Sacred Heart Nursing Home — nursing home in New Bedford, MA

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 217 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 121.1 CMS, MDS-derived
CMS Certification Number: 225389
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Jul 1, 1990
Ownership type: Non profit - Other
Operator (legal business name): Sacred Heart Home
CMS chain: Diocesan Health Facilities 5 facilities
Phone: (508) 996-6751
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Aug 13, 2025

Citations

19

19 health · 0 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D12	E7	F·
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 225389
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 217
First approved: Jul 1, 1990
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Massachusetts.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Aug 13, 2025	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Aug 13, 2025	Health	Health Standard	3	Potential harm	—	Open →
Jun 25, 2024	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Jun 25, 2024	Health	Health Standard	7	Potential harm	—	Open →
Apr 16, 2024	Health	Health Complaint	2	Potential harm	—	Open →
Mar 31, 2023	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Mar 31, 2023	Health	Health Standard	7	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D12	E7	F·
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Aug 13, 2025	F-0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 17, 2025
Aug 13, 2025	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Sep 17, 2025
Aug 13, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Sep 17, 2025
Jun 25, 2024	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 24, 2024
Jun 25, 2024	F-0658	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 24, 2024
Jun 25, 2024	F-0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 24, 2024
Jun 25, 2024	F-0699	Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 24, 2024
Jun 25, 2024	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Jul 24, 2024
Jun 25, 2024	F-0881	Implement a program that monitors antibiotic use. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected Jul 24, 2024
Jun 25, 2024	F-0921	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jul 24, 2024
Apr 16, 2024	F-0557	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Past non-compliance Mar 26, 2024	Complaint
Apr 16, 2024	F-0607	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Past non-compliance Mar 26, 2024	Complaint
Mar 31, 2023	F-0584	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected May 5, 2023
Mar 31, 2023	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected May 5, 2023
Mar 31, 2023	F-0679	Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected May 5, 2023
Mar 31, 2023	F-0712	Ensure that the resident and his/her doctor meet face-to-face at all required visits. Nursing and Physician Services Deficiencies · Staffing & supervision	E · Potential harm Pattern	Corrected May 5, 2023
Mar 31, 2023	F-0757	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected May 5, 2023
Mar 31, 2023	F-0760	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected May 5, 2023
Mar 31, 2023	F-0804	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected May 5, 2023

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.1

Health inspectionsstate 3

Staffingstate 3.1

Quality measuresstate 3.3

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing4.08

State avg 3.94US avg 3.90

Registered nurse (RN)0.69

State avg 0.66US avg 0.69

Licensed practical nurse0.84

State avg 0.97US avg 0.86

Nurse aide2.54

State avg 2.31US avg 2.35

Weekend total nurse3.81

State avg 3.52US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.72 (case-mix index 1.21).

Staff turnover

Total nursing staff turnover28.2%

State avg 37.6%US avg 45.3%

Registered nurse turnover23.8%

State avg 42.7%US avg 42.5%

Administrators who left0

State avg 0US avg 1

Health survey score

Cycle 1 standard survey: Aug 13, 2025
Cycle 1 health score: 16
Total weighted score: 24

Operating entity

Sacred Heart Home

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Diocesan Health Facilities

5 facilities in 1 states. CMS chain ID 184.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 4

Ownership disclosures

Disclosures

13

Organizations

1

Individuals

12

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Diocesan Health Facilities	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 2000
Laura Mitchell	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Feb 1, 2020
Joanne Roque	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jul 1, 2019
Kevin Kiley	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 1, 2019
Joanne Long	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Sep 24, 2014
John Oliveira	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Sep 24, 2014
Joanne Roque	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jul 1, 2019
Richard Saunders	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Sep 24, 2014
Walter Smith	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Sep 24, 2014
Richard Wilson	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Sep 24, 2014
Edgar Da Cunha	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Sep 24, 2014
Curtis Mello	Individual	Managing employee	CONTRACTED MANAGING EMPLOYEE	not provided	Jan 1, 2020
Jennifer Davis	Individual	Managing employee	W-2 MANAGING EMPLOYEE	not provided	Jul 27, 2015

Same chain in Massachusetts

All 4 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Catholic Memorial Home 2446 Highland Avenue, Fall River, MA 02720 CCN 225448	300	Jul 10, 2026	315 harm	$94k
Madonna Manor Nursing Home 85 North Washington Street, North Attleboro, MA 02760 CCN 225475	129	Sep 11, 2025	273 harm	$43k
Marian Manor of Taunton 33 Summer Street, Taunton, MA 02780 CCN 225477	116	May 7, 2026	161 harm	$8,788
Our Ladys Haven of Fairhaven Inc 71 Center Street, Fairhaven, MA 02719 CCN 225485	117	Nov 14, 2025	18	—

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 359 Summer Street, New Bedford, MA 02740
ZIP: 02740
County: Bristol County FIPS 25005
State: Massachusetts
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Brandon Woods of New Bedford 397 County Street, New Bedford, MA 02740 CCN 225264SFF Candidate	2 km	135	Jul 7, 2026	993 IJ6 harm	$529k
Royal Fairhaven Nursing and Rehabilitation Center 184 Main Street, Fairhaven, MA 02719 CCN 225117	2.2 km	107	May 8, 2026	6	—
Vantage Health & Rehab of New Bedford 200 Hawthorn Street, New Bedford, MA 02740 CCN 225481	2.2 km	80	Feb 20, 2026	491 harm	$9,318
Hathaway Manor Extended Care 863 Hathaway Road, New Bedford, MA 02740 CCN 225366	2.7 km	142	Aug 5, 2026	515 harm	$35k
Our Ladys Haven of Fairhaven Inc 71 Center Street, Fairhaven, MA 02719 CCN 225485	3.1 km	117	Nov 14, 2025	18	—
Alden Court Nursing Care & Rehabilitation Center 389 Alden Road, Fairhaven, MA 02719 CCN 225387	3.1 km	142	Jun 11, 2025	131 harm	$159k
Brandon Woods of Dartmouth 567 Dartmouth Street, South Dartmouth, MA 02748 CCN 225233	4.1 km	118	Apr 21, 2026	564 harm	$31k
Care One at New Bedford 221 Fitzgerald Drive, New Bedford, MA 02745 CCN 225650	5.8 km	154	Aug 5, 2025	54	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	225389	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	225389	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 225389

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction