Nursing home · SNF / NF

Ross Manor

Federal · CMSActive CMS certificationCCN 205064For profit CMS overall

758 Broadway, Bangor, ME 04401 · Operated by Ross Manor Associates · Chain First Atlantic Healthcare

Source: CMS Provider Data Catalog, release Oct 1, 2026 · provenance

$25 Full Intelligence Report

Certified beds

103

Avg residents / day

Inspections

Citations

Harm-level

Fines

$8,018

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 103 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 96.1 CMS, MDS-derived
CMS Certification Number: 205064
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Jan 28, 1991
Ownership type: For profit - Corporation
Operator (legal business name): Ross Manor Associates
CMS chain: First Atlantic Healthcare 11 facilities
Phone: (207) 941-8400
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

latest Jun 10, 2026

Citations

36 health · 12 fire

Harm or worse

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D31	E10	F4
Minimal	A·	B2	C·

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

$8,018

Payment denials

Latest

Sep 12, 2024

Date	Domain	Survey types	Citations	Most severe	Open
Jun 10, 2026	Fire safety	Fire Safety Standard	1	Potential harm	—	Open →
Jun 10, 2026	Health	Health Standard	10	Potential harm	—	Open →
Apr 17, 2025	Fire safety	Fire Safety Standard	11	Potential harm	—	Open →
Apr 17, 2025	Health	Health Standard	8	Potential harm	—	Open →
Feb 5, 2025	Health	Health Complaint	3	Potential harm	—	Open →
Dec 4, 2024	Health	Health Complaint	1	Potential harm	—	Open →
Sep 12, 2024	Health	Health Complaint	1	Actual harm	—	Open →
May 16, 2024	Fire safety	Fire Safety Standard	0	No citations	—	Open →
May 16, 2024	Health	Health Complaint, Health Standard	10	Potential harm	—	Open →
Mar 11, 2024	Health	Health Complaint	3	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

Date	Type	Amount	Payment denial	Record
Sep 12, 2024	Civil money penalty (fine)	$8,018	—	205064\|Fine\|872

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G1	H·	I·
Potential harm	D31	E10	F4
Minimal	A·	B2	C·

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
Jun 10, 2026	K-0211	Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jul 1, 2026
Jun 10, 2026	F-0578	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect	E · Potential harm Pattern	Corrected Jul 17, 2026
Jun 10, 2026	F-0641	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 17, 2026
Jun 10, 2026	F-0644	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 17, 2026
Jun 10, 2026	F-0655	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 17, 2026
Jun 10, 2026	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 17, 2026
Jun 10, 2026	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	E · Potential harm Pattern	Corrected Jul 17, 2026
Jun 10, 2026	F-0790	Provide routine and 24-hour emergency dental care for each resident. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 17, 2026
Jun 10, 2026	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Aug 10, 2026
Jun 10, 2026	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 17, 2026
Jun 10, 2026	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected Jul 17, 2026
Apr 17, 2025	K-0271	Have exits that are accessible at all times. Egress Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Apr 29, 2025
Apr 17, 2025	K-0321	Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 2, 2025
Apr 17, 2025	K-0341	Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected Jun 12, 2025
Apr 17, 2025	K-0351	Install an approved automatic sprinkler system. Smoke Deficiencies · Environment & life safety	E · Potential harm Pattern	Corrected May 15, 2025
Apr 17, 2025	K-0353	Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 9, 2025
Apr 17, 2025	K-0355	Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 9, 2025
Apr 17, 2025	K-0363	Install corridor and hallway doors that block smoke. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected May 2, 2025
Apr 17, 2025	K-0761	To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected May 2, 2025
Apr 17, 2025	K-0914	Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected May 9, 2025
Apr 17, 2025	K-0918	Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected Jun 12, 2025
Apr 17, 2025	K-0920	Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected May 9, 2025
Apr 17, 2025	F-0655	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected May 23, 2025
Apr 17, 2025	F-0677	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected May 23, 2025
Apr 17, 2025	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected May 23, 2025
Apr 17, 2025	F-0695	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected May 23, 2025
Apr 17, 2025	F-0758	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected May 23, 2025
Apr 17, 2025	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected May 23, 2025
Apr 17, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	E · Potential harm Pattern	Corrected May 23, 2025
Apr 17, 2025	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	B · Minimal Pattern	Corrected May 23, 2025
Feb 5, 2025	F-0580	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Mar 11, 2025	Complaint
Feb 5, 2025	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 11, 2025	Complaint
Feb 5, 2025	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 11, 2025	Complaint
Dec 4, 2024	F-0609	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jan 21, 2025	Complaint
Sep 12, 2024	F-0760	Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Medication management	G · Actual harm Isolated	Past non-compliance Sep 3, 2024	Complaint
May 16, 2024	F-0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jun 28, 2024	Complaint
May 16, 2024	F-0551	Give the resident's representative the ability to exercise the resident's rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jun 28, 2024	Complaint
May 16, 2024	F-0578	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jun 28, 2024	Complaint
May 16, 2024	F-0644	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jun 28, 2024	Complaint
May 16, 2024	F-0676	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jun 28, 2024	Complaint
May 16, 2024	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jun 28, 2024	Complaint
May 16, 2024	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jun 28, 2024	Complaint
May 16, 2024	F-0711	Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services Deficiencies · Staffing & supervision	D · Potential harm Isolated	Corrected Jun 28, 2024	Complaint
May 16, 2024	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected Jun 28, 2024	Complaint
May 16, 2024	F-0640	Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Clinical care	B · Minimal Pattern	Corrected Jun 28, 2024	Complaint
Mar 11, 2024	F-0550	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Apr 22, 2024	Complaint
Mar 11, 2024	F-0600	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Apr 22, 2024	Complaint
Mar 11, 2024	F-0676	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 22, 2024	Complaint

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Operating entity

Ross Manor Associates

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

First Atlantic Healthcare

11 facilities in 1 states. CMS chain ID 221.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 3.4

Ownership disclosures

Disclosures

Organizations

Individuals

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
First Atlantic Corporation	Organization	Direct owner	DIRECT OWNERSHIP INTEREST	not provided	Jul 14, 1987
Craig Coffin	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Jun 30, 2019

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
First Atlantic Corporation	Organization	Direct owner	DIRECT OWNERSHIP INTEREST	not provided	Jul 14, 1987
Craig Coffin	Individual	Indirect owner	INDIRECT OWNERSHIP INTEREST	not provided	Jun 30, 2019
First Atlantic Healthcare Inc	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jul 14, 1987
Janet Edgecomb	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 1, 2024
Fred Fridman	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 1, 2024
Andrea Otis-Higgins	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	May 11, 2015
Wanda Pelkey	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Oct 1, 2024
Andrea Otis-Higgins	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	May 11, 2015
Wanda Pelkey	Individual	Corporate officer / director	CORPORATE OFFICER	not provided	Oct 1, 2024
Craig Coffin	Individual	Trustee	TRUSTEE OF THE SNF	not provided	Oct 1, 2024
Eastern Maine Medical Center	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Sep 25, 2018
First Atlantic Corporation	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jul 14, 1987
First Atlantic Healthcare Inc	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Feb 23, 2025
Maine Medical Consultants PC	Organization	Additional disclosable party	ADP OF THE SNF	not provided	Jul 11, 2024
Kenneth Bowden	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jun 30, 2019
Craig Coffin	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jun 30, 2019
Janet Edgecomb	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Nov 1, 2024
Fred Fridman	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Jul 11, 2024
Andrea Otis-Higgins	Individual	Additional disclosable party	ADP OF THE SNF	not provided	May 11, 2015
Wanda Pelkey	Individual	Additional disclosable party	ADP OF THE SNF	not provided	Oct 1, 2024

Same chain in Maine

All 10 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Hibbard Skilled Nursing & Rehabilitation Center 1037 West Main Street, Dover Foxcroft, ME 04426 CCN 205004	93	Jul 7, 2026	60	$21k
Seaside Healthcare LLC 850 Baxter Boulevard, Portland, ME 04103 CCN 205074	147	Aug 5, 2026	35	—
Hawthorne House 6 Old County Rd, Freeport, ME 04032 CCN 205098	83	Mar 24, 2026	48	—
Seal Rock Healthcare 88 Harbor Drive, Saco, ME 04072 CCN 205103	105	Apr 3, 2026	431 IJ	$75k
Marshall Health Care and Rehab 16 Beal Street, Machias, ME 04654 CCN 205109	64	Aug 19, 2025	521 harm	$31k
Dexter Health Care 64 Park Street, Dexter, ME 04930 CCN 205115	53	May 27, 2026	432 harm	$10k
Stillwater Health Care 335 Stillwater Ave, Bangor, ME 04401 CCN 205116	63	Feb 27, 2026	461 harm	$11k
Caribou Healthcare Center, LLC 10 Bernadette St, Caribou, ME 04736 CCN 205117	72	Jul 7, 2026	341 harm	—

Coordinates as published by CMS.

Address: 758 Broadway, Bangor, ME 04401
ZIP: 04401
County: Penobscot County FIPS 23019
State: Maine
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
Stillwater Health Care 335 Stillwater Ave, Bangor, ME 04401 CCN 205116	1.7 km	63	Feb 27, 2026	461 harm	$11k
Westgate Center for Rehab & Alzheimer Care 750 Union Street, Bangor, ME 04401 CCN 205105	2.1 km	65	May 13, 2026	19	—
Bangor Nursing & Rehabilitation Center 103 Texas Ave, Bangor, ME 04401 CCN 205020	2.8 km	60	Jul 21, 2026	861 harm	$13k
Eastside Center for Health & Rehabilitation, LLC 516 Mt Hope Avenue, Bangor, ME 04401 CCN 205106	3 km	69	Apr 1, 2026	381 harm	$11k
Maine Veterans Home - Bangor 44 Hogan Rd, Bangor, ME 04401 CCN 205185	3.7 km	120	Dec 16, 2025	431 IJ1 harm	$75k
Brewer Center for Health & Rehabilitation, LLC 74 Parkway South, Brewer, ME 04412 CCN 205062	5.4 km	111	Jun 23, 2026	33	—
Orono Commons 117 Bennoch Rd, Orono, ME 04473 CCN 205031	10.9 km	80	Jul 15, 2026	571 harm	$10k

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	205064	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	205064	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 205064

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction

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Ross Manor

Federal certification

State license

Penalties

Owners of record

All disclosed roles

Same chain in Maine

Nearby nursing homes

Ross Manor

Federal certification

State license

Penalties

Owners of record

All disclosed roles

Same chain in Maine

Nearby nursing homes