West Side House Ltc Facility — nursing home in Worcester, MA

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 91 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 53.3 CMS, MDS-derived
CMS Certification Number: 225500
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Jul 1, 1990
Ownership type: For profit - Corporation
Operator (legal business name): West Side Corporation
CMS chain: Elder Services 6 facilities
Phone: (978) 361-5032
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Mar 30, 2026

Citations

43

13 health · 30 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D16	E16	F9
Minimal	A·	B1	C1

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 225500
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 91
First approved: Jul 1, 1990
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Massachusetts.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Mar 30, 2026	Fire safety	Fire Safety Standard	17	Potential harm	—	Open →
Mar 30, 2026	Health	Health Standard	0	No citations	—	Open →
Dec 30, 2024	Fire safety	Fire Safety Standard	12	Potential harm	—	Open →
Dec 30, 2024	Health	Health Standard	4	Potential harm	—	Open →
Nov 6, 2024	Health	Health Complaint	1	Potential harm	—	Open →
Sep 7, 2023	Fire safety	Fire Safety Standard	1	Potential harm	—	Open →
Sep 7, 2023	Health	Health Standard	8	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D16	E16	F9
Minimal	A·	B1	C1

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Mar 30, 2026	E-0004	Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Emergency preparedness	E · Potential harm Pattern	Corrected May 15, 2026
Mar 30, 2026	E-0006	Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Emergency preparedness	E · Potential harm Pattern	Corrected May 15, 2026
Mar 30, 2026	E-0013	Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Emergency preparedness	E · Potential harm Pattern	Corrected May 15, 2026
Mar 30, 2026	E-0018	Establish procedures for tracking staff and patients during an emergency. Emergency Preparedness Deficiencies · Emergency preparedness	E · Potential harm Pattern	Corrected May 15, 2026
Mar 30, 2026	E-0022	Establish policies and procedures for sheltering. Emergency Preparedness Deficiencies · Emergency preparedness	E · Potential harm Pattern	Corrected May 15, 2026
Mar 30, 2026	E-0024	Establish policies and procedures for volunteers. Emergency Preparedness Deficiencies · Emergency preparedness	E · Potential harm Pattern	Corrected May 15, 2026
Mar 30, 2026	E-0029	Develop a communication plan. Emergency Preparedness Deficiencies · Emergency preparedness	E · Potential harm Pattern	Corrected May 15, 2026
Mar 30, 2026	E-0030	List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Emergency preparedness	E · Potential harm Pattern	Corrected May 15, 2026
Mar 30, 2026	E-0031	Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Emergency preparedness	E · Potential harm Pattern	Corrected May 15, 2026
Mar 30, 2026	E-0036	Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Emergency preparedness	E · Potential harm Pattern	Corrected May 15, 2026
Mar 30, 2026	E-0039	Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Emergency preparedness	E · Potential harm Pattern	Corrected May 15, 2026
Mar 30, 2026	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected May 15, 2026
Mar 30, 2026	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 15, 2026
Mar 30, 2026	K-0712	Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected May 15, 2026
Mar 30, 2026	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected May 15, 2026
Mar 30, 2026	K-0920	Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 15, 2026
Mar 30, 2026	K-0324	Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety	C · Minimal Widespread	Corrected May 15, 2026
Dec 30, 2024	E-0004	Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Emergency preparedness	F · Potential harm Widespread	Corrected Feb 11, 2025
Dec 30, 2024	E-0013	Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Emergency preparedness	F · Potential harm Widespread	Corrected Feb 11, 2025
Dec 30, 2024	E-0029	Develop a communication plan. Emergency Preparedness Deficiencies · Emergency preparedness	F · Potential harm Widespread	Corrected Feb 11, 2025
Dec 30, 2024	E-0036	Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Emergency preparedness	F · Potential harm Widespread	Corrected Feb 11, 2025
Dec 30, 2024	K-0291	Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Feb 11, 2025
Dec 30, 2024	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Feb 11, 2025
Dec 30, 2024	K-0324	Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Feb 11, 2025
Dec 30, 2024	K-0372	Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Feb 11, 2025
Dec 30, 2024	K-0711	Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Feb 11, 2025
Dec 30, 2024	K-0911	Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Feb 11, 2025
Dec 30, 2024	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Feb 11, 2025
Dec 30, 2024	K-0920	Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Feb 11, 2025
Dec 30, 2024	F-0604	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jan 24, 2025
Dec 30, 2024	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Jan 24, 2025
Dec 30, 2024	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Jan 24, 2025
Dec 30, 2024	F-0641	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	B · Minimal Pattern	Corrected Jan 24, 2025
Nov 6, 2024	F-0607	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Dec 4, 2024	Complaint
Sep 7, 2023	K-0761	To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Nov 19, 2023
Sep 7, 2023	F-0637	Assess the resident when there is a significant change in condition Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 29, 2023
Sep 7, 2023	F-0679	Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 29, 2023
Sep 7, 2023	F-0756	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Sep 29, 2023
Sep 7, 2023	F-0759	Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Sep 29, 2023
Sep 7, 2023	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Sep 29, 2023
Sep 7, 2023	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	F · Potential harm Widespread	Corrected Oct 4, 2023
Sep 7, 2023	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 29, 2023
Sep 7, 2023	F-0883	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected Sep 29, 2023

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.1

Health inspectionsstate 3

Staffingstate 3.1

Quality measuresstate 3.3

Long-stay QM

Short-stay QMNot rated

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing4.50

State avg 3.94US avg 3.90

Registered nurse (RN)0.46

State avg 0.66US avg 0.69

Licensed practical nurse0.89

State avg 0.97US avg 0.86

Nurse aide3.15

State avg 2.31US avg 2.35

Weekend total nurse3.87

State avg 3.52US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 5.50 (case-mix index 1.14).

Staff turnover

Total nursing staff turnover44.3%

State avg 37.6%US avg 45.3%

Registered nurse turnover50.0%

State avg 42.7%US avg 42.5%

Administrators who left1

State avg 0US avg 1

Health survey score

Cycle 1 standard survey: Mar 30, 2026
Cycle 1 health score: 0
Total weighted score: 7

Operating entity

West Side Corporation

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Elder Services

6 facilities in 1 states. CMS chain ID 195.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 2

Ownership disclosures

Disclosures

20

Organizations

6

Individuals

12

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Essex Group Management Corp	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 1995
Scott Picone	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 26, 2002
Frank Romano	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jul 10, 1974
Katelyn Romano	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 8, 2017
Kyle Romano	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Mar 25, 2024
Rita Semaan	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jul 1, 2023
Frank Romano	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 10, 1974
Frank Romano	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Jul 10, 1974
Connectone Bank	Organization	Mortgage / security interest	5% OR GREATER MORTGAGE INTEREST	not provided	Oct 10, 2023
Connectone Bank	Organization	Mortgage / security interest	5% OR GREATER SECURITY INTEREST	not provided	Oct 10, 2023
Baker Tilly Advisory Group, LP	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jan 3, 2025
Baker Tilly US LLP	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jan 3, 2025
Boston Helpdesk, Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Mar 21, 2025
Essex Group Management Corp	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Aug 1, 2025
Essex Group Staffing Company	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jul 31, 2007
Scott Picone	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 26, 2002
Frank Romano	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jul 10, 1974
Katelyn Romano	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 8, 2017
Kyle Romano	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Mar 25, 2024
Rita Semaan	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jul 1, 2023

Same chain in Massachusetts

All 5 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Brandon Woods of Dartmouth 567 Dartmouth Street, South Dartmouth, MA 02748 CCN 225233	118	Apr 21, 2026	564 harm	$31k
Blaire House of Milford 20 Claflin Street, Milford, MA 01757 CCN 225260	73	Jul 29, 2026	603 harm	$39k
Brandon Woods of New Bedford 397 County Street, New Bedford, MA 02740 CCN 225264SFF Candidate	135	Jul 7, 2026	993 IJ6 harm	$529k
Blaire House of Worcester 116 Houghton Street, Worcester, MA 01604 CCN 225443	75	Aug 29, 2025	241 harm	$13k
Blaire House of Tewksbury 10 Erlin Terrace, Tewksbury, MA 01876 CCN 225548SFF Candidate	131	Apr 30, 2026	982 harm	$72k

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 35 Fruit Street, Worcester, MA 01609
ZIP: 01609
County: Worcester County FIPS 25027
State: Massachusetts
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Lutheran Rehabilitation and Skilled Care Center 26 Harvard Street, Worcester, MA 01609 CCN 225379	0.8 km	150	Dec 22, 2025	No citations in window	—
St Mary Health Care Center 39 Queen Street, Worcester, MA 01610 CCN 225305	1.1 km	172	Apr 14, 2026	441 harm	$8,788
St Francis Rehabilitation & Nursing Center 101 Plantation Street, Worcester, MA 01604 CCN 225438	2.5 km	137	Nov 24, 2025	271 harm	$11k
Worcester Rehabilitation & Health Care Center 119 Providence Street, Worcester, MA 01604 CCN 225199	2.7 km	160	Oct 21, 2025	74	$60k
Christopher House of Worcester 10 Mary Scano Drive, Worcester, MA 01605 CCN 225385	2.7 km	156	Aug 29, 2025	342 harm	$8,512
Vantage at Worcester LLC 59 Acton Street, Worcester, MA 01604 CCN 225219	2.7 km	173	May 21, 2026	484 IJ2 harm	$123k
Blaire House of Worcester 116 Houghton Street, Worcester, MA 01604 CCN 225443	2.9 km	75	Aug 29, 2025	241 harm	$13k
Holy Trinity Eastern Orthodox N & R Center 300 Barber Avenue, Worcester, MA 01606 CCN 225648	3.4 km	113	Jan 6, 2026	27	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	225500	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	225500	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 225500

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction