Loading facility…
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G6 | H· | I· |
| Potential harm | D31 | E6 | F· |
| Minimal | A· | B2 | C1 |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Sep 22, 2025 | Health | Health Complaint, Health Standard | 23 | Actual harm | — | Open → |
| Sep 6, 2024 | Fire safety | Fire Safety Standard | 3 | Potential harm | — | Open → |
| Sep 6, 2024 | Health | Health Complaint, Health Standard | 8 | Actual harm | 1 | Open → |
| May 18, 2023 | Fire safety | Fire Safety Standard | 5 | Potential harm | — | Open → |
| May 18, 2023 | Health | Health Standard | 7 | Potential harm | — | Open → |
| Aug 5, 2021 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Date | Type | Amount | Payment denial | Record |
|---|---|---|---|---|
| Sep 22, 2025 | Denial of payment for new admissions | — | Oct 23, 2025 · 5 days | 345413|Payment Denial|2025-10-23 |
| Sep 22, 2025 | Civil money penalty (fine) | $51,288 | — | 345413|Fine|136310 |
| Sep 6, 2024 | Civil money penalty (fine) | $10,033 | — | 345413|Fine|42514 |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G6 | H· | I· |
| Potential harm | D31 | E6 | F· |
| Minimal | A· | B2 | C1 |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Sep 22, 2025 | F-0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect | G · Actual harm Isolated | Corrected Oct 22, 2025 | |
| Sep 22, 2025 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Oct 21, 2025 | Complaint |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
Not part of a CMS-reported chain.
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Susan Cole | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Dec 10, 2009 |
| Lisa Dee | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Dec 10, 2009 |
| Cheryl Mitchell | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Dec 10, 2009 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Susan Cole | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Dec 10, 2009 |
| Lisa Dee | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Dec 10, 2009 |
| Cheryl Mitchell | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Dec 10, 2009 |
| Susan Cole | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Dec 10, 2009 |
| Cheryl Mitchell | Individual |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Givens Health Center 600 Barrett Lane, Asheville, NC 28803 CCN 345328 | 8.5 km | 70 | Mar 18, 2026 | 32 | — | |
| Swannanoa Valley Health and Rehabilitation 1984 US Highway 70, Swannanoa, NC 28778 CCN 345418 | 9.7 km | 106 | Oct 6, 2025 | 211 open | — | |
| Biltmore Haven Nursing and Rehabilitation 3864 Sweeten Creek Road, Arden, NC 28704 CCN 345477 | 9.8 km | 100 | Jul 31, 2026 | 605 IJ1 harm9 open | $180k | |
| Deerfield Episcopal Retirement 1617 Hendersonville Road, Asheville, NC 28803 CCN 345556 | 9.9 km | 62 | Jun 4, 2026 | 10 | — | |
| Fletcher Rehabilitation and Healthcare Center 86 Old Airport Road, Fletcher, NC 28732 CCN 345522 | 10.4 km | 90 | Sep 3, 2026 | 392 harm3 open | $63k | |
| The Laurels of Summit Ridge 100 Riceville Road, Asheville, NC 28805 CCN 345438 | 11.2 km | 68 | Jul 2, 2026 | 341 harm | — | |
| Greentree Ridge Health & Rehab Center 70 Sweeten Creek Road, Asheville, NC 28803 CCN 345303 | 12.2 km | 90 | Aug 20, 2026 | 283 open | — | |
| Nc State Veterans Home - Black Mountain 62 Lake Eden Road, Black Mountain, NC 28711 CCN 345558 | 13 km | 100 | Dec 4, 2025 | 171 harm1 open | $13k |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 345413 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 345413 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| F-0686 |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care |
| G · Actual harm Isolated |
| Corrected Oct 28, 2025 |
| Complaint |
| Sep 22, 2025 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Oct 27, 2025 | Complaint |
| Sep 22, 2025 | F-0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Staffing & supervision | G · Actual harm Isolated | Corrected Oct 17, 2025 |
| Sep 22, 2025 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Oct 21, 2025 | Complaint |
| Sep 22, 2025 | F-0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Oct 15, 2025 |
| Sep 22, 2025 | F-0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Oct 20, 2025 |
| Sep 22, 2025 | F-0583 | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Oct 21, 2025 |
| Sep 22, 2025 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Sep 23, 2025 | Complaint |
| Sep 22, 2025 | F-0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Oct 15, 2025 |
| Sep 22, 2025 | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 15, 2025 |
| Sep 22, 2025 | F-0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 15, 2025 |
| Sep 22, 2025 | F-0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Oct 16, 2025 |
| Sep 22, 2025 | F-0692 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 17, 2025 |
| Sep 22, 2025 | F-0695 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 21, 2025 |
| Sep 22, 2025 | F-0728 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. Nursing and Physician Services Deficiencies · Staffing & supervision | D · Potential harm Isolated | Corrected Oct 27, 2025 |
| Sep 22, 2025 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Oct 21, 2025 |
| Sep 22, 2025 | F-0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Administration Deficiencies · Administration & records | D · Potential harm Isolated | Corrected Oct 21, 2025 |
| Sep 22, 2025 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Sep 25, 2025 |
| Sep 22, 2025 | F-0908 | Keep all essential equipment working safely. Environmental Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Oct 10, 2025 |
| Sep 22, 2025 | F-0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect | B · Minimal Pattern | Corrected Oct 21, 2025 |
| Sep 22, 2025 | F-0732 | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Staffing & supervision | C · Minimal Widespread | Corrected Oct 6, 2025 |
| Sep 6, 2024 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Sep 30, 2024 | Complaint |
| Sep 6, 2024 | K-0161 | Use approved construction type or materials. Construction Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Dec 6, 2024 |
| Sep 6, 2024 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Dec 6, 2024 |
| Sep 6, 2024 | K-0924 | Ensure that anesthesia apparatus are tested after any adjustment, modification or repair. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Dec 6, 2024 |
| Sep 6, 2024 | F-0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Sep 30, 2024 |
| Sep 6, 2024 | F-0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Staffing & supervision | E · Potential harm Pattern | Corrected Sep 30, 2024 |
| Sep 6, 2024 | F-0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Sep 30, 2024 |
| Sep 6, 2024 | F-0760 | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Sep 30, 2024 | Complaint |
| Sep 6, 2024 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Sep 30, 2024 |
| Sep 6, 2024 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Sep 30, 2024 |
| Sep 6, 2024 | F-0583 | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Resident rights & abuse/neglect | B · Minimal Pattern | Plan of correction, not yet verified Sep 30, 2024 |
| May 18, 2023 | K-0222 | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jul 17, 2023 |
| May 18, 2023 | K-0321 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jul 17, 2023 |
| May 18, 2023 | K-0374 | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jul 17, 2023 |
| May 18, 2023 | K-0511 | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jul 17, 2023 |
| May 18, 2023 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jul 17, 2023 |
| May 18, 2023 | F-0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 15, 2023 |
| May 18, 2023 | F-0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 1, 2023 |
| May 18, 2023 | F-0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected May 26, 2023 |
| May 18, 2023 | F-0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Jun 9, 2023 |
| May 18, 2023 | F-0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Administration & records | D · Potential harm Isolated | Corrected Jun 9, 2023 |
| May 18, 2023 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Jun 12, 2023 |
| May 18, 2023 | F-0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Administration & records | D · Potential harm Isolated | Corrected Jun 8, 2023 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.49 (case-mix index 1.16).
| Operational / managerial control |
| MANAGING CONTROL - GOVERNING BODY |
| not provided |
| Dec 10, 2009 |
| Cheryl Mitchell | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 10, 2009 |
| Susan Cole | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Dec 10, 2009 |
| Lisa Dee | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Dec 10, 2009 |
| Cheryl Mitchell | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Dec 10, 2009 |