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| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D22 | E4 | F1 |
| Minimal | A· | B2 | C· |
CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.
Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.
| Date | Domain | Survey types | Citations | Most severe | Open | |
|---|---|---|---|---|---|---|
| Mar 18, 2026 | Fire safety | Fire Safety Standard | 0 | No citations | — | Open → |
| Mar 18, 2026 | Health | Health Standard | 0 | No citations | — | Open → |
| Nov 25, 2025 | Health | Health Complaint | 2 | Potential harm | — | Open → |
| Sep 2, 2025 | Health | Health Complaint | 1 | Potential harm | — | Open → |
| Dec 16, 2024 | Fire safety | Fire Safety Standard | 4 | Potential harm | — | Open → |
| Dec 16, 2024 | Health | Health Standard | 5 | Potential harm | — | Open → |
| Oct 17, 2023 | Fire safety | Fire Safety Standard | 8 | Potential harm | — | Open → |
| Oct 17, 2023 | Health | Health Standard | 9 | Potential harm | — | Open → |
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J· | K· | L· |
| Actual harm | G· | H· | I· |
| Potential harm | D22 | E4 | F1 |
| Minimal | A· | B2 | C· |
| Date | Tag | Deficiency | Scope / severity | Correction | Flags |
|---|---|---|---|---|---|
| Nov 25, 2025 | F-0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Dec 12, 2025 | Complaint |
| Nov 25, 2025 | F-0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Resident rights & abuse/neglect | E · Potential harm Pattern | Corrected Dec 12, 2025 | Complaint |
“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.
CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.
CMS legal business name of the certified provider. Operates this facility only.
22 facilities in 3 states. CMS chain ID 661.
Chain average overall rating (CMS): 2.7
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Etn Family Holdings LLC | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 21% | Sep 1, 2023 |
| Shana Friedman | Individual | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 12% | Oct 16, 2023 |
| Brittany Beatty | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Oct 16, 2023 |
| Benjamin Friedman | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Oct 16, 2023 |
| Com Family Trust | Organization | Indirect owner | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | Oct 16, 2023 |
| Chaim Millman | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Oct 16, 2023 |
| Eric Newhouse | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Oct 16, 2023 |
| Name | Type | Role (Carefield group) | CMS role text | Share | Since |
|---|---|---|---|---|---|
| Etn Family Holdings LLC | Organization | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 21% | Sep 1, 2023 |
| Shana Friedman | Individual | Direct owner | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 12% | Oct 16, 2023 |
| Brittany Beatty | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Oct 16, 2023 |
| Benjamin Friedman | Individual | Direct owner | DIRECT OWNERSHIP INTEREST | not provided | Oct 16, 2023 |
| Com Family Trust |
| Facility | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|
| Agawam South Rehab and Nursing 65 Cooper Street, Agawam, MA 01001 CCN 225176 | 122 | Mar 10, 2026 | 30 | — | |
| Agawam West Rehab and Nursing 61 Cooper Street, Agawam, MA 01001 CCN 225253 | 164 |
Coordinates as published by CMS.
| Facility | Distance | Beds | CMS overall | Last inspection | Citations (window) | Fines |
|---|---|---|---|---|---|---|
| Agawam North Rehab and Nursing 55 Cooper Street, Agawam, MA 01001 CCN 225766 | 0.4 km | 124 | Jun 9, 2026 | 31 | $86k | |
| Agawam West Rehab and Nursing 61 Cooper Street, Agawam, MA 01001 CCN 225253 | 0.4 km | 164 | Oct 15, 2025 | 391 harm | — | |
| Agawam South Rehab and Nursing 65 Cooper Street, Agawam, MA 01001 CCN 225176 | 0.5 km | 122 | Mar 10, 2026 | 30 | — | |
| Julian J Levitt Family Nursing Home 770 Converse Street, Longmeadow, MA 01106 CCN 225040 | 5.5 km | 200 | May 7, 2025 | 332 harm | $11k | |
| East Longmeadow Skilled Nursing Center 305 Maple Street, East Longmeadow, MA 01028 CCN 225331 | 7 km | 131 | Jul 22, 2025 | 35 | — | |
| Care One at Redstone 135 Benton Drive, East Longmeadow, MA 01028 CCN 225299 | 7.6 km | 254 | Mar 31, 2026 | 654 harm | $17k | |
| Loomis Lakeside at Reeds Landing 807 Wilbraham Road, Springfield, MA 01109 CCN 225691 | 7.7 km | 42 | Jan 12, 2026 | 8 | — | |
| Westfield Rehabilitation and Health Center 37 Feeding Hills Road, Westfield, MA 01085 CCN 225383 | 8.2 km | 80 | Apr 3, 2026 | 74 | $49k |
| Source | Record | Facts | Evidence | Source release | Retrieved |
|---|---|---|---|---|---|
| CMS Provider Information US-CMS | 225286 | name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain | Verified | Oct 1, 2026 | Nov 7, 2026 |
| CMS Provider Information US-CMS | 225286 | ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only. | Verified | Oct 1, 2026 | Nov 7, 2026 |
First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction
| Sep 2, 2025 | F-0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Sep 25, 2025 | Complaint |
| Dec 16, 2024 | K-0345 | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jan 8, 2025 |
| Dec 16, 2024 | K-0353 | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jan 8, 2025 |
| Dec 16, 2024 | K-0372 | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Environment & life safety | E · Potential harm Pattern | Corrected Jan 8, 2025 |
| Dec 16, 2024 | K-0918 | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Jan 8, 2025 |
| Dec 16, 2024 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Jan 7, 2025 |
| Dec 16, 2024 | F-0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 7, 2025 |
| Dec 16, 2024 | F-0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Jan 7, 2025 |
| Dec 16, 2024 | F-0695 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Jan 7, 2025 |
| Dec 16, 2024 | F-0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Resident rights & abuse/neglect | B · Minimal Pattern | Corrected Jan 5, 2025 |
| Oct 17, 2023 | E-0004 | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Emergency preparedness | D · Potential harm Isolated | Corrected Dec 8, 2023 |
| Oct 17, 2023 | E-0020 | Establish policies and procedures including evacuation. Emergency Preparedness Deficiencies · Emergency preparedness | D · Potential harm Isolated | Corrected Dec 8, 2023 |
| Oct 17, 2023 | E-0029 | Develop a communication plan. Emergency Preparedness Deficiencies · Emergency preparedness | D · Potential harm Isolated | Corrected Dec 8, 2023 |
| Oct 17, 2023 | E-0030 | List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Emergency preparedness | D · Potential harm Isolated | Corrected Dec 8, 2023 |
| Oct 17, 2023 | E-0036 | Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Emergency preparedness | D · Potential harm Isolated | Corrected Dec 8, 2023 |
| Oct 17, 2023 | E-0037 | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Emergency preparedness | D · Potential harm Isolated | Corrected Dec 8, 2023 |
| Oct 17, 2023 | K-0521 | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety | F · Potential harm Widespread | Corrected Dec 8, 2023 |
| Oct 17, 2023 | K-0712 | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Environment & life safety | D · Potential harm Isolated | Corrected Dec 8, 2023 |
| Oct 17, 2023 | F-0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Dec 6, 2023 |
| Oct 17, 2023 | F-0558 | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Dec 6, 2023 |
| Oct 17, 2023 | F-0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Dec 6, 2023 |
| Oct 17, 2023 | F-0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect | D · Potential harm Isolated | Corrected Dec 6, 2023 |
| Oct 17, 2023 | F-0679 | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Clinical care | E · Potential harm Pattern | Corrected Dec 6, 2023 |
| Oct 17, 2023 | F-0695 | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care | D · Potential harm Isolated | Corrected Dec 6, 2023 |
| Oct 17, 2023 | F-0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Staffing & supervision | D · Potential harm Isolated | Corrected Dec 6, 2023 |
| Oct 17, 2023 | F-0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Medication management | D · Potential harm Isolated | Corrected Dec 6, 2023 |
| Oct 17, 2023 | F-0641 | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care | B · Minimal Pattern | Corrected Dec 6, 2023 |
Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.89 (case-mix index 1.34).
| Organization |
| Indirect owner |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST |
| 10% |
| Oct 16, 2023 |
| Chaim Millman | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Oct 16, 2023 |
| Eric Newhouse | Individual | Indirect owner | INDIRECT OWNERSHIP INTEREST | not provided | Oct 16, 2023 |
| Rami Ashkar | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Oct 16, 2023 |
| Avraham Erblich | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Oct 16, 2023 |
| Benjamin Friedman | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Oct 16, 2023 |
| Chaim Millman | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Oct 16, 2023 |
| Eric Newhouse | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Oct 16, 2023 |
| Boruch Sheps | Individual | Operational / managerial control | MANAGING CONTROL - GOVERNING BODY | not provided | Oct 16, 2023 |
| Etn Family Holdings LLC | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 16, 2023 |
| Stern Therapy Consultants LLC | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 16, 2023 |
| Tlco Holdings LLC | Organization | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 16, 2023 |
| Rami Ashkar | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 16, 2023 |
| Brittany Beatty | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 16, 2023 |
| Avraham Erblich | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 16, 2023 |
| Benjamin Friedman | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 16, 2023 |
| Chaim Millman | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 16, 2023 |
| Bolaji Mustapha | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 16, 2023 |
| Eric Newhouse | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 16, 2023 |
| Andrea Plew | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 16, 2023 |
| Boruch Sheps | Individual | Operational / managerial control | OPERATIONAL/MANAGERIAL CONTROL | not provided | Oct 16, 2023 |
| Chaim Millman | Individual | Trustee | TRUSTEE OF THE SNF | not provided | Oct 16, 2023 |
| Eric Newhouse | Individual | Trustee | TRUSTEE OF THE SNF | not provided | Oct 16, 2023 |
| Agawam East Propco LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Com Family Trust | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| E Newhouse Family Trust | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Etn Family Holdings LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Stern Therapy Consultants LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Jul 20, 2025 |
| T Newhouse Family Trust | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Tlco Holdings LLC | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Tlm Family Trust | Organization | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Rami Ashkar | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Brittany Beatty | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Avraham Erblich | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Benjamin Friedman | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Chaim Millman | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Bolaji Mustapha | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Eric Newhouse | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Andrea Plew | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Boruch Sheps | Individual | Additional disclosable party | ADP OF THE SNF | not provided | Oct 16, 2023 |
| Oct 15, 2025 |
391 harm |
| — |
| Andover Manor Rehab and Nursing 89 Morton Street, Andover, MA 01810 CCN 225294 | 174 | Jan 15, 2026 | 77 | — |
| Ayer Valley Rehab and Nursing 400 Groton Road, Ayer, MA 01432 CCN 225421 | 123 | Jun 25, 2026 | 1042 harm | $53k |
| Andover Forest Post Acute Care Center 1801 Turnpike Street, North Andover, MA 01845 CCN 225530 | 142 | Apr 16, 2026 | 541 IJ | $26k |
| Agawam North Rehab and Nursing 55 Cooper Street, Agawam, MA 01001 CCN 225766 | 124 | Jun 9, 2026 | 31 | $86k |