Elderwood at Lockport — nursing home in Lockport, NY

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 126 CMS-certified beds (not state-licensed beds)
Licensed beds: 126 state-licensed beds · New York State Department of Health
State license: 3101308N active · licensee 104 Old Niagara Road Operating Company, LLC
Average residents per day: 104.9 CMS, MDS-derived
CMS Certification Number: 335500
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Aug 1, 1976
Ownership type: For profit - Limited Liability company
Operator (legal business name): 104 Old Niagara Road Operating Company, LLC
CMS chain: Elderwood 17 facilities
Phone: (716) 434-6324
Resident & family council: Both
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Mar 13, 2026

Citations

25

10 health · 15 fire

Harm or worse

1

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D11	E12	F·
Minimal	A·	B1	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

2

$113,320

Payment denials

0

Latest

Mar 13, 2026

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 335500
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 126
First approved: Aug 1, 1976
Located in a hospital: No
Status: Active CMS certification as of CMS release Nov 1, 2026
Evidence: Verified

State license

Authority: New York State Department of Health (NYSDOH)
License number: 3101308N
State facility ID: 571
License type: Residential Health Care Facility - SNF
License status: active
Licensed beds: 126
Bed certifications: RHCF: 126
Link to CMS record: Linked by exact street address + ZIP Inferred
Licensee: 104 Old Niagara Road Operating Company, LLC · LLC
As of: Oct 23, 2026
Evidence: Inferred source ↗

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Mar 13, 2026	Health	Health Complaint	1	Actual harm	—	Open →
May 2, 2025	Fire safety	Fire Safety Standard	3	Potential harm	—	Open →
May 2, 2025	Health	Health Standard	2	Potential harm	—	Open →
Jun 6, 2023	Fire safety	Fire Safety Standard	9	Potential harm	—	Open →
Jun 6, 2023	Health	Health Standard	5	Potential harm	—	Open →
Jul 30, 2021	Fire safety	Fire Safety Standard	3	Potential harm	—	Open →
Jul 30, 2021	Health	Health Standard	2	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

Date	Type	Amount	Payment denial	Record
Mar 13, 2026	Civil money penalty (fine)	$19,135	—	335500\|Fine\|144430
May 2, 2025	Civil money penalty (fine)	$94,185	—	335500\|Fine\|22425

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D11	E12	F·
Minimal	A·	B1	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Mar 13, 2026	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	G · Actual harm Isolated	Corrected Apr 8, 2026	Complaint
May 2, 2025	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jun 30, 2025
May 2, 2025	K-0712	Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jun 30, 2025
May 2, 2025	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jun 30, 2025
May 2, 2025	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 1, 2025
May 2, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Jul 1, 2025
Jun 6, 2023	K-0200	Meet other general requirements. Egress Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jul 31, 2023
Jun 6, 2023	K-0211	Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jul 31, 2023
Jun 6, 2023	K-0291	Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jul 31, 2023
Jun 6, 2023	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jul 31, 2023
Jun 6, 2023	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jul 31, 2023
Jun 6, 2023	K-0355	Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jul 31, 2023
Jun 6, 2023	K-0374	Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jul 31, 2023
Jun 6, 2023	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Aug 29, 2023
Jun 6, 2023	K-0923	Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jul 31, 2023
Jun 6, 2023	F-0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 31, 2023
Jun 6, 2023	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 31, 2023
Jun 6, 2023	F-0725	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Staffing & supervision	E · Potential harm Pattern	Corrected Jul 31, 2023
Jun 6, 2023	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Jul 14, 2023
Jun 6, 2023	F-0732	Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Staffing & supervision	B · Minimal Pattern	Corrected Jul 31, 2023
Jul 30, 2021	K-0372	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Sep 28, 2021
Jul 30, 2021	K-0374	Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Sep 28, 2021
Jul 30, 2021	K-0781	Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Sep 28, 2021
Jul 30, 2021	F-0803	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	D · Potential harm Isolated	Corrected Sep 28, 2021
Jul 30, 2021	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Sep 28, 2021

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.1

Health inspectionsstate 2.7

Staffingstate 2.9

Quality measuresstate 3.9

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.47

State avg 3.69US avg 3.90

Registered nurse (RN)0.67

State avg 0.73US avg 0.69

Licensed practical nurse0.82

State avg 0.76US avg 0.86

Nurse aide1.98

State avg 2.20US avg 2.35

Weekend total nurse3.21

State avg 3.20US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.54 (case-mix index 1.37).

Staff turnover

Total nursing staff turnover50.4%

State avg 40.3%US avg 45.3%

Registered nurse turnover55.9%

State avg 39.6%US avg 42.5%

Administrators who left0

State avg 1US avg 1

Health survey score

Cycle 1 standard survey: May 2, 2025
Cycle 1 health score: 28
Total weighted score: 26

Operating entity

104 Old Niagara Road Operating Company, LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Elderwood

17 facilities in 3 states. CMS chain ID 196.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 2.2

Ownership disclosures

Disclosures

9

Organizations

1

Individuals

8

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
104 Old Niagara Road Operating Holdco, LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Jun 15, 2016
Warren Cole	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	50%	Jun 15, 2016

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
104 Old Niagara Road Operating Holdco, LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Jun 15, 2016
Warren Cole	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	50%	Jun 15, 2016
Warren Cole	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jun 15, 2016
Philip Quillard	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jun 15, 2016
Jeffrey Rubin	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jun 15, 2016
Warren Cole	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jun 15, 2016
Philip Quillard	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jun 15, 2016
Jeffrey Rubin	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jun 15, 2016
Shane Setlock	Individual	Managing employee	W-2 MANAGING EMPLOYEE	not provided	Jan 18, 2021

Same chain in New York

All 16 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Elderwood at Amherst 4459 Bailey Avenue, Amherst, NY 14226 CCN 335056Abuse icon	92	Aug 20, 2026	261 IJ1 harm	$25k
Elderwood of Uihlein at Lake Placid 185 Old Military Road, Lake Placid, NY 12946 CCN 335267	156	Oct 2, 2024	35	—
Elderwood at Williamsville 200 Bassett Road, Williamsville, NY 14221 CCN 335326	200	Apr 21, 2026	411 harm	$76k
Elderwood at Waverly 37 North Chemung Street, Waverly, NY 14892 CCN 335346Abuse icon	200	Mar 11, 2026	542 IJ	$82k
Elderwood at Grand Island 2850 Grand Island Blvd, Grand Island, NY 14072 CCN 335391	90	Dec 2, 2025	28	—
Elderwood at North Creek 112 Ski Bowl Road, North Creek, NY 12853 CCN 335429	82	Sep 20, 2024	34	—
Elderwood at Ticonderoga 101 Adirondack Drive, Ticonderoga, NY 12883 CCN 335482	84	Aug 20, 2025	38	$4,516
Elderwood of Lakeside at Brockport 170 West Avenue, Brockport, NY 14420 CCN 335569	120	Apr 2, 2025	10	—

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 104 Old Niagara Road, Lockport, NY 14094
ZIP: 14094
County: Niagara County FIPS 36063
State: New York
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Lockport Rehab & Health Care Center 909 Lincoln Ave, Lockport, NY 14094 CCN 335573	3.7 km	82	Mar 11, 2026	31	—
Absolut Center for Nursing and Rehabilitation at G 4540 Lincoln Drive, Gasport, NY 14067 CCN 335533	7.9 km	83	May 27, 2026	171 IJ	$8,281
Newfane Rehab & Health Care Center 2709 Transit Rd, Newfane, NY 14108 CCN 335481	10.9 km	165	Jun 5, 2025	36	—
Beechwood Homes 2235 Millersport Highway, Getzville, NY 14068 CCN 335468	21.4 km	272	Jul 3, 2025	37	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	335500	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	335500	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026
New York DOH Health Facility Information NY	571	state_license, licensed_beds, licensee Linked to the CMS record by exact normalized street address and ZIP (the state roster does not publish the CCN).	Inferred	Oct 23, 2026	Nov 7, 2026
New York DOH Bed Certifications NY	571	capacity, bed_certifications	Verified	Nov 1, 2026	Nov 7, 2026

Record-level source links for CCN 335500

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction