Colonial Oaks Living Center — nursing home in Metairie, LA

Facility type: Nursing home · SNF / NF
CMS provider type: Medicare and Medicaid
Certified beds: 110 CMS-certified beds (not state-licensed beds)
Licensed beds: State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead.
Average residents per day: 89.5 CMS, MDS-derived
CMS Certification Number: 195536
Certification status: Active CMS certification Verified
First approved (Medicare/Medicaid): Dec 6, 2001
Ownership type: For profit - Limited Liability company
Operator (legal business name): Colonial Oaks Care Center of Metairie
CMS chain: Plantation Management Company 16 facilities
Phone: (504) 887-6414
Resident & family council: Resident
Sprinklers in all required areas: Yes
Official profile: Medicare Care Compare ↗

Inspection record · CMS window

Verified

Inspections

9

latest May 5, 2026

Citations

28

24 health · 4 fire

Harm or worse

0

no immediate jeopardy

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D18	E6	F1
Minimal	A·	B1	C2

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

CMS Five-Star ratings

Federal · CMS

Overall

Health inspections

Staffing

Quality measures

Penalties · about the last 3 years

Fines

0

$0

Payment denials

0

Latest

—

Federal certification

Federal · CMS

Authority: Centers for Medicare & Medicaid Services (CMS), surveyed by the state survey agency
CCN: 195536
Program: Medicare and Medicaid
Medicare (SNF): Certified
Medicaid (NF): Certified
Certified beds: 110
First approved: Dec 6, 2001
Located in a hospital: No
Status: Active CMS certification as of CMS release Oct 1, 2026
Evidence: Verified

State license

State licensure is issued by the state survey agency. State license records are not yet ingested for this facility; the federal CMS certification is shown instead. State coverage for Louisiana.

Federal certification and the state license are different records. A nursing home is licensed by the state and, separately, certified by CMS to bill Medicare and/or Medicaid. We link them by the CCN when the state publishes it; otherwise by exact address, house number and street, or exact name within the same ZIP, and label that link as inferred. Never by name alone.

CMS publishes about the three most recent standard surveys plus complaint and infection-control inspections from the prior three years. Older findings leave the dataset; their absence is not evidence they never happened.

Date	Domain	Survey types	Citations	Most severe	Open
May 5, 2026	Fire safety	Fire Safety Standard	2	Potential harm	—	Open →
May 5, 2026	Health	Health Standard	3	Potential harm	—	Open →
Feb 25, 2026	Health	Health Complaint	1	Potential harm	—	Open →
Apr 8, 2025	Fire safety	Fire Safety Standard	1	Minimal	—	Open →
Apr 8, 2025	Health	Health Standard	6	Potential harm	—	Open →
Feb 5, 2025	Health	Health Complaint	6	Potential harm	—	Open →
Jun 5, 2024	Health	Health Complaint	1	Potential harm	—	Open →
Apr 11, 2024	Fire safety	Fire Safety Standard	1	Minimal	—	Open →
Apr 11, 2024	Health	Health Standard	7	Potential harm	—	Open →

Enforcement

Penalties

Civil money penalties and denials of payment for new admissions, as published by CMS (about the last three years). Amounts may change on appeal.

No fines or payment denials in the CMS Penalties file for this CCN.

Scope × severity

Severity	Isolated	Pattern	Widespread
Immediate jeopardy	J·	K·	L·
Actual harm	G·	H·	I·
Potential harm	D18	E6	F1
Minimal	A·	B1	C2

By concept

Date	Tag	Deficiency	Scope / severity	Correction	Flags
May 5, 2026	K-0324	Provide properly protected cooking facilities. Smoke Deficiencies · Environment & life safety	D · Potential harm Isolated	Corrected Jun 1, 2026
May 5, 2026	K-0521	Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety	F · Potential harm Widespread	Corrected May 22, 2026
May 5, 2026	F-0697	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jun 1, 2026
May 5, 2026	F-0803	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	D · Potential harm Isolated	Corrected Jun 1, 2026
May 5, 2026	F-0804	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Jun 1, 2026
Feb 25, 2026	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Mar 20, 2026	Complaint
Apr 8, 2025	F-0578	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected May 12, 2025
Apr 8, 2025	F-0584	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected Jun 10, 2025
Apr 8, 2025	F-0725	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Staffing & supervision	D · Potential harm Isolated	Corrected May 12, 2025
Apr 8, 2025	F-0761	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected May 12, 2025
Apr 8, 2025	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	E · Potential harm Pattern	Corrected Jun 10, 2025
Apr 8, 2025	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected May 12, 2025
Apr 8, 2025	K-0521	Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety	C · Minimal Widespread	Waiver granted
Feb 5, 2025	F-0658	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 7, 2025	Complaint
Feb 5, 2025	F-0686	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Mar 7, 2025	Complaint
Feb 5, 2025	F-0689	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected Mar 7, 2025	Complaint
Feb 5, 2025	F-0725	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Staffing & supervision	D · Potential harm Isolated	Corrected Mar 7, 2025	Complaint
Feb 5, 2025	F-0755	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Medication management	D · Potential harm Isolated	Corrected Apr 8, 2025	Complaint
Feb 5, 2025	F-0842	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Apr 8, 2025	Complaint
Jun 5, 2024	F-0660	Plan the resident's discharge to meet the resident's goals and needs. Resident Assessment and Care Planning Deficiencies · Clinical care	D · Potential harm Isolated	Corrected Jul 12, 2024	Complaint
Apr 11, 2024	F-0558	Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Resident rights & abuse/neglect	D · Potential harm Isolated	Corrected May 26, 2024
Apr 11, 2024	F-0684	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected May 26, 2024
Apr 11, 2024	F-0690	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Clinical care	E · Potential harm Pattern	Corrected May 26, 2024
Apr 11, 2024	F-0725	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Staffing & supervision	D · Potential harm Isolated	Corrected May 26, 2024
Apr 11, 2024	F-0812	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Food, nutrition & hydration	D · Potential harm Isolated	Corrected May 26, 2024
Apr 11, 2024	F-0880	Provide and implement an infection prevention and control program. Infection Control Deficiencies · Infection prevention	D · Potential harm Isolated	Corrected May 26, 2024
Apr 11, 2024	K-0521	Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Environment & life safety	C · Minimal Widespread	Waiver granted
Apr 11, 2024	F-0636	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Clinical care	B · Minimal Pattern	Corrected May 26, 2024

“Corrected” does not erase a citation: the historical finding stays listed with its disposition. Narrative statements of deficiencies are not part of the CMS dataset; see Care Compare for the official inspection report.

Five-Star ratings

Federal · CMS

Overallstate 2.6

Health inspectionsstate 2.9

Staffingstate 2.4

Quality measuresstate 2.4

Long-stay QM

Short-stay QM

CMS ratings apply to CMS-certified nursing homes only and are relative within each state. They are not a guarantee of any individual resident’s experience.

Nurse staffing · hours per resident per day

Total nurse staffing3.21

State avg 3.82US avg 3.90

Registered nurse (RN)0.18

State avg 0.31US avg 0.69

Licensed practical nurse1.35

State avg 1.18US avg 0.86

Nurse aide1.68

State avg 2.32US avg 2.35

Weekend total nurse2.69

State avg 3.24US avg 3.43

Reported from Payroll-Based Journal (PBJ) data, as published by CMS. Case-mix adjusted total: 3.03 (case-mix index 1.48).

Staff turnover

Total nursing staff turnover45.6%

State avg 47.1%US avg 45.3%

Registered nurse turnoverNot reported

State avg 38.7%US avg 42.5%

Administrators who left1

State avg 0US avg 1

Health survey score

Cycle 1 standard survey: May 5, 2026
Cycle 1 health score: 24
Total weighted score: 40.5

Operating entity

Colonial Oaks Care Center of Metairie

CMS legal business name of the certified provider. Operates this facility only.

VerifiedLinked by exact legal name

CMS chain

Plantation Management Company

16 facilities in 1 states. CMS chain ID 406.

VerifiedAssigned by CMS

Chain average overall rating (CMS): 1.8

Ownership disclosures

Disclosures

15

Organizations

4

Individuals

10

Direct & indirect ownership

Owners of record

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Highpoint Healthcare LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	50%	Nov 1, 2020
Medico LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	50%	Nov 1, 2020
Cynthia Quirk	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	18%	Nov 1, 2020
Gene Quirk	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	18%	Nov 1, 2020
Alison Sadler	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	17%	Nov 1, 2020
Felicia Stallard	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	17%	Nov 1, 2020
Irrv Property Tr for the Quirk Children	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	15%	Nov 1, 2020

CMS Ownership file

All disclosed roles

Operator, owners, managers, officers and lenders are distinct roles and are never flattened into one entity. Organizations link across facilities by exact normalized legal name; individuals are listed per facility only.

Name	Type	Role (Carefield group)	CMS role text	Share	Since
Highpoint Healthcare LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	50%	Nov 1, 2020
Medico LLC	Organization	Direct owner	5% OR GREATER DIRECT OWNERSHIP INTEREST	50%	Nov 1, 2020
Cynthia Quirk	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	18%	Nov 1, 2020
Gene Quirk	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	18%	Nov 1, 2020
Alison Sadler	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	17%	Nov 1, 2020
Felicia Stallard	Individual	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	17%	Nov 1, 2020
Irrv Property Tr for the Quirk Children	Organization	Indirect owner	5% OR GREATER INDIRECT OWNERSHIP INTEREST	15%	Nov 1, 2020
Highpoint Healthcare LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 1, 2020
Hphc of Louisiana LLC	Organization	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Jan 19, 2022
Kimberly Delatte	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 1, 2020
Cynthia Quirk	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 1, 2020
Gene Quirk	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 1, 2020
Scott Quirk	Individual	Operational / managerial control	OPERATIONAL/MANAGERIAL CONTROL	not provided	Nov 1, 2020
Scott Quirk	Individual	Corporate officer / director	CORPORATE DIRECTOR	not provided	Nov 1, 2020
Zeb Landers	Individual	Managing employee	W-2 MANAGING EMPLOYEE	not provided	Nov 1, 2020

Same chain in Louisiana

All 15 in chain →

Facility	Beds	Last inspection	Citations (window)	Fines
Chateau Living Center 716 Village Road, Kenner, LA 70065 CCN 195184	215	Jun 29, 2026	491 IJ	$94k
Jefferson Healthcare Center 2200 Jefferson Hwy, Jefferson, LA 70121 CCN 195272	222	Apr 8, 2026	39	—
St Joseph of Harahan 405 Folse Drive, Harahan, LA 70123 CCN 195374	206	Jun 17, 2026	461 IJ1 open	$211k
Central Guest House Healthcare & Rehabilitation Ce 10748 Joor Road, Baton Rouge, LA 70818 CCN 195382	170	Apr 21, 2026	271 IJ	$27k
Sterling Place Healthcare & Rehabilitation Center 3888 North Blvd, Baton Rouge, LA 70806 CCN 195473	144	Jun 11, 2026	241 open	—
Flannery Oaks Guest House 1642 N Flannery Road, Baton Rouge, LA 70815 CCN 195477	130	Jul 29, 2026	30	—
Harvest Manor Healthcare and Rehabilitation Center 839 North Range Avenue, Denham Springs, LA 70726 CCN 195501	171	Aug 13, 2025	315 IJ	$306k
Golden Age Healthcare and Rehabilitation Center 27090 Hwy 16, Denham Springs, LA 70726 CCN 195524	175	Mar 18, 2026	261 harm	$8,044

No building or property record is linked to this facility yet. Parcel, assessor and building-permit joins will be added only where a valid site match exists.

Coordinates as published by CMS.

Address: 4312 Ithaca Street, Metairie, LA 70006
ZIP: 70006
County: Jefferson Parish FIPS 22051
State: Louisiana
Urban / rural (CMS): Urban

Within ~25 km

Nearby nursing homes

Facility	Distance	Beds	Last inspection	Citations (window)	Fines
East Jefferson General Hospital - SNF 4200 Houma Blvd, Metairie, LA 70002 CCN 195199	0.3 km	49	Feb 25, 2026	8	—
Metairie Health Care Center 6401 Riverside Drive, Metairie, LA 70003 CCN 195278	3.3 km	202	Dec 17, 2025	402 IJ1 harm	$133k
John a. Stassi II Community Care Center 5200 Blair Drive, Metairie, LA 70001 CCN 195570	4.1 km	124	Dec 3, 2025	27	—
Waldon Health Care Center 2401 Idaho Street, Kenner, LA 70062 CCN 195203	5.7 km	205	Apr 14, 2026	413 IJ1 harm	$120k
Ochsner Medical Center Skilled Nursing Facility 2614 Jefferson Hwy, 3rd Floor, Jefferson, LA 70121 CCN 195180	5.8 km	35	Mar 18, 2026	81 harm	$8,186
Jefferson Healthcare Center 2200 Jefferson Hwy, Jefferson, LA 70121 CCN 195272	6.1 km	222	Apr 8, 2026	39	—
Chateau Living Center 716 Village Road, Kenner, LA 70065 CCN 195184	7.5 km	215	Jun 29, 2026	491 IJ	$94k
St Joseph of Harahan 405 Folse Drive, Harahan, LA 70123 CCN 195374	8.3 km	206	Jun 17, 2026	461 IJ1 open	$211k

Source	Record	Facts	Evidence	Source release	Retrieved
CMS Provider Information US-CMS	195536	name, address, phone, certification, certified_beds, ownership_type, legal_business_name, chain	Verified	Oct 1, 2026	Nov 7, 2026
CMS Provider Information US-CMS	195536	ratings, staffing, health_survey_score Five-Star ratings and PBJ staffing apply to the CMS-certified universe only.	Verified	Oct 1, 2026	Nov 7, 2026

Record-level source links for CCN 195536

First seen by Carefield Nov 7, 2026 · last changed Nov 7, 2026. This record as JSON · Report a correction