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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G5 | H· | I· |
| Potential harm | D20 | E6 | F12 |
| Minimal | A· | B· | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Sep 17, 2025 | Fire safety | Fire Safety Standard | 12 | Potential harm | — | Open → |
| Sep 17, 2025 | Health | Health Standard | 3 | Potential harm | — | Open → |
| Mar 19, 2025 | Health | Health Complaint | 3 | Actual harm | — | Open → |
| Sep 19, 2024 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Sep 19, 2024 | Health | Health Standard | 8 | Potential harm | — | Open → |
| Aug 29, 2024 | Health | Health Complaint | 2 | Potential harm | — | Open → |
| Sep 14, 2023 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Sep 14, 2023 | Health | Health Standard | 15 | Actual harm | — | Open → |
| Date | Type | Amount | Payment denial | Record |
|---|---|---|---|---|
| Mar 19, 2025 | Civil money penalty (fine) | $9,620 | — | 225732|Fine|3899 |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G5 | H· | I· |
| Potential harm | D20 | E6 | F12 |
| Minimal | A· | B· | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Sep 17, 2025 | K-0131 | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 | |
| Sep 17, 2025 | K-0222 | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 | |
| Sep 17, 2025 |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
194 facilities in 26 states. CMS chain ID 311.
Chain average overall rating (CMS): 3.4
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Developers Investment Company Inc | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Aug 28, 1987 |
| Forrest Preston | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 28, 1987 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Developers Investment Company Inc | Organization | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Aug 28, 1987 |
| Forrest Preston | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Aug 28, 1987 |
| Cindy Cross | Individual | Partner | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | not provided | Oct 7, 2025 |
| Kimberly Cote | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Sep 6, 2023 |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Life Care Center of Leominster 370 West Street, Leominster, MA 01453 CCN 225038 | 133 | Apr 29, 2026 | 24 | — | |
| Life Care Center of Acton One Great Road, Acton, MA 01720 CCN 225191 | 155 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Melrose Healthcare 40 Martin Street, Melrose, MA 02176 CCN 225329 | 1.5 km | 106 | Mar 19, 2026 | 711 harm | $49k | |
| Regalcare at Glen Ridge 120 Murray Street, Medford, MA 02155 CCN 225523SFF Candidate | 2.3 km | 164 | Jun 3, 2026 | 11111 harm | $286k | |
| Elmhurst Healthcare (the) 743 Main Street, Melrose, MA 02176 CCN 225659 | 2.5 km | 45 | May 20, 2026 | 14 | — | |
| Regalcare at Courtyard-Medford 200 Governors Avenue, Medford, MA 02155 CCN 225545 | 3.1 km | 224 | Apr 2, 2026 | 826 harm | $165k | |
| Greenwood Nursing & Rehabilitation Center 90 Greenwood Street, Wakefield, MA 01880 CCN 225736 | 3.4 km | 36 | Aug 7, 2025 | 13 | — | |
| Medford Rehabilitation and Nursing Center 300 Winthrop Street, Medford, MA 02155 CCN 225339 | 3.9 km | 142 | Aug 1, 2025 | 413 harm | — | |
| Dexter House Healthcare 120 Main Street, Malden, MA 02148 CCN 225137 | 4.1 km | 130 | Sep 26, 2025 | 37 | — | |
| Winchester Rehabilitation and Nursing Center 223 Swanton Street, #1968, Winchester, MA 01890 CCN 225357 | 4.5 km | 121 | Feb 6, 2026 | 29 | — |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 225732 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 225732 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Have properly located and lighted "Exit" signs. Egress Deficiencies · Environment & life safety |
| F · Potential harm Widespread |
| Corrected Nov 27, 2025 |
| Sep 17, 2025 | K-0311 | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 |
| Sep 17, 2025 | K-0345 | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 |
| Sep 17, 2025 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 |
| Sep 17, 2025 | K-0372 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 |
| Sep 17, 2025 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 |
| Sep 17, 2025 | K-0531 | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 |
| Sep 17, 2025 | K-0712 | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 |
| Sep 17, 2025 | K-0914 | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 |
| Sep 17, 2025 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Nov 27, 2025 |
| Sep 17, 2025 | F-0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Oct 23, 2025 |
| Sep 17, 2025 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 23, 2025 |
| Sep 17, 2025 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Oct 23, 2025 |
| Mar 19, 2025 | F-0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | G · Actual harm Isolated | Past non-compliance Mar 18, 2025 | Complaint |
| Mar 19, 2025 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | G · Actual harm Isolated | Past non-compliance Mar 18, 2025 | Complaint |
| Mar 19, 2025 | F-0697 | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Past non-compliance Mar 18, 2025 | Complaint |
| Sep 19, 2024 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Oct 4, 2024 |
| Sep 19, 2024 | F-0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 4, 2024 |
| Sep 19, 2024 | F-0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 4, 2024 |
| Sep 19, 2024 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 4, 2024 |
| Sep 19, 2024 | F-0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 4, 2024 |
| Sep 19, 2024 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | D · Potential harm Isolated | Corrected Oct 4, 2024 |
| Sep 19, 2024 | F-0839 | Employ staff that are licensed, certified, or registered in accordance with state laws. Administration Deficiencies · Administration & records | E · Potential harm Pattern | Corrected Oct 4, 2024 |
| Sep 19, 2024 | F-0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 4, 2024 |
| Aug 29, 2024 | F-0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Sep 18, 2024 | Complaint |
| Aug 29, 2024 | F-0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Staffing & supervision | D · Potential harm Isolated | Corrected Sep 18, 2024 | Complaint |
| Sep 14, 2023 | F-0658 | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Oct 10, 2023 |
| Sep 14, 2023 | F-0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care | G · Actual harm Isolated | Corrected Oct 10, 2023 |
| Sep 14, 2023 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Oct 10, 2023 |
| Sep 14, 2023 | F-0552 | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Oct 10, 2023 |
| Sep 14, 2023 | F-0583 | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Oct 10, 2023 |
| Sep 14, 2023 | F-0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Oct 10, 2023 |
| Sep 14, 2023 | F-0610 | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Oct 10, 2023 |
| Sep 14, 2023 | F-0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 10, 2023 |
| Sep 14, 2023 | F-0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 10, 2023 |
| Sep 14, 2023 | F-0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 10, 2023 |
| Sep 14, 2023 | F-0759 | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Oct 10, 2023 |
| Sep 14, 2023 | F-0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management | E · Potential harm Pattern | Corrected Oct 10, 2023 |
| Sep 14, 2023 | F-0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration | E · Potential harm Pattern | Corrected Oct 10, 2023 |
| Sep 14, 2023 | F-0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Oct 10, 2023 |
| Sep 14, 2023 | F-0880 | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention | D · Potential harm Isolated | Corrected Oct 10, 2023 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.85 (case-mix index 1.48).
| Zofia Long | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Mar 15, 2004 |
| Dennis Nguyen | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Dec 21, 2024 |
| Developers Investment Company Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jan 28, 2020 |
| Life Care Centers of America, Inc | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Mar 25, 1996 |
| Stoneham Operations LLC | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Jul 21, 1997 |
| Maya Berdzenishvili | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Feb 1, 2024 |
| Kimberly Cote | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Sep 6, 2023 |
| Todd Fletcher | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 13, 2024 |
| Zofia Long | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Mar 15, 2004 |
| Dennis Nguyen | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 21, 2024 |
| Aubrey Preston | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 13, 2024 |
| James Ziegler | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Dec 13, 2024 |
| Lisa Lay | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Apr 24, 2017 |
| Richard Swanker | Individual | Corporate officer / director | CORPORATE DIRECTOR | not provided | Jan 1, 2022 |
| Cindy Cross | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Mar 25, 1996 |
| Terry Henry | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Aug 16, 1999 |
| Lisa Lay | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Feb 9, 2018 |
| Richard Swanker | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Apr 1, 2011 |
| Joan Thurmond | Individual | Corporate officer / director | CORPORATE OFFICER | not provided | Sep 22, 2000 |
| Life Care Centers of America, Inc | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Mar 25, 1996 |
| Stoneham Operations LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Aug 31, 2000 |
| Maya Berdzenishvili | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Mar 18, 2025 |
| Dennis Nguyen | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Mar 18, 2025 |
| Forrest Preston | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Aug 31, 2000 |
| Jul 21, 2025 |
271 harm |
| — |
| Life Care Center of the South Shore 309 Driftway Box 830, Scituate, MA 02066 CCN 225282 | 117 | Apr 21, 2026 | 20 | — |
| The Highlands 335 Nichols Road, Fitchburg, MA 01420 CCN 225315 | 168 | Nov 25, 2025 | 28 | — |
| The Oaks 4525 Acushnet Avenue, New Bedford, MA 02745 CCN 225328 | 122 | Mar 10, 2026 | 15 | — |
| Life Care Center of the North Shore 111 Birch Street, Lynn, MA 01902 CCN 225529 | 123 | Mar 19, 2026 | 33 | — |
| Life Care Center of Wilbraham 2399 Boston Road, Wilbraham, MA 01095 CCN 225543 | 123 | May 27, 2026 | 40 | — |
| Life Care Center of Merrimack Valley 80 Boston Road, Billerica, MA 01862 CCN 225546 | 124 | Apr 23, 2026 | 284 harm | $162k |