing and Rehabilitation Center 3000 Holston Lane, Raleigh, NC 27610 CCN 345202	125	Aug 7, 2025	193 open	—
Liberty Commons Nursing and Rehabilitation Center 1402 Pinckney Street, Whiteville, NC 28472 CCN 345207	107	Jul 10, 2025	302 IJ4 harm1 open	$115k
Elizabethtown Healthcare & Rehab Center 208 Mercer Mill Road, Elizabethtown, NC 28337 CCN 345210	94	Sep 16, 2025	171 harm1 open	$8,788

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 155 Blake Boulevard, Pinehurst, NC 28374
ZIP: 28374
County: Moore County FIPS 37125
State: North Carolina
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Pinehurst Healthcare & Rehabilitation Center 300 Blake Boulevard, Pinehurst, NC 28374 CCN 345370	0.1 km	144	Apr 30, 2026	481 harm18 open	$9,620
Saint Joseph of the Pines Health Center 103 Gossman Road, Pinehurst, NC 28374 CCN 345044	1.8 km	176	Jul 31, 2025	201 open	—
The Greens at Pinehurst Rehabilitation & Living Ce 205 Rattlesnake Trail, Pinehurst, NC 28374 CCN 345177	3.9 km	120	Mar 19, 2026	381 harm3 open	—
Dahlia Gardens Center for Nursing and Rehabilitati 915 Pee Dee Road, Aberdeen, NC 28315 CCN 345509Abuse icon	6.6 km	90	Dec 4, 2025	467 open	—
Penick Village 401 East Rhode Island Avenue, Southern Pines, NC 28387 CCN 345111	7.6 km	32	Apr 16, 2026	22	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	345518	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	345518	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 345518

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction