Rivercrest Long Term Care — nursing home in W Concord, MA

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid · part of a continuing care retirement community (CCRC)
Certified beds: 151 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 37.5 CMS, MDS-derived
CMS Certification Number: 225080
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Jan 1, 1967
Ownership type: Non profit - Corporation
Operator (legal business name): New England Deaconess Association
CMS chain: Not part of a CMS-reported chain
Phone: (978) 325-6856
Resident & family council: Both
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

7

latest Aug 28, 2025

Citations

8

5 health · 3 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D8	E·	F·
Minimal	A·	B·	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 225080
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 151
First approved: Jan 1, 1967
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Massachusetts.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
Aug 28, 2025	Fire safety	Fire Safety Standard	0	No citations	—	Open →
Aug 28, 2025	Health	Health Standard	0	No citations	—	Open →
Nov 14, 2024	Health	Health Complaint	1	Potential harm	—	Open →
Sep 5, 2024	Fire safety	Fire Safety Standard	1	Potential harm	—	Open →
Sep 5, 2024	Health	Health Standard	1	Potential harm	—	Open →
Sep 27, 2023	Fire safety	Fire Safety Standard	2	Potential harm	—	Open →
Sep 27, 2023	Health	Health Standard	3	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D8	E·	F·
Minimal	A·	B·	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Nov 14, 2024	F-0656	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Dec 16, 2024	Complaint
Sep 5, 2024	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Nov 22, 2024
Sep 5, 2024	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Oct 4, 2024
Sep 27, 2023	K-0222	Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Nov 24, 2023
Sep 27, 2023	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Oct 13, 2023
Sep 27, 2023	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Oct 31, 2023
Sep 27, 2023	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	D · Potential harm Isolated	Corrected Oct 31, 2023
Sep 27, 2023	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Oct 31, 2023

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 3.1

Health inspectionsstate 3

Staffingstate 3.1

Quality measuresstate 3.3

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing4.56

State avg 3.94US avg 3.90

Registered nurse (RN)1.27

State avg 0.66US avg 0.69

Licensed practical nurse0.78

State avg 0.97US avg 0.86

Nurse aide2.51

State avg 2.31US avg 2.35

Weekend total nurse4.12

State avg 3.52US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 4.81 (case-mix index 1.33).

Staff turnover

Total nursing staff turnover26.2%

State avg 37.6%US avg 45.3%

Registered nurse turnover8.3%

State avg 42.7%US avg 42.5%

Administrators who left0

State avg 0US avg 1

Health survey score

Cycle 1 standard survey: Aug 28, 2025
Cycle 1 health score: 0
Total weighted score: 2

Operating entity

New England Deaconess Association

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Not part of a CMS-reported chain.

Ownership disclosures

Disclosures

29

Organizations

2

Individuals

27

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Deaconess Abundant Life Communities	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 1, 2011
Christine Battisti-Keane	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 23, 2022
Noah Finkel	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jun 1, 2025
James Mcgowan	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Mar 11, 2016
Marilyn Mudry	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Apr 16, 2019
Christine Battisti-Keane	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Jan 23, 2022
Glenn Burlamachi	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 6, 2013
John Cratsley	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 16, 2015
Kenneth Grinnell	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 12, 2016
Harry Hedison	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 6, 2013
Sunita Kanesa-Thasan	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 16, 2015
Frances Lipson	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Nov 12, 2024
John Lombard	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 16, 2019
Marcia Macclary	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 18, 2017
Susan Mcdonough	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 18, 2017
Marilyn Mudry	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 16, 2019
David Murphy	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 18, 2017
Christopher Sintros	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Mar 24, 2015
Charles Swaim	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 23, 2024
Sheila Watts	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 12, 2016
Donna West	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 18, 2017
Carol Wilson	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 6, 2013
Matthew Wissell	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 16, 2015
John Young	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Apr 6, 2013
James Mcgowan	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Mar 11, 2016
Christopher Sintros	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Mar 24, 2015
Clay & Associates, LLC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Sep 1, 2019
Christine Battisti-Keane	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Dec 3, 2025
Noah Finkel	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jun 1, 2025

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: Deaconess Road, W Concord, MA 01742
ZIP: 01742
County: Middlesex County FIPS 25017
State: Massachusetts
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Care One at Concord 57 Old Road to Nine Acre Corner, W Concord, MA 01742 CCN 225663	0.8 km	135	Jan 8, 2026	101 harm	$7,901
The Commons Skilled Nursing & Rehabilitation 3 Harvest Circle, Lincoln, MA 01773 CCN 225782	4.8 km	32	Mar 25, 2026	18	—
Life Care Center of Acton One Great Road, Acton, MA 01720 CCN 225191	6.4 km	155	Jul 21, 2025	271 harm	—
Campion Health & Wellness, Inc 319 Concord Road, Weston, MA 02493 CCN 225656	9.1 km	70	Jul 15, 2026	No citations in window	—
Regalcare at Sudbury 136 Boston Post Road, Sudbury, MA 01776 CCN 225710	9.9 km	142	Mar 5, 2026	491 harm	$16k
Carleton-Willard Village Retirement & Nursing Ctr 100 Old Billerica Road, Bedford, MA 01730 CCN 225273	11.3 km	179	May 13, 2026	273 IJ2 harm	$25k
Sudbury Pines Extended Care 642 Boston Post Road, Sudbury, MA 01776 CCN 225531	11.4 km	92	Apr 22, 2026	371 open	—
Brookhaven at Lexington 1010 Waltham Street, Lexington, MA 02421 CCN 225367	12.6 km	49	Nov 24, 2025	15	—

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	225080	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	225080	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 225080

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction