Westborough Healthcare — nursing home in Westborough, MA

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 117 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 93.2 CMS, MDS-derived
CMS Certification Number: 225242
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Oct 3, 1975
Ownership type: For profit - Limited Liability company
Operator (legal business name): 8 Colonial Drive Operator LLC
CMS chain: Next Step Healthcare 14 facilities
Phone: (508) 366-9131
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

9

latest Feb 25, 2026

Citations

39

32 health · 7 fire

Harm or worse

1

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D25	E8	F5
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 225242
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 117
First approved: Oct 3, 1975
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Massachusetts.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Feb 25, 2026	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Feb 25, 2026	Health	Health Standard	6	Potential harm	—	Open →
Apr 10, 2025	Health	Health Complaint	1	Potential harm	—	Open →
Nov 18, 2024	Fire safety	Fire Safety Standard	7	Potential harm	—	Open →
Nov 18, 2024	Health	Health Standard	16	Potential harm	—	Open →
Sep 25, 2024	Health	Health Complaint	1	Potential harm	—	Open →
Oct 19, 2023	Health	Health Complaint	1	Potential harm	—	Open →
Aug 2, 2023	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Aug 2, 2023	Health	Health Standard	7	Actual harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D25	E8	F5
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Feb 25, 2026	F-0558	Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 30, 2026
Feb 25, 2026	F-0605	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 30, 2026
Feb 25, 2026	F-0679	Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 30, 2026
Feb 25, 2026	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Mar 30, 2026
Feb 25, 2026	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Mar 30, 2026
Feb 25, 2026	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected Mar 30, 2026
Apr 10, 2025	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Past non-compliance Apr 7, 2025	Complaint
Nov 18, 2024	E-0006	Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Emergency preparedness	D · Potential harm Isolated	Corrected Dec 23, 2024
Nov 18, 2024	E-0041	Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Emergency preparedness	F · Potential harm Widespread	Corrected Dec 23, 2024
Nov 18, 2024	K-0311	Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Dec 23, 2024
Nov 18, 2024	K-0345	Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Dec 23, 2024
Nov 18, 2024	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Dec 23, 2024
Nov 18, 2024	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Dec 23, 2024
Nov 18, 2024	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Dec 23, 2024
Nov 18, 2024	F-0583	Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Dec 20, 2024
Nov 18, 2024	F-0584	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Dec 20, 2024
Nov 18, 2024	F-0622	Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Dec 20, 2024
Nov 18, 2024	F-0625	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Dec 20, 2024
Nov 18, 2024	F-0644	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 20, 2024
Nov 18, 2024	F-0645	PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 20, 2024
Nov 18, 2024	F-0658	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 20, 2024
Nov 18, 2024	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 20, 2024
Nov 18, 2024	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 20, 2024
Nov 18, 2024	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 20, 2024
Nov 18, 2024	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Dec 20, 2024
Nov 18, 2024	F-0726	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Staffing & supervision	D · Potential harm Isolated	Corrected Dec 20, 2024
Nov 18, 2024	F-0732	Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Staffing & supervision	E · Potential harm Pattern	Corrected Dec 20, 2024
Nov 18, 2024	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Dec 20, 2024
Nov 18, 2024	F-0759	Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Dec 20, 2024
Nov 18, 2024	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Dec 20, 2024
Sep 25, 2024	F-0561	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Oct 23, 2024	Complaint
Oct 19, 2023	F-0607	Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Oct 25, 2023	Complaint
Aug 2, 2023	F-0578	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect	G · Actual harm Isolated	Corrected Aug 23, 2023
Aug 2, 2023	F-0580	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Aug 23, 2023
Aug 2, 2023	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Aug 23, 2023
Aug 2, 2023	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Sep 1, 2023
Aug 2, 2023	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Sep 1, 2023
Aug 2, 2023	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Aug 23, 2023
Aug 2, 2023	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Aug 23, 2023

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.1

Health inspectionsstate 3

Staffingstate 3.1

Quality measuresstate 3.3

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.54

State avg 3.94US avg 3.90

Registered nurse (RN)0.53

State avg 0.66US avg 0.69

Licensed practical nurse1.03

State avg 0.97US avg 0.86

Nurse aide1.98

State avg 2.31US avg 2.35

Weekend total nurse3.32

State avg 3.52US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 2.93 (case-mix index 1.69).

Staff turnover

Total nursing staff turnover42.9%

State avg 37.6%US avg 45.3%

Registered nurse turnover60.0%

State avg 42.7%US avg 42.5%

Administrators who left0

State avg 0US avg 1

Health survey score

Cycle 1 standard survey: Feb 25, 2026
Cycle 1 health score: 32
Total weighted score: 48

Operating entity

8 Colonial Drive Operator LLC

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Next Step Healthcare

14 facilities in 1 states. CMS chain ID 371.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 1.7

Ownership disclosures

Disclosures

12

Organizations

2

Individuals

8

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Next Step Ma Nh Gen Master Tenant,LLC	Organization	Direct owner	DIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2017
Next Step Healthcare LLC	Organization	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2017
Damian Dell'anno	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2017
William Stephan	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2017

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Next Step Ma Nh Gen Master Tenant,LLC	Organization	Direct owner	DIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2017
Next Step Healthcare LLC	Organization	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2017
Damian Dell'anno	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2017
William Stephan	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Dec 1, 2017
Next Step Healthcare LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Dec 1, 2017
Richard Govoni	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jun 29, 2024
Faisal Malik	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Apr 11, 2025
Damian Dell'anno	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Dec 1, 2017
William Stephan	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Dec 1, 2017
Next Step Healthcare LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jul 25, 2025
Richard Govoni	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jun 29, 2024
Faisal Malik	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Apr 11, 2025

Same chain in Massachusetts

All 13 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Hermitage Healthcare (the) 383 Mill Street, Worcester, MA 01602 CCN 225009	101	Aug 20, 2025	44	—
Wedgemere Healthcare 146 Dean Street, Taunton, MA 02780 CCN 225067	94	May 12, 2026	592 harm	$130k
Dexter House Healthcare 120 Main Street, Malden, MA 02148 CCN 225137	130	Sep 26, 2025	37	—
Oakhill Healthcare 76 North Street, Middleboro, MA 02346 CCN 225145	123	Jun 2, 2026	51	—
Fitchburg Healthcare 1199 John Fitch Hwy, Fitchburg, MA 01420 CCN 225216	160	Feb 11, 2026	481 harm	$22k
Garden Place Healthcare 193-195 Pleasant Street, Attleboro, MA 02703 CCN 225267	133	Dec 10, 2025	572 harm	$27k
Plymouth Harborside Healthcare 19 Obery Street, Plymouth, MA 02360 CCN 225284SFF Candidate	101	Jun 8, 2026	653 IJ6 harm	$291k
West Newton Healthcare 25 Armory Street, West Newton, MA 02465 CCN 225324	123	Jun 4, 2026	951 harm	$184k

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 8 Colonial Drive, Westborough, MA 01581
ZIP: 01581
County: Worcester County FIPS 25027
State: Massachusetts
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Beaumont Rehab & Skilled Nursing Ctr - Westboro 3 Lyman Street, Westborough, MA 01581 CCN 225275	0.9 km	152	Mar 18, 2026	281 harm	$8,278
Whittier Westborough Transitional Care Unit 150 Flanders Road, Westborough, MA 01581 CCN 225778	3.7 km	19	May 14, 2026	11	—
Beaumont Rehab & Skilled Nursing Ctr - Northboro 238 West Main Street, Northborough, MA 01532 CCN 225513	5.5 km	96	May 28, 2026	20	—
Alliance Health at Coleman 112 West Main Street, Northborough, MA 01532 CCN 225403	5.9 km	45	Sep 9, 2025	16	—
Shrewsbury Rehabilitation and Nursing at Southgate 40 Julio Drive, Shrewsbury, MA 01545 CCN 225491	7.9 km	99	Mar 12, 2026	301 harm	—
Marlborough Hills Rehabilitation & Health Care Cen 121 Northboro Road, Marlborough, MA 01752 CCN 225063	7.9 km	186	Jun 16, 2026	691 IJ1 harm	$71k
The Reservoir Center for Health & Rehabilitation 400 Bolton Street, Marlborough, MA 01752 CCN 225326	10.7 km	144	Jan 13, 2026	35	—
Waterview Lodge LLC, Rehabilitation & Healthcare 250 West Union Street, Ashland, MA 01721 CCN 225598	11.2 km	103	Feb 25, 2026	69	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	225242	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	225242	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 225242

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction