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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J2 | K· | L· |
| Actual harm | G3 | H· | I· |
| Potential harm | D17 | E5 | F2 |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Mar 12, 2026 | Health | Health Complaint | 1 | Actual harm | — | Open → |
| Aug 28, 2025 | Health | Health Standard | 2 | Potential harm | — | Open → |
| Jul 23, 2025 | Health | Health Complaint | 2 | Actual harm | — | Open → |
| Oct 21, 2024 | Health | Health Complaint | 3 | Potential harm | — | Open → |
| May 23, 2024 | Fire safety | Fire Safety Standard | 5 | Potential harm | — | Open → |
| May 23, 2024 | Health | Health Complaint, Health Standard | 7 | Actual harm | — | Open → |
| Feb 28, 2023 | Fire safety | Fire Safety Standard | 5 | Potential harm | — | Open → |
| Feb 28, 2023 | Health | Health Standard | 3 | Immediate jeopardy | — | Open → |
| Jul 2, 2021 | Fire safety | Fire Safety Standard | 1 | Potential harm | — | Open → |
| Date | Type | Amount | Payment denial | Record |
|---|---|---|---|---|
| Mar 12, 2026 | Civil money penalty (fine) | $10,868 | — | 345171|Fine|137806 |
| Jul 23, 2025 | Denial of payment for new admissions | — | Aug 14, 2025 · 34 days | 345171|Payment Denial|2025-08-14 |
| Jul 23, 2025 | Civil money penalty (fine) | $11,700 | — | 345171|Fine|134568 |
| Jul 23, 2025 | Civil money penalty (fine) | $3,931 | — | 345171|Fine|135866 |
| Jul 23, 2025 | Civil money penalty (fine) | $3,931 | — | 345171|Fine|135867 |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J2 | K· | L· |
| Actual harm | G3 | H· | I· |
| Potential harm | D17 | E5 | F2 |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Mar 12, 2026 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Past non-compliance | Complaint |
| Aug 28, 2025 | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Sep 17, 2025 | |
| Aug 28, 2025 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
72 facilities in 8 states. CMS chain ID 364.
Chain average overall rating (CMS): 4.1
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Morgan Stanley Institutional Advisors LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Nov 8, 2024 |
| James Abernathy | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Robert Adams | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| William Adams | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Ben Flatt | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Stephen Flatt | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Emil Hassan | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Brian Kidd | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Richard Laroche | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jan 13, 1998 |
| Josh Mccreary | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Sandra Trail | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Morgan Stanley Institutional Advisors LLC | Organization | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Nov 8, 2024 |
| James Abernathy | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Robert Adams | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| William Adams | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| White Oak Manor - Burlington 323 Baldwin Road, Burlington, NC 27217 CCN 345301 | 160 | Nov 18, 2025 | 355 IJ1 harm | $137k |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Ignite Medical Resort Shelby 1404 N Lafayette Street, Shelby, NC 28150 CCN 345282 | 2.4 km | 120 | Nov 18, 2025 | 18 | — | |
| Peak Resources- Shelby 726 South Battleground Ave, Grover, NC 28073 CCN 345229 | 16.8 km | 100 | Feb 11, 2026 | 14 | — | |
| Carolina Care Health and Rehabilitation 111 Harrelson Street, Cherryville, NC 28021 CCN 345255 | 17.4 km | 107 | Apr 16, 2026 | 141 open | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 345171 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 345171 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| May 23, 2024 | Civil money penalty (fine) | $12,542 | — | 345171|Fine|42389 |
| F-0656 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care |
| D · Potential harm Isolated |
| Corrected Sep 17, 2025 |
| Jul 23, 2025 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Aug 28, 2025 | Complaint |
| Jul 23, 2025 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Aug 28, 2025 | Complaint |
| Oct 21, 2024 | F-0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Nov 15, 2024 | Complaint |
| Oct 21, 2024 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | F · Potential harm Widespread | Corrected Nov 15, 2024 | Complaint |
| Oct 21, 2024 | F-0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Infection Control Deficiencies · Infection prevention | F · Potential harm Widespread | Corrected Nov 15, 2024 | Complaint |
| May 23, 2024 | F-0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Jun 21, 2024 | Complaint |
| May 23, 2024 | K-0161 | Use approved construction type or materials. Construction Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 5, 2024 |
| May 23, 2024 | K-0345 | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 5, 2024 |
| May 23, 2024 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 5, 2024 |
| May 23, 2024 | K-0914 | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 5, 2024 |
| May 23, 2024 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Sep 5, 2024 |
| May 23, 2024 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jun 21, 2024 |
| May 23, 2024 | F-0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 21, 2024 |
| May 23, 2024 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jun 21, 2024 |
| May 23, 2024 | F-0679 | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Jun 21, 2024 |
| May 23, 2024 | F-0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Jun 21, 2024 |
| May 23, 2024 | F-0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Jun 21, 2024 |
| Feb 28, 2023 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | J · Immediate jeopardy Isolated | Corrected Mar 24, 2023 |
| Feb 28, 2023 | F-0610 | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | J · Immediate jeopardy Isolated | Corrected Mar 24, 2023 |
| Feb 28, 2023 | K-0222 | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 19, 2023 |
| Feb 28, 2023 | K-0225 | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 19, 2023 |
| Feb 28, 2023 | K-0291 | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 19, 2023 |
| Feb 28, 2023 | K-0321 | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 19, 2023 |
| Feb 28, 2023 | K-0923 | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected May 19, 2023 |
| Feb 28, 2023 | F-0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Mar 24, 2023 |
| Jul 2, 2021 | K-0921 | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Aug 28, 2021 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.50 (case-mix index 1.39).
| Ben Flatt | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Stephen Flatt | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Emil Hassan | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Brian Kidd | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Richard Laroche | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Jan 13, 1998 |
| Josh Mccreary | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Sandra Trail | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 1, 2024 |
| Stephen Flatt | Individual | Partner | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | not provided | Feb 7, 2026 |
| Robert Adams | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Jan 13, 1998 |
| Kevin Clark | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Aug 1, 2024 |
| Stephen Flatt | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Aug 1, 2024 |
| Gregory Forsey | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Aug 1, 2024 |
| Michelle Higby | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Aug 1, 2024 |
| Brian Kidd | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Aug 1, 2024 |
| Crystal Lombardo | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Aug 1, 2024 |
| Stephen Flatt | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jun 21, 2005 |
| Lisa Piercey | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Nov 6, 2025 |
| Ben Flatt | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Mar 2, 2017 |
| Brian Kidd | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | May 31, 2023 |
| Josh Mccreary | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Apr 15, 2019 |
| Blackrock Inc | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Aug 1, 2024 |
| Kevin Clark | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Jan 29, 2026 |
| Gregory Forsey | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Aug 1, 2024 |
| Brian Kidd | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Aug 1, 2024 |
| Crystal Lombardo | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Aug 1, 2024 |