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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J7 | K· | L· |
| Actual harm | G2 | H· | I· |
| Potential harm | D18 | E3 | F· |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| May 26, 2026 | Health | Health Complaint | 1 | Actual harm | — | Open → |
| Jan 8, 2026 | Health | Health Complaint, Health Standard | 4 | Potential harm | — | Open → |
| Aug 26, 2025 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Jan 13, 2025 | Health | Health Complaint | 6 | Immediate jeopardy | — | Open → |
| Oct 8, 2024 | Fire safety | Fire Safety Standard | 1 | Potential harm | — | Open → |
| Oct 8, 2024 | Health | Health Complaint, Health Standard | 15 | Immediate jeopardy | — | Open → |
| Jun 14, 2024 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Aug 2, 2023 | Fire safety | Fire Safety Standard | 1 | Potential harm | — | Open → |
| Aug 2, 2023 | Health | Health Standard | 0 | No citations | — | Open → |
| Feb 18, 2022 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Date | Type | Amount | Payment denial | Record |
|---|---|---|---|---|
| May 26, 2026 | Civil money penalty (fine) | $19,600 | — | 345247|Fine|142948 |
| Aug 26, 2025 | Civil money penalty (fine) | $5,122 | — | 345247|Fine|136067 |
| Jan 13, 2025 | Civil money penalty (fine) | $48,380 | — | 345247|Fine|42663 |
| Oct 8, 2024 | Civil money penalty (fine) | $35,055 | — | 345247|Fine|42587 |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J7 | K· | L· |
| Actual harm | G2 | H· | I· |
| Potential harm | D18 | E3 | F· |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| May 26, 2026 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | G · Actual harm Isolated | Corrected May 27, 2026 | Complaint |
| Jan 8, 2026 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 15, 2026 | Complaint |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
33 facilities in 3 states. CMS chain ID 124.
Chain average overall rating (CMS): 2.7
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Valley Holdings Nc LLC | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 12% | Jan 1, 2024 |
| Horizon Healthcare Group LLC | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 10% | Jan 1, 2024 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Valley Holdings Nc LLC | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 12% | Jan 1, 2024 |
| Horizon Healthcare Group LLC | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 10% | Jan 1, 2024 |
| Jacob Stern | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jan 1, 2024 |
| Jacob Stern | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Jan 1, 2024 |
| Sandra Loftin |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| The Greens at Viewmont 220 13th Avenue Place NW, Hickory, NC 28601 CCN 345080 | 104 | Jul 23, 2026 | 233 IJ1 harm2 open | $35k | |
| The Greens at Gastonia |
Coordinates as published by CMS (geocoding footnote 22).
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Trinity Village 1265 21 Street NE, Hickory, NC 28601 CCN 345152 | 16.6 km | 104 | Mar 11, 2026 | 121 harm | $8,512 | |
| The Greens at Viewmont 220 13th Avenue Place NW, Hickory, NC 28601 CCN 345080 | 17.9 km | 104 | Jul 23, 2026 | 233 IJ1 harm2 open | $35k | |
| The Greens at Hickory 3031 Tate Boulevard SE, Hickory, NC 28602 CCN 345232 | 17.9 km | 150 | Jan 28, 2026 | 27 | — | |
| Conover Nursing and Rehabilitation Center 920 4th Street Southwest, Conover, NC 28613 CCN 345516 | 18.8 km | 90 | Apr 15, 2026 | 7 | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 345247 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 345247 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Jan 8, 2026 | F-0759 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Jan 15, 2026 | Complaint |
| Jan 8, 2026 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Jan 15, 2026 | Complaint |
| Jan 8, 2026 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Jan 15, 2026 |
| Aug 26, 2025 | F-0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Aug 29, 2025 | Complaint |
| Jan 13, 2025 | F-0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect | J · Immediate jeopardy Isolated | Corrected Jan 14, 2025 | Complaint |
| Jan 13, 2025 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | J · Immediate jeopardy Isolated | Corrected Jan 14, 2025 | Complaint |
| Jan 13, 2025 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | J · Immediate jeopardy Isolated | Corrected Jan 14, 2025 | Complaint |
| Jan 13, 2025 | F-0714 | Ensure the physician properly assigns and delegates tasks to a physician assistant, nurse practitioner or clinical nurse specialist. Nursing and Physician Services Deficiencies · Staffing & supervision | J · Immediate jeopardy Isolated | Corrected Jan 14, 2025 | Complaint |
| Jan 13, 2025 | F-0697 | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Jan 14, 2025 | Complaint |
| Jan 13, 2025 | F-0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jan 14, 2025 | Complaint |
| Oct 8, 2024 | F-0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care Deficiencies · Clinical care | J · Immediate jeopardy Isolated | Corrected Oct 9, 2024 | Complaint |
| Oct 8, 2024 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | J · Immediate jeopardy Isolated | Corrected Oct 9, 2024 | Complaint |
| Oct 8, 2024 | F-0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Staffing & supervision | J · Immediate jeopardy Isolated | Corrected Oct 9, 2024 |
| Oct 8, 2024 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jan 21, 2025 |
| Oct 8, 2024 | F-0606 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Oct 9, 2024 | Complaint |
| Oct 8, 2024 | F-0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Oct 9, 2024 | Complaint |
| Oct 8, 2024 | F-0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Oct 9, 2024 | Complaint |
| Oct 8, 2024 | F-0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 9, 2024 |
| Oct 8, 2024 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 9, 2024 | Complaint |
| Oct 8, 2024 | F-0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 9, 2024 |
| Oct 8, 2024 | F-0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 9, 2024 | Complaint |
| Oct 8, 2024 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Past non-compliance Aug 15, 2024 | Complaint |
| Oct 8, 2024 | F-0692 | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 9, 2024 |
| Oct 8, 2024 | F-0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Oct 9, 2024 |
| Oct 8, 2024 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Oct 9, 2024 |
| Oct 8, 2024 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Oct 9, 2024 |
| Jun 14, 2024 | F-0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 28, 2024 | Complaint |
| Aug 2, 2023 | K-0271 | Have exits that are accessible at all times. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 14, 2023 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.29 (case-mix index 1.94).
| Individual |
| Managing employee |
| W-2 MANAGING EMPLOYEE |
| not provided |
| Jan 1, 2024 |
| 162 |
| Jun 25, 2026 |
601 IJ2 harm |
| $148k |
| The Greens at Pinehurst Rehabilitation & Living Ce 205 Rattlesnake Trail, Pinehurst, NC 28374 CCN 345177 | 120 | Mar 19, 2026 | 381 harm3 open | — |
| Willow Ridge of Nc 237 Tryon Road, Rutherfordton, NC 28139 CCN 345197 | 150 | Mar 19, 2026 | 403 IJ1 harm | $147k |
| The Greens at Weaverville 78 Weaver Boulevard, Weaverville, NC 28787 CCN 345221 | 122 | Jul 23, 2026 | 17 | $8,710 |
| Ridgewood Living & Rehabilitation Center 1624 Highland Drive, Washington, NC 27889 CCN 345228 | 128 | Sep 5, 2025 | 331 harm | $11k |
| The Greens at Hickory 3031 Tate Boulevard SE, Hickory, NC 28602 CCN 345232 | 150 | Jan 28, 2026 | 27 | — |
| The Greens at Lincolnton 515 S Generals Boulevard, Lincolnton, NC 28093 CCN 345250 | 117 | Feb 12, 2026 | 365 harm1 open | $32k |