Willow Creek Retirement Center — nursing home in Byram, MS

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 88 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 78.4 CMS, MDS-derived
CMS Certification Number: 255300
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Aug 1, 2003
Ownership type: For profit - Limited Liability company
Operator (legal business name): Wcrl, LLC
CMS chain: Briar Hill Management 6 facilities
Phone: (601) 863-4201
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

12

latest Aug 3, 2026

Citations

27

25 health · 2 fire

Harm or worse

1

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D19	E4	F3
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

1

$8,018

Payment denials

0

Latest

Sep 12, 2024

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 255300
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 88
First approved: Aug 1, 2003
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Mississippi.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Aug 3, 2026	Health	Health Complaint	1	Potential harm	—	Open →
Jun 4, 2026	Health	Health Complaint	2	Potential harm	—	Open →
Mar 5, 2026	Fire safety	Fire Safety Standard	1	Potential harm	—	Open →
Mar 5, 2026	Health	Health Standard	7	Potential harm	—	Open →
Jan 6, 2026	Health	Health Complaint	1	Potential harm	—	Open →
Nov 7, 2024	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Nov 7, 2024	Health	Health Standard	4	Potential harm	—	Open →
Sep 12, 2024	Health	Health Complaint	1	Actual harm	—	Open →
May 24, 2024	Health	Health Complaint	1	Potential harm	—	Open →
Mar 13, 2024	Health	Health Complaint	2	Potential harm	—	Open →
Feb 23, 2023	Fire safety	Fire Safety Standard	1	Potential harm	—	Open →
Feb 23, 2023	Health	Health Standard	6	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

Date	Type	Amount	Payment denial	Record
Sep 12, 2024	Civil money penalty (fine)	$8,018	—	255300\|Fine\|25985

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D19	E4	F3
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Aug 3, 2026	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 4, 2026	Complaint
Jun 4, 2026	F-0600	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 9, 2026	Complaint
Jun 4, 2026	F-0602	Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 9, 2026	Complaint
Mar 5, 2026	K-0919	Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Apr 6, 2026
Mar 5, 2026	F-0558	Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Apr 6, 2026
Mar 5, 2026	F-0584	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Apr 6, 2026
Mar 5, 2026	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 6, 2026
Mar 5, 2026	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 6, 2026
Mar 5, 2026	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Apr 6, 2026
Mar 5, 2026	F-0867	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Administration & records	D · Potential harm Isolated	Corrected Apr 6, 2026
Mar 5, 2026	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	F · Potential harm Widespread	Corrected Apr 6, 2026
Jan 6, 2026	F-0740	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Feb 5, 2026	Complaint
Nov 7, 2024	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 4, 2024
Nov 7, 2024	F-0693	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 4, 2024
Nov 7, 2024	F-0760	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Dec 4, 2024
Nov 7, 2024	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected Dec 4, 2024
Sep 12, 2024	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	G · Actual harm Isolated	Past non-compliance Sep 5, 2024	Complaint
May 24, 2024	F-0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Jul 4, 2024	Complaint
Mar 13, 2024	F-0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 15, 2024	Complaint
Mar 13, 2024	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 15, 2024	Complaint
Feb 23, 2023	E-0039	Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Emergency preparedness	D · Potential harm Isolated	Corrected Mar 29, 2023
Feb 23, 2023	F-0561	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 29, 2023
Feb 23, 2023	F-0565	Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Mar 29, 2023
Feb 23, 2023	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 29, 2023
Feb 23, 2023	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 29, 2023
Feb 23, 2023	F-0758	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Mar 29, 2023
Feb 23, 2023	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Mar 29, 2023

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 2.7

Health inspectionsstate 2.8

Staffingstate 3.8

Quality measuresstate 2.3

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.69

State avg 4.20US avg 3.90

Registered nurse (RN)0.41

State avg 0.63US avg 0.69

Licensed practical nurse1.22

State avg 1.11US avg 0.86

Nurse aide2.05

State avg 2.46US avg 2.35

Weekend total nurse3.37

State avg 3.48US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.54 (case-mix index 1.13).

