Brookside Rehabilitation and Healthcare Center — nursing home in Webster, MA

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 81 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 67.2 CMS, MDS-derived
CMS Certification Number: 225483
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Jul 1, 1990
Ownership type: For profit - Limited Liability company
Operator (legal business name): Crystal Rehab & Nursing LLC
CMS chain: Ephram Lahasky 22 facilities
Phone: (508) 615-7052
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Apr 14, 2026

Citations

41

30 health · 11 fire

Harm or worse

1

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D31	E5	F2
Minimal	A·	B2	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 225483
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 81
First approved: Jul 1, 1990
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Massachusetts.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Apr 14, 2026	Health	Health Complaint	1	Potential harm	—	Open →
Jul 30, 2025	Fire safety	Fire Safety Standard	3	Potential harm	—	Open →
Jul 30, 2025	Health	Health Standard	11	Potential harm	—	Open →
May 2, 2024	Fire safety	Fire Safety Standard	4	Potential harm	—	Open →
May 2, 2024	Health	Health Standard	10	Potential harm	—	Open →
Nov 1, 2022	Fire safety	Fire Safety Standard	4	Potential harm	—	Open →
Nov 1, 2022	Health	Health Standard	8	Actual harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D31	E5	F2
Minimal	A·	B2	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Apr 14, 2026	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 17, 2026	Complaint
Jul 30, 2025	K-0291	Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Aug 21, 2025
Jul 30, 2025	K-0711	Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Aug 21, 2025
Jul 30, 2025	K-0914	Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Aug 21, 2025
Jul 30, 2025	F-0584	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Sep 2, 2025
Jul 30, 2025	F-0605	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Sep 2, 2025
Jul 30, 2025	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 2, 2025
Jul 30, 2025	F-0692	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 2, 2025
Jul 30, 2025	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 2, 2025
Jul 30, 2025	F-0698	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 2, 2025
Jul 30, 2025	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	D · Potential harm Isolated	Corrected Sep 2, 2025
Jul 30, 2025	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 2, 2025
Jul 30, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Sep 2, 2025
Jul 30, 2025	F-0883	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Sep 2, 2025
Jul 30, 2025	F-0641	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	B · Minimal Pattern	No revisit needed Sep 2, 2025
May 2, 2024	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jun 5, 2024
May 2, 2024	K-0531	Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jun 5, 2024
May 2, 2024	K-0781	Have restrictions on the use of portable space heaters. Miscellaneous Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jun 5, 2024
May 2, 2024	K-0911	Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jun 5, 2024
May 2, 2024	F-0561	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jun 7, 2024
May 2, 2024	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jun 7, 2024
May 2, 2024	F-0657	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Jun 7, 2024
May 2, 2024	F-0658	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jun 7, 2024
May 2, 2024	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jun 7, 2024
May 2, 2024	F-0698	Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jun 7, 2024
May 2, 2024	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Jun 7, 2024
May 2, 2024	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jun 7, 2024
May 2, 2024	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Jun 7, 2024
May 2, 2024	F-0641	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	B · Minimal Pattern	Corrected Jun 7, 2024
Nov 1, 2022	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	G · Actual harm Isolated	Corrected Dec 16, 2022
Nov 1, 2022	E-0041	Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Emergency preparedness	D · Potential harm Isolated	Corrected Dec 24, 2022
Nov 1, 2022	K-0351	Install an approved automatic sprinkler system. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Dec 24, 2022
Nov 1, 2022	K-0511	Have properly installed electrical wiring and gas equipment. Services Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Dec 24, 2022
Nov 1, 2022	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Dec 24, 2022
Nov 1, 2022	F-0687	Provide appropriate foot care. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 13, 2022
Nov 1, 2022	F-0730	Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Staffing & supervision	D · Potential harm Isolated	Corrected Dec 13, 2022
Nov 1, 2022	F-0740	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 13, 2022
Nov 1, 2022	F-0759	Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Dec 13, 2022
Nov 1, 2022	F-0838	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Administration & records	E · Potential harm Pattern	Corrected Dec 13, 2022
Nov 1, 2022	F-0885	Report COVID19 data to residents and families. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Dec 13, 2022
Nov 1, 2022	F-0887	Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Dec 13, 2022

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.1

Health inspectionsstate 3

Staffingstate 3.1

Quality measuresstate 3.3

Long-stay QM

Short-stay QMNot rated

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.99

State avg 3.94US avg 3.90

Registered nurse (RN)0.67

State avg 0.66US avg 0.69

Licensed practical nurse0.85

State avg 0.97US avg 0.86

Nurse aide2.48

State avg 2.31US avg 2.35

Weekend total nurse3.73

State avg 3.52US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.29 (case-mix index 1.30).

Staff turnover

Total nursing staff turnover39.3%

State avg 37.6%US avg 45.3%

Registered nurse turnover50.0%

State avg 42.7%US avg 42.5%

Administrators who left0

State avg 0US avg 1

Health survey score

Cycle 1 standard survey: Jul 30, 2025
Cycle 1 health score: 48
Total weighted score: 46

Operating entity

Crystal Rehab & Nursing LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Ephram Lahasky

22 facilities in 9 states. CMS chain ID 205.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 1.8

Ownership disclosures

Disclosures

7

Organizations

1

Individuals

6

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Michael Biderman	Individual	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	42%	May 16, 2017
Yehuda Biderman	Individual	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	10%	May 16, 2017
Bnb Health Care Funds LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	7%	May 16, 2017
Bradley Martin	Individual	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	5%	May 16, 2017

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Michael Biderman	Individual	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	42%	May 16, 2017
Yehuda Biderman	Individual	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	10%	May 16, 2017
Bnb Health Care Funds LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	7%	May 16, 2017
Bradley Martin	Individual	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	5%	May 16, 2017
Michael Biderman	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 16, 2017
Ephram Lahasky	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 16, 2017
Mark Presutti	Individual	Managing employee	W-2 MANAGING EMPLOYEE	not provided	Jul 24, 2017

Same chain in Massachusetts

All 21 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Fitchburg Rehabilitation and Nursing Center 94 Summer Street, Fitchburg, MA 01420 CCN 225227	87	Mar 7, 2025	595 harm	$44k
Leominster Rehabilitation and Nursing Center 44 Keystone Drive, Leominster, MA 01453 CCN 225355	106	Nov 19, 2025	681 harm	$26k
Poet's Seat Healthcare Center 359 High Street, Greenfield, MA 01301 CCN 225360	63	May 28, 2025	503 harm	$5,541
Watertown Rehabilitation and Nursing Center 59 Coolidge Hill Road, Watertown, MA 02472 CCN 225425	163	Apr 28, 2026	731 harm	$56k
Wachusett Manor 32 Hospital Hill Road, Gardner, MA 01440 CCN 225533	96	Sep 26, 2025	593 IJ	—

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 11 Pontiac Avenue, Webster, MA 01570
ZIP: 01570
County: Worcester County FIPS 25027
State: Massachusetts
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Webster Manor Rehabilitation & Health Care Center 745 School Street, Webster, MA 01570 CCN 225283	3.1 km	135	Aug 4, 2026	62	—
Lanessa Extended Care 751 School Street, Webster, MA 01570 CCN 225395	3.1 km	96	Jul 7, 2026	771 harm	$120k
Overlook Masonic Health Center 88 Masonic Home Road, Charlton, MA 01507 CCN 225643	12.3 km	181	May 15, 2025	22	—
Life Care Center of Auburn 14 Masonic Circle, Auburn, MA 01501 CCN 225661	13.3 km	154	Apr 23, 2026	402 harm	$30k
Matulaitis Rehabilitation & Skilled Care 10 Thurber Rd, Putnam, CT 06260 CCN 075411	15.2 km	119	Jul 2, 2026	241 harm	—
Regalcare at Blackstone Valley 447 Hill Street, Whitinsville, MA 01588 CCN 225312	17.8 km	123	Apr 29, 2025	32	—
Overlook Nursing and Rehabilitation Center 14 Rock Avenue, Pascoag, RI 02859 CCN 415045	18.2 km	100	May 6, 2025	361 harm	$10k
Adviniacare at Northbridge 85 Beaumont Drive, Northbridge, MA 01534 CCN 225248	20.8 km	154	Dec 8, 2025	48	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	225483	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	225483	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 225483

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction