Nursing home · SNF / NF

Pembroke Center

Federal · CMSActive CMS certificationCCN 345409CMS abuse iconFor profit CMS overall

310 E Wardell Drive, Pembroke, NC 28372 · Operated by Sunbridge Retirement Care Associates, LLC · Chain Genesis Healthcare

Source: CMS Provider Data Catalog, release Oct 1, 2026 · provenance

$25 Full Intelligence Report

Certified beds

Avg residents / day

Inspections

Citations

Harm-level

Fines

$37k

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid · part of a continuing care retirement community (CCRC)
Certified beds: 84 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 71.1 CMS, MDS-derived
CMS Certification Number: 345409
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Jan 7, 1992
Ownership type: For profit - Corporation
Operator (legal business name): Sunbridge Retirement Care Associates, LLC
CMS chain: Genesis Healthcare 183 facilities
Phone: (910) 521-1273
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

latest May 21, 2026

Citations

37 health · 8 fire

Harm or worse

1 immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J1	K·	L·
Actual harm	G1	H·	I·
Potential harm	D31	E10	F1
Minimal	A·	B1	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

$37,339

Payment denials

Latest

Nov 21, 2025

Date	Domain	Survey types	Citations	Most severe	Open
May 21, 2026	Health	Health Complaint	2	Potential harm	—	Open →
Jan 20, 2026	Health	Health Complaint	1	Potential harm	—	Open →
Nov 21, 2025	Fire safety	Fire Safety Standard	3	Potential harm	—	Open →
Nov 21, 2025	Health	Health Complaint, Health Standard	17	Potential harm	—	Open →
Jun 5, 2025	Health	Health Complaint	2	Actual harm	—	Open →
Nov 20, 2024	Fire safety	Fire Safety Standard	4	Potential harm	—	Open →
Nov 20, 2024	Health	Health Complaint, Health Standard	9	Potential harm	1	Open →
May 31, 2024	Health	Health Complaint	1	Immediate jeopardy	—	Open →
Nov 16, 2023	Fire safety	Fire Safety Standard	1	Potential harm	—	Open →
Nov 16, 2023	Health	Health Complaint, Health Standard	5	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

Date	Type	Amount	Payment denial	Record
Nov 21, 2025	Civil money penalty (fine)	$10,335	—	345409\|Fine\|137736
Jun 5, 2025	Civil money penalty (fine)	$10,868	—	345409\|Fine\|133980
May 31, 2024	Civil money penalty (fine)	$16,136	—	345409\|Fine\|42386

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J1	K·	L·
Actual harm	G1	H·	I·
Potential harm	D31	E10	F1
Minimal	A·	B1	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
May 21, 2026	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jun 11, 2026	Complaint
May 21, 2026	F-0760	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Jun 11, 2026	Complaint
Jan 20, 2026	F-0760	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Jan 27, 2026	Complaint
Nov 21, 2025	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Feb 10, 2026
Nov 21, 2025	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Apr 15, 2026
Nov 21, 2025	K-0372	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Feb 10, 2026
Nov 21, 2025	F-0558	Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jan 20, 2026
Nov 21, 2025	F-0580	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jan 20, 2026
Nov 21, 2025	F-0585	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jan 20, 2026	Complaint
Nov 21, 2025	F-0600	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jan 20, 2026	Complaint
Nov 21, 2025	F-0638	Assure that each resident’s assessment is updated at least once every 3 months. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jan 20, 2026
Nov 21, 2025	F-0658	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Jan 20, 2026	Complaint
Nov 21, 2025	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jan 20, 2026	Complaint
Nov 21, 2025	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jan 20, 2026	Complaint
Nov 21, 2025	F-0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jan 20, 2026	Complaint
Nov 21, 2025	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Past non-compliance Sep 10, 2025	Complaint
Nov 21, 2025	F-0692	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jan 20, 2026
Nov 21, 2025	F-0730	Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Staffing & supervision	D · Potential harm Isolated	Corrected Jan 20, 2026
Nov 21, 2025	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Jan 20, 2026	Complaint
Nov 21, 2025	F-0756	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Jan 20, 2026	Complaint
Nov 21, 2025	F-0760	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Jan 27, 2026	Complaint
Nov 21, 2025	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Jan 20, 2026	Complaint
Nov 21, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected Jan 20, 2026
Jun 5, 2025	F-0600	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	G · Actual harm Isolated	Past non-compliance May 28, 2025	Complaint
Jun 5, 2025	F-0849	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Administration & records	D · Potential harm Isolated	Corrected Jun 7, 2025	Complaint
Nov 20, 2024	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jan 21, 2025
Nov 20, 2024	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jan 21, 2025
Nov 20, 2024	K-0916	Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jan 21, 2025
Nov 20, 2024	K-0923	Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jan 21, 2025
Nov 20, 2024	F-0600	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Dec 18, 2024	Complaint
Nov 20, 2024	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Dec 18, 2024	Complaint
Nov 20, 2024	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 18, 2024	Complaint
Nov 20, 2024	F-0725	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Staffing & supervision	D · Potential harm Isolated	Corrected Dec 18, 2024
Nov 20, 2024	F-0727	Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services Deficiencies · Staffing & supervision	D · Potential harm Isolated	Corrected Dec 18, 2024
Nov 20, 2024	F-0756	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Dec 18, 2024
Nov 20, 2024	F-0757	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Dec 18, 2024
Nov 20, 2024	F-0849	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Administration & records	D · Potential harm Isolated	Corrected Dec 18, 2024
Nov 20, 2024	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	B · Minimal Pattern	Plan of correction, not yet verified Dec 18, 2024	Complaint
May 31, 2024	F-0600	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	J · Immediate jeopardy Isolated	Past non-compliance May 18, 2024	Complaint
Nov 16, 2023	K-0521	Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Feb 2, 2024
Nov 16, 2023	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Dec 14, 2023
Nov 16, 2023	F-0697	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Dec 14, 2023	Complaint
Nov 16, 2023	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Dec 14, 2023	Complaint
Nov 16, 2023	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Dec 14, 2023
Nov 16, 2023	F-0867	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Administration & records	E · Potential harm Pattern	Corrected Dec 14, 2023	Complaint

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Operating entity

Sunbridge Retirement Care Associates, LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Genesis Healthcare

183 facilities in 18 states. CMS chain ID 237.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 2.4

Ownership disclosures

Disclosures

Organizations

Individuals

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Sunbridge Healthcare LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Feb 1, 2009
Fc Gen Operations Investment LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2012
Gen Operations I LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2012
Gen Operations II LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2012
Genesis Healthcare Inc	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Feb 2, 2015
Genesis Healthcare LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2012
Genesis Holdings LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Feb 2, 2015
Sun Healthcare Group, Inc	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Feb 1, 2020
Arnold Whitman	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2024

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Sunbridge Healthcare LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Feb 1, 2009
Fc Gen Operations Investment LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2012
Gen Operations I LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2012
Gen Operations II LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2012
Genesis Healthcare Inc	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Feb 2, 2015
Genesis Healthcare LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2012
Genesis Holdings LLC	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Feb 2, 2015
Sun Healthcare Group, Inc	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Feb 1, 2020
Arnold Whitman	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2024
Genesis Administrative Services LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 2019
Powerback Rehabilitation LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 2019
Syreeta Parham	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 2024
Jeffrey Seder	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 2024
Michael Berg	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Dec 1, 2012
Laura Bridgeford	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jan 1, 2024
Avi Mendelson	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jan 1, 2024
Genesis Administrative Services LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Feb 4, 2025
Powerback Rehabilitation LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Feb 4, 2025
Syreeta Parham	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Feb 4, 2025
Jeffrey Seder	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Feb 4, 2025

Same chain in North Carolina

All 182 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Mount Olive Center 228 Smith Chapel Road, Mount Olive, NC 28365 CCN 345126	150	Jan 28, 2026	353 IJ2 harm2 open	$172k
Siler City Center 900 W Dolphin Street, Siler City, NC 27344 CCN 345143Abuse icon	150	Mar 13, 2026	302 IJ1 harm1 open	$7,909
Meridian Center 707 North Elm Street, High Point, NC 27262 CCN 345172	199	Jun 11, 2026	453 IJ1 harm8 open	$89k
Abbotts Creek Center 877 Hill Everhart Road, Lexington, NC 27295 CCN 345333	64	Jan 7, 2026	17	—

Coordinates as published by CMS.

Address: 310 E Wardell Drive, Pembroke, NC 28372
ZIP: 28372
County: Robeson County FIPS 37155
State: North Carolina
Urban / rural (CMS): Rural

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Glenflora 5701 N. Fayetteville Road, Lumberton, NC 28360 CCN 345194	15.3 km	52	May 28, 2026	131 IJ1 harm1 open	$30k
Wesley Pines Retirement Community 1000 Wesley Pines Road, Lumberton, NC 28358 CCN 345180	17.5 km	62	Jan 30, 2026	14	—
Woodhaven Nursing Center 1150 Pine Run Drive, Lumberton, NC 28358 CCN 345054	17.9 km	115	Jul 9, 2026	463 IJ4 harm1 open	$145k
The Carrolton of Lumberton 1170 Linkhaw Road, Lumberton, NC 28358 CCN 345315Abuse icon	18.4 km	90	Feb 19, 2026	361 open	—
Harborview Lumberton 1555 Willis Avenue, Lumberton, NC 28358 CCN 345234	18.6 km	122	Jun 4, 2026	314 open	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	345409	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	345409	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 345409

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction

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Pembroke Center

Federal certification

State license

Penalties

Owners of record

All disclosed roles

Same chain in North Carolina

Nearby nursing homes

Pembroke Center

Federal certification

State license

Penalties

Owners of record

All disclosed roles

Same chain in North Carolina

Nearby nursing homes