Staff turnover

Total nursing staff turnover55.0%

State avg 44.4%US avg 45.3%

Registered nurse turnover53.8%

State avg 36.6%US avg 42.5%

Administrators who left1

State avg 0US avg 1

Health survey score

Cycle 1 standard survey: Mar 5, 2026
Cycle 1 health score: 60
Total weighted score: 59

Operating entity

Wcrl, LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Briar Hill Management

6 facilities in 1 states. CMS chain ID 89.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 3.7

Ownership disclosures

Disclosures

30

Organizations

3

Individuals

26

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Lynn Philippe	Individual	Direct owner	DIRECT OWNERSHIP INTEREST	not provided	Jan 28, 2008
David Rotolo	Individual	Direct owner	DIRECT OWNERSHIP INTEREST	not provided	Jan 28, 2008
Robert Rotolo	Individual	Direct owner	DIRECT OWNERSHIP INTEREST	not provided	Jan 28, 2008

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Lynn Philippe	Individual	Direct owner	DIRECT OWNERSHIP INTEREST	not provided	Jan 28, 2008
David Rotolo	Individual	Direct owner	DIRECT OWNERSHIP INTEREST	not provided	Jan 28, 2008
Robert Rotolo	Individual	Direct owner	DIRECT OWNERSHIP INTEREST	not provided	Jan 28, 2008
Briar Hill Management, LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Sep 3, 2003
Sandy Burlison	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Feb 25, 2019
Sharon Burns	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 28, 2008
Donna Green	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 4, 2010
Curtis King	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Sep 1, 2016
Ashley Muha	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 4, 2010
David Rotolo	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 28, 2008
Robert Rotolo	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 28, 2008
Johnnie Walters	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 12, 2026
Deborah White	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 12, 2014
Carrie Whitlow	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Sep 5, 2022
Briar Hill Management, LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Apr 1, 2025
Omnicare LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	May 1, 2017
Wcr LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jan 28, 2008
Sandy Burlison	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Feb 25, 2019
Sharon Burns	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 28, 2008
Timothy Estes	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Nov 11, 2008
Donna Green	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 4, 2010
Curtis King	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Sep 1, 2016
Ashley Muha	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Oct 4, 2010
Lynn Philippe	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 28, 2008
David Rotolo	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 28, 2008
Robert Rotolo	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 28, 2008
Frosini Rubertino	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Sep 18, 2017
Johnnie Walters	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jan 12, 2026
Deborah White	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 12, 2014
Carrie Whitlow	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Sep 5, 2022

Same chain in Mississippi

All 5 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Vineyard Court Nursing Center 2002 5th Street North, Columbus, MS 39705 CCN 255299	55	Aug 13, 2026	277 IJ3 harm	$79k
Carrington, LLC D/B/a the Carrington 307 Reed Rd, Starkville, MS 39759 CCN 255301	60	Apr 9, 2026	9	—
Briar Hill Rest Home 1201 Gunter Road, Florence, MS 39073 CCN 255303	60	May 28, 2026	141 harm	$8,788
The Nichols Center 1308 Highway 51 North, Madison, MS 39110 CCN 255304	60	Mar 26, 2026	134 harm	$18k
River Place Nursing Center 1126 Earl Frye Boulevard, South, Amory, MS 38821 CCN 255305	60	Dec 18, 2025	13	—

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS (geocoding footnote 22).

Address: 49 Willow Creek Lane, Byram, MS 39272
ZIP: 39272
County: Hinds County FIPS 28049
State: Mississippi
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Edgewood Health & Rehabilitation 205 Byram Parkway, Byram, MS 39272 CCN 255103SFF CandidateAbuse icon	3.6 km	119	Jul 23, 2026	497 IJ9 harm	$136k
Pleasant Hills Community Living Center 1600 Raymond Rd, Jackson, MS 39204 CCN 255112	7.2 km	100	Feb 23, 2026	222 IJ2 harm1 open	$119k
Chadwick Community Care Center 1900 Chadwick Drive, Jackson, MS 39204 CCN 255125	7.9 km	102	Jul 2, 2026	261 IJ	$8,281
Methodist Sepcialty Care Center 1 Layfair Drive Suite 500, Flowood, MS 39232 CCN 25A414	11.6 km	60	Jun 4, 2026	9	—
Woodlands Rehabilitation and Healthcare Center 102 Woodchase Park Drive, Clinton, MS 39056 CCN 255148	12.4 km	145	Jul 1, 2026	363 IJ2 harm	$30k
Compere Nh Inc 865 North Street, Jackson, MS 39202 CCN 255249	13.4 km	60	Jul 28, 2026	11	—
Briar Hill Rest Home 1201 Gunter Road, Florence, MS 39073 CCN 255303	13.9 km	60	May 28, 2026	141 harm	$8,788
Magnolia Senior Care, LLC 3701 Peter Quinn Drive, Jackson, MS 39213 CCN 255275	15.9 km	60	Apr 16, 2026	122 harm	$8,542

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	255300	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	255300	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 255300

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction