Heartwood Lodge Trinity Health — nursing home in Spring Lake, MI

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 84 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 77.4 CMS, MDS-derived
CMS Certification Number: 235373
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Aug 1, 1978
Ownership type: Non profit - Corporation
Operator (legal business name): Heartwood Lodge Trinity Health
CMS chain: Trinity Health 18 facilities
Phone: (616) 842-0770
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

10

latest Jul 15, 2026

Citations

47

38 health · 9 fire

Harm or worse

1

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D18	E19	F9
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

1

Latest

Apr 23, 2025

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 235373
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 84
First approved: Aug 1, 1978
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Michigan.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Jul 15, 2026	Fire safety	Fire Safety Standard	3	Potential harm	—	Open →
Jul 15, 2026	Health	Health Standard	3	Potential harm	—	Open →
Aug 26, 2025	Health	Health Complaint	1	Potential harm	—	Open →
Jun 13, 2025	Fire safety	Fire Safety Standard	6	Potential harm	—	Open →
Jun 13, 2025	Health	Health Standard	21	Actual harm	—	Open →
Apr 23, 2025	Health	Health Complaint	2	Potential harm	—	Open →
Feb 13, 2025	Health	Health Complaint	1	Potential harm	—	Open →
Oct 29, 2024	Health	Health Complaint	1	Potential harm	—	Open →
Jun 27, 2024	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Jun 27, 2024	Health	Health Standard	9	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

Date	Type	Amount	Payment denial	Record
Apr 23, 2025	Denial of payment for new admissions	—	Jul 11, 2025 · 19 days	235373\|Payment Denial\|2025-07-11

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D18	E19	F9
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Jul 15, 2026	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Aug 1, 2026
Jul 15, 2026	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Aug 1, 2026
Jul 15, 2026	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Aug 1, 2026
Jul 15, 2026	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Aug 5, 2026
Jul 15, 2026	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Aug 5, 2026
Jul 15, 2026	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Aug 5, 2026
Aug 26, 2025	F-0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Sep 12, 2025	Complaint
Jun 13, 2025	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	G · Actual harm Isolated	Corrected Jul 10, 2025
Jun 13, 2025	E-0006	Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Emergency preparedness	F · Potential harm Widespread	Corrected Jul 10, 2025
Jun 13, 2025	E-0025	Create arrangements with other facilities to receive patients. Emergency Preparedness Deficiencies · Emergency preparedness	F · Potential harm Widespread	Corrected Jul 10, 2025
Jun 13, 2025	K-0211	Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jul 10, 2025
Jun 13, 2025	K-0223	Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jul 10, 2025
Jun 13, 2025	K-0324	Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jul 10, 2025
Jun 13, 2025	K-0920	Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jul 10, 2025
Jun 13, 2025	F-0554	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 10, 2025
Jun 13, 2025	F-0557	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 10, 2025
Jun 13, 2025	F-0558	Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Jul 10, 2025
Jun 13, 2025	F-0580	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 10, 2025
Jun 13, 2025	F-0609	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 10, 2025
Jun 13, 2025	F-0628	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jul 30, 2025
Jun 13, 2025	F-0636	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Jul 10, 2025
Jun 13, 2025	F-0640	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 10, 2025
Jun 13, 2025	F-0644	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 10, 2025
Jun 13, 2025	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 10, 2025
Jun 13, 2025	F-0657	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 10, 2025
Jun 13, 2025	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Jul 30, 2025
Jun 13, 2025	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Jul 10, 2025
Jun 13, 2025	F-0756	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Jul 10, 2025
Jun 13, 2025	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Jul 10, 2025
Jun 13, 2025	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 30, 2025
Jun 13, 2025	F-0865	Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · Administration & records	F · Potential harm Widespread	Corrected Jul 10, 2025
Jun 13, 2025	F-0868	Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Administration & records	F · Potential harm Widespread	Corrected Jul 10, 2025
Jun 13, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	F · Potential harm Widespread	Corrected Jul 10, 2025
Jun 13, 2025	F-0881	Implement a program that monitors antibiotic use. Infection Control Deficiencies · Infection prevention	F · Potential harm Widespread	Corrected Jul 10, 2025
Apr 23, 2025	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 30, 2025	Complaint
Apr 23, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected Jul 10, 2025	Complaint
Feb 13, 2025	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Apr 1, 2025	Complaint
Oct 29, 2024	F-0609	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Dec 5, 2024	Complaint
Jun 27, 2024	F-0658	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Aug 5, 2024
Jun 27, 2024	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Aug 5, 2024
Jun 27, 2024	F-0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Aug 5, 2024
Jun 27, 2024	F-0688	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Aug 5, 2024
Jun 27, 2024	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Aug 5, 2024
Jun 27, 2024	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Aug 5, 2024
Jun 27, 2024	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Aug 5, 2024
Jun 27, 2024	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Aug 5, 2024
Jun 27, 2024	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected Aug 5, 2024

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.2

Health inspectionsstate 2.8

Staffingstate 3.6

Quality measuresstate 3.9

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing4.04

State avg 4.03US avg 3.90

Registered nurse (RN)0.47

State avg 0.78US avg 0.69

Licensed practical nurse0.93

State avg 0.89US avg 0.86

Nurse aide2.64

State avg 2.36US avg 2.35

Weekend total nurse3.63

State avg 3.50US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.48 (case-mix index 1.26).

Staff turnover

Total nursing staff turnover42.9%

State avg 44.6%US avg 45.3%

Registered nurse turnover66.7%

State avg 39.2%US avg 42.5%

Administrators who left0

State avg 0US avg 1

Health survey score

Cycle 1 standard survey: Jul 15, 2026
Cycle 1 health score: 20
Total weighted score: 65

Operating entity

Heartwood Lodge Trinity Health

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Trinity Health

18 facilities in 8 states. CMS chain ID 525.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 3.4

Ownership disclosures

Disclosures

23

Organizations

1

Individuals

22

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Trinity Continuing Care Services	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Oct 1, 2022

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Trinity Continuing Care Services	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	100%	Oct 1, 2022
Marcus Bowens	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 1, 2022
Pamela Latovick	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 1, 2022
Benjamin Carter	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Oct 1, 2022
Janice Hamilton-Crawford	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Oct 1, 2022
Joanne Handy	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Oct 1, 2022
Arthur Henkel	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Oct 1, 2022
Beverly Jones	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Oct 1, 2022
William Minnix	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Oct 1, 2022
Lejon Poole	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Oct 1, 2022
Anna Marie Tag	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Oct 1, 2022
Marjorie Tapia	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Oct 1, 2022
Antonia Villarruel	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Oct 1, 2022
Dewayne Wells	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Oct 1, 2022
Marcus Bowens	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Oct 1, 2022
Janice Hamilton-Crawford	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Oct 1, 2022
Tammy Harvey	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jul 1, 2008
Arthur Henkel	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Oct 1, 2022
Judy Hooyenga	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jul 1, 2008
Mandi Murray	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Oct 1, 2022
Timothy Parker	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jul 1, 2019
Anna Marie Tag	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Oct 1, 2022
Tina Kramer	Individual	Managing employee	W-2 MANAGING EMPLOYEE	not provided	Sep 13, 2021

Same chain in Michigan

All 17 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Glacier Hills 1200 Earhart Road, Ann Arbor, MI 48105 CCN 235223	105	May 15, 2026	20	—
The Neighborhoods of White Lake 10770 Elizabeth Lake Road, White Lake, MI 48386 CCN 235430	39	Jul 29, 2026	7	—
Fraser Villa 33300 Utica Road, Fraser, MI 48026 CCN 235453	111	May 28, 2026	21	—
Bellbrook 873 W Avon Rd, Rochester Hills, MI 48307 CCN 235470	36	Feb 18, 2026	18	—
Mary Free Bed Sub-Acute Rehabilitation 235 Wealthy Street SE, 5th Floor, Grand Rapids, MI 49503 CCN 235708	48	May 13, 2026	141 harm	—

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 18525 Woodland Ridge Drive, Spring Lake, MI 49456
ZIP: 49456
County: Ottawa County FIPS 26139
State: Michigan
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	CMS overall	Last inspection	Citations (window)	Fines
Medilodge at the Shore 900 South Beacon Boulevard, Grand Haven, MI 49417 CCN 235356	4.8 km	126		Dec 10, 2025	621 harm	—
Riverside Nursing Centre 415 Friant Street, Grand Haven, MI 49417 CCN 235535	5.1 km	34		Apr 20, 2026	851 harm	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	235373	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	235373	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 235373

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction